Medina del Lago

Hotels
9,2
/10
Exceptional
48 reviews

What Guests Say About Their Stay

Daria

10,0
/ 10
Best hotel in the Otavalo area, with an outstanding view and a very caring service. The fireplace was a particularly nice touch that you don't often find in hotels. While the location and the staff cannot be faulted, the hotel clearly need some renovations in the spa and common areas. Also the rooms could do with a bit more equipment (although the staff did provide everything we asked for). The two local guardian dogs Mia and Tia are incredibly friendly, and the surrounding area is very nice for a little nature walk.

Eliana

10,0
/ 10
Amazing Hotel with a magnificent view from Lago San Pablo only 1.5 hours away from Quito

austin

10,0
/ 10
Very beautiful mountain-side hotel. The view was amazing and they had horses that you could ride for a very reasonable price on a very scenic route. Would highly recommend if going to lago san pablo.
In the Area
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Gualabi, Colinas de San Pablo Lote 25A, Otavalo, Imbabura, Ecuador

Main Facilities

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WiFi
Elevator
Near Tahuantinsuyo Weaving Workshop
Read More
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What's around Medina del Lago

Gualabi, Colinas de San Pablo Lote 25A, Otavalo, Imbabura, Ecuador
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Discover More About Medina del Lago

General


Near Tahuantinsuyo Weaving Workshop

Location


Located in Otavalo, Medina del Lago is in the mountains, within a 5-minute drive of Plaza de Ponchos and Instituto Otavaleño de Antropología. This family-friendly hotel is 1.9 mi (3 km) from Condor Park and 1.9 mi (3.1 km) from Galeria Gabriel Ceballos Ulloa.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Galeria Gabriel Ceballos Ulloa - 1.9 km / 1.2 mi
Plaza de Ponchos - 1.9 km / 1.2 mi
Instituto Otavaleño de Antropología - 2.5 km / 1.6 mi
Condor Park - 3.2 km / 2 mi
Peguche Waterfall - 4 km / 2.5 mi
El Lechero - 4.3 km / 2.7 mi
Tahuantinsuyo Weaving Workshop - 4.7 km / 2.9 mi
Lago San Pablo - 6.8 km / 4.2 mi
Taxopamba Waterfall - 7.6 km / 4.8 mi
Cotocachi Cultural Museum - 8.7 km / 5.4 mi
Araque Water Park - 10 km / 6.2 mi
Laguna Cuicocha - 12.4 km / 7.7 mi
Cerro Calera - 13.7 km / 8.5 mi
Pucara de Tupigachi - 17.4 km / 10.8 mi
Megasaurios Park - 18.7 km / 11.6 mi

The nearest major airport is Mariscal Sucre Intl. Airport (UIO) - 80.7 km / 50.2 mi

Facilities


Don't miss out on the many recreational opportunities, including a health club, an indoor pool, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include a business center, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee. Children aged 11 and younger eat free breakfast.

Rooms


Stay in one of 15 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Satellite television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

All facilities in Medina del Lago

Bar, Cafe and Lounge Medina del Lago
Bar, Cafe and Lounge
Swimming Pool Medina del Lago
Swimming Pool
Entertainment Facility Medina del Lago
Entertainment Facility
Fitness Center Medina del Lago
Fitness Center
Functional Hall Medina del Lago
Functional Hall

Things to Do

  • Romantic proposal packages
  • Health club
  • Garden
  • Spa
  • Fitness center

Transportation

  • Area shuttle
  • Airport transfer
  • Storage
  • Bicycle rental

General

  • Ballroom
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Sports and Recreations

  • Game room
  • Horse riding
  • Archery

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Hotel Services

  • Concierge

Accommodation Policy & General Information in Medina del Lago

Important Note
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Fee for continental breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 130 per vehicle (roundtrip, maximum occupancy 4)
  • Late check-out fee: USD 60
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Noise-free rooms not guaranteed, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Medina del Lago
15
Number of floors in Medina del Lago
3
Another facilities in Medina del Lago
Romantic proposal packages, Health club, Garden, Spa, Fitness center

