Does Castello City Hotel provide parking?

Yes, Castello City Hotel provides parking. Please confirm details directly with the hotel.

Does Castello City Hotel provide airport transfer?

Yes, Castello City Hotel provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Castello City Hotel?

Castello City Hotel is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Castello City Hotel

Name: Castello City Hotel
Address: 62 Martyron 1, Avenue, Dimos Heraklion, Nomós Irakleíou, Crete, Greece, 71304, 62 Martyron 1, Avenue, Crete, 71304, Greece
Rating: 7.6

Hotels

7,6

/10

Pleasant

452 reviews

What Guests Say About Their Stay

Robert

10,0

/ 10

Check in was really good, two staff members were very helpful, cheery and smiled. Rooms are very clean, beds are amazing, lovely shower. Breakfast was excellent and great to be able to take breakfast at 7am before leaving for Port. Staff helpful with travel questions and arranging taxi. Also helped with laundry cleaning and providing the service for cheap €12. Amazing staff member on check out, same as check in, greeted with a smile and very helpful arranging a taxi to Port.

Dimitra

10,0

/ 10

Everything was perfect. Great rooms for a family. Excellent 5th floor breakfast/dining room. Great food and view. Just FYI. Parking is off site and a 5 min walk away.

Maribel

10,0

/ 10

Everything was excellent. Giorgos, front desk/concierge, was super professional and knowledgeable. The dinner server girls at the 5th floor restaurant were really nice and attentive. I highly recommend this hotel.

In the Area

See Map

62 Martyron 1, Avenue, Dimos Heraklion, Nomós Irakleíou, Crete, Greece, 71304

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Castello City Hotel is located in area / city Dimos Heraklion. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Castello City Hotel

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What's around Castello City Hotel

62 Martyron 1, Avenue, Dimos Heraklion, Nomós Irakleíou, Crete, Greece, 71304

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Discover More About Castello City Hotel

General

Near Natural History Museum of Crete

Location

When you stay at Castello City Hotel in Heraklion, you'll be in the historical district, within a 5-minute drive of Heraklion Port and Heraklion Archaeological Museum. This family-friendly hotel is 4.1 mi (6.5 km) from Palace of Knossos and 0.2 mi (0.3 km) from Venetian Walls.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Venetian Walls - 0.1 km / 0.1 mi
Hania Gate - 0.1 km / 0.1 mi
Kapetan Mihalis Korakas - 0.1 km / 0.1 mi
Freedom National Stadium - 0.1 km / 0.1 mi
Agia Ekaterini Church - 0.7 km / 0.4 mi
St. Minas Cathedral - 0.7 km / 0.5 mi
Panayia Akrotiriani - 0.8 km / 0.5 mi
Natural History Museum of Crete - 0.8 km / 0.5 mi
Martinego Bastion - 0.8 km / 0.5 mi
Heraklion Museum of Religious Art - 0.9 km / 0.5 mi
Dermatas Gate - 1 km / 0.6 mi
Nikos Kazantzakis Grave - 1 km / 0.6 mi
Historical Museum of Crete - 1.1 km / 0.7 mi
Italian Archaeological School - 1.1 km / 0.7 mi
Monastery of St. Peter and St. Paul - 1.1 km / 0.7 mi

The preferred airport for Castello City Hotel is Nikos Kazantzakis Airport (HER) - 7.9 km / 4.9 mi

Facilities

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a communal living room, and a banquet hall.

Business Facilities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Heraklion? This hotel has 70 square feet (7 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining

Enjoy Greek cuisine at The 5th floor, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception.

Rooms

Make yourself at home in one of the 68 guestrooms featuring refrigerators. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Castello City Hotel

Bar, Cafe and Lounge

Functional Hall

Common Space

Lobby

Exterior

Hotel Services

Laundry service
Express check-in
Welcoming drinks
Wedding service
Luggage storage
Express check-out
Multilingual staff
24-hour Receptionist
Concierge

Public Facilities

Smoke-free area
Safety deposit box
Coffee shop
Coffee/tea in lobby
Elevator

General

Banquet
Reception hall
Rooftop terrace
Terrace

Business Facilities

Business facilities
Conference center
Conference rooms
Business center

Transportation

Airport transfer

Food and Drinks

Snack bar

Connectivity

Free WiFi

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Castello City Hotel

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Professional property host/manager, Green Key (Foundation for Environmental Education), Essential workers only - NO

Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 4)
Late check-out fee: EUR 25 (subject to availability)
In-room safe fee: EUR 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 11:00
Available rooms at Castello City Hotel	68
Number of floors in Castello City Hotel	5
Another facilities in Castello City Hotel	Laundry service, Express check-in, Welcoming drinks, Wedding service, Luggage storage

Frequently asked question in Castello City Hotel

What are available facilities at Castello City Hotel?

