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Amaris Hotel Hertasning Makassar
Hotels
Preferred Partner Plus
8,4
/10
Very Good
3.336 reviews
What Guests Say About Their Stay
Staff Friendliness (77)
Distance To City Center (60)
Accessibility (56)
Ambiance (53)
Catharine M. S.
8,8
/ 10
Clean, comfortable bed, cold aircon, perfect water pressure and temperature, very helpful staff. Solo traveler friendly.
Melanie K.
10,0
/ 10
Very good location with many street food stalls, cafes, and restaurants in the area. Staff was extremely friendly and helpful. The hotel was very clean, and the breakfast buffet was also very good. I would definitely stay there again.
I***n
10,0
/ 10
The hotel staff is friendly, the room is clean, very comfortable for families. The breakfast is varied and delicious. Good lah
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Takdir C.
10,0
/ 10
The hotel staff is very friendly, the service is very good, the rooms are nice, the bathrooms have hot water, the food is varied and delicious, the rooms and hotel environment are clean, and the parking lot is spacious.
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N***n
10,0
/ 10
The staff and security guards are very friendly and polite. The hotel is easy to reach, strategic location, the rooms are very clean.
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In the Area
See Map
Jl. Letjen Hertasning No. 63D, Makassar, Panakkukang, Makassar, Sulawesi Selatan, Indonesia, 90222
Main Facilities
Read More
Restaurant
Luggage storage
Elevator
Shopping center shuttle
AC
Heater
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Read More
Available Room Types in Amaris Hotel Hertasning Makassar
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Amaris Hotel Hertasning Makassar
Jl. Letjen Hertasning No. 63D, Makassar, Panakkukang, Makassar, Sulawesi Selatan, Indonesia, 90222
Discover More Places
Discover More About Amaris Hotel Hertasning Makassar
note: hotel was previously named Amaris Hertasning - Makassar
Location
Staying at Amaris Hotel Hertasning Makassar is a good choice when you are visiting Panakkukang.
About Amaris Hotel Hertasning Makassar
For you, travelers who wish to travel comfortably on a budget, Amaris Hotel Hertasning Makassar is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Amaris Hotel Hertasning Makassar provides complete services and facilities that you and your colleagues need.
Amaris Hotel Hertasning Makassar is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Amaris Hotel Hertasning Makassar exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Amaris Hotel Hertasning Makassar is a hotel with great comfort and excellent service according to most hotel's guests.
Staying at Amaris Hotel Hertasning Makassar will surely satisfy you with its great hospitality and affordable price.
All facilities in Amaris Hotel Hertasning Makassar
Fitness Center
Functional Hall
Lobby
Exterior
Bedroom
Public Facilities
- Parking
- Elevator
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
General
- AC
- Heater
- Non-smoking room
- Smoking area
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Luggage storage
- Newspaper in lobby
Food and Drinks
- Buffet breakfast
Transportation
- Shopping center shuttle
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Amaris Hotel Hertasning Makassar
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Additional Policy
Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Amaris Hotel Hertasning Makassar | 108 |
Number of floors in Amaris Hotel Hertasning Makassar | 12 |
Another facilities in Amaris Hotel Hertasning Makassar | Parking, Elevator, Restaurant, Breakfast restaurant, Room service |
Frequently asked question in Amaris Hotel Hertasning Makassar
What is normal check-in & check-out time at Amaris Hotel Hertasning Makassar?
The standard check-in time at Amaris Hotel Hertasning Makassar is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Amaris Hotel Hertasning Makassar provide breakfast?
Yes, Amaris Hotel Hertasning Makassar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Amaris Hotel Hertasning Makassar?
Amaris Hotel Hertasning Makassar is a 2.0-star hotel.
How many floors does Amaris Hotel Hertasning Makassar have?
Amaris Hotel Hertasning Makassar has 12 floors.
How many rooms are available at Amaris Hotel Hertasning Makassar?
Amaris Hotel Hertasning Makassar has 108 rooms in total.
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More Reviews from Other Guests in Amaris Hotel Hertasning Makassar
Overall Ratings & Reviews Amaris Hotel Hertasning Makassar
Traveloka (3.336)
8,4
Very Good
From 3.336 reviews
Provided by travelers on
Cleanliness
8,4
Room Comfort
8,3
Meal
8,2
Location
8,6
Service and Facilites
8,4
People often mention about Amaris Hotel Hertasning Makassar
All
Staff Friendliness (48)
Ambiance (42)
Distance to City Center (37)
Bedroom (37)
Accessibility (35)
Surroundings (31)
Hotel Area (30)
Taste (30)
Check-in/out Time (27)
Room Space (26)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Amaris Hotel Hertasning Makassar
Number of reviews per page
20
40
Customer reviews
PA
Puji A.
