Best Western Manor Hotel

Hotels
8,2
/10
Very Good
303 reviews

What Guests Say About Their Stay

michael

10,0
/ 10
Excellent hotel good friendly service nothing to much trouble a little dated but very clean no a/c for the price would have expected concerned I could have booked cheaper direct not a good advert for hotel.com

Jerry

10,0
/ 10
Excellent customer service, fantastic tasty menu, set in a period building with character and history.

Philip

10,0
/ 10
Comfortable and convenient stay - staff friendly and helpful. Property in a good location and clean and tidy.
In the Area
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Hever Court Road, Borough of Gravesham, Kent, England, DA12 5UQ

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Near Kent Cyclopark
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What's around Best Western Manor Hotel

Hever Court Road, Borough of Gravesham, Kent, England, DA12 5UQ
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Lobby Best Western Manor Hotel
Exterior 2 Best Western Manor Hotel

Discover More About Best Western Manor Hotel

General


Near Kent Cyclopark

Location


With a stay at Best Western Manor Hotel in Gravesend, you'll be within a 10-minute drive of Bluewater Shopping Centre and Thames River. This hotel is 13.1 mi (21.1 km) from Lakeside Shopping Centre and 0.1 mi (0.1 km) from Kent Cyclopark.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kent Cyclopark - 0.6 km / 0.4 mi
Shorne Woods Country Park - 2.2 km / 1.4 mi
National Trust - Owletts - 2.8 km / 1.7 mi
Gravesend Gurdwara - 3.9 km / 2.4 mi
Thames River - 4.5 km / 2.8 mi
Meopham Valley Vineyard - 5.8 km / 3.6 mi
UK Paintball Rochester - 7.1 km / 4.4 mi
Gads Hill Place - 7.2 km / 4.5 mi
Beacon Wood Country Park - 8.3 km / 5.1 mi
Diggerland - 9.1 km / 5.7 mi
Bluewater Shopping Centre - 9.4 km / 5.8 mi
Stonebridge Road - 9.4 km / 5.9 mi
Rochester Cathedral - 9.4 km / 5.9 mi
Rochester Castle - 9.6 km / 5.9 mi
The Vines Park - 9.7 km / 6 mi

The nearest airports are:
London City Airport (LCY) - 42.2 km / 26.2 mi
London (SEN-Southend) - 56.8 km / 35.3 mi
Gatwick Airport (LGW) - 67.5 km / 41.9 mi

The preferred airport for Best Western Manor Hotel is Gatwick Airport (LGW).

Renovations


The property is closed between December 20 and January 3.

Facilities


Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.

Business Facilities


Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Dining


Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.

Rooms


Stay in one of 62 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

All facilities in Best Western Manor Hotel

Bar, Cafe and Lounge Best Western Manor Hotel
Bar, Cafe and Lounge
Fitness Center Best Western Manor Hotel
Fitness Center
Functional Hall Best Western Manor Hotel
Functional Hall
Lobby Best Western Manor Hotel
Lobby
Exterior Best Western Manor Hotel
Exterior

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Accessible parking

Hotel Services

  • Laundry service
  • Express check-out
  • 24-hour Receptionist

Things to Do

  • TV lounge
  • Fitness center

Public Facilities

  • Smoke-free area
  • Coffee/tea in lobby

Transportation

  • Storage

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in Best Western Manor Hotel

Important Note
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

  • Fee for continental breakfast: approximately GBP 16.95 for adults and GBP 9.95 for children
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western), Contactless check-out is available, LGBTQIA+ friendly, REST, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions, Property does not offer onsite COVID-19 testing, No elevators

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Manor Hotel
62
Number of floors in Best Western Manor Hotel
2
Another facilities in Best Western Manor Hotel
Accessible bathroom, Disabled access friendly, Accessible parking, Laundry service, Express check-out

