ibis Paris Gare de l'Est TGV

Every person we came in contact with was lovely and super helpful!

Check in process was fine, our room was small but had what was needed. The problems started when we turned the aircon on and all we could smell was cannabis. It took a long time to air out the room to remove the smell. Our key card also stopped working on the second day which was frustrating, it was sorted quickly once I spoke to staff but I had to queue some time to speak to staff. The breakfast I would not recommend, there was barely any food and no glasses or mugs for drinks. It took about 15-20 minutes for a member of staff to be sighted in the breakfast room so more plates, mugs, glasses and cutlery could be put out as there were none. There was also very limited food for a prolonged period as staff were not present to keep it stocked. All in all the stay was okay for what we needed as we planned to be out but the service overall was very poor for the price that is asked.

Ideal hotel for a group of people, we have used the hotel many times before for the Six Nations. Given that the hotel is basically used for sleeping and washing it fits the bill perfectly with good access to the metro and a nice bar, Ville de Provins, at the road end

peut etre revoir le decor

This hotel is very conveniently placed within a few minutes walk of Gare de l'est and Gare du Nord. The rooms are comfortable, the breakfasts are excellent and the staff is friendly and helpful. Definitely recommended if you're travelling by train. There are good cafes and restaurants and a mini market in the immediate area. Would definitely stay there again.

We were warmly welcomed. The property within itself is a bit dated. The towels were a little stained. The location right next to gare de l'est is good.

*

Roof leaking on top of the bed

Staffs are friendly.

Location: The hotel is perfectly situated from Paris Gare de Nord, a 5-15 mins.walk. It is 30 mins.from Gare de Lyon station by car. A lot of parisian restaurant nearby. The Eiffel tower is 1 hour and 30 mins.to walk from the hotel. Pharmacy and a lot of stores nearby. Metro is 5 minutes walk. Safe to walk as a family. This hotel is a modern looking and newly renovated. Elevator is available, very helpful for carrying luggages to the floor. Wide and well lit stairs available if preferred. Clean facilities. Breakfast lounge is located on the first floor. Rooms are great. We got a king size bed plus a single bed in one room and fits perfectly. There are automatic blinds available if want to entirely close the window. We are impressed with how quiet it is even it is located in a busy area. Blow dryer in bathroom available. No iron and ironing board available. No hotel slipper available. Safe is available in room. There are also rooms with balcony which the view is not bad at all. Overall experience is great! I highly recommend!

Hotel has small rooms , good beds and air conditioning. The hotel itself was not easy to navigate with long hallways, stairs and doors to connect the front desk to our room. Outside the hotel was not ideal and did not feel quite safe , though the proximity to gare de l’ est was convenient to catch our train the following day.

Perfect

It’s okay

Great hotel, clean, comfortable and in an excellent location. The staff could not have been more helpful or kind. Highly recommend.

a quiet room. I've been welcomed by a very kind man

Interesting feature was water coming out of the light fitting over the sink in the bathroom. Didn’t happen all the time so disappointing.

The area doesn’t feel so safe as others in Paris but the hotel is good value for the price

Très mauvaise literie. Il semble urgent d’en changer. Surtout pour les tarifs pratiques et par conséquent le standing attendu. Si une personne de l’établissement prenait la peines de s’y associer au moins une foi, elle s’en rendrait compte

I didn’t like anything the twin share room was way too small for 2 people. The breakfast was inconsistent and it states for laundry service but doesn’t. The elevator took so long to move between 3 floors and the service at the drinks counter was extremely poor.

Rooms are poorly laid out extremely small and the door card is always playing up. The breakfast service is rubbish always having to wait for items to be replenished.