The Mayfair Townhouse

Hotels
8,9
/10
Exceptional
1.036 reviews

What Guests Say About Their Stay

Richard

10,0
/ 10
The Mayfair Townhouse is a perfectly located hotel if you want to be in the middle of London either for business or leisure. Nice lobby bar to meet for business or just ordinary friends.

Meredith

10,0
/ 10
Wonderful staff. Great central location. Lovely executive room. Looking forward to our return.

Lauren

10,0
/ 10
Everyone is so wonderful who works here! Love this hotel- comfortable rooms and delicious food
In the Area
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27-41 Half Moon Street, City of Westminster, Mayfair, London, England, W1J 7BG

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
note: hotel was previously named The Mayfair Townhouse – an Iconic Luxury Hotel Staying at The Mayfair Townhouse is a good choice when you are visiting Mayfair. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Mayfair Townhouse

27-41 Half Moon Street, City of Westminster, Mayfair, London, England, W1J 7BG
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Lobby The Mayfair Townhouse
Lobby 2 The Mayfair Townhouse

Discover More About The Mayfair Townhouse

note: hotel was previously named The Mayfair Townhouse – an Iconic Luxury Hotel

Location


Staying at The Mayfair Townhouse is a good choice when you are visiting Mayfair.

About The Mayfair Townhouse

From business event to corporate gathering, The Mayfair Townhouse provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but The Mayfair Townhouse welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

The Mayfair Townhouse is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Mayfair Townhouse is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Mayfair Townhouse.

All facilities in The Mayfair Townhouse

Bar, Cafe and Lounge The Mayfair Townhouse
Bar, Cafe and Lounge
Fitness Center The Mayfair Townhouse
Fitness Center
Functional Hall The Mayfair Townhouse
Functional Hall
Common Space The Mayfair Townhouse
Common Space
Lobby The Mayfair Townhouse
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Breakfast

Things to Do

  • Garden
  • Outdoor facilities

Accessibilty

  • Accessible bathroom
  • Disabled access friendly

Connectivity

  • Free WiFi

General

  • Banquet

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Mayfair Townhouse

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, FuturePlus, No cribs (infant beds) available, No rollaway/extra beds available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, Conde Nast Hot List Year 2021
  • Fee for cooked-to-order breakfast: approximately GBP 25 per person
  • Nearby parking fee: GBP 50 per day (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Mayfair Townhouse
172
Number of floors in The Mayfair Townhouse
5
Another facilities in The Mayfair Townhouse
Laundry service, Multilingual staff, Luggage storage, Porter, 24-hour Receptionist

Frequently asked question in The Mayfair Townhouse

What are available facilities at The Mayfair Townhouse?
There are top facilites at The Mayfair Townhouse such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Mayfair Townhouse?
The standard check-in time at The Mayfair Townhouse is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Mayfair Townhouse provide breakfast?
Yes, The Mayfair Townhouse provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Mayfair Townhouse?
The Mayfair Townhouse is a 5.0-star hotel.
How many floors does The Mayfair Townhouse have?
The Mayfair Townhouse has 5 floors.
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More Reviews from Other Guests in The Mayfair Townhouse

Overall Ratings & Reviews The Mayfair Townhouse

Traveloka (1)
Other sources (1.035)
9,0
Exceptional
From 1.035 reviews
Cleanliness

9,6

Room Comfort

9,0

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Mayfair Townhouse

Number of reviews per page
20
40
Top reviews
David
icon-
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff great; room restful and spacious
Bryan
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was great.
Luis
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, great location and staff.
Richard
icon-Business Family
Business Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The Mayfair Townhouse is a perfectly located hotel if you want to be in the middle of London either for business or leisure. Nice lobby bar to meet for business or just ordinary friends.
Jeanette
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Cozy, accommodating staff, location and cleanliness.
Meredith
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful staff. Great central location. Lovely executive room. Looking forward to our return.
deniz
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

excellent location, small room and good quality but limited amenities. Comfortable bed and bedding however fills in the room that limits mobility within. We asked for an upgrade, was not offered and not given. It has been one of the worst checkin experiences..waiting 3 hours solid until 3 pm ! and not getting the room you were promised as an upgrade..I wanted to talk to the manager, they said they can give the email. I d say, Be careful with the staff of this hotel. They say one thing and another thing happens. Likewise, on the return to airport, we were told by staff a fixed price by cab to heathrow, we accepted and cab driver asked 10 pounds more... it explains our experience in broad !
Read More
James
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Awesome boutique hotel. Very welcoming and comfortable!
hayley
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel. Great location
Connie
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and hotel
Elise
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very friendly staff, spotless room - lovely stay :)
Andy
icon-Business
Business
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location and comfortable stay
Christopher
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was nice, the bar was nice and check in was smooth. The issue was we booked a room with breakfast included but were told we would have to pay for breakfast. We showed our booking clearly stated breakfast was included and the hotel said that is a mistake with the booking company, it is an issue they see a lot. They said if we wanted breakfast we’d each have to pay for it and take it up with the booking company. That is not helpful - it basically says we’re not going to help you even though you’ve done nothing wrong and we are going to make a problem between the hotel and Expedia/hotels.com the problem of the customer. Not 5 star service or anywhere close to it. Very disappointing.
Read More
Sergio
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

