Holiday Inn Express BATH by IHG

One small minus is the lack of a refrigerator in the room.

The location we found to be ideal. Realistic 20 min walk to the town centre, via 2 routes, next to river or direct through Sainsbury's car park. Also the Royal Crescent is only a 30 minute walk away. Restaurants nearby, Proper sushi restaurant 2 minute walk or if you want more choices is back into town centre. Back to the hotel, Staff was good friendly and helpful with times of breakfast and places to go. Bar is convenient. Breakfast is good, serving cooked breakfast and cereals. Coffee is nice. Did not use on site car park, but seems to be a lot of spaces and you do have to pay for the parking. The room was clean and big enough for our basic needs for 2 nights. TV, kettle and iron and blow dryer present. The bathroom was clean and tidy, the soap and bath wash are of good quality, we liked the scent. Would definitely come back to the holiday Inn Express in Bath, good location, I believe its reflected in the price, as there are closer hotels.

Top Service

Great location and service.

This hotel was perfectly adequate, but there is nothing to praise it in terms of condition and service. The breakfast though ‘free’ was ok if you like a carb-loaded offering and a fatty full English, but apart from some rock hard apples and hard to peel oranges, there was only natural yogurt for those looking for something a little more healthy. We had been allocated to two accessible rooms, one on the first floor and the other on the second. We are not disabled or have any special needs, however, we thought it ironic when after having checked in and taken our bags to our rooms in the lift, we received a message from the hotel via Expedia to state that their lift was now out of order!!! Had we been disabled, we would have been trapped in our rooms at that point! But my biggest annoyance with this booking is that I had selected the hotel on the basis that it had car parking available. Understanding that I might need to pay a fee, I booked it and left it. Then less than 24 hours before arrival, I received a message telling me that parking was to cost £50 per 24 hours!! I was gobsmacked. The car parking is operated by My Parking Space, and I had the app, so I thought I would go on to see how much it would have cost me through the app by booking it advance! The app told me £162.85 for 11:30 on 3rd August until 11:30 on 5th August! Horrific! So naturally I looked elsewhere for parking and found something 20 minutes walk away for a much cheaper price.

Overall, we had a good stay. The breakfast was excellent with a great selection, and the staff were friendly, helpful, and welcoming throughout our visit. The only downsides were that the parking was quite expensive, although we managed to find cheaper parking nearby, and the elevator was out of order during our stay. Apart from these minor issues, everything else was good, and we felt the hotel offered fair value. We would be happy to stay here again.

Not happy about parking been £50 a night.

Not perfect but an OK place to stop for the night. A little more attention to detail on the cleaning would have helped. The breakfast included was better than expected.

We only stayed a night and the elevator was not working so we had to carry all our bags and walk up. No one to help! And the Air Conditioning didn’t work in our room, it turned on for about 15-20 mins then shut off. We ended up having to get up in the middle of the night to turn it on a couple of times. Couldn’t manage to rest properly!!!!!😞😞😞😞😞

It’s was a great location.

I’ve stayed in a lot of hotels in my time and don’t fill in many reviews. But felt that the staff and I mean all of them were the nicest and helpful people I’ve had the pleasure of meeting for a long time , well done everyone

Clean, air conditioned room on a warm summers night. Close enough to the city centre, parking pricey but staff helpful. Breakfast OK but not amazing.

My teens were expected to stay on an uncomfortable pull out that was smaller than a love seat it was so uncomfortable the boys preferred sleeping on the floor.. With the bed pulled out there was no space if you wanted to look in your suitcase (we had 4 roll aboards and 4 back packs) you could only open them on the bed. There was not even a chair in our room not that there was space for one. The breakfast did not have many choices and was cold.

Room was very hot. Air con was very noisy. Bteak

One of the worst Holiday Inns I would say. Dirty bathroom, unclean carpet and a breakfast which my dog might also refuse - English breakfast without eggs - seriously?! And mega watered down juice and guests struggling to find a seat in the breakfast room that was overcrowded. Seriously understaffed, resulting in a slow checkin process too. I won’t complain too much about a discounted parking charge of £50, as the room rates are way cheaper than other hotels without parking in the area. So if you add that up, it won’t hurt much. The only upside that has prevented the rating fall further are the staff members - super polite, helpful and professional. Special thanks to Harvey and the other lady (Kiera?) at the reception.

Great stay during the heatwave.

Decent, clean and friendly staff. Very convenient location in Bath.

Everything perfect nice breakfast nice room and clean. Only car parking so expensive.

It is a good location from which to explore Bath and surrounding area, but it is not in the city center, although very short walk to the action. The property offers an expensive (very) parking option, but staff were quick to point a cheaper off site option a short distance away. Breakfast was a bit crowded and not too inspiring. The room was a little too tight for 2 adults and 2 kids, really. Once the sofa bed was opened, remaining space was very limited, but it was clean, and well kept. Kind of bland place, but it does the trick, good beds, clean, and reasonable location. Good value.

Very helpful staff easy and fast to be shown to table 10/10