Amaris Hotel Darmo - Surabaya

Hotels
Preferred Partner Plus
8,6
/10
Very Good
3.790 reviews

What Guests Say About Their Stay

Staff Friendliness (81)
Distance To City Center (70)
Taste (64)
Bedroom (63)
Ricky P. Y.
9,7
/ 10
Very good room and fast services
Asha A. K.
10,0
/ 10
Great room, good food, great service.
Christopher R. F.
9,7
/ 10
New, clean, nice neighborhood. Friendly, helpful staff. Good enough breakfast. I'll stay here again.
In the Area
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Jl. Taman Bintoro No 3-5, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60265

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Amaris Hotel Darmo - Surabaya is a good choice when you are visiting Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Amaris Hotel Darmo - Surabaya

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Jl. Taman Bintoro No 3-5, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60265
Lobby Amaris Hotel Darmo - Surabaya
Lobby 2 Amaris Hotel Darmo - Surabaya

Discover More About Amaris Hotel Darmo - Surabaya

Location


Staying at Amaris Hotel Darmo - Surabaya is a good choice when you are visiting Tegalsari.

About Amaris Hotel Darmo - Surabaya

From business event to corporate gathering, Amaris Hotel Darmo - Surabaya provides complete services and facilities that you and your colleagues need.

Amaris Hotel Darmo - Surabaya is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Amaris Hotel Darmo - Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Amaris Hotel Darmo - Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Amaris Hotel Darmo - Surabaya will surely satisfy you with its great hospitality and affordable price.

All facilities in Amaris Hotel Darmo - Surabaya

Functional Hall Amaris Hotel Darmo - Surabaya
Functional Hall
Lobby Amaris Hotel Darmo - Surabaya
Lobby
Exterior Amaris Hotel Darmo - Surabaya
Exterior
Bedroom Amaris Hotel Darmo - Surabaya
Bedroom
In-room Bathroom Amaris Hotel Darmo - Surabaya
In-room Bathroom

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • WiFi in public area

In-room Facilities

  • Desk
  • In-room safe
  • Shower
  • TV

Connectivity

  • Internet point
  • Free WiFi

General

  • AC
  • Non-smoking room

Nearby Facilities

  • Gift shop
  • Shops

Food and Drinks

  • Breakfast

Transportation

  • Valet parking

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer (surcharge)

Hotel Services

  • 24-hour Receptionist

Business Facilities

  • Meeting facilities

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Amaris Hotel Darmo - Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Additional Policy

Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Amaris Hotel Darmo - Surabaya
120
Number of floors in Amaris Hotel Darmo - Surabaya
7
Another facilities in Amaris Hotel Darmo - Surabaya
Breakfast restaurant, WiFi in public area, Desk, In-room safe, Shower

Frequently asked question in Amaris Hotel Darmo - Surabaya

What are available facilities at Amaris Hotel Darmo - Surabaya?
There are top facilites at Amaris Hotel Darmo - Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Amaris Hotel Darmo - Surabaya?
The standard check-in time at Amaris Hotel Darmo - Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Amaris Hotel Darmo - Surabaya provide breakfast?
Yes, Amaris Hotel Darmo - Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Amaris Hotel Darmo - Surabaya

8,6
Very Good
From 3.788 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,3

Location

8,8

Service and Facilites

8,6

People often mention about Amaris Hotel Darmo - Surabaya
All
Staff Friendliness (56)
Distance to City Center (49)
Bedroom (49)
Accessibility (47)
Taste (44)
Bathroom (43)
Hotel Area (43)
Ambiance (42)
Variety (40)
Surroundings (37)
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Traveler Reviews Amaris Hotel Darmo - Surabaya