Frequently asked question in Best Western Manor Hotel

What are available facilities at Best Western Manor Hotel?
There are top facilites at Best Western Manor Hotel such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Best Western Manor Hotel?
The standard check-in time at Best Western Manor Hotel is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Best Western Manor Hotel provide breakfast?
Yes, Best Western Manor Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Manor Hotel?
Best Western Manor Hotel is a 3.0-star hotel.
How many floors does Best Western Manor Hotel have?
Best Western Manor Hotel has 2 floors.
See All

More Reviews from Other Guests in Best Western Manor Hotel

8,2
Very Good
From 303 reviews
Cleanliness

8,8

Room Comfort

8,2

Location

8,0

Service and Facilites

8,6

Sort by
Most Relevant
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Traveler Reviews Best Western Manor Hotel

Number of reviews per page
20
40
Top reviews
Ian
icon-Business
Business
6,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff lovely, food and service reasonable, and the fridge and microwave is a great bonus, as are the takeout hot sandwiches at Breakfast, but the room could be a lot cleaner, it's not nice finding lots of dust when looking behind bedside cupboards for sockets to plug chargers into, plus the carpet was filthy
Jerry
icon-Business
Business
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Excellent customer service
Manu
icon-Business
Business
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean modern rooms, helpful friendly staff.
Stephen
icon-Business
Business
8,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Drinks menu was good
Jerry
icon-Business
Business
10,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Excellent
Aaron
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

lovely room, lovely staff, comfy bed and if we come back to watch brands next year will book again
Pierre
icon-Business
Business
8,0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Everything was great with exception of the drain smell in the room. There clearly seems to be an issue with the shower drain emitting a bad odour.
Robert
icon-Business and Leisure with Partner
Business and Leisure with Partner
8,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

All the staff were friendly and extremely helpful - a very welcoming experience. The hotel is gradually being upgraded so it's evident that care is going into its upkeep.
James
icon-Business
Business
6,0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great place, friendly staff but booked due to venue having a gym, but this was closed.
michael
icon-
10,0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Excellent hotel good friendly service nothing to much trouble a little dated but very clean no a/c for the price would have expected concerned I could have booked cheaper direct not a good advert for hotel.com
Timothy
icon-with Partner
with Partner
8,0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

A good stop over for the night, a pub next door or you easily get an uber and travel further a field
Jerry
icon-Business
Business
10,0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

.
Jerry
icon-Business
Business
10,0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Excellent customer service, fantastic tasty menu, set in a period building with character and history.
Ian
icon-Business
Business
4,0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

I specifically booked this hotel because it said it had a gym like I do with all my bookings. When I arrived they didn’t have one
Jaimie
icon-
2,0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Paid extra for a king size bed and discovered it was two single beds pushed together which was incredibly uncomfortable , the bed had a huge lump in the middle. The heating did not work and was very cold. A small electric heater had been placed in the room before arrival but was incredibly insufficient . Also despite placing a do not disturb sign on the door the cleaners were banging on the door early in the morning and then expressing there outrage that they could not get in and clean. I remained silent throughout the conversation . One was adamant to enter and said “they’ve probably left and left the sign on the door let’s just go in” the other then voiced her frustration and said they would have to ”radio down” . I never realised occupying a room would be such a problem ? I then voiced my concerns to the person on checkout who was incredibly dismissive and implied it was my fault for not reporting the two beds pushed together. As you can appreciate , after showering and getting into bed to discover the beds parting in the middle I did not realise I should have gone to reception to raise concerns in the middle of the night . Overall highly unsatisfactory
Read More
Jerry
icon-Business
Business
10,0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Excellent, friendly customer service.
MR
10,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Friendly staff
Jose
icon-Business
Business
4,0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Arrived and room was cold, turned on rad still cold. Called reception and was told it was due on soon. Room warmed up only for it to turn off again in night. Woke up and 2am freezing, still not on at 5am so got up and left. Not great when it’s frosty outside
Philip
icon-Business
Business
10,0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Comfortable and convenient stay - staff friendly and helpful. Property in a good location and clean and tidy.
Michael
icon-with Partner
with Partner
10,0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Stayed two nights on a trip too visit relatives. Immediately made welcome by receptionist Shell, who also cooked our breakfasts fresh each morning. Room clean and spacious although phone reception poor (we were at the back of the hotel, although WiFi fine). Big brand appearance but family guest house friendliness.
Number of reviews per page
20
40

