Montigo Resorts, Somerset

Hotels
8,4
/10
Very Good
354 reviews

What Guests Say About Their Stay

Helen

10,0
/ 10
I loved our night here and so wish we had booked a night after Glastonbury to recover.

Eloise

10,0
/ 10
For a last minute replacement very nice, staff very frendly and easy to talk to.

Lenroy

10,0
/ 10
Amazing property. Two day stay for next time for sure. Peter at the front desk was the perfect host.
In the Area
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near Glastonbury, Mendip District, Shepton Mallet, Somerset, England, BA4 4PR

Main Facilities

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24-Hour Front Desk
WiFi
Montigo Resorts, Somerset is a hotel is located at Shepton Mallet. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Montigo Resorts, Somerset

near Glastonbury, Mendip District, Shepton Mallet, Somerset, England, BA4 4PR
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Lobby Montigo Resorts, Somerset
Exterior 2 Montigo Resorts, Somerset

Discover More About Montigo Resorts, Somerset

General


Near Kilver Court

Location


Located in Shepton Mallet, Montigo Resorts, Somerset is in the historical district, within a 5-minute drive of Kilver Court and Royal Bath and West Showground. This spa hotel is 15.2 mi (24.4 km) from Longleat Safari and Adventure Park and 16.3 mi (26.3 km) from Center Parcs Longleat Forest.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kilver Court - 1.2 km / 0.7 mi
Royal Bath and West Showground - 4.1 km / 2.5 mi
Glastonbury Festival Site - 8.3 km / 5.2 mi
Wells Cathedral - 9.9 km / 6.2 mi
Wells & Mendip Museum - 9.9 km / 6.2 mi
Downside Abbey - 10.3 km / 6.4 mi
Mendip Hills - 10.3 km / 6.4 mi
Vicar's Close - 10.5 km / 6.5 mi
Ebbor Gorge - 10.5 km / 6.6 mi
Avalon Vineyard - 10.6 km / 6.6 mi
Wells Bishop's Palace - 10.7 km / 6.7 mi
Wells Leisure Centre - 11.8 km / 7.3 mi
Church of St. Mary - 11.8 km / 7.3 mi
Nunney Castle - 12.1 km / 7.5 mi
Hauser and Wirth Somerset - 12.3 km / 7.6 mi

The nearest major airport is Bristol International Airport (BRS) - 34.4 km / 21.4 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, wedding services, and a reception hall.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Dining


Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 28 individually decorated guestrooms, featuring refrigerators and DVD players. Complimentary wireless internet access keeps you connected, and Smart televisions are provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Montigo Resorts, Somerset

Swimming Pool Montigo Resorts, Somerset
Swimming Pool
Entertainment Facility Montigo Resorts, Somerset
Entertainment Facility
Fitness Center Montigo Resorts, Somerset
Fitness Center
Functional Hall Montigo Resorts, Somerset
Functional Hall
Common Space Montigo Resorts, Somerset
Common Space

Things to Do

  • Romantic proposal packages
  • Spa
  • Health club
  • Garden
  • Picnic area
  • Sauna
  • Steam room

General

  • Reception hall
  • Smoking area
  • Parking
  • Terrace

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference center

Hotel Services

  • Newspaper in lobby
  • Wedding service
  • 24-hour Receptionist

Transportation

  • Airport transfer
  • Bicycle storage

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Safety deposit box

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Montigo Resorts, Somerset

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Contactless check-in is available, No elevators
  • Fee for continental breakfast: approximately GBP 16 per person
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per day
  • Spa fee: GBP 20
  • Facilities fee: GBP 20.00 per person, per night and includes use of: sauna; hot tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Montigo Resorts, Somerset
28
Number of floors in Montigo Resorts, Somerset
3
Another facilities in Montigo Resorts, Somerset
Romantic proposal packages, Spa, Health club, Garden, Picnic area

Frequently asked question in Montigo Resorts, Somerset

What are available facilities at Montigo Resorts, Somerset?
There are top facilites at Montigo Resorts, Somerset such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Montigo Resorts, Somerset?
The standard check-in time at Montigo Resorts, Somerset is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Montigo Resorts, Somerset provide breakfast?
Yes, Montigo Resorts, Somerset provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Montigo Resorts, Somerset?
Montigo Resorts, Somerset is a 4.0-star hotel.
How many floors does Montigo Resorts, Somerset have?
Montigo Resorts, Somerset has 3 floors.
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More Reviews from Other Guests in Montigo Resorts, Somerset