Number of reviews per page
20
40
Customer reviews
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 day(s) ago
Overall, it's worth the price. The service is excellent. It's family-friendly, especially for seniors, as the elevator is directly in front of the reception. The restaurant on the first floor also makes it easy to go out immediately after breakfast.
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L***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the breakfast menu is delicious. Strategic location.
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Accommodation's Reply
06 Jul 2025
Dear Mr./Mrs. L*a*, Warm greetings from Amaris Hotel Darmo Surabaya. Thank you for the review and rating that Mr./Mrs. L*a* has given. We are pleased to know that you are satisfied with the friendliness of our staff, the delicious breakfast menu, and the strategic location of the hotel. We hope to welcome you back again on your next visit and provide an equally memorable stay experience. Best regards, Management
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Heri S.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
nice place, clean, friendly staff. but unfortunately there is only 1 toothbrush even though we are in 1 room with 2 people
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Accommodation's Reply
06 Jul 2025
Dear Mr. Heri S., Warm greetings from Amaris Hotel Darmo Surabaya. Thank you for the positive review that Mr. Heri S. has given. We are very pleased to know that you feel comfortable with the cleanliness of the hotel, the friendliness of the staff, and the overall atmosphere of your stay at our place. Regarding the toothbrush kit, we apologize for the inconvenience caused. As per our standard setup, 1 toothbrush is provided per room. However, if additional is needed, we will be happy to complete it upon request. Our team is ready to assist whenever needed. We look forward to welcoming Mr. Heri S. back on your next visit for an equally memorable stay experience. Best regards, Management
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K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Overall it's great, the staff is also friendly, but the parking lot is not spacious enough so the car has to be turned on a little bit to move hehe But the AC also works well and is also cold Hot water also works well The sink also has hot water Overall it's great Still in the city center and close to food, close to the zoo too The breakfast food is also delicious, there's even penyetan in the morning hahaha
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Accommodation's Reply
27 Jun 2025
Dear Mr./Mrs. ke*a, Warm greetings from Amaris Hotel Darmo Surabaya. Thank you for your positive review and high marks. We are very pleased to know that our staff service, room comfort, hot water facilities, and breakfast menu can provide a memorable and enjoyable stay experience. We also noted the feedback regarding the limited parking area, and we have conveyed this to the relevant team for future attention. We hope to welcome Mr./Mrs. ke*a back on your next visit for an equally memorable stay experience at Amaris Hotel Darmo Surabaya. Best regards, Management
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N***h
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The hotel is located in the city center, easy to access anywhere.
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Accommodation's Reply
27 Jun 2025
Dear Mr./Mrs. N*h, Warm greetings from Amaris Hotel Darmo Surabaya. Thank you for your positive review and perfect rating. We are pleased to know that our hotel's strategic location in the city center can provide easy access during your stay in Surabaya. On behalf of the entire team, we would like to thank you for your trust. We hope to welcome you back again on your next visit for an equally memorable stay at Amaris Hotel Darmo Surabaya. Best regards, Management
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U***a
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Comfortable hotel, and quite clean. but the lights need to be fixed because some of them went out. the price is also quite friendly
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Accommodation's Reply
27 Jun 2025
Dear Mr./Mrs. U*a, Warm greetings from Amaris Hotel Darmo Surabaya. Thank you for taking the time to provide a review of your stay with us. We are pleased to know that the comfort of our rooms and the cleanliness of our hotel have given you a positive impression during your stay, as well as the friendly price. We apologize for the inconvenience related to the room lights going out. We have forwarded this feedback to the relevant team to be followed up immediately so that similar things do not happen again in the future. We hope to welcome you back to Amaris Hotel Darmo Surabaya on your next visit for an equally memorable stay experience. Sincerely, Management
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L***n
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Improve service, may you always be successful.
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Accommodation's Reply
13 Jun 2025
Dear Mr./Mrs. L*n, Warm greetings from Amaris Hotel Darmo Surabaya. Thank you for the perfect score and support that you have given us. We greatly appreciate your suggestions to continue improving our services, as this is a motivation for the entire team to always strive to provide a better stay experience. On behalf of the entire team, we would like to thank you for the recommendations that you have given to readers and prospective guests. We hope to welcome you back on your next visit for an equally memorable stay experience. Sincerely, Management
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Feiyanto
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Best accommodation for the best price in town.
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Accommodation's Reply
12 Jun 2025
Dear Mr. Feiyanto, Warm greetings from Amaris Hotel Darmo Surabaya. Thank you for your kind words and for recommending us as the best accommodation at the best price in town. We’re delighted to know that our value proposition and service met your expectations. On behalf of our entire team, we appreciate your recommendation to future guests. We look forward to welcoming you back on your next visit for another memorable stay. Best regards, Management