10,0
/10
Reviewed 2 week(s) ago
Comfortable, clean, friendly staff, thanks
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Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear Mr. Puan Puchi A., Warmest regards, Amaris Hotel Hertasing Makassar Thank you for your wonderful review of our hotel. We are so glad that our staffs are very clean and friendly, making your stay memorable. We will continue to strive to improve our services to ensure that your next stay will be even better. We hope to see you again soon and to serve you again. Have a nice day, Puan Puchi. Sincerely, Erwal Syamsul B. Hotel Manager
See original
Verified Traveler
Transit
8,1
/10
Reviewed 3 week(s) ago
Minimal provisions in room (no facial soap, kettle, hair dryer, etc.)
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Sir/Madam,
Warm greetings from Amaris Hotel Hertasning Makassar.
We would like to express our sincere gratitude for your valuable feedback regarding your recent stay at our hotel. Your input is greatly appreciated and serves as important insight for our Management team.
Please accept our sincerest apologies for any inconvenience you experienced during your stay at Amaris Hotel Hertasning Makassar.
We remain committed to continuously improving our services to ensure that your future visits will be more pleasant and enjoyable.
Once again, thank you for your valuable feedback. We wish you a wonderful day ahead.
Sincerely,
Irval Syamsul B
Hotel Manager
Verified Traveler
Business
10,0
/10
Reviewed 6 week(s) ago
Easy access and good service
See original
Find this review helpful?
Accommodation's Reply
23 Sep 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar. Thank you for your kind review of our hotel. We are pleased to hear that the easy access and excellent service of our staff have provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your future stays will be even better. We hope to see you soon and be able to serve you again. Have a pleasant day. Best regards, Irval Syamsul B. Hotel Manager.
See original
RD
Rahmi D. Y.
8,8
/10
Reviewed 6 week(s) ago
The hotel staff are very friendly and always smiling.
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Accommodation's Reply
23 Sep 2025
Dear Ms. Rahmi D. Y, Warmest greetings from Amaris Hotel Hertasning Makassar, Thank you for your kind review of our hotel. We are delighted to hear that the friendliness of our staff has provided a pleasant stay for Ms. Rahmi. We will continue to strive to improve our services and ensure that your future stays will be even better. We hope to see you soon and be able to serve Ms. Rahmi again. May you always have a pleasant day. Best regards, Irval Syamsul B. Hotel Manager.
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N***h
Staycation
8,5
/10
Reviewed 8 week(s) ago
Friendly staff and fast check-in service
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Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar. Thank you for your kind review of our hotel. We are delighted to hear that the friendliness and service of our staff have provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your future stays will be even better. We hope to see you soon and be able to serve you again. Have a pleasant day. Best regards, Irval Syamsul B. Hotel Manager
See original
Z***r
10,0
/10
Reviewed 8 week(s) ago
The hotel staff and service are very good, the food is relatively varied.
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Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar, Thank you for your kind review of our hotel. We are pleased to hear that you enjoyed our breakfast menu and that our staff's service has provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your stay in the future will be even better. We hope to see you soon and be able to serve you again. Have a pleasant day. Best regards, Irval Syamsul. B. Hotel Manager.
See original
H***H
Business
10,0
/10
Reviewed 10 week(s) ago
Thank God I can sleep soundly
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Accommodation's Reply
27 Aug 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay at our hotel. We will continue to strive to improve our services and ensure that your future stays will be even better. We hope to see you soon and be able to serve you again. Have a pleasant day. Best regards, Irval Syamsul B. Hotel Manager.
See original
E***n
6,2
/10
Reviewed 10 week(s) ago
Please maintain cleanliness and replace damaged/rusty items to make them better and cleaner.
See original
Find this review helpful?
Accommodation's Reply
28 Aug 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar, We would like to thank you for your valuable feedback regarding your experience at our hotel. We would like to sincerely apologize for any inconvenience you experienced during your stay at Amaris Hotel Hertasning Makassar. We will immediately conduct a thorough evaluation with the relevant team to evaluate and improve our service standards in the future. We will also check for any damage in the room and will immediately repair it. We hope you will give us the opportunity to earn your trust again, and to provide the best service for you in the future. Have a pleasant day. Best regards, Irval Syamsul B. Hotel Manager
See original
B
Brow
9,7
/10
Reviewed 10 week(s) ago
The security and hotel staff are friendly and polite, very satisfying, jopppppppp
See original
Find this review helpful?
