Waldorf Astoria Versailles - Trianon Palace

Not as grand as we would have expected and tired in some areas.

Beautiful property in lovely Versailles.

Checked in late having travelled most of the day to be told breakfast finishes at 1030. Arrived at breakfast at 1020 to be seated in the ‘walkway’ due to the main restaurant being set up for lunch (1230) and a lot of the food not being replenished! Even after telling the reception staff of this and our first impressions being awful no apology received and a shrug of the shoulders! Room was tired and bed for daughter which should have been a double was a single. The spa area was closed and although we were advised a couple of days before hand it staggered me that they would do this over a busy Easter period. This isn’t and wasn’t a 5 star experience which was in complete contrast to the hotel we stayed in zermatt. Celebrating my wife’s 50th which although I mentioned upon booking was never recognized throughout our stay.

Very tired,dirty.Staff were inattentive and not very helpful. I have wanted to stay in a Waldorf astoria hotel for years this was not a good experience

Outstanding hotel with a family friendly environment. I'd definitely come back on my next visit to UK. Recommended to everyone, specially for those who had little ones.

Amazing place to stay. Excellent food and a fantastic staff that made sure our stay was comfortable.

The roof was stuffy and the "Air conditioner" wasn't cooling at all. Loud noises until the wee hours of the night from tennis courts. The staff were ok, but the clientele were self important and snoody. The hotel is on the outskirts of the palace so the pictures do not replicate anything you see.

Our stay was perfect

Got a food poisoning from the restaurant, probably from meat. A hint of sewage smell in the common areas. Very overprized hotel. Rooms could need upgrade. Pleasant staff, but this hotel is in my opinion not worth the prize.

This hotel is perfect in every!

The hotel is very nice but the rooms are very old and a lot of broken/scratch furniture … holes in the bathroom wall.. needs restoration. The staff is amazing

Lovely hotel.

Very friendly, helpful start. Beautiful grounds.

Nice!

The property was beautiful and I hope to stay there again soon

This property has two hotels - a 5 star which is in the main historic building and a 4 star which is next door and more of a conference look - ensure you are booking the one you are intended to stay in. It is misleading when you book through Expedia. Good location if you are visiting the Palace of Versailles. You can walk right to the property from the garden gates.

Great location, friendly staff and nice food options!

The hotel was immaculate and amazing

Place smelled like mold was sick all night from smell I don’t recommend this hotel should not of even paid for it smell was gross