What do past guests say about The Westin Zagreb?

The Westin Zagreb is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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The Westin Zagreb

Name: The Westin Zagreb
Address: Krsnjavoga 1, Zagreb, Croatia, 10000, Krsnjavoga 1, Zagreb, 10000, Croatia
Rating: 8.6

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8,6

/10

Very Good

1.002 reviews

What Guests Say About Their Stay

Stefano

10,0

/ 10

Check-in was seamless and quick. The bar service was really friendly and efficient. Menu was very health-conscious in mind. Location is excellent, very close to the main square and tourist hot spots and easy to connect to public transit to the train station. Very good value for the buck.

Maria

10,0

/ 10

The staff go out of their way to make you feel comfortable and your experience pleasant. They genuinely care about their guests: professional, friendly, courteous.

Maria

10,0

/ 10

Our suite was large with a beautiful view. The staff did their best to accommodate and make our stay comfortable. The hotel location is great: close to everything but away from the crowds. The breakfast is good: fresh and lots of variety.

In the Area

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Krsnjavoga 1, Zagreb, Croatia, 10000

Main Facilities

Babysitting

Disabled access friendly

Multilingual staff

Money changer

24-hour Receptionist

The Westin Zagreb is located in area / city Zagreb. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around The Westin Zagreb

Krsnjavoga 1, Zagreb, Croatia, 10000

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Discover More About The Westin Zagreb

Location
The Westin Zagreb is located in area / city Zagreb.

About The Westin Zagreb

From business event to corporate gathering, The Westin Zagreb provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but The Westin Zagreb welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

The Westin Zagreb is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Westin Zagreb is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Westin Zagreb.

All facilities in The Westin Zagreb

Swimming Pool

Entertainment Facility

Lobby

Exterior

Others

Kids and Pets

Babysitting

Transportation

Valet parking
Car rental
Security

Accessibilty

Disabled access friendly

Public Facilities

Coffee shop
Room service
Safety deposit box

Hotel Services

Multilingual staff
Newspaper in lobby
24-hour Receptionist
Money changer

Accommodation Policy & General Information in The Westin Zagreb

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

11:00 - 12:00

Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 11:00 - 12:00
Available rooms at The Westin Zagreb	296
Number of floors in The Westin Zagreb	17
Another facilities in The Westin Zagreb	Babysitting, Valet parking, Car rental, Security, Disabled access friendly

Frequently asked question in The Westin Zagreb

What is normal check-in & check-out time at The Westin Zagreb?

The standard check-in time at The Westin Zagreb is starting from From 15:00 while the latest check-out time is at 11:00 - 12:00

What is the star rating of The Westin Zagreb?

The Westin Zagreb is a 5.0-star hotel.

How many floors does The Westin Zagreb have?

The Westin Zagreb has 17 floors.

How many rooms are available at The Westin Zagreb?

The Westin Zagreb has 296 rooms in total.

Does The Westin Zagreb provide parking?

Yes, The Westin Zagreb provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in The Westin Zagreb

Overall Ratings & Reviews The Westin Zagreb

Other sources (1.002)

8,6

Very Good

From 1.002 reviews

Cleanliness

8,8

Room Comfort

8,6

Location

6,0

Service and Facilites

9,0

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Traveler Reviews The Westin Zagreb

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Top reviews

Stefano

10,0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Daniel

with Children

10,0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great staff, clean rooms, great parking and breakfast area

Maria

10,0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

The staff go out of their way to make you feel comfortable and your experience pleasant. They genuinely care about their guests: professional, friendly, courteous.

Maria

10,0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Mikhail

with Partner

6,0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

This is not a 5 star property not even close Very disappoint that Westin would put their name on the property I feel like is should get my money back Loud and terrible air conditioner in the room very dated building in need of renovations A gym that is leased out to other members - you cannot get to the pool unless you go through the gym The staff at breakfast need better training and be more attentive to customers Coffee was always cold

Miljak

with Partner

10,0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Very nice,clean hotel.Close to city centre.Excellent reception staff! Breakfast is excellent and with domestic product!Will come again.

nadine

Family

10,0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Room was clean and tidy. Flooring is due for an update. Beds were super comfortable and location was very central.

Dalibor

with Partner

8,0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Expensive breakfast for what was offered.

Lora

10,0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is centrally located. The staff is friendly.

Virgie

with Friends

8,0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Very accessible in transport. The thing I don’t like is that, I need to ask what can they offer us. Example, how many free water per day? why the the bathrobe is only one? We are two guest. But overall it’s all good.

apolinario

with Partner

8,0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

If this is 4 star hotel how come i have to ask another bath robe when i booked 2 person.

Jessica

Family

10,0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The room service menu requires a cell phone. I have one, but prefer a printed menu. Otherwise all was excellent.

Danny

10,0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Everything was great

Janneke

10,0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Nicely located between the old and new part of Zagreb; I had a very comfortable, issue-free stay.

Sameer

4,0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is in dire need of renovation. My room was very tired, smelly & I only had hot water. There was no cold water available (except in tub which was very inconvenient). The shower did not drain at all. I was always showering with water up to my ankles. Few of the reception staff, housekeeper & bar staff were nice & welcoming, as you should be working in hospitality. For the rest of the hotel staff - no comment. Only stayed here because of an event taking place there.

Diane

with Partner

6,0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The room was very comfortable and clean. Nice welcome cookies and muffins on arrival. Air conditioning wasn’t working very well, it was a hot night’s sleep. The breakfast was okay/good, coffee not plentiful and lacked flavor. Hotel bar for dessert was very nice.

Sheila

with Partner

10,0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Great hotel, easy walk to the town Square & close to tram stops for easier access, lots of restaurants around. Be sure to visit the museum of broken relationships.

Ghislaine

with Partner

2,0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

The carpets were filthy. The rooms were extremely cold and the engineer could not help. The fabric of the chair in the room was totally worn out, you could see the stuffing. Food was overpriced. The worst hotel I have stayed in, and I have been travelling worldwide, even 3rd world countries, hotels were better, sorry for the name of Westin, Marriott.

Vikki

8,0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Great breakfast, nice staff and room was clean. Highly recommend.

Khalid

with Friends

10,0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Had a very good experience staying at this property. It is close to the main attractions (20 min walk or 10 min tram ride) and has good food. The property was clean but the carpets were old and wrinkled and need upgrading. Staff at the checkin were very friendly and so were the wait staff at the restaurant. But some of the others like the person making the omelet were kind of rude. Same was the lady at the spa. Overall would recommend this hotel.

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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