amazing facilities and staff
Nemo
icon-Leisure
Leisure
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Awesome space!
Jane
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was spotless and the staff were amazing.
Sydney
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Location and staff
Jeremy
icon-with Partner
with Partner
2,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Third time staying here and most likely the last. First time we had a room overlooking Half Moon Street which was surprisingly quiet and an excellent experience. 2nd time we were given a room at the back near the elevator (211?) and this suffered from mild construction noise and a faint rumble from the underground. Third time we specifically requested a room at the front however the gentlemen checking us in had no idea where the allocated room was. The lady assisting stated that they didn't know if there would be such a room but the one allocated would be lovely and quiet. She'd obviously never been in room 31 as it appears to be directly above the Jubilee Line. From just before 6am to nearly midnight there is an intrusive "rumble, rumble, rumble" every 2-3 minutes as a train passes underneath. As it doesn't seem possible to choose where your room is and the underground noise is ever present it looks like we'll have to start looking for another Mayfair option. Additionally, we booked the B&B rate via hotels.com however the hotel stated that there had been a mistake by hotels.com and this one not the case (across all Black Friday deals). This is fair enough but I'd have expected better than "not our problem, you'll need to take it up with them" from the check in staff (as it was a known problem). Both hotels.com and the venue to blame here.
Read More
Elizabeth
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely clean
Manny
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were great , rooms small and tight , food very good
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Mayfair Townhouse

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Mayfair Townhouse

Traveloka (1)
Other sources (1.035)
9,0
Exceptional
From 1.035 reviews
Cleanliness

9,6

Room Comfort

9,0

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Mayfair Townhouse

Number of reviews per page
20
40
Top reviews
David
icon-
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff great; room restful and spacious
Bryan
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was great.
Luis
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, great location and staff.
Richard
icon-Business Family
Business Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The Mayfair Townhouse is a perfectly located hotel if you want to be in the middle of London either for business or leisure. Nice lobby bar to meet for business or just ordinary friends.
Jeanette
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Cozy, accommodating staff, location and cleanliness.
Meredith
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful staff. Great central location. Lovely executive room. Looking forward to our return.
deniz
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

excellent location, small room and good quality but limited amenities. Comfortable bed and bedding however fills in the room that limits mobility within. We asked for an upgrade, was not offered and not given. It has been one of the worst checkin experiences..waiting 3 hours solid until 3 pm ! and not getting the room you were promised as an upgrade..I wanted to talk to the manager, they said they can give the email. I d say, Be careful with the staff of this hotel. They say one thing and another thing happens. Likewise, on the return to airport, we were told by staff a fixed price by cab to heathrow, we accepted and cab driver asked 10 pounds more... it explains our experience in broad !
Read More
James
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Awesome boutique hotel. Very welcoming and comfortable!
hayley
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel. Great location
Connie
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and hotel
Elise
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very friendly staff, spotless room - lovely stay :)
Andy
icon-Business
Business
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location and comfortable stay
Christopher
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was nice, the bar was nice and check in was smooth. The issue was we booked a room with breakfast included but were told we would have to pay for breakfast. We showed our booking clearly stated breakfast was included and the hotel said that is a mistake with the booking company, it is an issue they see a lot. They said if we wanted breakfast we’d each have to pay for it and take it up with the booking company. That is not helpful - it basically says we’re not going to help you even though you’ve done nothing wrong and we are going to make a problem between the hotel and Expedia/hotels.com the problem of the customer. Not 5 star service or anywhere close to it. Very disappointing.
Read More
Sergio
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

amazing facilities and staff
Nemo
icon-Leisure
Leisure
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Awesome space!
Jane
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was spotless and the staff were amazing.
Sydney
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Location and staff
Jeremy
icon-with Partner
with Partner
2,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Third time staying here and most likely the last. First time we had a room overlooking Half Moon Street which was surprisingly quiet and an excellent experience. 2nd time we were given a room at the back near the elevator (211?) and this suffered from mild construction noise and a faint rumble from the underground. Third time we specifically requested a room at the front however the gentlemen checking us in had no idea where the allocated room was. The lady assisting stated that they didn't know if there would be such a room but the one allocated would be lovely and quiet. She'd obviously never been in room 31 as it appears to be directly above the Jubilee Line. From just before 6am to nearly midnight there is an intrusive "rumble, rumble, rumble" every 2-3 minutes as a train passes underneath. As it doesn't seem possible to choose where your room is and the underground noise is ever present it looks like we'll have to start looking for another Mayfair option. Additionally, we booked the B&B rate via hotels.com however the hotel stated that there had been a mistake by hotels.com and this one not the case (across all Black Friday deals). This is fair enough but I'd have expected better than "not our problem, you'll need to take it up with them" from the check in staff (as it was a known problem). Both hotels.com and the venue to blame here.
Read More
Elizabeth
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely clean
Manny
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were great , rooms small and tight , food very good
Number of reviews per page
20
40