Om Kolthoom Hotel & Tower

We loved staying at this hotel. In case you don't know, this used to be a house for a famous Egyptian singer (Om Kolthoom) from the 60s and got converted into a hotel. So, the whole hotel is themed around this singer (photos, decor, signage on doors, etc.). I loved that because I love this singer. It is in a great neighborhood (Zamalek), surrounded by embassies and luxurious old houses on the street behind. The location is also good because it is somewhat central and you can easily take a taxi/Uber to other locations in Cairo. The rooms and bathroom are spacious. The balcony is just beautiful with amazing views along the Nile river. The staff were very respectful and helpful. The breakfast had many varieties of food and service was excellent. On our last day, we needed to keep the room till 6 pm and they allowed us to do so (of course with an additional charge). Again, the staff are very helpful. I would definitely stay here again!

The hotel is a bit dated but staff service is excellent. Our family of 3 were allowed to check in early at 8 am and upgraded to a suite the next day. Breakfast is adequate with table service. The neighbourhood is safe with lots of restaurants.

Amazing staff, nice gym, and nice sauna. Great location also.

NEED MAJOR RENOVATION

Staff there was polite and kind. The room is old but quiet and clean. We enjoyed breakfast there too. Simply we were happy there.

The kettle in the room was broken. I asked for a replacement and never got one. They do not leave a sheet with the extension numbers you might need. I got a hold of room service and asked for a copy of the menu, never got it. It was almost like they were hoping I’d forget I asked for things. Room service apparently also stops at 4 PM. The receptionists were unusually and irrationally hostile; they also kept repeatedly asking my friend and I what rooms we were in every time they would see us, like they were suspicious or something (we did not do anything suspicious). The bathroom had no hair dryer and no toothpaste or toothbrush like most hotels would have. The bathtub design was also really physically uncomfortable and I would have to lean back to even fit my body under the shower. The water flow was very weak and sporadic, but warm so that was something. It’s a beautiful historic hotel, the aesthetics are gorgeous and location is great. Unfortunately I felt like the service quality ruined that experience.

The room had a strong odor of tobacco. The carpets are old and dirty.

A decent hotel with attentive housekeeping, but some of the amenities listed (restaurant/bar, exercise room) weren’t available. But there are several restaurants and a Starbucks a short walk away.

Traditional styling, located in good position on zamalek island. Room sizes were impressive. Hotel rooms had cockroaches in and we found dead ones under the beds. Hotel staff didn’t speak good English so was difficult to communicate at times.

Location

Good location. Property is very dated. Not 4*, probably 2*

great hotel great location whoever the WiFi is spotty and only Arabic language TV

The hotel is absolutely beautiful and the staff were very friendly and helpful. However, the WiFi didn't work in the room. Very quiet for a Cairo hotel!

Beautiful hotel, nice design and history. Good dining options within the hotel and around. The location is also convenient.

Hotel lobby is ok. Room is dusty, curtains not kept, water leaks from bath tub / shower, sink wasn’t cleaned and there is only one outlet in the room and wi-fi is spotty.

The overall experience was good. The hotel room is gigantic, more like an entire apartment. The building is a bit old and needs some love though. The staff is friendly and helpful. The internet is a problem as it is not strong enough to open basic apps, such as bank apps and YouTube. However, the manager (I believe his name is Mr Amed) did his best to accommodate the situation and offered a router the solve the issue. Mr Amed, the porters and night receptionist were the stars as they always had a smile to greet you at all times. The hotels feels very local, rather than touristic but it offers great experience overall in a good location and with great views to the Nile. I can happily recommend it.

The staff, from front desk to housekeeping, doorman and bellhops are friendly and professional. They definitely made me feel welcomed and appreciated, and I appreciated them too. Outstanding on that matter. My unit was spacious — I was aware of the condition/age of the hotel prior to booking so to be honest my expectations were met for what it was. As a female solo traveller, I felt safe, which was very important, the bed was cozy, I had a great view of the Nile with two balconies. I took advantage of the breakfast add-on, which is next door in the cafe—highly recommend. Also I will add check in is 3pm but my flight landed at 7am and they were happy to let me check in once I cleared the airport. Lighting in the bedroom needs to be improved. Wifi in the bedroom isn’t consistent. The bathroom wasn’t cleaned thoroughly. I had two beds and the first one I was ready to crawl into had someone else’s hair in the bedding and pillowcase.

Though it’s had glory days, this old ship needs work. Rooms on the upper floors are ok and reasonable value, but the second floor carpets really need attention. The staff is friendly and helpful, but limited by the property’s age and patina. WiFi was not functioning and generally everything needs a refresh. Beds and sheets were clean and comfortable, and balcony rooms are worth the extra. The location is an ideal launching point for this city of millions. But 4 stars? Maybe two, with extra credit, again, for the helpful staff. As a global traveler who's experienced all levels, I’ve paid more for less. Keep your expectations in check for the value.

This place is a classic. Beautiful view of the Nile. And the staff is nice.

Staff was nice and helpful