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Very comfortable and family friendly
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Accommodation's Reply
30 May 2025
Dear Mr./Mrs. F*a, Warm greetings from Amaris Hotel Darmo Surabaya. We would like to thank you for your positive review and perfect score. We are pleased to know that you felt comfortable during your stay and that our hotel provides a family-friendly atmosphere. On behalf of the entire team, we would like to thank you for the recommendations you have given to our readers and prospective guests. We look forward to welcoming you back on your next visit for an equally memorable stay experience. Best regards, Management
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Raihan A.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
I stayed at Hotel Santika for 5 nights for a business trip, and I was very satisfied with the service provided. The room was clean, comfortable, and quite spacious. The hotel staff were very friendly and helpful whenever I needed something. The breakfast provided was quite varied and tasty, especially the local menu. The location is also strategic, close to the city center and places to eat. The only downside was that the AC in my room was a bit noisy at night, but it wasn't too disturbing overall. I will definitely come back again if I have the chance.
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Accommodation's Reply
22 Apr 2025
Dear Mr. Raihan A., Warm greetings from Hotel Amaris Darmo Surabaya. Thank you for your time and trust in staying at Amaris Hotel Darmo, and for giving a very positive review. We are very pleased to know that Mr. Raihan is satisfied with our service, the comfort of the room, and the variety of breakfast menus, especially the local menu that we provide. Your review is a great motivation for our entire team to continue to provide the best service, especially for business travelers like you. Regarding the sound problem from the AC at night, we apologize for the inconvenience caused. The feedback that has been submitted will certainly be our priority to continue to improve the quality of our services and products, and of course we will forward the positive input that has been given to the relevant Department. We are looking forward to welcoming Mr. Raihan back again another time. May your trip always be enjoyable and full of success. Best regards, Management
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R***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
I stayed at Hotel Santika for 3 nights for a business trip, and I was very satisfied with the service provided. The room was clean, comfortable, and quite spacious. The hotel staff were very friendly and helpful whenever I needed something. The breakfast provided was quite varied and tasty, especially the local menu. The location is also strategic, close to the city center and places to eat. The only downside was that the AC in my room was a bit noisy at night, but it wasn't too disturbing overall. I will definitely come back again if I have the chance.
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Accommodation's Reply
23 Apr 2025
Dear Mr./Mrs. R*n, Warm greetings from Hotel Amaris Darmo Surabaya, Thank you for your time and trust in staying at Amaris Hotel Darmo, and for giving a very positive review. We are very pleased to know that Mr./Mrs. R*n is satisfied with our service, the comfort of the room, and the variety of breakfast menus, especially the local menu that we provide. Your review is a great motivation for our entire team to continue to provide the best service, especially for business travelers like you. Regarding the sound problem from the AC at night, we apologize for the inconvenience caused. The feedback that has been submitted will of course be our priority to continue to improve the quality of our services and products, and of course we will forward the positive input that has been given to the relevant Department. We are looking forward to welcoming Mr./Mrs. R*n back again at another time. May your trip always be enjoyable and full of success. Best regards, Management
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indra s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
Very good. Comfortable to stay. Recommended.
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Accommodation's Reply
22 Apr 2025
Dear Mr. Indra S., Warmest Greetings from Amaris Hotel Darmo Surabaya. Thank you for taking the time to share your experience of staying with us. We are very happy to know that you felt comfortable and recommended our hotel. Positive reviews like this are the motivation for the entire team to continue providing the best service. We hope to welcome Mr. Indra back to Hotel Amaris Darmo Surabaya in the future. We are ready to assist you if you need further information about Amaris Hotel Darmo. Best regards, Management
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R***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
clean friendly hotel feels like home
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Accommodation's Reply
22 Apr 2025
Dear Mr./Mrs. R*n, Warm greetings from Amaris Hotel Darmo Surabaya. Thank you for your time and trust in staying at Amaris Hotel Darmo, as well as the positive reviews that you have given. We are very happy to hear that the cleanliness, friendliness of the staff, and the atmosphere of our hotel made you feel at home. This is our commitment to providing a comfortable and memorable stay experience for every guest. Thank you for the recommendations given, we are looking forward to your next visit to Amaris Darmo Surabaya. Best regards, Management
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Candra K. S. H.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
The restaurant is clean, the lobby area is clean, the service is friendly.
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Accommodation's Reply
22 Apr 2025
Dear Mr. Candra to. S. H. Warm greetings from Hotel Amaris Darmo Surabaya. Thank you for your time and trust in staying at Amaris Hotel Darmo, and for giving a very positive review. We are very pleased to know that Mr. Candra is satisfied with the cleanliness of the restaurant and lobby area, as well as the friendly service of our staff. Your review is a great motivation for our entire team to continue to provide the best service, Thank you for the recommendation that has been given, we are looking forward to Mr. Candra's return visit to Amaris Hotel Darmo Surabaya. Best regards, Management