Accommodation's Reply
27 Aug 2025
Dear Mr./Ms. Brow, Warm greetings from Amaris Hotel Hertasning Makassar, Thank you for your kind review of our hotel. We are delighted to hear that the friendliness of our staff has provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your stay in the future will be even better. We hope to see you soon and be able to serve you again. Have a pleasant day, Mr./Ms. Brow. Best regards, Irval Syamsul B. Hotel Manager.
See original
AW
AM WIRA A. P.
Staycation
10,0
/10
Reviewed 12 week(s) ago
The staff is friendly and the rooms are clean and comfortable.
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Accommodation's Reply
11 Aug 2025
Dear Mr./Mrs. Am Wira A. P, Warmest greetings from Amaris Hotel Hertasning Makassar, Thank you for your kind review of our hotel. We are pleased to hear that the cleanliness and service of our staff have provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your stay in the future will be even better. We hope to see you soon and be able to serve you again. Have a pleasant day. Best regards, Irval Syamsul B. Hotel Manager.
See original
M***d
Transit
10,0
/10
Reviewed 12 week(s) ago
The hotel staff is very friendly and helpful.
See original
Find this review helpful?
Accommodation's Reply
11 Aug 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar. Thank you for your kind review of our hotel. We are delighted to hear that the friendliness of our staff has provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your future stays will be even better. Once again, we thank you for your valuable review. We hope you have a pleasant day. Best regards, Irval Syamsul B. Hotel Manager
See original
A***I
Staycation
9,4
/10
Reviewed 13 week(s) ago
View from the 12th floor hehe..by the way, all the staff are friendly from security, receptionist, and housekeeping. Safe and comfortable atmosphere, delicious food.
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Accommodation's Reply
11 Aug 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar. Thank you for your kind review of our hotel. We are delighted to hear that the comfortable atmosphere, delicious food, and friendly staff have provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your future stays will be even better. We hope to see you soon and be able to serve you again. Have a pleasant day. Best regards, Irval Syamsul B. Hotel Manager
See original
handika p.
Business
10,0
/10
Reviewed 13 week(s) ago
The hotel is located in the city center, the service is very friendly and responsive, there are quite a lot of food choices for the price of the hotel, suitable for family trips or business trips.
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Accommodation's Reply
30 Jul 2025
Dear Mr. Handika P, Warm greetings from Amaris Hotel Hertasning Makassar, Thank you for your kind review of our hotel. We are delighted to hear that our strategic location, staff service, and food have provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your future stays will be even better. We hope to see you soon and be able to serve you again. Have a pleasant day ahead. Best regards, Irval Syamsul B. Hotel Manager.
See original
SukaJalan
10,0
/10
Reviewed 14 week(s) ago
The hotel service is quite good and the access is good, the food is also of a good standard, it doesn't disappoint
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Accommodation's Reply
30 Jul 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar. Thank you for your kind review of our hotel. We are pleased to hear that our strategic location, staff service, and food have provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your future stays will be even better. We hope to see you soon and be able to serve you again. Have a pleasant day. Best regards, Irval Syamsul B. Hotel Manager.
See original
SukaJalan
10,0
/10
Reviewed 14 week(s) ago
friendly, good, polite and fast, basically it's pretty good
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Accommodation's Reply
30 Jul 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar, Thank you for your kind review of our hotel. We are delighted to hear that our staff has provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your stay in the future will be even better. We hope to see you soon and be able to serve you again. Have a pleasant day. Best regards, Irval Syamsul B. Hotel Manager.
See original
Catharine M. S.
Leisure
8,8
/10
Reviewed 14 week(s) ago
Clean, comfortable bed, cold aircon, perfect water pressure and temperature, very helpful staff. Solo traveler friendly.
Find this review helpful?
Accommodation's Reply
30 Jul 2025
Dear Ms. Catharine M. S,
Warm greetings from Amaris Hotel Hertasning Makassar,
Thank you very much for your kind review of our hotel. We are delighted to hear that the cleanliness, comfortable bed, perfect water pressure and temperature, as well as the service provided by our staff, contributed to a pleasant stay for you.