8,4
Very Good
From 354 reviews
Cleanliness

8,8

Room Comfort

8,6

Location

8,8

Service and Facilites

8,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Montigo Resorts, Somerset

Number of reviews per page
20
40
Top reviews
David
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Never stayed in a hotel before with so many restrictions. Unable to check-in before 3pm, or use any of the leisure facilities until then. Had to pay £50/night for my dog to accompany me when I booked the hotel specifically because it was advertised as dog-friendly. The dinner was poor quality, bread stale, and not worth the price charged.
Read More
Adam
icon-with Partner
with Partner
2,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Disappointing stay and poor management response Unfortunately, this visit was a real let-down. Key spa facilities were not available, including the outdoor pool and jets, and there was visible refurbishment taking place during the weekend, which significantly affected the atmosphere - this wasn’t communicated in advance. The car park was poorly maintained with potholes and damage as well as an outside wall. Most disappointing was the response from staff and management. We raised these issues multiple times during our stay, including with the front desk manager, but nothing was done to resolve them.
Read More
Rich
icon-with Partner
with Partner
2,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

A real review of this 4 star hotel. How this is classed as a 4 star hotel i do not know. From the moment we checked in we had issues, water coming through the ceiling in the main dining room. We got to our room and the positives were, the bed was comfy. Now the negatives, Holes in the wall, cracking plaster, stains on the floors, window handle broken resulting us not being able to shut the window and leaving a 5mm gap, which when its -5c outside certainly did affect the comfort of the room, dead flys in the window sill, not just one or two but hundreds. Water leaking through the roof in the bathroom, only 1 towel provided in a twin room. Shower takes about 15 minutes to get luke warm (no joke) black mould all in the corners of the windows. Dirty laundry dumped outside our door. The list goes on and on and i have stayed in 2 star hotels better than this. I questioned all this with reception and the manager tried to fob me off by saying well it wasnt there yesterday. An absolute discrace of a hotel
Read More
Joanna
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Spa facilities are very small but the treatments are excellent. Food is abysmal, disappointing and overpriced. Bar is limited with few non alcoholic options and appalling non alcoholic cocktails. All the staff are friendly and helpful but have their work cut out for them in a tired hotel past its best. There are signs of half-completed basic renovations and worn, tired carpets. Lovely gardens.
Read More
Charles
icon-
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff very helpful
Aimee
icon-with Partner
with Partner
6,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Charlton House is undeniably beautiful and the setting is stunning. The grounds, spa areas and our room were all lovely. Our bedroom in particular was gorgeous, with a beautiful bathroom and balcony which we really enjoyed. On arrival, staff were friendly but not especially personable. The welcome felt polite rather than warm, there was no offer of help with bags, and parking was not the easiest. The spa experience was confusing. I had pre-booked a spa offer, and on arrival it initially appeared that spa access was included, which was later disputed. Our treatments were also shorter than booked, and we were left waiting while this was resolved. One of the thermal spa showers was so hot it was uncomfortable and left my scalp sore for days. We opted for room service, but with no phone or clear instructions in the room we had to walk to reception to order, which defeated the point. The food was lovely but expensive, with an additional tray charge. We were also unable to get extra bottles of still water (as they had run out and no alternative was offered) we had to use the bathroom sink, which didn’t feel appropriate for a hotel of this standard. The bed was comfortable enough but not a true king size mattress, instead two smaller mattresses pushed together. Overall, the stay was relaxing and very pretty, but repeatedly having to manage basic requests took away from the feeling of being looked after. For the price point, the overall value didn’t quite match expectations.
Read More
Jason
2,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Woken up at 1.30pm to move my car for a member of staff who parked in the residents parking also . Room very tired money taken from card as deposit for damage with out authorisation from my self . Smell of sewage was coming from the bar area . Don’t think I will be staying here in the near gfuturr
Ian
4,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Alarm went off at 5:30 in the morning outside our
Oluwatosin
icon-
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Spa facilities and staff were excellent. Comfortable accommodation
Kylie
icon-Friends and Family Family
Friends and Family Family
4,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Literally faulty towers.
Philip
icon-with Partner
with Partner
10,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

