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Amaris Hotel Embong Malang
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Amaris Hotel Embong Malang
Hotels
Preferred Partner Plus
8,4
/10
Very Good
4.992 reviews
What Guests Say About Their Stay
Distance To City Center (86)
Staff Friendliness (79)
Accessibility (65)
Bedroom (60)
Hendriyanto W.
8,8
/ 10
good place, clean and bright. and so far everything was good
I Nyoman G. G.
8,8
/ 10
Good room, great breakfast, nice staffs.
dewanti s.
8,5
/ 10
Nice hotel, good breakfast also easy to get there
Haryo A. A.
8,5
/ 10
The hotel is very nice, good breakfast.
candra h.
8,5
/ 10
Nice and comfortable to stay here.
In the Area
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Jl. Kedung Doro No.1-3, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Amaris Hotel Embong Malang
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What's around Amaris Hotel Embong Malang
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Jl. Kedung Doro No.1-3, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261
Discover More About Amaris Hotel Embong Malang
Location
Amaris Hotel Embong Malang is a hotel in a good neighborhood, which is located at Tegalsari.
About Amaris Hotel Embong Malang
For you, travelers who wish to travel comfortably on a budget, Amaris Hotel Embong Malang is the perfect place to stay that provides decent facilities as well as great services.
Amaris Hotel Embong Malang is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Amaris Hotel Embong Malang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Amaris Hotel Embong Malang is a hotel with great comfort and excellent service according to most hotel's guests.
Amaris Hotel Embong Malang is a wise choice for travelers visiting Tegalsari.
All facilities in Amaris Hotel Embong Malang
Functional Hall
Lobby
Exterior
Bedroom
Restaurant
Public Facilities
- Parking
- Coffee/tea in lobby
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Newspaper in lobby
- Newspaper
General
- AC
- Connecting rooms
- Non-smoking room
- Smoking area
- Smoke-free
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
Food and Drinks
- Restaurant with AC
- Breakfast
Nearby Facilities
- ATM/Banking
- Supermarket
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Amaris Hotel Embong Malang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Amaris Hotel Embong Malang | 105 |
Number of floors in Amaris Hotel Embong Malang | 7 |
Another facilities in Amaris Hotel Embong Malang | Coffee/tea in lobby, Room service, Safety deposit box, WiFi in public area, Front desk |
Frequently asked question in Amaris Hotel Embong Malang
What are available facilities at Amaris Hotel Embong Malang?
There are top facilites at Amaris Hotel Embong Malang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Amaris Hotel Embong Malang?
The standard check-in time at Amaris Hotel Embong Malang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Amaris Hotel Embong Malang provide breakfast?
Yes, Amaris Hotel Embong Malang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Amaris Hotel Embong Malang
Traveloka (4.992)
Other sources (13)
8,4
Very Good
From 4.992 reviews
Provided by travelers on
Cleanliness
8,3
Room Comfort
8,3
Meal
8,2
Location
8,7
Service and Facilites
8,4
People often mention about Amaris Hotel Embong Malang
All
Staff Friendliness (59)
Distance to City Center (52)
Bedroom (46)
Ambiance (45)
Hotel Area (44)
Bathroom (42)
Surroundings (40)
Accessibility (40)
Taste (40)
Variety (40)
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Traveler Reviews Amaris Hotel Embong Malang
Number of reviews per page
20
40
Customer reviews
Iwan T.
8,8
/10
Reviewed 2 day(s) ago
Very strategic location, affordable price.
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R***a
Leisure
10,0
/10
Reviewed 4 day(s) ago
Clean and comfortable rooms, delicious breakfast, and an affordable price. It's certainly not comparable to a 4- or 5-star hotel, but for its class and those just needing a place to sleep while traveling around Surabaya, it's worth it.
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re
rudyanto e.
Transit
6,6
/10
Reviewed 7 day(s) ago
Prior to booking, i contacted the hotel to inquire about an early check-in at 10:00 AM, as our stay was solely for transit purposes. The reservations confirmed that this would be possible.
However, upon arrival at 10:00 AM, i were informed that early check-in was not available due to no rooms being vacated yet, and that standard check-in time was 2:00 PM.
Given that our room rate included breakfast and we were checking out at 9:00 PM on the same day, we requested a take-away breakfast for that evening. i were able to check in at 2:00 PM, and found the room to be clean. However, we noted that some wall areas showed signs of peeling due to moisture, and the cold water tap in the bathroom was faulty (loose).
Unfortunately, the requested take-away breakfast was not provided at the time of our check-out.
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h***m
Staycation
9,4
/10
Reviewed 1 week(s) ago
The staff was very friendly, the check-in process was smooth...