We will continue to strive for excellence in our services to ensure that your future stays with us will be even more enjoyable. We sincerely hope to welcome and serve you again in the near future.
Wishing you a wonderful day always.
Warm regards,
Management
Erwin M.
9,7
/10
Reviewed 15 week(s) ago
The staff are friendly and very helpful, I definitely recommend staying here.
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Accommodation's Reply
22 Jul 2025
Dear Mr. Erwin M, Warm greetings from Amaris Hotel Hertasning Makassar, Thank you for your kind review of our hotel. We are delighted to hear that the friendliness of our staff has provided a pleasant stay for Mr. Erwin. We will continue to strive to improve our services and ensure that your future stays will be even better. Once again, we thank you for your valuable review, Mr. Erwin. Have a pleasant day ahead. Best regards, Management.
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I***A
10,0
/10
Reviewed 15 week(s) ago
The staff is very friendly, the atmosphere is calm, the environment is clean.
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Accommodation's Reply
22 Jul 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar. Thank you for your kind review of our hotel. We are delighted to hear that the comfort and friendliness of our staff have provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your future stays will be even better. Once again, we thank you for your valuable review. Have a pleasant day. Best regards, Management.
See original
A***i
Business
9,7
/10
Reviewed 17 week(s) ago
I have been a regular when I go to Makassar, staying here
See original
1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar. Thank you for your kind review of our hotel. We would like to express our deepest gratitude for your loyalty in entrusting your choice of accommodation to our hotel. We greatly appreciate the trust given and will continue to strive to provide the best service. Once again, we would like to thank you for your valuable review. We hope you have a pleasant day. Best regards, Management.
See original
W***i
9,4
/10
Reviewed 18 week(s) ago
Friendly staff, good facilities, recommended
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Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar. Thank you for your kind review of our hotel. We are delighted to hear that the friendliness of our staff and the hotel facilities have provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your future stays will be even better. Once again, we thank you for your valuable review. Have a pleasant day. Best regards, Management.
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Amaris Hotel Hertasning Makassar
Traveloka (3.336)
8,4
Very Good
From 3.336 reviews
Provided by travelers on
Cleanliness
8,4
Room Comfort
8,3
Meal
8,2
Location
8,6
Service and Facilites
8,4
People often mention about Amaris Hotel Hertasning Makassar
All
Staff Friendliness (48)
Ambiance (42)
Distance to City Center (37)
Bedroom (37)
Accessibility (35)
Surroundings (31)
Hotel Area (30)
Taste (30)
Check-in/out Time (27)
Room Space (26)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Amaris Hotel Hertasning Makassar
Number of reviews per page
20
40
Customer reviews
PA
Puji A.
10,0
/10
Reviewed 2 week(s) ago
Comfortable, clean, friendly staff, thanks
See original
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear Mr. Puan Puchi A., Warmest regards, Amaris Hotel Hertasing Makassar Thank you for your wonderful review of our hotel. We are so glad that our staffs are very clean and friendly, making your stay memorable. We will continue to strive to improve our services to ensure that your next stay will be even better. We hope to see you again soon and to serve you again. Have a nice day, Puan Puchi. Sincerely, Erwal Syamsul B. Hotel Manager
See original
Verified Traveler
Transit
8,1
/10
Reviewed 3 week(s) ago
Minimal provisions in room (no facial soap, kettle, hair dryer, etc.)
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Sir/Madam,
Warm greetings from Amaris Hotel Hertasning Makassar.
We would like to express our sincere gratitude for your valuable feedback regarding your recent stay at our hotel. Your input is greatly appreciated and serves as important insight for our Management team.
Please accept our sincerest apologies for any inconvenience you experienced during your stay at Amaris Hotel Hertasning Makassar.
We remain committed to continuously improving our services to ensure that your future visits will be more pleasant and enjoyable.
Once again, thank you for your valuable feedback. We wish you a wonderful day ahead.
Sincerely,
Irval Syamsul B
Hotel Manager
Verified Traveler
Business
10,0
/10
Reviewed 6 week(s) ago
Easy access and good service
See original
Find this review helpful?
Accommodation's Reply
23 Sep 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar. Thank you for your kind review of our hotel. We are pleased to hear that the easy access and excellent service of our staff have provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your future stays will be even better. We hope to see you soon and be able to serve you again. Have a pleasant day. Best regards, Irval Syamsul B. Hotel Manager.
See original
RD
Rahmi D. Y.
