Royal Bath Hotel

The hotel is very nice and well appointed in the communal areas. The bar lounge was very nice. The room was clean but very dated. The room was cold as the radiator wasn’t working but we had a small plug in radiator to get some heat. The bathroom didn’t receive any heating and was quite cold with only a net curtain. No real blinds so with the light on anyone would be able to see right in. The room we had needs to be brought into 2026 but the bedding was clean and warm. Only 1 pillow each. Could have used an extra one each. I guess for the money it was just ok staff didn’t offer us a breakfast booking when we checked in, might have been nice. Over all it felt like a budget booking in a very nice hotel. I could sit in the relaxing bar area comfortably for some time. Some rooms need a little investment and t l c.

Staff were lovely and very helpful Room was to hot and not enough pillows sorry to say this because I took my granddaughter and we really enjoyed everything so not a complaint more an observation thank you and we will come again.

Polite staff, nice stay. Unfortunately I would have rather eaten out than at the hotel.

Not bad all round

The reception staff on check in were very rude and unhelpful

Room was quite tired looking. Although appeared clean at first, noticed dusty bathroom, shower head partially blocked, grubby headboard. Staff very polite.

Magnificent building, up graded room

My husband and I stayed at the Royal Bath Hotel, Bournemouth, on Saturday 24th January and experienced very poor service – we understand other guests raised similar concerns. We were in Room 573, which was cold (estimated 14-17°C) on arrival. I reported this to reception, who said heating operated on a timer and would start soon. After waiting two hours with no change, my husband returned to suggest bleeding the radiator. A manager attended and did so, but the radiator only became lukewarm and failed to heat the room before the timer switched off. We tried to run a hot bath, but the water was not warm enough, and the bathroom towel radiator was not working. This was unexpected as my husband stayed here two weeks prior without issue, and we understood the hotel holds a four-star rating. When we raised the issues again, the manager seemed reluctant to help. He agreed to switch heating on but said no thermometer was available, and gave no valid reason for the bathroom radiator not working. To our surprise, he said: “This is not the Hilton – in fact, this hotel doesn’t even have any star ratings, so you shouldn’t really complain.” He provided extra blankets and overrode the timer, but this came too late. He offered free leisure access, which we had already paid for, with no other compensation. We booked for a pleasant break, but this was completely ruined. We trust you will address our concerns appropriately. Regards, Wahid Faquir

The hotel was lovely. The room was in poor state and needs a good update to justify costs. Breakfast was sadly below a good standard and not value for money. Bed linen very clean and the bed was very comfy. Overall, 5 out of 10.

Staff all very friendly! Lovely lounge area to sit and have a drink. Great location.

Room clean,Fresh Towels,Tea coffee etc.Staff in bar very friendly, Food in bar was good

The heating was on full blast all day and night and u couldn't turn it off, reception told me it went off at 10pm came back on at 6am which never happened so too hot and stuffy to sleep. The beds were hard and the pillows were hard so very uncomfortable sleepless night. The fire alarm went off at 5am, when we left we weren't asked how r stay was and no apology for the alarm going off.

Good food Shame that use of the pool was at a charge Lovely staff Amazing decor inside Outside a little shabby

A wonderful stay overall. Clean rooms, attentive staff, and a great atmosphere. I’d definitely stay here again.

Nice location, but some rooms look very tired and some staff not very customer friendly. Thanks

The check in was easy as the room was ready for us, the room has been updated and was very nice.

Manager was very llll

Very dated room with a damp smell damaged furniture and an very uncomfortable bed

Unfriendly staff on arrival Not the best reception/ first impression Not given any information about our stay, the hotel facilities or where to go Car keys taken off us on arrival Lovely room but no housekeeping for four days, not explained or advised about putting rubbish out for collection/ no fresh towels Room needed cleaning, first impression great/ nice cleaned beds but every ledge had dust on it / dusty skirting boards, window frames dirty Breakfast section was good but when we had ours at 9am - food dry and eggs hard very disappointing Bar staff- lady in the bar on our arrive was excellent, very helpful and approachable. SPA staff helpful but no tokens to lock valuables away or robe that fitted- extra costs evening entertainment very good

We had a great stay evening dinner was delicious the room was very clean and inviting very good night sleep and then a very good breakfast will be staying again in a couple of weeks