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Taj Santacruz
Hotels
9,0
/10
Exceptional
542 reviews
What Guests Say About Their Stay
Shubha
10,0
/ 10
Excellent experience at Taj. Near the airport and very convenient. Staff was excellent
Rajesh Kumar
10,0
/ 10
Its been a pleasant stay and staff has been so friendly in accommodating the requests.
Ajeshkumar
10,0
/ 10
Rooms are Specious and very clean,Shower is very clean and comfortable.I always try to stay at Taj Property when I am in India.
In the Area
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Chhatrapati Shivaji Intl. Airport, Domestic Terminal, Santacruz East, Mumbai, Mumbai Suburban, State of Mahārāshtra, India, 400099
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in Taj Santacruz
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What's around Taj Santacruz
Chhatrapati Shivaji Intl. Airport, Domestic Terminal, Santacruz East, Mumbai, Mumbai Suburban, State of Mahārāshtra, India, 400099
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Discover More About Taj Santacruz
Location
Staying at Taj Santacruz is a good choice when you are visiting Mumbai Suburban.
About Taj Santacruz
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Taj Santacruz exclusively for you.
Get precious and unforgettable moment during your stay at Taj Santacruz.
All facilities in Taj Santacruz
Others
Hotel Services
- Laundry service
- Welcoming drinks
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Beach umbrella
- Outdoor pool
- Spa
- Health club
- Garden
- Sauna
- Steam room
Business Facilities
- Conference room
- Conference center
- Meeting rooms
- Business center
- Conference rooms
- Computer station
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
General
- Smoking area
- Banquet
- Ballroom
- Parking
Food and Drinks
- Bar
- Poolside bar
- Breakfast
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- Hair salon
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Taj Santacruz
Important Note
- Fee for buffet breakfast: approximately INR 1500 for adults and INR 750 for children
- Airport shuttle fee: INR 1500 per vehicle (one-way, maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: INR 4250 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Meals are not included in the breakfast and half board rates for children age 11 and younger.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Taj Santacruz | 279 |
Number of floors in Taj Santacruz | 6 |
Another facilities in Taj Santacruz | Laundry service, Welcoming drinks, Tours, Multilingual staff, Newspaper in lobby |
Frequently asked question in Taj Santacruz
What are available facilities at Taj Santacruz?
There are top facilites at Taj Santacruz such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Taj Santacruz?
The standard check-in time at Taj Santacruz is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Taj Santacruz provide breakfast?
Yes, Taj Santacruz provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Taj Santacruz?
Taj Santacruz is a 5.0-star hotel.
How many floors does Taj Santacruz have?
Taj Santacruz has 6 floors.
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More Reviews from Other Guests in Taj Santacruz
Overall Ratings & Reviews Taj Santacruz
Other sources (542)
9,0
Exceptional
From 542 reviews
Cleanliness
9,4
Room Comfort
9,6
Location
10,0
Service and Facilites
9,0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Taj Santacruz
Number of reviews per page
20
40
Top reviews
Shubha
Leisure
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent experience at Taj. Near the airport and very convenient. Staff was excellent
Ashwin G
Leisure Family
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Overall, the Taj Santacruz is an excellent hotel to stay in the Vile Parle, Mumbai area. Its proximity to the T1 airport terminal makes this hotel the # 1 choice for me and perhaps others. The one issue we did face is with microwave oven hygiene as we were travelling with a toddler and we had requested for a microwave oven in our room. However, once this issue was reported, the management staff at the Taj went above and beyond to help us, correct the issue and make our stay as comfortable as it could be. Great place for families and if travelling with young kids, amazing food and the runway view rooms are a stress buster!
Read More
Mufaddal
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Awesome time, my kids loved it!
Anindya
Business
4,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Major problems with reservation extension in this hotel. I wanted to extend the room by one night (from July 4 to July 5). Should have been easy! No! I spoke with reception and the person confirmed my room was extended till July 5. Next morning (july 3)I went down to lobby and forgot my room key. Went to reception, they said they could not find my room extension for July 5. Then confirmed they found it and gave me my key. This morning (July 4) I got a call from reception enquiring about my checkout time! I told them my room was extended till tomorrow, July 5. They, again, could not find the extension on my reservation and said they will call back. No call! I went down to reception this afternoon after discovering my room key wasn't working. Reception told me my reservation was terminated as I was to check out today, July 4! No reservation extension was made in the system! Then she dug in further and found that my reservation as actually made from July 5-6! So she made a new booking in the system for me! 4th time the charm, I hope! Incredible ineptitude on display by the reservation team! Will not stay here again!