There are top facilites at Castello City Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Castello City Hotel?

The standard check-in time at Castello City Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00

What is the star rating of Castello City Hotel?

Castello City Hotel is a 4.0-star hotel.

How many floors does Castello City Hotel have?

Castello City Hotel has 5 floors.

How many rooms are available at Castello City Hotel?

Castello City Hotel has 68 rooms in total.

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More Reviews from Other Guests in Castello City Hotel

Overall Ratings & Reviews Castello City Hotel

Other sources (452)

7,6

Pleasant

From 452 reviews

Cleanliness

8,0

Room Comfort

7,2

Location

7,0

Service and Facilites

8,6

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Traveler Reviews Castello City Hotel

Number of reviews per page

Top reviews

hamza

with Partner

2,0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

I booked something and I stayed in something else. It was so bad experience, never again.

Mary

Leisure Family

6,0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Located at proximity of all tourist attractions. Staff were very friendly and helpful to inform us about the area. Fabulous breakfast with a wide variety. The hotel itself however needs serious renovations .

Gabriel

Leisure with Partner

4,0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Nothing

Sandra

8,0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Good base for quick visit

SAMEENA

Leisure with Partner

8,0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Staff very good/accommodating. Restaurant upstairs was very nice. We booked a deluxe sea view room which was ok, but minimal seaview. Poor parking accommodations offsite- be prepared. No real unloading zone for luggage.

Jenny

Leisure with Partner

8,0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

It was lovely to wake to a sea view after our late flight. Unfortunately there were some youths who wanted to make a fair bit of noise, some on motorbikes, which woke me several times. Breakfast had lots of choice and was tasty. Unfortunately no lunch. Surroundings are in many places old and photogenic, the Venetian wall something special

Jeannine

Friends and Family Family

10,0

/10

Reviewed 51 week(s) ago

Hotels.com verified review

Comfortable suites, nice restaurant and breakfast buffet. Helpful staff.

Selvin

10,0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

Good facilities, breakfast was great and highly recommended

Gregory

Leisure Family

6,0

/10

Reviewed 84 week(s) ago

Expedia Group verified review

Horrible parking arrangement.

Xiaoxu

Business and Leisure

2,0

/10

Reviewed 89 week(s) ago

Expedia Group verified review

Overall the service is not good

Darren

2,0

/10

Reviewed 89 week(s) ago

Hotels.com verified review

AC was broken, had an infant sleeping in the heat of the night. Did not go well. Staff was good and helped as much as they could.

Robert

with Partner

10,0

/10

Reviewed 91 week(s) ago

Hotels.com verified review

Dimitra

Leisure with Children

10,0

/10

Reviewed 94 week(s) ago

Expedia Group verified review

Everything was perfect. Great rooms for a family. Excellent 5th floor breakfast/dining room. Great food and view. Just FYI. Parking is off site and a 5 min walk away.

Jose

Leisure with Children

4,0

/10

Reviewed 95 week(s) ago

Expedia Group verified review

No pool, room very small.

Maribel

Leisure

10,0

/10

Reviewed 106 week(s) ago

Expedia Group verified review

Satish W

with Partner

10,0

/10

Reviewed 135 week(s) ago

Hotels.com verified review

Excellent place to stay, very well located and a good value for money. Very friendly staff. Keep it up.

William

Leisure Family

10,0

/10

Reviewed 142 week(s) ago

Expedia Group verified review

A fine hotel for the price. Close to everything.

Judy

Business

4,0

/10

Reviewed 166 week(s) ago

Hotels.com verified review

I enjoyed the breakfast. After that it was downhill. There was an extremely noisy party going on of 50 teenagers plus another of 25 young adults. Slamming doors, loud laughter in the halls. Knocks on my door, pounding on the walls… They were on all floors. Bed is not good Shower floods. But mostly… I asked three different people if I could keep excess luggage in their storage until my return on Friday from Rhodes and I was told that both Linda and I could do it with no problem. Yet, after packing for the four days in Rhodes carefully in other cases, I was told by the clerk at the desk that 5am morning of departure,I could not. Why was t I told before? Earlier? It was terribly upsetting having to completely repack moments befor getting into my cab.

Assaf

with Partner

8,0

/10

Reviewed 170 week(s) ago

Hotels.com verified review

It was ok for one night stay. The place feels shabbier in reality than on the pictures. The lobby had a strange odor and the bed was rather a small double bed (1.40m) and the room smaller than expected. Nevertheless, it was ok for one night stay, good location, 24 hours reception, good breakfast (much better than what we've expected), and quite clean. We paid a very good price so it was a very good value for money for this stay.

Yani

Leisure Family

10,0

/10

Reviewed 176 week(s) ago

Expedia Group verified review

Very convenient as it is located on the heart of the town. Staff were friendly & helpful. Price is very reasonable & the food are excellent.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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