Frequently asked question in Medina del Lago

What are available facilities at Medina del Lago?
There are top facilites at Medina del Lago such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Medina del Lago?
The standard check-in time at Medina del Lago is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Medina del Lago provide breakfast?
Yes, Medina del Lago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Medina del Lago?
Medina del Lago is a 4.0-star hotel.
How many floors does Medina del Lago have?
Medina del Lago has 3 floors.
See All

More Reviews from Other Guests in Medina del Lago

9,2
Exceptional
From 48 reviews
Cleanliness

9,8

Room Comfort

9,6

Service and Facilites

9,6

Sort by
Most Relevant
Preferences
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Traveler Reviews Medina del Lago

Number of reviews per page
20
40
Top reviews
DIEGO
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wonderfull
Jawwad
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Magnificent panoramic views
Daria
10,0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Best hotel in the Otavalo area, with an outstanding view and a very caring service. The fireplace was a particularly nice touch that you don't often find in hotels. While the location and the staff cannot be faulted, the hotel clearly need some renovations in the spa and common areas. Also the rooms could do with a bit more equipment (although the staff did provide everything we asked for). The two local guardian dogs Mia and Tia are incredibly friendly, and the surrounding area is very nice for a little nature walk.
Read More
Juan Martin
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Malazo
Eduardo
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Muy bien solo otorgar mejores beneficios a los clientes VIP y frecuentes
Eliana
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Amazing Hotel with a magnificent view from Lago San Pablo only 1.5 hours away from Quito
austin
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Very beautiful mountain-side hotel. The view was amazing and they had horses that you could ride for a very reasonable price on a very scenic route. Would highly recommend if going to lago san pablo.
Andres
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

Servicio de primera. Atención personalizada y amable. Instalaciones geniales con una vista increíble y excelente comida. Cuidado con los precios del transporte local que consigue el hotel. Son casi el doble el valor real de mercado.
Ricardo
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

Beautiful place and great service
Mauricio
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 204 week(s) ago

Expedia Group verified review

Absolutely incredible place! The view will blow your mind! Will definitely recommend it
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

The hotel is very beautiful and the staff was very helpful. However, we were the only guests at the property. I had purchased a King Suite through Expedia, but when I checked in they told me that I didn't pay enough for the suite and they tried to put me in a regular room. After waiting almost two hours they gave me the suite I paid for. The room and view were spectacular, but frustrating that they didn't honor the room I paid for on Expedia immediately.
Read More
Miguel
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 279 week(s) ago

Expedia Group verified review

My girlfriend and I had a great time at Medina del Lago. This place has a gorgeous view from the rooms, lobby and restaurant. The food and service were fantastic. The staff was really friendly and made sure our stay was great. We enjoyed the use of the jacuzzi and sauna every day we were there (they also have a pool). For anyone having to work remotely, we had no problems with the wifi and were able to have Zoom video calls daily. We are definitely planning to come back!
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

A beautiful place, top level. Spectacular views of San Pablo lake and Imbabura mountain from everywhere at the hotel. We had a two persons suite with beautiful views, a fireplace and a nice hot tub. Food was delicious, the crew was so nice and thoughtful, there are beautiful paintings made by local artists everywhere and the whole experience is really satisfying. The only downside- the isolation between rooms is pretty poor and we could hear everything that was happening and being said at the rooms around us.
Read More
Irina
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

Excellent service, great view, a perfect getaway destination
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Property was beautiful and secluded. Amazing views. Excellent service. Very accommodating. Very romantic. Everything was perfect. Excellent food from restaurant as well.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

Nice place to rest, excellent food, awesome view of San Pablo.
Verified traveler
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

not proper control of SPA apointments The date hour and service not the correct
Sean
10,0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

I don’t usually bother rating hotels, but I felt I must because the people here were so kind, personal, and made everything we could have experienced better. If you are in the area of Otavalo and want to have a guarantee to have your trip better, stay here. I promise you, everything about this place is genuinely good to the core. We even had the owner of the hotel give us a ride into town just out of kindness of her heart
Read More
Armando
10,0
/10
Reviewed 432 week(s) ago

Hotels.com verified review

Great place! This is one of the best hotels in Otavalo. Great views, great service.
Brian
8,0
/10
Reviewed 435 week(s) ago