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Exterior 4 Best Western Manor Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,2
Very Good
From 303 reviews
Cleanliness

8,8

Room Comfort

8,2

Location

8,0

Service and Facilites

8,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Manor Hotel

Number of reviews per page
20
40
Top reviews
Ian
icon-Business
Business
6,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff lovely, food and service reasonable, and the fridge and microwave is a great bonus, as are the takeout hot sandwiches at Breakfast, but the room could be a lot cleaner, it's not nice finding lots of dust when looking behind bedside cupboards for sockets to plug chargers into, plus the carpet was filthy
Jerry
icon-Business
Business
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Excellent customer service
Manu
icon-Business
Business
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean modern rooms, helpful friendly staff.
Stephen
icon-Business
Business
8,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Drinks menu was good
Jerry
icon-Business
Business
10,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Excellent
Aaron
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

lovely room, lovely staff, comfy bed and if we come back to watch brands next year will book again
Pierre
icon-Business
Business
8,0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Everything was great with exception of the drain smell in the room. There clearly seems to be an issue with the shower drain emitting a bad odour.
Robert
icon-Business and Leisure with Partner
Business and Leisure with Partner
8,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

All the staff were friendly and extremely helpful - a very welcoming experience. The hotel is gradually being upgraded so it's evident that care is going into its upkeep.
James
icon-Business
Business
6,0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great place, friendly staff but booked due to venue having a gym, but this was closed.
michael
icon-
10,0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Excellent hotel good friendly service nothing to much trouble a little dated but very clean no a/c for the price would have expected concerned I could have booked cheaper direct not a good advert for hotel.com
Timothy
icon-with Partner
with Partner
8,0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

A good stop over for the night, a pub next door or you easily get an uber and travel further a field
Jerry
icon-Business
Business
10,0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

.
Jerry
icon-Business
Business
10,0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Excellent customer service, fantastic tasty menu, set in a period building with character and history.
Ian
icon-Business
Business
4,0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

I specifically booked this hotel because it said it had a gym like I do with all my bookings. When I arrived they didn’t have one
Jaimie
icon-
2,0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Paid extra for a king size bed and discovered it was two single beds pushed together which was incredibly uncomfortable , the bed had a huge lump in the middle. The heating did not work and was very cold. A small electric heater had been placed in the room before arrival but was incredibly insufficient . Also despite placing a do not disturb sign on the door the cleaners were banging on the door early in the morning and then expressing there outrage that they could not get in and clean. I remained silent throughout the conversation . One was adamant to enter and said “they’ve probably left and left the sign on the door let’s just go in” the other then voiced her frustration and said they would have to ”radio down” . I never realised occupying a room would be such a problem ? I then voiced my concerns to the person on checkout who was incredibly dismissive and implied it was my fault for not reporting the two beds pushed together. As you can appreciate , after showering and getting into bed to discover the beds parting in the middle I did not realise I should have gone to reception to raise concerns in the middle of the night . Overall highly unsatisfactory
Read More
Jerry
icon-Business
Business
10,0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Excellent, friendly customer service.
MR
10,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Friendly staff
Jose
icon-Business
Business
4,0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Arrived and room was cold, turned on rad still cold. Called reception and was told it was due on soon. Room warmed up only for it to turn off again in night. Woke up and 2am freezing, still not on at 5am so got up and left. Not great when it’s frosty outside
Philip
icon-Business
Business
10,0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Comfortable and convenient stay - staff friendly and helpful. Property in a good location and clean and tidy.
Michael
icon-with Partner
with Partner
10,0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Stayed two nights on a trip too visit relatives. Immediately made welcome by receptionist Shell, who also cooked our breakfasts fresh each morning. Room clean and spacious although phone reception poor (we were at the back of the hotel, although WiFi fine). Big brand appearance but family guest house friendliness.
Number of reviews per page
20
40