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Hotel Neptun
Hotels
8,8
/10
Very Good
837 reviews
What Guests Say About Their Stay
Linda
10,0
/ 10
We lived this hotel. More about that later. First you should know this hotel has NO AIRCONDITIONING. None. Open a window. Bugs may come in. It was 68 to 70 degrees farenheit during our stay. We were fine .
Lovely room with ocean view. Boardwalk leads to shopping and dining area. Spacious room with drawers and shelves.
Pool us in the spa and a bit strange. Spa people want you to buy $22 bathing shoe to go in..
Lovely hotel enjoyed our visir very much.
Ronald
10,0
/ 10
I was told to call the hotel and they would call a taxi to pick us up at the Warnemunde Werft Train Station. We called the hotel 5 times over a 45 minute time period and no one answered the phone. Finally we asked someone getting off a train about their not answering the phone. He tried twice on his phone and still no answer. Another person said to walk to the bus station and take the bus which we did. It took us almost two hours to get to the hotel.
When we were checking in, the phone rang several times and none of the people checking us in answered the phone.
When we checked out of the hotel, we just realized that we were overcharged by 50 Euros and our bill is INCORRECT. We were charged 50 Euros for parking a car, which is a problem because we did not have a car. Thus, a credit needs to be issued on the credit card used. We already left Germany and are not returning. The correct total amount should be 25,90 Euros, not 75,90 Euros.
The bill number is 1297678
.
Thank you
Ronald and Lena Marie Berezniak
Tatjana K
10,0
/ 10
Wonderful hotel by the Baltic Sea. I truly enjoyed the sauna, the pool and all the amenities offered.
In the Area
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Seestr. 19, Warnemünde, Rostock district, Rostock, Hansestadt, Mecklenburg-Western Pomerania, Germany, 18119
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in Hotel Neptun
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What's around Hotel Neptun
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Seestr. 19, Warnemünde, Rostock district, Rostock, Hansestadt, Mecklenburg-Western Pomerania, Germany, 18119
Discover More About Hotel Neptun
Location
Staying at Hotel Neptun is a good choice when you are visiting Rostock.
About Hotel Neptun
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Neptun exclusively for you.
Get precious and unforgettable moment during your stay at Hotel Neptun.
All facilities in Hotel Neptun
Others
Things to Do
- Shops
- Hot tub
- Indoor pool
- Barbecue
- Turkish bath
- Spa
- Health club
- Beach towel
- Sauna
- Steam room
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
General
- Smoking area
- Banquet
- Parking (surcharge)
- Terrace
Food and Drinks
- Bar
- Poolside bar
- Nightclub
Business Facilities
- Meeting rooms
- Business center
- Conference rooms
Transportation
- Area shuttle with surcharge
- Valet parking (surcharge)
Sports and Recreations
- Fitness center
- Game room
Family-friendly Facilities
- Babysitting & childcare (surcharge)
Nearby Facilities
- Souvenir shop
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in Hotel Neptun
Important Note
- Airport shuttle fee: EUR 75 per vehicle (one-way)
- Self parking fee: EUR 25 per day (in/out privileges)
- Valet parking fee: EUR 25 per day
- Pet fee: EUR 28 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: EUR 55.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: EUR 3.70 per person, per night for adults; EUR 1.45 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Available rooms at Hotel Neptun | 338 |
Number of floors in Hotel Neptun | 19 |
Another facilities in Hotel Neptun | Shops, Hot tub, Indoor pool, Barbecue, Turkish bath |
Frequently asked question in Hotel Neptun
What are available facilities at Hotel Neptun?
There are top facilites at Hotel Neptun such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Neptun?
The standard check-in time at Hotel Neptun is starting from From 15:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Hotel Neptun
Other sources (837)
8,8
Very Good
From 837 reviews
Cleanliness
9,2
Room Comfort
8,2
Location
9,6
Service and Facilites
8,8
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Traveler Reviews Hotel Neptun
Number of reviews per page
20
40
Top reviews
Leah
10,0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Very nice stay. Staff were wonderful and the location can't be beat.
Linda
Leisure with Partner
10,0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
We lived this hotel. More about that later. First you should know this hotel has NO AIRCONDITIONING. None. Open a window. Bugs may come in. It was 68 to 70 degrees farenheit during our stay. We were fine .
Lovely room with ocean view. Boardwalk leads to shopping and dining area. Spacious room with drawers and shelves.
Pool us in the spa and a bit strange. Spa people want you to buy $22 bathing shoe to go in..
Lovely hotel enjoyed our visir very much.
