ibis Styles Paris Gare de l'Est Château Landon

Room generally well kept but basin plug wasn't working. Desk and stool too small to be much use. Clothes hanging space has room for a safe which would be useful. Lighting a bit poor if you're using the desk.

Can be bit noisy because of trains.

We arrived at our hotel about an hour before check in, so our room was bot ready, we left our bags and went about our visit to paris. We ended up getting back to the hotel around 11pm. Myself my wife and 2 young children. We checked in and headed to our room, only to be greated by someone fast asleep in our bed. We headed back down to reception amd eventually were given another room. Now i can only assume that the family rooms were all booked as this room was definitely not a room regularly given out. The bathroom was absolutely discusting and covered in mould. The heat didnt work, nor did the plug sockets. But the kids were tired so we just went to bed as it was midnight at this point. The next morning we mentioned this to reception and they just said "oh sorry" and left. Regardless to say i would not recommend this place to anyone.

Staff was lovely and the room was very clean. The location of the hotel is great, close to important train stations. Negatives: room was cold and in need of soundproofing. Breakfast bufet was basic and once they ran out of something it wasn`t replaced so you had to be early. Given it`s a 3 start hotel, I guess the expections were met...

Front desk staff erre extremely rude for check in and for check out. We had to leave at 4,15am and the man didn’t even lighted the reception area inspite my request. The coffee machine was on and didn’t allowed us to help ourselves with a coffee. Staff for breakfast were nice. Property is far to be a 3-star hotel. Common areas are dirty, room not comfortable at all and no safe box either. A/C didn’t work! Well located at 5min walk to Gare de l’Est. I will not recommend the staying based on what the hotel offers and the high price payed for it. Terrible!!

This is a nice, no frills hotel. We arrived in Paris late in the evening and just needed somewhere for a night. The beds were comfortable, the Wi-Fi worked well and the breakfast was perfectly fine.

Dirty old hotel, bath painted, shower glass leaking and all floor was wet, toilet broken, duverts ripped, smelly and old. For breakfast no fruits and vegetables- almost nothing to eat. No parking! Disappointed!

No working AC, broken shower. Unfriendly staff especially evening shift. Had worst experience of the hotel stay.

We had a terrible experience at this hotel. Their AC was broken. It was sooo hot. I would like to get my money back.

THIS WAS THE WORST STAY EVER. We have booked a family room but upon check-in there were no rooms available so they have to split us into two tiny rooms. The front desk clerk refused to speak in english with us and I was luck I knew some french. Staff was always rude and unfriendly. We payed the whole stay at check-in and did not had any extra charges due. A couple days later the hotel charged my credit card I used to make my reservation, which was different from the one I paid the hotel charges, almost 500 USD extra. I tried to call the hotel many times, sent emails and never got a response back from them. Some of the calls I made they put me on hold for almost an hour. I still don’t have a resolution for this and I had to contact my credit card company to help with this dispute. IF YOU DONT WANT TO BE SCAMMED DO NOT STAY AT THIS PROPERTY.

Basic value accommodation with buffet breakfast - very clean - bed made every day - lovely white crisp towels changed often - all staff friendly and helpful - lift access to floors - walk in bathroom ideal for someone like myself disabled/wheel chair user - buffet breakfast was fresh and well replenished - good choice - ideal location at Gare de L’est and few minutes walk from Gare de Nord, excellent public transport links and close to canal - overall very good and quiet despite being in a busy location

Check in was fine, and the room was reasonably clean. The television and one bed side lamp wasn't working. Breakfast was standard. When checking out the receptionist implied that I didn't pay the city tax when I checked in. I had paid the city tax by bank card and I showed it to her via my banking app. I was then accused of paying the city tax to the wrong Ibis hotel!! No, I would not stay at this hotel again.

Great location near to trains/metro. Nice friendly and helpful staff. Breakfast options were good. Rooms quiet and beds comfortable. However the rooms are tired and need a refit and deep clean.

Perfect location right beside the Metro. Reasonably priced for Paris. Comfortable hotel with nice rooms and decent breakfast. Our only small issue was that we had 2 single beds pushed together instead of a double and the room was a bit chilly.

The hotel is in a very good location. Metro station next door, bus stop on both side of the road, 10mins walk to Gare du Nord station. Easy access to town. In terms of the hotel itself, the facility is a let down. The bedroom are not spacious, no complementary hot drinks in the room. The breakfast spread is not something I was expecting. Just pastry’s, had to boil our own eggs. No chef to cater for our dietary needs. Food choice is very poor. The staff are nice and very friendly.

Very conveniently located next to the metro. Room is generally clean but seemed difficult to get extra bath towels, was given face towels instead. Door chain was damaged and not replaced. Breakfast was adequate. A good budget hotel to consider for the convenience.

I was pleased that my room had a bathtub. However, there was hair stuck to the bath which indicates poor cleaning. It was very hard to change from filling up the bathtub to use the shower head. There was no door to the wardrobe and no hangers. So disappointed because my last ibis experience was in Prague and there it was a great experience.

great service, convenient however can use some help with maintenance, the paint was chipping.

No kettle in room, no disposable shoe, no clear instruction to change bed linen, have to call reception to request to change bed linen. Mostly same choice of breakfast everyday. Good location, just a few steps to Metro Chateau Landon.

Avoid if possible. The hotel has a very convenient location and if you are on the top floors facing the station, a great view; however, this is not a hotel to the high standards Ibis delivers everywhere else. The building is run down, old, dirty carpets, you can find rubbish in corridors, just one lift working, etc. On top of that we had water coming down the A/c by the door that damped the carpet, were moved to another room and didn’t have a working A/c, finally ended up on the 8th floor in a better room, still you could see pipes installations in the bathroom and noise all night long. We didn’t have good nights sleep here. Breakfast was good (typical French and nice to start the day) As I said it is convenient to take trains from Gare de l’Est station for days out from Paris, nothing else. Hopefully Ibis will work to bring this hotel to their standards or just take away your brand from it as expectations were very high for what we found