Aquarius Hotel

Friendly service. Complete facilities.

I will come back with my family, very comfortable place.

There are no coffee facilities in the rooms. Sorry, this is a 2-star hotel, but why does it look like OYO? Everywhere else in the world, coffee, tea, water, and a water heater are provided in the rooms. Coffee has to be served at the restaurant, and you're charged 20,000 Rupiah per cup. Breakfast wasn't provided, even though no rooms were listed on the app when I booked (only one room option was available, the superior room). At first, I thought it was because the dates were full, but I tried a simulation on random dates and only found one room type available. Breakfast costs 40,000 Rupiah per person. So it seems like someone is registering a room without breakfast on Traveloka to add breakfast costs to all customers who book through the app. Imagine bringing a toddler and a husband and wife for breakfast for three, it costs 120,000 Rupiah. I'd be better off eating at KFC! Oddly enough, when I extended my room for the same price, we GOT BREAKFAST. To the hotel's top management, please eliminate this corrupt system and review the work of the people under your leadership. Just make sure everyone gets breakfast, even if it costs extra. Instead of having guests walk into the restaurant like beggars looking for food and asking for fees, create a simple system that makes things easier for visitors. Don't make prices seem competitive just to attract customers via an app, when they're actually expensive! Additional information: 1. They asked for three refills of towels and drinking water, and they were delivered, even when we were no longer in the room. We waited until 11 a.m., but they still didn't arrive. It's a complete privacy violation! 2. We were charged Rp 100,000 upon checkout for moving two beds together. We've never been extorted like this in our entire stay at a star-rated hotel. If the staff had good intentions, why didn't they tell us when they entered the room to refill? We were suddenly extorted upon checkout. Truly depraved. 3. The only decent thing was the security guard, who was friendly and polite. The rest was a MESS.

The food at the restaurant is delicious, the check-in and check-out are fast, and the location is strategically close to Siring if you want to go to Siring and Duta Mall.

The hotel staff was very friendly and helpful when I needed hot water to make my child's milk. Thank you so much, I'm very satisfied.😍

The location is strategically located in the city center, and the service is friendly and courteous, from parking to security, which is very helpful in managing your car. I hope they offer more TV channels, 😄, and the price is quite affordable. Next time I'm on vacation, I'll stay at the Aquarius Hotel...

This is the second time staying at Aquarius Banjarmasin. For non-smoking rooms, only the executive type is available. But honestly, the hot water doesn't work at all. There is a bathtub but it doesn't work. The shower hanger also needs to be repaired because it comes off easily. For breakfast, there are very few variations and it's very standard. For the parking attendants, the security guards are not very responsive, they want to help park the car, but instead they leave a blank sign, they don't want to help and they are not very friendly...

Staff helps nearby if you want to look for food

Good service, comfortable standard rooms, superior rooms are all smoking rooms. Comfortable mattress, slightly uncomfortable pillows, nice bathroom, strong shower and hot water, clean room and bathroom, just a bit noisy AC. Maybe I will stay here again.

according to budget...,...........

Pretty good... Clean... Close to the city center, the food is also standard prices, delicious. The staff is friendly, if I go to Banjarmasin, I will go there again.

Stayed 1 night for business activities, very helped by the strategic location and comfortable atmosphere.

Got a non-smoking room and there's a bathtub

I don't like the service even though only one towel was used, the other one was not the same when used, they accused me of stealing, the reason the staff checked every day was that the ones used were only put behind the door, if you know, take a picture of the dirty towel so you know how clean it is, what the hell, they accused me of taking it and saying it was taken to change the towel My bad experience staying at that hotel, I don't want to be happy again next time

The staff is friendly, the hotel location is strategic and most importantly the food provided in the restaurant is delicious and affordable. No regrets staying at this hotel 🥰😇

According to budget, comfortable, close to market, food court, strategic.

The hotel staff, from the receptionist to the hotel security, including the car parking arrangements, are all friendly.

Hotel staff from reception and security guards including parking are very friendly

friendly service and easily accessible public places

good..friendly & keep improving.. breakfast menu is also delicious & varied.. suitable for staycation..business & family