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Wardani A. W.
Business
10,0
/10
Reviewed 2 week(s) ago
City center. Comfortable. Good Wi-Fi. Connecting rooms available
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yoseph s. k.
Business
10,0
/10
Reviewed 2 week(s) ago
for breakfast, there are many varied menu choices, and they are delicious, at night it is close to street food and there are many choices that we want.
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dirga h. p.
8,5
/10
Reviewed 3 week(s) ago
Strategic location. If I may suggest, add a water heater to make coffee or tea
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Accommodation's Reply
30 Jun 2025
Dear Mr. Dirga h p. Thank you for taking the time to give us a review. We are very happy to be able to provide our services to you during your stay in Surabaya. Regarding the water heater in the room, currently only the Hollywood type room is available, while the others we provide dispensers in each corridor. Your input is very useful and we will continue to follow up on it. We always look forward to your return visit to the Amaris Embong Malang Surabaya Hotel. Thank you. Best regards. Am ondro Winardi. Hotel Manager.
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MJ
M Jamaluddin
Business
8,5
/10
Reviewed 4 week(s) ago
Very friendly and helpful with check in, thank you.
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Accommodation's Reply
30 Jun 2025
Dear Mr. M Jamaluddin. Thank you for taking the time to give us a review. We are very happy to be able to provide our services to you while you were in Surabaya. We always improve our services and hospitality to all our customers. We always look forward to your return visit to Hotel Amaris Embong Malang Surabaya. Thank you. Best regards. Am ondro Winardi. Hotel Manager.
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S
Satmaka
Business
8,5
/10
Reviewed 4 week(s) ago
Several times staying in this hotel group. This time the room smells, damp, bathroom smells. Cold AC, hot water ok. The room is not soundproof, noisy traffic can be heard. The room is close to the room boy staff room to store equipment, noisy
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Accommodation's Reply
30 Jun 2025
Dear Mr. Satmaka. Thank you for taking the time to give us a review. We are very happy to be able to provide our services to you while in Surabaya. Regarding the room that was not fresh and humid, we apologize and we will immediately fix it so that it will be better in the future. As for the room where the outside noise was, we apologize that it was beyond our control because there was a convoy outside the hotel, but for the noise near your room, we will emphasize more to the staff to be quieter. All your input is very useful for us to provide the best in the future. We always look forward to Mr. Satmaka's return visit to the Amaris Embong Malang Surabaya Hotel. Thank you. Best regards. Am ondro Winardi. Hotel Manager.
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F***i
Leisure
8,8
/10
Reviewed 5 week(s) ago
Near TP, friendly staff, quite tasty breakfast with lots of choices (but the fried rice was soft), sorry but the ceiling of the room looked like it had black mold, the bathroom toilet was yellow, hopefully it will be better in the future.
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2 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Ms. Fenny. Thank you for taking the time to give us a review. We are very happy to be able to provide our services to you during your stay in Surabaya. We always prioritize hospitality to all guests. Regarding the ceiling that needs painting and the bathroom that needs more cleaning, we will immediately make repairs and handling. Your input is very useful and we will continue to follow up on it. We always look forward to Mrs. Fenni's return visit to the Amaris Embong Malang Surabaya Hotel. Thank you. Best regards. Am ondro Winardi. Hotel Manager.
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Margaretha L.
8,4
/10
Reviewed 5 week(s) ago
The bellboy was not very agile, he didn't want to help lift the luggage.
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Accommodation's Reply
30 Jun 2025
Dear Mrs. Margaretha L. Thank you for taking the time to give us a review. We are very happy to be able to provide our services to you while in Surabaya. Regarding the lack of agility of our staff in helping us, we apologize, we will provide continuous coaching so that the incident does not happen again. We always look forward to Mrs. Margaretha's return to Hotel Amaris Embong Malang Surabaya. Thank you. Best regards. Am ondro Winardi. Hotel Manager.
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KD
Klaudia D.
Leisure
10,0
/10
Reviewed 5 week(s) ago
The staff very friendly. They give us enough information when staying at this hotel. I picked king size bed and the room are spacious. There are water heater to help us if we want to drink hot drink such as tea and coffee. They provide us 2 bottles mineral water in our room and refill mineral water at the hotel aisle. Breakfast at 6 - 10 am, if you choose room with breakfast. Located near shopping mall and a lot of places to try around hotel.
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Accommodation's Reply
30 Jun 2025
Dear Mrs. Klaudia. Thank you for taking the time to give us a review. We are very happy to be able to provide our services to you during your stay in Surabaya. We always maintain and improve guest comfort, both in terms of employees and products, which we continue to pay attention to. We always look forward to Mrs. Klaudia's return visit to the Amaris Embong Malang Surabaya Hotel. Thank you. Best regards. Am ondro Winardi. Hotel Manager.
