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Porta Hotel del Lago
Hotels
8,4
/10
Very Good
924 reviews
What Guests Say About Their Stay
Kean
10,0
/ 10
The hotel has a fantastic view to the lake and volcano, but probably the furthest from the bus station. We book a room for 3 but come with an additional friend. They charged us additional 31 usd but gave us the same room.
Alexandria
10,0
/ 10
The hotel has the nicest views in the morning, and everything was walking distance
vilma
10,0
/ 10
Is by the lake and city boats are half block walk.This Hotel has everthing a guess espect as 4 stars,Amazing view at the lake. personel,very polite and profesional even the gardener take care my family guide them at the wirpool and pool,delicious dinners, good quility breakfast was great. Very clean and safe area .Thank you very much we had a amazing vacation at Atitlan .
In the Area
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2a Avenida 06-17 Zona 2, Lago de Atitlan, Departamento de Sololá, Guatemala
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Porta Hotel del Lago
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Per room per night (excl. taxes & fees)
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What's around Porta Hotel del Lago
2a Avenida 06-17 Zona 2, Lago de Atitlan, Departamento de Sololá, Guatemala
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Discover More About Porta Hotel del Lago
Location
Staying at Porta Hotel del Lago is a good choice when you are visiting Lake Atitlán.
About Porta Hotel del Lago
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Porta Hotel del Lago exclusively for you.
With all facilities offered, Porta Hotel del Lago is the right place to stay.
All facilities in Porta Hotel del Lago
Others
Things to Do
- Beach umbrella
- Hot tub
- Outdoor pool
- Garden
- Spa
- Sauna
- Pool sun loungers
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Meeting rooms
- Conference rooms
Hotel Services
- Tours
- Multilingual staff
- Luggage storage
- 24-hour Receptionist
- Concierge
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
General
- Banquet
- Parking
- Terrace
Kids and Pets
- Babysitting with surcharge
- Supervised childcare
Family-friendly Facilities
- Kids club
- Children pool
Transportation
- Airport transfer
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Porta Hotel del Lago
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for cooked-to-order breakfast: approximately USD 12 to 20 for adults, and USD 10 to 15 for children
- Airport shuttle fee: USD 200 per person (one-way)
- Pet fee: USD 25 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 7 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
The property will be renovating from May 1 2025 to October 15 2025 (completion date subject to change). The following areas are affected:
- Select guestrooms
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Porta Hotel del Lago | 100 |
Number of floors in Porta Hotel del Lago | 5 |
Another facilities in Porta Hotel del Lago | Beach umbrella, Hot tub, Outdoor pool, Garden, Spa |
Frequently asked question in Porta Hotel del Lago
What are available facilities at Porta Hotel del Lago?
There are top facilites at Porta Hotel del Lago such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Porta Hotel del Lago?
The standard check-in time at Porta Hotel del Lago is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Porta Hotel del Lago provide breakfast?
Yes, Porta Hotel del Lago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Porta Hotel del Lago?
Porta Hotel del Lago is a 3.5-star hotel.
How many floors does Porta Hotel del Lago have?
Porta Hotel del Lago has 5 floors.
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More Reviews from Other Guests in Porta Hotel del Lago
Other sources (924)
8,4
Very Good
From 924 reviews
Cleanliness
9,0
Room Comfort
8,2
Location
9,0
Service and Facilites
8,8
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Traveler Reviews Porta Hotel del Lago
Number of reviews per page
20
40
Top reviews
Kean
Leisure with Children
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel has a fantastic view to the lake and volcano, but probably the furthest from the bus station. We book a room for 3 but come with an additional friend. They charged us additional 31 usd but gave us the same room.
Alexandria
Leisure Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel has the nicest views in the morning, and everything was walking distance
vilma
Leisure with Children
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Is by the lake and city boats are half block walk.This Hotel has everthing a guess espect as 4 stars,Amazing view at the lake. personel,very polite and profesional even the gardener take care my family guide them at the wirpool and pool,delicious dinners, good quility breakfast was great. Very clean and safe area .Thank you very much we had a amazing vacation at Atitlan .
Read More
Josué
Leisure with Partner
4,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Super incómodas las camas y las almohadas ni hablar, más duras que un block.
Andrew
Leisure Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Amazing views, great food, wonderful staff
Manuel
Leisure Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very clean facility, great location, friendly staff.
Bonnie Po-Yu
Leisure
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
nice view but the power of the shower water is too weak and I couldn't able to take a proper shower.
Kiara
Leisure with Friends
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
El hotel está muy bonito. La habitación amplia y la vista al lago espectacular. La localización está perfecta ya que queda justo al lado de donde se toman los botes. Recomendado!
Kenneth
Leisure
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great hotel!
Edwin
Leisure Family
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The view of the lake and mountains was amazing. The staff was very attentive and the food was exceptional. We thoroughly enjoyed our stay and would highly recommend Porta Hotel del Lago.
Alexander
Leisure Family
8,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Buena
Christopher
Leisure with Friends
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Beautiful hotel in a great location! The staff are very friendly and helpful!
Borel
Leisure
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Hotel was very clean, staff was friendly and helpful. The view from the room was perfect. The hotel restaurant was great for breakfast and dinner and the restaurant options and prices were great. Would certainly recommend staying here.
Ernst
6,0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Below expectation. Service staff not well trained. Shower horrible, low pressure, dprinkler too high up, no habdpiece for showering
Edgar
Leisure with Partner
6,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
At the time of our stay they were renovating a section of the hotel which caused a lot of noise throughout the day until late evenings , because of all the noise we really couldn’t just lay and relax in our until it was night time when they would finish up .
Ana Veronica
Leisure with Partner
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Convenient. Clean. The staff was very helpful and friendly.
Carlos
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
.
adrian
Leisure with Children
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
More than I was expected
Mariette
Leisure with Partner
6,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The views are amazing!!!! You can see the lake from your balcony and enjoy it!!!
Joana
Leisure with Friends
6,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Pros: The staff were extremely friendly, which still made the stay pleasant. The location is also great to walk around and explore the shops & grab meals (along with having the convenience of meals at the hotel). Cons: The jacuzzi wasn’t hot & the room was extremely hot & humid. We had to sleep with the deck door open and still we were hot. Also, there was no fridge in the room. Unfortunately, for the price this hotel wasn’t worth it.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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