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Oki P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 15 week(s) ago
the cleanliness of the room when we first checked in was not satisfactory.. the floor was dirty and there was no bathroom mat.. after being contacted via WA, 10 minutes later the mat was delivered.. on the second day of our stay, we left a note to mop the room when it was cleaned.. and when we returned to the hotel, the room was already clean and satisfying 👍 breakfast was okay, for a budget hotel the choices are quite varied.. for children over 10 years old, a 50% charge is charged, which is 30,000.. there is no hairdryer in the room, there is also no water heater and tea and coffee.. there are only 2 bottles of mineral water and 2 glasses and a dispenser is provided outside the room.. the room is quite spacious.. there is still space for prayer.. parking is quite limited, if the yard is full, you will be directed to park in front of the hotel.. overall, it was not disappointing to stay here...the staff is also responsive to customer complaints.
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Accommodation's Reply
23 Apr 2025
Dear Mr. Oki P., Warm Greetings from Amaris Hotel Darmo Surabaya, Thank you for taking the time to provide a review of your experience during your stay at our hotel. We greatly appreciate your constructive feedback for us. We apologize for the inconvenience that Mr. Oki experienced regarding the cleanliness of the room and the lack of facilities, such as the absence of a room mat at the beginning of check-in and several other facilities. We will immediately conduct an evaluation and improvements so that similar incidents do not happen again. Regarding complaints about parking, we will try to provide a solution so that the parking area can be more adequate in the future. We are also pleased to hear that Mr. Oki was satisfied with the breakfast choices and other hotel facilities. Your feedback means a lot to us to continue to improve the quality of our services. We look forward to welcoming Mr. Oki back to Amaris Hotel Darmo and providing a better stay experience on your next visit. Best regards, Management
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r***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
Friendly staff, easy check-in, good food, clean room. Thank you 🫰
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Accommodation's Reply
23 Apr 2025
Dear Mr./Mrs. R*a. Warmest Greetings from Amaris Hotel Darmo Surabaya, Thank you for taking the time to give a very positive review. We are very pleased to know that you are satisfied with the friendliness of our staff, the ease of check-in, the quality of the food, and the cleanliness of the room. Your review is a motivation for the entire team to continue to provide the best service. Once again, thank you for the recommendation, we are looking forward to your next visit to Amaris Hotel Darmo Surabaya. Best Regards, Management
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E***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 15 week(s) ago
Very Satisfied with the Service and Breakfast
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Accommodation's Reply
23 Apr 2025
Dear Mr./Mrs. E*i. Warm greetings from Amaris Hotel Darmo Surabaya, We would like to thank you for the positive review that you have given us. We are very pleased to know that our service and the breakfast we serve have given you a pleasant impression during your stay. Hopefully we can welcome you back on your next visit and continue to provide a satisfying stay experience. Best regards, Management
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 16 week(s) ago
Amaris is clean compared to Amaris in other cities. Keep it up. Thank you.
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Accommodation's Reply
23 Apr 2025
Dear Mr./Mrs. F*a. Warm greetings from Amaris Hotel Darmo Surabaya, Thank you for your appreciation regarding the cleanliness of our hotel. Your review is a reminder for us of the importance of consistency in maintaining service quality, especially in terms of cleanliness which is our top priority. We greatly appreciate your trust in choosing us as a place to stay. On behalf of the entire team, we would like to thank you for the recommendations that have been given to readers and prospective guests. We hope to welcome you and your family back in the near future for an equally memorable stay experience at Amaris Hotel Darmo Surabaya. Sincerely, Management
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Mardonius B. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 17 week(s) ago
The hotel is strategically located in the city center. Fast check-in/check-out process. Friendly staff, full of smiles & sat set. Room cleanliness is quite good. Breakfast menu changes every day.
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Accommodation's Reply
25 Mar 2025
Dear Mr. Mardonius b t. Warm greetings from Hotel Amaris Darmo Surabaya. Thank you for taking the time to provide a review of your visit. Glad to know that you enjoyed your stay at Hotel Amaris Darmo by providing a satisfactory review, The feedback that has been submitted is valuable input for us, and we will make it a priority to continue to improve the quality of service and ensure that the room that has been booked is available. Dear Mr. Mardonius b t., we always look forward to your return to Amaris Hotel Darmo and staying with us again in the future. And can contact us again, if you need further information about Amaris Hotel Darmo Surabaya. Best regards,. Management.
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Y***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
The hotel staff is friendly and the hotel environment is close to the city center.
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Accommodation's Reply
25 Mar 2025
Dear Mr./Mrs. Y*a. Warm greetings from Hotel Amaris Darmo Surabaya. Thank you for staying at Hotel Amaris Darmo and giving your review. We are very happy that you got comfort and good impression during your stay. We hope that Hotel Amaris Darmo will remain the main choice when Mr./Mrs. Y*a comes to Surabaya and we will ensure better service. Best Regards. Management.
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Exterior 4 Amaris Hotel Darmo - Surabaya

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.