Read More
Mary Lou
Leisure with Friends
10,0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Property was nicely maintained. Loved the breakfast on the 19th floor.
Ronald
10,0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
I was told to call the hotel and they would call a taxi to pick us up at the Warnemunde Werft Train Station. We called the hotel 5 times over a 45 minute time period and no one answered the phone. Finally we asked someone getting off a train about their not answering the phone. He tried twice on his phone and still no answer. Another person said to walk to the bus station and take the bus which we did. It took us almost two hours to get to the hotel.
When we were checking in, the phone rang several times and none of the people checking us in answered the phone.
When we checked out of the hotel, we just realized that we were overcharged by 50 Euros and our bill is INCORRECT. We were charged 50 Euros for parking a car, which is a problem because we did not have a car. Thus, a credit needs to be issued on the credit card used. We already left Germany and are not returning. The correct total amount should be 25,90 Euros, not 75,90 Euros.
The bill number is 1297678
.
Thank you
Ronald and Lena Marie Berezniak
Read More
Tatjana K
10,0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
Wonderful hotel by the Baltic Sea. I truly enjoyed the sauna, the pool and all the amenities offered.
Sven
Leisure with Friends
10,0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Excellent Service
Rebecca
Leisure
10,0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
One of the best hotels that I have stayed at. Large walk in shower! Across the street from sand dunes and the beach.
Loretta
10,0
/10
Reviewed 327 week(s) ago
Hotels.com verified review
Great location on the beach. Lots of cute shops a few blocks away. The room was clean and modern; just a little on the small side. European bed sizes are different from American bed sizes. We arrived after 8pm but were still able to order dinner at the hotel's casual grill restaurant. The next morning we thought we had died and gone to heaven when we entered the free breakfast room. The huge breakfast buffet included free flowing champagne plus all kinds of cooked and cold items . We plan to return someday when we have more time to lay on the beach and use the spa and cool.
Read More
Verified traveler
10,0
/10
Reviewed 386 week(s) ago
Hotels.com verified review
Next to Baltic Sea Beach Strand Walk. Many restaurants, etc along this Cruise Ship port.
FB
8,0
/10
Reviewed 408 week(s) ago
Expedia Group verified review
Nice hotel well located. Service at the hotel restaurant can not be worst. Table was not set and the service of the waitress is the worst we had in all of our years travelling the World. Is a shame because the restaurant is very comfortable, nice ambience and the food presentation and taste is excellent.
Hotel recommended. Restaurant definitely NO.
Read More
Andy
10,0
/10
Reviewed 427 week(s) ago
Expedia Group verified review
Great staff, good food and best location in town
From balcony u can see the ships sail in and out
Alice
10,0
/10
Reviewed 445 week(s) ago
Hotels.com verified review
A good hotel with sea views and excellent proximity to the beach. Our 4 year was made to feel welcome without being at the expense of paying adults. Dinner and (included) breakfast was high quality and good value.
Ian
10,0
/10
Reviewed 471 week(s) ago
Hotels.com verified review
Fantastic hotel in an amazing location - really cannot fault Hotel Neptun or Warnemunde! Highly recommended!
Verified traveler
8,0
/10
Reviewed 535 week(s) ago
Hotels.com verified review
Great
Verified traveler
8,0
/10
Reviewed 536 week(s) ago
Hotels.com verified review
Good. The saltwater pool was excellent as was the sauna and the spa
Sascha
8,0
/10
Reviewed 790 week(s) ago
Expedia Group verified review
It has to be the best hotel in Warnemünde. Has a great location, the staff is really friendly and do their best to understand english. The only complaint I have is that for some reason an awful smell was coming from the shower drain. They sent a technician to fix it but it reappeared the next day.
Bettina
Leisure
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hallo,
sehr gut gelegenes und tolles Hotel .
Personal top , Sauberkeit top und das Frühstück bietet Alles an.
Die Bars z. B. Lobby mit Klavier, 17. Etage eher gediegen 😉 und im Keller gibt es die Party Szene.
Die Parkplatzsituation könnte man verbessern.
Herzlichen Dank ich komme wieder.
Ute
Leisure
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Schönes Hotel, sehr gute Lage, leckeres Frühstück fast alle Mitarbeiter sehr nett. Wir wetden sicher wiederkommen.
Priscila
10,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Sehr gute Lage, leckeres Frühstück mit viel Obst, freundliches Personal
Kerstin
Leisure
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Wir werden wiederkommen. Das Hotel ist sehr zu empfehlen.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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