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w
widiatmoko
10,0
/10
Reviewed 6 week(s) ago
yep, awesome, great
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Accommodation's Reply
30 Jun 2025
Dear Mr. Widiatmoko. Thank you for taking the time to give us a review. We are very happy to be able to provide our services to you during your stay in Surabaya. We always try to provide maximum guest comfort. We always look forward to your return visit to Hotel Amaris Embong Malang Surabaya. Thank you. Best regards. Am ondro Winardi. Hotel Manager.
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R***i
Business
9,1
/10
Reviewed 7 week(s) ago
The price is quite reasonable with the service and facilities, strategic location and quite clean environment, for breakfast there are various menu choices.
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Accommodation's Reply
31 May 2025
Dear Mr. Rifda. Thank you for taking the time to review your experience while staying with us. With this assessment, we will maintain and further improve our services. We always look forward to welcoming Mr. RIfda back to Hotel Amaris Embong Malang Surabaya. Best regards, Amondro Winardi. Hotel Manager
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p***a
Leisure
8,8
/10
Reviewed 9 week(s) ago
the hotel staff is very friendly and helpful in the check in process... the room is comfortable and clean and the service is good. the breakfast is delicious with lots of variety
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Accommodation's Reply
31 May 2025
Dear Mr. Yoyo. Thank you for taking the time to rate your experience during your stay with us. We are very happy to be able to provide maximum service. We will maintain this rating and further improve our services. We always look forward to welcoming you back to Hotel Amaris Embong Malang Surabaya. Best regards, am ondro Winardi. Hotel Manager
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N***l
Leisure
6,6
/10
Reviewed 9 week(s) ago
If I may give some input on the menu, don't just serve pecel
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Accommodation's Reply
31 May 2025
Dear Mrs. Nurul Huda. Thank you for taking the time to review your experience while staying with us. We are pleased with your input regarding the type of food at breakfast, we provide a variety of menus that are made to change to avoid boredom. We will maintain this assessment and further improve our services. We always look forward to welcoming Mrs. Nurul back to Hotel Amaris Embong Malang Surabaya. Best regards, Amondro Winardi. Hotel Manager
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Y***o
Staycation
8,8
/10
Reviewed 9 week(s) ago
For my room at 525, the AC might need to be serviced, because last night even though I set the temperature to 18 degrees, it was still hot and not cold. So I slept with sweaty and wet clothes.
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1 people find it helpful
Accommodation's Reply
31 May 2025
Dear Mr. Yustino. Thank you for taking the time to rate your experience while staying with us. Regarding the AC in the room, we apologize for the inconvenience, we will improve our maintenance again. We always look forward to welcoming Mr. Yustino back to Hotel Amaris Embong Malang Surabaya. Best regards, Amondro Winardi. Hotel Manager
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n***y
Staycation
8,5
/10
Reviewed 9 week(s) ago
the hotel staff is friendly and helpful...just the breakfast is a bit not so tasty...other than that it's good
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1 people find it helpful
Accommodation's Reply
31 May 2025
Dear Mr. Novianaldy. Thank you for taking the time to review your experience while staying with us. Regarding the taste of the food at breakfast, we apologize. We will supervise and improve the taste of our food. We always look forward to welcoming you back to Hotel Amaris Embong Malang Surabaya. Best regards, Amondro Winardi. Hotel Manager
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f***a
Business
8,9
/10
Reviewed 9 week(s) ago
Very friendly staff..very strategic location..room smells a bit musty
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Accommodation's Reply
31 May 2025
Dear Mrs. Fera Ningsih. Thank you for taking the time to review your experience while staying with us. We apologize for the inconvenience when there was an unpleasant odor in the room, we will improve the cleaning of both the odor and other things in the room. We always look forward to welcoming Mrs. Fera back to Hotel Amaris Embong Malang Surabaya. Best regards, am ondro Winardi. Hotel Manager
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AA
Amaynia A. R.
9,7
/10
Reviewed 10 week(s) ago
Overall okay, really like being in the middle of the city.
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Accommodation's Reply
31 May 2025
Dear Mrs. Amaynia. Thank you for taking the time to review your experience while staying with us. Our hotel's location close to Tunjungan and the Kedungdoro culinary center is our capital, if coupled with our improved services, we are sure we can provide comfort to all our guests. We always look forward to welcoming Mrs. Amaynia back to the Amaris Embong Malang Surabaya Hotel. Best regards, Amondro Winardi. Hotel Manager
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Number of reviews per page
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