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The Malvern

Hotels
8,4
/10
Very Good
172 reviews

What Guests Say About Their Stay

Susan

10,0
/ 10
Friendly helpful staff, clean room, good food. All of the facilities were good. Treatments really good.

Sumon

10,0
/ 10
Great spa hotel. Staff are helpful, friendly atmosphere and relaxing environment.

Bev

10,0
/ 10
The hotel was fabulous, the staff were friendly and very welcoming. Spa was really great amazing experience. Breakfast was also very good selection and service outstanding.
In the Area
See Map
Grovewood Road, Malvern Hills District, Malvern, Worcestershire, England, WR14 1GD

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Malvern is a good choice when you are visiting Malvern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Malvern

Grovewood Road, Malvern Hills District, Malvern, Worcestershire, England, WR14 1GD
Discover More Places
Lobby The Malvern
Exterior 2 The Malvern

Discover More About The Malvern

General


Near Barnards Green Cricket Club

Location


A stay at The Malvern places you in the heart of Malvern, within a 15-minute walk of Barnards Green Cricket Club and Morgan Motor Company. This spa hotel is 2.3 mi (3.7 km) from Malvern Theatres and 2.4 mi (3.8 km) from Great Malvern Priory.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Barnards Green Cricket Club - 0.8 km / 0.5 mi
Morgan Motor Company - 1.2 km / 0.7 mi
Malvern Theatres - 3.3 km / 2.1 mi
Great Malvern Priory - 3.4 km / 2.1 mi
Malvern Hills Science Park - 3.4 km / 2.1 mi
Malvern Museum - 3.5 km / 2.1 mi
Malvern Hills - 4.8 km / 3 mi
Three Counties Showground - 7 km / 4.4 mi
Knapp & Papermill Reserve - 8.9 km / 5.6 mi
Worcestershire County Cricket Club - 10.4 km / 6.4 mi
University of Worcester - 10.7 km / 6.6 mi
Herefordshire Beacon - 10.7 km / 6.7 mi
Worcester Racecourse - 10.9 km / 6.8 mi
Worcester City Art Gallery and Museum - 11.1 km / 6.9 mi
Worcester Cathedral - 11.2 km / 7 mi

The preferred airport for The Malvern is Birmingham Airport (BHX) - 68.3 km / 42.5 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access and a hair salon.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining


Stop by the hotel's restaurant, The Malvern Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily.

Rooms


Make yourself at home in one of the 33 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in The Malvern

Bar, Cafe and Lounge The Malvern
Bar, Cafe and Lounge
Swimming Pool The Malvern
Swimming Pool
Entertainment Facility The Malvern
Entertainment Facility
Fitness Center The Malvern
Fitness Center
Common Space The Malvern
Common Space

Things to Do

  • Spa
  • Outdoor pool
  • Indoor pool
  • Sauna
  • Steam room
  • Pool sun loungers

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Continental breakfast
  • Breakfast
  • Snack bar

Accessibilty

  • Wheelchair accessible
  • Accessible parking
  • Accessible path of travel

General

  • Parking
  • Terrace

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Malvern

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:30
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Minimum guest age is 18, No rollaway/extra beds available, Caters to adults only, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Malvern
33
Number of floors in The Malvern
2
Another facilities in The Malvern
Spa, Outdoor pool, Indoor pool, Sauna, Steam room

Frequently asked question in The Malvern

What are available facilities at The Malvern?
There are top facilites at The Malvern such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Malvern?
The standard check-in time at The Malvern is starting from 15:00 - 22:30 while the latest check-out time is at Before 11:00
Does The Malvern provide breakfast?
Yes, The Malvern provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Malvern?
The Malvern is a 4.0-star hotel.
How many floors does The Malvern have?
The Malvern has 2 floors.
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More Reviews from Other Guests in The Malvern