All facilities so accessable. Clean and warm.
Jade
icon-Leisure with Children
Leisure with Children
6,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The services was inconsistent and worst of all intermittent hot water or none at all, which is pretty basic!
Samantha
icon-with Partner
with Partner
6,0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Couldn’t believe charged us £30 each to use hydrotherapy pool when staying in a suite in a SPA hotel ?! wouldn’t go back !!!
Rachel
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The ‘suite’ was one of the worst I’ve ever stayed in, for the money they were charging. Mould on the ceilings. Room didn’t smell fresh. Towels smelled odd, a bit off like washed without a decent detergent. Clean but weird smell. Elemis products? Didn’t smell or have quality of Elemis. I’m guessing refilled with other product. We were in a ‘suite’ which was large but definitely the worst ‘suite’ I have ever staying in. Bathroom: No grout between a lot of floor tiles suggesting extreme wearing and no maintenance over a long period. Shower head hanging off the wall at an angle, patched up unsuccessfully with mastic. Shower heads tarnished and worn. Weird bath/double shower, unsafe to get in and out of. Had to step over a wall to get in. we wiped loo tool in the corners and they picked up black scum. Very unclean. Tap and tile it was attached to coming loose off the bath. Loo roll holder hanging off walls, deteriorated chrome. Windowframes dirty. looked like they needed a paint/good clean. Grout missing around sink mirror. Towel rail didn’t work. The room: Bedside light didn’t work on one side. Cold. We were cold. Only small heater, not enough. Stayed only 1 night then checked out, it was unsatisfactory. Can’t comment on other rooms standard but the ‘suite’ was bad. Staff apologetic but Manager refused a refund, despite all of this documented. Bed was comfy. Room was quiet. Breakfast mediocre. A copy of Wallpaper mag in the room felt like a joke at our expense.
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Liam
icon-Business
Business
10,0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Fantastic.
Sharon
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

1 night away with my family, the front of house staff got confused we had 2 rooms booked, that’s about the only thing that went wrong. Staff were friendly Food was good Rooms were very nice Spa was lovely & relaxing A lovely short break away Will stay again
Helen
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

I loved our night here and so wish we had booked a night after Glastonbury to recover.
sharon
icon-Business
Business
10,0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Super stay lovely room and so quiet
Eloise
10,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

For a last minute replacement very nice, staff very frendly and easy to talk to.
Lenroy
icon-with Partner
with Partner
10,0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Amazing property. Two day stay for next time for sure. Peter at the front desk was the perfect host.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Montigo Resorts, Somerset

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,4
Very Good
From 354 reviews
Cleanliness

8,8

Room Comfort

8,6

Location

8,8

Service and Facilites

8,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Montigo Resorts, Somerset

Number of reviews per page
20
40
Top reviews
David
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Never stayed in a hotel before with so many restrictions. Unable to check-in before 3pm, or use any of the leisure facilities until then. Had to pay £50/night for my dog to accompany me when I booked the hotel specifically because it was advertised as dog-friendly. The dinner was poor quality, bread stale, and not worth the price charged.
Read More
Adam
icon-with Partner
with Partner
2,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Disappointing stay and poor management response Unfortunately, this visit was a real let-down. Key spa facilities were not available, including the outdoor pool and jets, and there was visible refurbishment taking place during the weekend, which significantly affected the atmosphere - this wasn’t communicated in advance. The car park was poorly maintained with potholes and damage as well as an outside wall. Most disappointing was the response from staff and management. We raised these issues multiple times during our stay, including with the front desk manager, but nothing was done to resolve them.
Read More
Rich
icon-with Partner
with Partner
2,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