Expedia Group verified review

Nice check in. Hotel in good condition. Fast free WiFi. Clean and good condition. Hotel near ti- nothing! Also no A/C or heating. One expensive restaurant. Peaceful and nice.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Medina del Lago

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,2
Exceptional
From 48 reviews
Cleanliness

9,8

Room Comfort

9,6

Service and Facilites

9,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Medina del Lago

Number of reviews per page
20
40
Top reviews
DIEGO
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wonderfull
Jawwad
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Magnificent panoramic views
Daria
10,0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Best hotel in the Otavalo area, with an outstanding view and a very caring service. The fireplace was a particularly nice touch that you don't often find in hotels. While the location and the staff cannot be faulted, the hotel clearly need some renovations in the spa and common areas. Also the rooms could do with a bit more equipment (although the staff did provide everything we asked for). The two local guardian dogs Mia and Tia are incredibly friendly, and the surrounding area is very nice for a little nature walk.
Read More
Juan Martin
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Malazo
Eduardo
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Muy bien solo otorgar mejores beneficios a los clientes VIP y frecuentes
Eliana
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Amazing Hotel with a magnificent view from Lago San Pablo only 1.5 hours away from Quito
austin
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Very beautiful mountain-side hotel. The view was amazing and they had horses that you could ride for a very reasonable price on a very scenic route. Would highly recommend if going to lago san pablo.
Andres
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

Servicio de primera. Atención personalizada y amable. Instalaciones geniales con una vista increíble y excelente comida. Cuidado con los precios del transporte local que consigue el hotel. Son casi el doble el valor real de mercado.
Ricardo
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

Beautiful place and great service
Mauricio
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 204 week(s) ago

Expedia Group verified review

Absolutely incredible place! The view will blow your mind! Will definitely recommend it
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

The hotel is very beautiful and the staff was very helpful. However, we were the only guests at the property. I had purchased a King Suite through Expedia, but when I checked in they told me that I didn't pay enough for the suite and they tried to put me in a regular room. After waiting almost two hours they gave me the suite I paid for. The room and view were spectacular, but frustrating that they didn't honor the room I paid for on Expedia immediately.
Read More
Miguel
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 279 week(s) ago

Expedia Group verified review

My girlfriend and I had a great time at Medina del Lago. This place has a gorgeous view from the rooms, lobby and restaurant. The food and service were fantastic. The staff was really friendly and made sure our stay was great. We enjoyed the use of the jacuzzi and sauna every day we were there (they also have a pool). For anyone having to work remotely, we had no problems with the wifi and were able to have Zoom video calls daily. We are definitely planning to come back!
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

A beautiful place, top level. Spectacular views of San Pablo lake and Imbabura mountain from everywhere at the hotel. We had a two persons suite with beautiful views, a fireplace and a nice hot tub. Food was delicious, the crew was so nice and thoughtful, there are beautiful paintings made by local artists everywhere and the whole experience is really satisfying. The only downside- the isolation between rooms is pretty poor and we could hear everything that was happening and being said at the rooms around us.
Read More
Irina
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

Excellent service, great view, a perfect getaway destination
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Property was beautiful and secluded. Amazing views. Excellent service. Very accommodating. Very romantic. Everything was perfect. Excellent food from restaurant as well.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

Nice place to rest, excellent food, awesome view of San Pablo.
Verified traveler
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

not proper control of SPA apointments The date hour and service not the correct
Sean
10,0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

I don’t usually bother rating hotels, but I felt I must because the people here were so kind, personal, and made everything we could have experienced better. If you are in the area of Otavalo and want to have a guarantee to have your trip better, stay here. I promise you, everything about this place is genuinely good to the core. We even had the owner of the hotel give us a ride into town just out of kindness of her heart
Read More
Armando
10,0
/10
Reviewed 432 week(s) ago

Hotels.com verified review

Great place! This is one of the best hotels in Otavalo. Great views, great service.
Brian
8,0
/10
Reviewed 435 week(s) ago

Expedia Group verified review

Nice check in. Hotel in good condition. Fast free WiFi. Clean and good condition. Hotel near ti- nothing! Also no A/C or heating. One expensive restaurant. Peaceful and nice.
Number of reviews per page
20
40