Overall Ratings & Reviews The Malvern

Other sources (172)
8,4
Very Good
From 172 reviews
Cleanliness

8,8

Room Comfort

8,8

Location

6,8

Service and Facilites

8,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Malvern

Number of reviews per page
20
40
Top reviews
Susan
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Friendly helpful staff, clean room, good food. All of the facilities were good. Treatments really good.
Sumon
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great spa hotel. Staff are helpful, friendly atmosphere and relaxing environment.
Colin
icon-Business
Business
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great hotel and great facilities
Lucy
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great stay, the spa was so relaxing we stayed for hours!
Bev
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel was fabulous, the staff were friendly and very welcoming. Spa was really great amazing experience. Breakfast was also very good selection and service outstanding.
Shauna
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed for one night at this hotel. We had lunch at the restaurant before we checked in which we really enjoyed - plenty of options and good quality food. The pool and spa area is absolutely amazing. Both the indoor and outdoor pools are heated and it feels very cosy once it gets dark with the different lights. There’s plenty of beds to sit by the pool and you can order drinks straight to you - I’d recommend the mango rum punch! As it was NYE the staff very kindly gave every guest a glass of prosecco whilst counting in the new year. The staff were absolutely amazing throughout our whole stay, very helpful! I would say the only negative about the place is the rooms. We were a bit disappointed as the room didn't have the same quality as the rest of the hotel. It was a bit run down and in need of redecorating, which is a bit of a shame as the rest of the hotel looks amazing. We would definitely come back but I don’t think we would stay overnight again unless there was a bit of a renovation with the rooms, however we would definitely come back to use the spa, pool and food services!
Read More
Steven
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room excellent staff great amenities
Sally
icon-
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Amazing hotel, super attentive staff, very generous gifts in my room for Christmas and a card, lovely surprise!
Louisa
icon-with Partner
with Partner
8,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lovely spa break
Ian
icon-with Partner
with Partner
8,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Comfortable room, although very hot at night. At breakfast the hot water for the tea was only lukewarm and should be hotter. When I mentioned this to a member of staff they said I was wrong and that it was "boiling". It's not good service to say to a customer that they are wrong. Curiously on the second day the water was much hotter. When we checked in we were asked to complete a long form about using the spa without checking with us if we intended to us the spa. As we had no plans to use the spa this was a waste of time.
Read More
Daisy
8,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Overall nice but need to fix locks on bathroom doors
Matt
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
Read More
Stephen
icon-with Partner
with Partner
6,0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
Read More
Verified traveler
icon-Business
Business
8,0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Nice place but was disappointed with the first room I wax given. I bought my complaint to the attention of the duty manager and swapped to a new room, which was the best outcome.
IAN
8,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Staff excellent. Food very good - evening and breakfast Car park was quite full when we arrived early eve. Bar was surprisingly good for a health spa etc. Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment! Really enjoyed- cheers!!
Freda
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

I enjoyed my stay at the Malvern. The staff were so nice and they made my birthday a memorable one.
Emily
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
Read More
peter
icon-with Partner
with Partner
10,0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Place is great well worth a visit Facilities are great
Jill
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Welcoming and helpful staff. Lift was out of order during our stay however we did receive courtesy phone call to advise ore stay. Spa/pool lovely and relaxing. This was a ladies break, thoroughly enjoyed.
DAN
icon-Business
Business
8,0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Malvern

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews The Malvern

Other sources (172)
8,4
Very Good
From 172 reviews
Cleanliness

8,8

Room Comfort

8,8

Location

6,8

Service and Facilites

8,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Malvern

Number of reviews per page
20
40
Top reviews
Susan
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Friendly helpful staff, clean room, good food. All of the facilities were good. Treatments really good.
Sumon
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great spa hotel. Staff are helpful, friendly atmosphere and relaxing environment.
Colin
icon-Business
Business
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great hotel and great facilities
Lucy
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great stay, the spa was so relaxing we stayed for hours!
Bev
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel was fabulous, the staff were friendly and very welcoming. Spa was really great amazing experience. Breakfast was also very good selection and service outstanding.
Shauna
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed for one night at this hotel. We had lunch at the restaurant before we checked in which we really enjoyed - plenty of options and good quality food. The pool and spa area is absolutely amazing. Both the indoor and outdoor pools are heated and it feels very cosy once it gets dark with the different lights. There’s plenty of beds to sit by the pool and you can order drinks straight to you - I’d recommend the mango rum punch! As it was NYE the staff very kindly gave every guest a glass of prosecco whilst counting in the new year. The staff were absolutely amazing throughout our whole stay, very helpful! I would say the only negative about the place is the rooms. We were a bit disappointed as the room didn't have the same quality as the rest of the hotel. It was a bit run down and in need of redecorating, which is a bit of a shame as the rest of the hotel looks amazing. We would definitely come back but I don’t think we would stay overnight again unless there was a bit of a renovation with the rooms, however we would definitely come back to use the spa, pool and food services!
Read More
Steven
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room excellent staff great amenities
Sally
icon-
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Amazing hotel, super attentive staff, very generous gifts in my room for Christmas and a card, lovely surprise!
Louisa
icon-with Partner
with Partner
8,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lovely spa break
Ian
icon-with Partner
with Partner
8,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Comfortable room, although very hot at night. At breakfast the hot water for the tea was only lukewarm and should be hotter. When I mentioned this to a member of staff they said I was wrong and that it was "boiling". It's not good service to say to a customer that they are wrong. Curiously on the second day the water was much hotter. When we checked in we were asked to complete a long form about using the spa without checking with us if we intended to us the spa. As we had no plans to use the spa this was a waste of time.
Read More
Daisy
8,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Overall nice but need to fix locks on bathroom doors
Matt
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
Read More
Stephen
icon-with Partner
with Partner
6,0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
Read More
Verified traveler
icon-Business
Business
8,0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Nice place but was disappointed with the first room I wax given. I bought my complaint to the attention of the duty manager and swapped to a new room, which was the best outcome.
IAN
8,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Staff excellent. Food very good - evening and breakfast Car park was quite full when we arrived early eve. Bar was surprisingly good for a health spa etc. Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment! Really enjoyed- cheers!!
Freda
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

I enjoyed my stay at the Malvern. The staff were so nice and they made my birthday a memorable one.
Emily
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
Read More
peter
icon-with Partner
with Partner
10,0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Place is great well worth a visit Facilities are great
Jill
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Welcoming and helpful staff. Lift was out of order during our stay however we did receive courtesy phone call to advise ore stay. Spa/pool lovely and relaxing. This was a ladies break, thoroughly enjoyed.
DAN
icon-Business
Business
8,0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
Read More
Number of reviews per page
20
40