A real review of this 4 star hotel. How this is classed as a 4 star hotel i do not know. From the moment we checked in we had issues, water coming through the ceiling in the main dining room. We got to our room and the positives were, the bed was comfy. Now the negatives, Holes in the wall, cracking plaster, stains on the floors, window handle broken resulting us not being able to shut the window and leaving a 5mm gap, which when its -5c outside certainly did affect the comfort of the room, dead flys in the window sill, not just one or two but hundreds. Water leaking through the roof in the bathroom, only 1 towel provided in a twin room. Shower takes about 15 minutes to get luke warm (no joke) black mould all in the corners of the windows. Dirty laundry dumped outside our door. The list goes on and on and i have stayed in 2 star hotels better than this. I questioned all this with reception and the manager tried to fob me off by saying well it wasnt there yesterday. An absolute discrace of a hotel
Read More
Joanna
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Spa facilities are very small but the treatments are excellent. Food is abysmal, disappointing and overpriced. Bar is limited with few non alcoholic options and appalling non alcoholic cocktails. All the staff are friendly and helpful but have their work cut out for them in a tired hotel past its best. There are signs of half-completed basic renovations and worn, tired carpets. Lovely gardens.
Read More
Charles
icon-
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff very helpful
Aimee
icon-with Partner
with Partner
6,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Charlton House is undeniably beautiful and the setting is stunning. The grounds, spa areas and our room were all lovely. Our bedroom in particular was gorgeous, with a beautiful bathroom and balcony which we really enjoyed. On arrival, staff were friendly but not especially personable. The welcome felt polite rather than warm, there was no offer of help with bags, and parking was not the easiest. The spa experience was confusing. I had pre-booked a spa offer, and on arrival it initially appeared that spa access was included, which was later disputed. Our treatments were also shorter than booked, and we were left waiting while this was resolved. One of the thermal spa showers was so hot it was uncomfortable and left my scalp sore for days. We opted for room service, but with no phone or clear instructions in the room we had to walk to reception to order, which defeated the point. The food was lovely but expensive, with an additional tray charge. We were also unable to get extra bottles of still water (as they had run out and no alternative was offered) we had to use the bathroom sink, which didn’t feel appropriate for a hotel of this standard. The bed was comfortable enough but not a true king size mattress, instead two smaller mattresses pushed together. Overall, the stay was relaxing and very pretty, but repeatedly having to manage basic requests took away from the feeling of being looked after. For the price point, the overall value didn’t quite match expectations.
Read More
Jason
2,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Woken up at 1.30pm to move my car for a member of staff who parked in the residents parking also . Room very tired money taken from card as deposit for damage with out authorisation from my self . Smell of sewage was coming from the bar area . Don’t think I will be staying here in the near gfuturr
Ian
4,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Alarm went off at 5:30 in the morning outside our
Oluwatosin
icon-
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Spa facilities and staff were excellent. Comfortable accommodation
Kylie
icon-Friends and Family Family
Friends and Family Family
4,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Literally faulty towers.
Philip
icon-with Partner
with Partner
10,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

All facilities so accessable. Clean and warm.
Jade
icon-Leisure with Children
Leisure with Children
6,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The services was inconsistent and worst of all intermittent hot water or none at all, which is pretty basic!
Samantha
icon-with Partner
with Partner
6,0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Couldn’t believe charged us £30 each to use hydrotherapy pool when staying in a suite in a SPA hotel ?! wouldn’t go back !!!
Rachel
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The ‘suite’ was one of the worst I’ve ever stayed in, for the money they were charging. Mould on the ceilings. Room didn’t smell fresh. Towels smelled odd, a bit off like washed without a decent detergent. Clean but weird smell. Elemis products? Didn’t smell or have quality of Elemis. I’m guessing refilled with other product. We were in a ‘suite’ which was large but definitely the worst ‘suite’ I have ever staying in. Bathroom: No grout between a lot of floor tiles suggesting extreme wearing and no maintenance over a long period. Shower head hanging off the wall at an angle, patched up unsuccessfully with mastic. Shower heads tarnished and worn. Weird bath/double shower, unsafe to get in and out of. Had to step over a wall to get in. we wiped loo tool in the corners and they picked up black scum. Very unclean. Tap and tile it was attached to coming loose off the bath. Loo roll holder hanging off walls, deteriorated chrome. Windowframes dirty. looked like they needed a paint/good clean. Grout missing around sink mirror. Towel rail didn’t work. The room: Bedside light didn’t work on one side. Cold. We were cold. Only small heater, not enough. Stayed only 1 night then checked out, it was unsatisfactory. Can’t comment on other rooms standard but the ‘suite’ was bad. Staff apologetic but Manager refused a refund, despite all of this documented. Bed was comfy. Room was quiet. Breakfast mediocre. A copy of Wallpaper mag in the room felt like a joke at our expense.
Read More
Liam
icon-Business
Business
10,0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Fantastic.
Sharon
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

1 night away with my family, the front of house staff got confused we had 2 rooms booked, that’s about the only thing that went wrong. Staff were friendly Food was good Rooms were very nice Spa was lovely & relaxing A lovely short break away Will stay again
Helen
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

I loved our night here and so wish we had booked a night after Glastonbury to recover.
sharon
icon-Business
Business
10,0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Super stay lovely room and so quiet
Eloise
10,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

For a last minute replacement very nice, staff very frendly and easy to talk to.
Lenroy
icon-with Partner
with Partner
10,0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Amazing property. Two day stay for next time for sure. Peter at the front desk was the perfect host.
Number of reviews per page
20
40