Amaris Hotel Embong Malang

the hotel staff is very friendly and helpful in the check in process... the room is comfortable and clean and the service is good. the breakfast is delicious with lots of variety

If I may give some input on the menu, don't just serve pecel

For my room at 525, the AC might need to be serviced, because last night even though I set the temperature to 18 degrees, it was still hot and not cold. So I slept with sweaty and wet clothes.

the hotel staff is friendly and helpful...just the breakfast is a bit not so tasty...other than that it's good

Very friendly staff..very strategic location..room smells a bit musty

Overall okay, really like being in the middle of the city.

The staff was very helpful, thanks to all of them for making my rest sufficient.

Good option with a good budget and good location.

Every time I go to SBY I always stay here.. I come here twice a year.. comfortable and friendly

I definitely want to stay at the Amaris Embong Malang Surabaya Hotel again.

comfortable, the AC is cold and the breakfast is varied and delicious

For varied food, you can choose the menu and there are fruits and juices.

All the hotels and facilities are good and in the central area of Surabaya and the chief engineer is Mr. Ihksan, my friend at PCC Ponorogo 😊Keep up the spirit, Ihksan, and be sincere, hehe

Alll staff membantu dg baik, clear information, good room and good access, good and recommended

Enjoyed staying here. Close to everywhere.

A comfortable and safe hotel close to Tunjungan Plaza, Tidar, Kedungdoro. If you want to buy vehicle parts for smokers, the room is non-smoking because there is a cigarette smoke detector on the balcony floor of the M floor. If parking, you can still park on Jalan Kedungdoro.

Strategic location in the city center and culinary. There are many variations of breakfast. The room is quite spacious but the size of the bed is a bit low. But overall ok.

Both are budget hotels owned by Santika group but Amaris Margorejo hotel is better & more worth it. At Amaris Embong Malang, I stayed for 2 nights.. I asked for a cleaning room & after leaving for hours it turned out that it had not been cleaned with the excuse that the cleaning service on the floor I was staying in was only 1 and was still going around, many people checked out that day so they had to wait for their turn. The quality of your answers and service is very unprofessional. The amenities are also very lacking. For a class like Amaris, a subsidiary of Santika Group, they only provide 1 piece of toothpaste & toothbrush without a shower cap. Whereas at Amaris Margorejo I remember very well that it was complete with sandals, shower cap, hand soap, 2 packs of dental kits all packed in yellow paper packaging with the letter 'a' logo. Then the last 2x during breakfast I was always made to wait when I wanted to take the chicken porridge menu. I had to complain to the F&B officer first before it was refilled, and it took a long time to fill it even though I noticed that chicken porridge was one of the best-selling menus there. It really does not reflect the hotel owned by Santika Group which is always excellent in terms of F&B. I think the location is the only reason it wins because it is located at the main intersection of the main road in the center of Surabaya city, otherwise it is nothing special.

Even though the hotel's location is a bit scary, thank God I could sleep soundly and it's close to Rawon Setan.

the staff is friendly and very helpful during the check in/out process. it is also safe to leave your belongings at the reception 🙏