8,8
/10
Reviewed 6 week(s) ago
The hotel staff are very friendly and always smiling.
See original
Find this review helpful?
Accommodation's Reply
23 Sep 2025
Dear Ms. Rahmi D. Y, Warmest greetings from Amaris Hotel Hertasning Makassar, Thank you for your kind review of our hotel. We are delighted to hear that the friendliness of our staff has provided a pleasant stay for Ms. Rahmi. We will continue to strive to improve our services and ensure that your future stays will be even better. We hope to see you soon and be able to serve Ms. Rahmi again. May you always have a pleasant day. Best regards, Irval Syamsul B. Hotel Manager.
See original
N***h
Staycation
8,5
/10
Reviewed 8 week(s) ago
Friendly staff and fast check-in service
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar. Thank you for your kind review of our hotel. We are delighted to hear that the friendliness and service of our staff have provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your future stays will be even better. We hope to see you soon and be able to serve you again. Have a pleasant day. Best regards, Irval Syamsul B. Hotel Manager
See original
Z***r
10,0
/10
Reviewed 8 week(s) ago
The hotel staff and service are very good, the food is relatively varied.
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar, Thank you for your kind review of our hotel. We are pleased to hear that you enjoyed our breakfast menu and that our staff's service has provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your stay in the future will be even better. We hope to see you soon and be able to serve you again. Have a pleasant day. Best regards, Irval Syamsul. B. Hotel Manager.
See original
H***H
Business
10,0
/10
Reviewed 10 week(s) ago
Thank God I can sleep soundly
See original
Find this review helpful?
Accommodation's Reply
27 Aug 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay at our hotel. We will continue to strive to improve our services and ensure that your future stays will be even better. We hope to see you soon and be able to serve you again. Have a pleasant day. Best regards, Irval Syamsul B. Hotel Manager.
See original
E***n
6,2
/10
Reviewed 10 week(s) ago
Please maintain cleanliness and replace damaged/rusty items to make them better and cleaner.
See original
Find this review helpful?
Accommodation's Reply
28 Aug 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar, We would like to thank you for your valuable feedback regarding your experience at our hotel. We would like to sincerely apologize for any inconvenience you experienced during your stay at Amaris Hotel Hertasning Makassar. We will immediately conduct a thorough evaluation with the relevant team to evaluate and improve our service standards in the future. We will also check for any damage in the room and will immediately repair it. We hope you will give us the opportunity to earn your trust again, and to provide the best service for you in the future. Have a pleasant day. Best regards, Irval Syamsul B. Hotel Manager
See original
B
Brow
9,7
/10
Reviewed 10 week(s) ago
The security and hotel staff are friendly and polite, very satisfying, jopppppppp
See original
Find this review helpful?
Accommodation's Reply
27 Aug 2025
Dear Mr./Ms. Brow, Warm greetings from Amaris Hotel Hertasning Makassar, Thank you for your kind review of our hotel. We are delighted to hear that the friendliness of our staff has provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your stay in the future will be even better. We hope to see you soon and be able to serve you again. Have a pleasant day, Mr./Ms. Brow. Best regards, Irval Syamsul B. Hotel Manager.
See original
AW
AM WIRA A. P.
Staycation
10,0
/10
Reviewed 12 week(s) ago
The staff is friendly and the rooms are clean and comfortable.
See original
Find this review helpful?
Accommodation's Reply
11 Aug 2025
Dear Mr./Mrs. Am Wira A. P, Warmest greetings from Amaris Hotel Hertasning Makassar, Thank you for your kind review of our hotel. We are pleased to hear that the cleanliness and service of our staff have provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your stay in the future will be even better. We hope to see you soon and be able to serve you again. Have a pleasant day. Best regards, Irval Syamsul B. Hotel Manager.
See original
M***d
Transit
10,0
/10
Reviewed 12 week(s) ago
The hotel staff is very friendly and helpful.
See original
Find this review helpful?
Accommodation's Reply
11 Aug 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar. Thank you for your kind review of our hotel. We are delighted to hear that the friendliness of our staff has provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your future stays will be even better. Once again, we thank you for your valuable review. We hope you have a pleasant day. Best regards, Irval Syamsul B. Hotel Manager
See original
A***I
Staycation
9,4
/10
Reviewed 13 week(s) ago
View from the 12th floor hehe..by the way, all the staff are friendly from security, receptionist, and housekeeping. Safe and comfortable atmosphere, delicious food.
