Crowne pyramids palace

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We stayed in a big room and had view to the pyramids from the roof. Staff were very helpful. There are several restaurants close by.

Stunning views of the Pyramids from breakfast terrace and wonderful local breakfast. Rooms spotlessly clean with international TV channels BBC, France 24, Al Jazerah, CNN and several free movie channels. ALL staff at reception could not have been more helpful in organizing taxi's, private tour and transport to the new Grand Egyptian Museum, to Memphis and the Pyramids. Overall, good value for money in a safe hotel environment for international solo or group travellers. The only reservation I have about the hotel which is located on the top three floors of a residential building (11/12/13th Floors) is that if there would be an electrical blackout, the lift would not work and 12 flights of stairs is a long way to climb to reception.

Beware! The hotel cancelled our reservation the night before we arrived, due to what they called a “technical error.” We were forced to rebook another hotel on short notice (Expedia was most helpful). The Crowne apologized and offered airport shuttle to and from our new hotel, but the morning of our return journey they refused to honor their promise. In a high stress city like Cairo, this added stress was the last thing we needed.

We had a great stay and experience at Crowne Pyramids Palace! Very friendly and courteous staff. Took care of everything we needed for an amazing trip. They made us feel like family during our entire stay. View of pyramids from our room were breathtaking! Guides and drivers they provided were very knowledgeable, friendly and made us feel safe. Amazing trip and highly recommend! Will definitely be back!

The room was very clean , there was running/hot water. They were very responsive to request and questions

Staff

The room was clean, the staff helpful and the view wonderful. Good, unusual breakfast.

It’s good for may be one night stay not more than that. Balcony picture is legit others not sure, I.e. Why they are still advertising vip room picture with pyramid view , now there is building next door blocking the view. servers and house keeper are fantastic hence 2 star. Also found the management loves to overcharge on tours. Probably that’s whole Cairo. Travellers should research before buying any tours from hotels including from this hotel. Not a consistent hospitality from management, they will welcome you with open arms when you arrive after second night I felt like I was burden lol. Breakfast gets boring too. Area not good at all. Never again to this area and this hotel. I have travelled 13 different countries and I always want to go back to same hotel. This time I don’t feel same.

The staff are very good and friendly, always willing to assist and provide plenty of information.

My stay at the Crowne Pyramids Palace was really excellent. The staff made me feel right at home and accommodated all my needs during the stay. The food was very good. I loved the breakfast and the menu has lots of good options. My room was very clean on arrival and well cared for during my stay. The rooftop patio also has an incredible view of the Giza pyramids which I quite enjoyed in the evenings. Thank you Crowne Pyramids Palace for the lovely stay❤️🇪🇬

Simply terrible! This place is a scam, the pictures are not from the actual hotel, they are trying to deceive the customers. I couldn’t stay more than one night, asked for a refund for the rest of the days since I payed for a suite and that was not what I was given. This is what I sent the hotel, they seemed like they were going to give me my partial refund and I have yet to receive it, also expedia it’s not collaborating with me. Hello! Like I spoke to you in person, I was not pleased withe new accommodation. To begin with, I was not told about it at check in, I had to say something when I was brought to the room otherwise you guys wouldn’t have mention it. After careful consideration, we decided to leave not only because the room was not what I booked, neither was the view to the pyramids, which was the only reason why I had booked at your hotel. On top of that, the small fridge was making loud noises and I had to unplug it, even though I had insulin and other perishable goods that needed to be refrigerated. Third of all, there was hair on the bed, which was a little disgusting to say the least. Fourth of all, it was very hard to sleep even when earplugs on and music on my phone because of the loud dogs barking all night. Fifth of all, the wifi wasn’t working. Sixth of all, this morning was super hot and the AC unit just blows hot air. I have to add, the pictures on your Expedia account are not real and they are deceiving. In conclusion, we couldn’t stay, I appreciate

A chair would have been convenient and appropriate furniture to sit suitable to clients needs also more selections on food e.g breakfast

Amazing little hotel, 20 minute walk to the Pyramids. View of Pyramids from my room was nothing short of spectacular. Family owned and operated, when you stay there, you join that family. Ibrahim and all the staff catered to my every need,made me feel at home. Highly highly recommend!!

Staff were amazing, great sized room, very clean. Would have given 5 stars but the location isn’t great, with a lack of shops or restaurants close by. The hotel restaurant/cafe prices are super expensive and the room had coffee cups and a kettle but no tea and coffee. 200 Egyptian pounds for an instant coffee with frothed milk at their cafe.

The people here are great, they are very knowledgeable and accommodating. It was very easy to change times and rearrange tours. It is a very welcoming place to stay, it is family ran and makes you feel as a house guest. There are many near by shops and stores that you can walk to also.

Unfortunately, our experience at this hotel did not match what was advertised on the website. The online presentation made the hotel appear much better, the reality was noticeably different

Too loud at night

Habitación impecable y el personal súper amable y profesional!!!

Clean room, excellent view of pyramids from room and roof top.