Read More
ANUP
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Loved the stay
Gaurang
Leisure Family
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Fantastic and we loved everything ❤️
Neeraj
Leisure Family
2,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Following a botch by our airline in getting us to Mumbai on time, the hotel was uncompromising on accommodating changes to our itinerary. Previously, it took several reminders to contact the hotel (including a call when I was placed on hold for 25 minutes and abandoned) to line up concierge needs.
Kailash
Business Family
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Good property to stay
Rajesh Kumar
Leisure Family
10,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Its been a pleasant stay and staff has been so friendly in accommodating the requests.
Lalit
Business
10,0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Comfortable location and room details perfect with service
Jigar
2,0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Pathetic staff and service. Very rude staff behaviour. Worst Taj in India
Ajeshkumar
Leisure Family
10,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Rooms are Specious and very clean,Shower is very clean and comfortable.I always try to stay at Taj Property when I am in India.
M
Business
10,0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Great facilities but service levels at reception area very poor by Taj standards
Deepali
Leisure Family
10,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Beautiful hotel, clean rooms and the staff was very helpful
Vineet R
Business
10,0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
well located, right on the Highway and walkable from Airport
amul
Leisure Family
10,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The entrance to this hotel was always an issue and still is an issue.
Michael
10,0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Great hotel
Navdeep
10,0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great location. Second time here. Staff is great and food is great. Kids loved the pool.
Prateep
Business and Leisure
10,0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Courteous staff
Rishi
Business and Leisure Family
10,0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Nice property
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Taj Santacruz
Other sources (542)
9,0
Exceptional
From 542 reviews
Cleanliness
9,4
Room Comfort
9,6
Location
10,0
Service and Facilites
9,0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Taj Santacruz
Number of reviews per page
20
40
Top reviews
Shubha
Leisure
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent experience at Taj. Near the airport and very convenient. Staff was excellent
Ashwin G
Leisure Family
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Overall, the Taj Santacruz is an excellent hotel to stay in the Vile Parle, Mumbai area. Its proximity to the T1 airport terminal makes this hotel the # 1 choice for me and perhaps others. The one issue we did face is with microwave oven hygiene as we were travelling with a toddler and we had requested for a microwave oven in our room. However, once this issue was reported, the management staff at the Taj went above and beyond to help us, correct the issue and make our stay as comfortable as it could be. Great place for families and if travelling with young kids, amazing food and the runway view rooms are a stress buster!
Read More
Mufaddal
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Awesome time, my kids loved it!
Anindya
Business
4,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Major problems with reservation extension in this hotel. I wanted to extend the room by one night (from July 4 to July 5). Should have been easy! No! I spoke with reception and the person confirmed my room was extended till July 5. Next morning (july 3)I went down to lobby and forgot my room key. Went to reception, they said they could not find my room extension for July 5. Then confirmed they found it and gave me my key. This morning (July 4) I got a call from reception enquiring about my checkout time! I told them my room was extended till tomorrow, July 5. They, again, could not find the extension on my reservation and said they will call back. No call! I went down to reception this afternoon after discovering my room key wasn't working. Reception told me my reservation was terminated as I was to check out today, July 4! No reservation extension was made in the system! Then she dug in further and found that my reservation as actually made from July 5-6! So she made a new booking in the system for me! 4th time the charm, I hope! Incredible ineptitude on display by the reservation team! Will not stay here again!
Read More
ANUP
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Loved the stay
Gaurang
Leisure Family
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Fantastic and we loved everything ❤️
Neeraj
Leisure Family
2,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Following a botch by our airline in getting us to Mumbai on time, the hotel was uncompromising on accommodating changes to our itinerary. Previously, it took several reminders to contact the hotel (including a call when I was placed on hold for 25 minutes and abandoned) to line up concierge needs.
Kailash
Business Family
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Good property to stay
Rajesh Kumar
Leisure Family
10,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Its been a pleasant stay and staff has been so friendly in accommodating the requests.
Lalit
Business
10,0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Comfortable location and room details perfect with service
Jigar
2,0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Pathetic staff and service. Very rude staff behaviour. Worst Taj in India
Ajeshkumar
Leisure Family
10,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Rooms are Specious and very clean,Shower is very clean and comfortable.I always try to stay at Taj Property when I am in India.
M
Business
10,0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Great facilities but service levels at reception area very poor by Taj standards
Deepali
Leisure Family
10,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Beautiful hotel, clean rooms and the staff was very helpful
Vineet R
Business
10,0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
well located, right on the Highway and walkable from Airport
amul
Leisure Family
10,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The entrance to this hotel was always an issue and still is an issue.
Michael
10,0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Great hotel
Navdeep
10,0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great location. Second time here. Staff is great and food is great. Kids loved the pool.
Prateep
Business and Leisure
10,0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Courteous staff
Rishi
Business and Leisure Family
10,0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Nice property
Number of reviews per page
20
40