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Accommodation's Reply
11 Aug 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar. Thank you for your kind review of our hotel. We are delighted to hear that the comfortable atmosphere, delicious food, and friendly staff have provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your future stays will be even better. We hope to see you soon and be able to serve you again. Have a pleasant day. Best regards, Irval Syamsul B. Hotel Manager
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handika p.
Business
10,0
/10
Reviewed 13 week(s) ago
The hotel is located in the city center, the service is very friendly and responsive, there are quite a lot of food choices for the price of the hotel, suitable for family trips or business trips.
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Accommodation's Reply
30 Jul 2025
Dear Mr. Handika P, Warm greetings from Amaris Hotel Hertasning Makassar, Thank you for your kind review of our hotel. We are delighted to hear that our strategic location, staff service, and food have provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your future stays will be even better. We hope to see you soon and be able to serve you again. Have a pleasant day ahead. Best regards, Irval Syamsul B. Hotel Manager.
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SukaJalan
10,0
/10
Reviewed 14 week(s) ago
The hotel service is quite good and the access is good, the food is also of a good standard, it doesn't disappoint
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Accommodation's Reply
30 Jul 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar. Thank you for your kind review of our hotel. We are pleased to hear that our strategic location, staff service, and food have provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your future stays will be even better. We hope to see you soon and be able to serve you again. Have a pleasant day. Best regards, Irval Syamsul B. Hotel Manager.
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SukaJalan
10,0
/10
Reviewed 14 week(s) ago
friendly, good, polite and fast, basically it's pretty good
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Accommodation's Reply
30 Jul 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar, Thank you for your kind review of our hotel. We are delighted to hear that our staff has provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your stay in the future will be even better. We hope to see you soon and be able to serve you again. Have a pleasant day. Best regards, Irval Syamsul B. Hotel Manager.
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Catharine M. S.
Leisure
8,8
/10
Reviewed 14 week(s) ago
Clean, comfortable bed, cold aircon, perfect water pressure and temperature, very helpful staff. Solo traveler friendly.
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Accommodation's Reply
30 Jul 2025
Dear Ms. Catharine M. S,
Warm greetings from Amaris Hotel Hertasning Makassar,
Thank you very much for your kind review of our hotel. We are delighted to hear that the cleanliness, comfortable bed, perfect water pressure and temperature, as well as the service provided by our staff, contributed to a pleasant stay for you.
We will continue to strive for excellence in our services to ensure that your future stays with us will be even more enjoyable. We sincerely hope to welcome and serve you again in the near future.
Wishing you a wonderful day always.
Warm regards,
Management
Erwin M.
9,7
/10
Reviewed 15 week(s) ago
The staff are friendly and very helpful, I definitely recommend staying here.
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Accommodation's Reply
22 Jul 2025
Dear Mr. Erwin M, Warm greetings from Amaris Hotel Hertasning Makassar, Thank you for your kind review of our hotel. We are delighted to hear that the friendliness of our staff has provided a pleasant stay for Mr. Erwin. We will continue to strive to improve our services and ensure that your future stays will be even better. Once again, we thank you for your valuable review, Mr. Erwin. Have a pleasant day ahead. Best regards, Management.
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I***A
10,0
/10
Reviewed 15 week(s) ago
The staff is very friendly, the atmosphere is calm, the environment is clean.
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Accommodation's Reply
22 Jul 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar. Thank you for your kind review of our hotel. We are delighted to hear that the comfort and friendliness of our staff have provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your future stays will be even better. Once again, we thank you for your valuable review. Have a pleasant day. Best regards, Management.
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A***i
Business
9,7
/10
Reviewed 17 week(s) ago
I have been a regular when I go to Makassar, staying here
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Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar. Thank you for your kind review of our hotel. We would like to express our deepest gratitude for your loyalty in entrusting your choice of accommodation to our hotel. We greatly appreciate the trust given and will continue to strive to provide the best service. Once again, we would like to thank you for your valuable review. We hope you have a pleasant day. Best regards, Management.
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W***i
9,4
/10
Reviewed 18 week(s) ago
Friendly staff, good facilities, recommended
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Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Hertasning Makassar. Thank you for your kind review of our hotel. We are delighted to hear that the friendliness of our staff and the hotel facilities have provided a pleasant stay for you. We will continue to strive to improve our services and ensure that your future stays will be even better. Once again, we thank you for your valuable review. Have a pleasant day. Best regards, Management.
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