We had a very nice stay at this hotel. From the lobby to the room was smell so good. The room is excellent with good modern interior design, huge space, and clean. The Sheikh Zayed Mosque view from our Grand Deluxe Room is perfect. The staff are helpful. Thanks to mba Heni - reservation staff, who is very nice and helpful to arrange our connecting room request. Great place to stay whenever you visit Solo, very recomended👍
Several times stayed here, one of my favorite and recommended place to stay when you're in Solo. Very good cleanliness, friendly staff, strategic locations for food or if you need to go anywhere
We love this hotel! Dinner all you can eat was very delicious, clean and safe. Breakfast was tasty. My family like some of the breakfast items very much and we asked for some servings to go and they happily prepared them for us. Very kind and helpful staff. The room was comfortable and clean. There is a batik shop at the lobby that sells good clothing. We will stay there again when time permits. Thank you.
The hotel room was clean, friendly staff. Location of the hotel close to the train station, and beside the hotel there is a 24-hours minimarket. Also, it's easy to find the favorite local traditional food, like Timlo Sosro, Nasi Liwet, Sate Buntel, Selat Solo, Gudeg Ceker and etc.
the hotel is very close to the town. you can find so much food around the hotel, so don't worry if you get hungry easily. it's a nice place to stay with you family. I hope next time I go there, the playground is set and ready, so my child can play there.
I can recommend this hotel for you, this hotel is good, it's new hotel by swissbel, so no issues with facilities. The main thing is this hotel is clean and cheap. If I come to solo again, I will stay here again. The minus from this hotel is I can hear the voice of other guest from the next door, not that clearly but it's enough from me to know what they do.
I stayed here for 2nites for my birthday celebration at the deluxe room which is very huge compare to other hotel, the hotel greeted us with unique welcome drink & a slice of birthday cake in my room, thanks. Really awesome place, Pak Theo the Duty Manager were helpful as well. Hotel decoration with Christmas vibes really beautiful, would defenitely recommend to everyone to stay here it's really worth the price indeed👍would love to come back again next time I visit Solo.
The reception was warm, and the hotel's employees took great care of the guest's needs wholeheartedly.
The room was spacious and cozy, despite the relatively low fare.
The location was superb, in comfortable distances from the city's attraction sites.
Locations for dining was easily done in a fresh atmosphere.
Honestly this is my second stay. And this time I stay for 3 nights because I wanted to try all of their rooms😄 everything was so nice. Never fails. I love to came back.
Sudah lumayan sering nginep disini, hotel nya bersih pegawainya ramah. Dekat sama jalan slamet riyadi kalau cfd tinggal jalan kaki. Semoga kedepannya dimudahkan buat pelan2 renov ya.
I wish I could give 5 stars but the were some imperfect conditions. The shower head was leaking; The snoring from next door person was clearly heard; The entry card key to the room was not working properly, I had to go to the front desk 2 x to reactivate.
Perfect hotel for Transit. Unperfect Linen. The bed sheets, pillow sheets and bed cover had many stains and looks so dirty. The Lid of the Toilet Bowl couldn't open properly.
Centrally located hotel, walking distance to Keraton and the other palace as well as Kauman batik neighborhood. The hotel is old and shabby though, the carpet on the stairs has holes and is dirty. The bed sheets had a strange color even though they seemed clean, towel as well. Cleanness is definitely an issue and can be improved. They have free water, coffee and tea in the lobby. Unfortunately, I wouldn't stay here again.
(+) Good location. Bedroom area was refurbished, pretty spacious on the bedroom area.(-) For an international brand such as Novotel, room set up was lack of amenities such as slipper (must call to request a pair of slipper) & additional bottle of mineral water is at Rp 15,000. Hotel cutting costs within this area does not meet the Brand service standard of 4 Stars Chain Hotel. We booked 2 rooms 2 nights and one of the room, which is 815 was not cleaned until the next day and Reception was pretty rude responding on the phone insisting the room was already cleaned while not. We informed nicely but responded very bad as if no training on Greetings & Communications. We offer the Reception lady to see for herself the condition of Room 815 rather than insisting on the phone. After that 2 House Keeping Team came at 17.30 to start cleaning the room. Breakfast quality is so-so and food handler staff did not wear gloves while touching the food. The next day during breakfast we found cockroach/bug on the buffet food. Shocked to find roaches on a supposedly good hotel. We immediately informed the waitress staff. The F&b manager approaches to our table & expressed his verbal apology afterwards but none the hotel Executive/Management did not extend any further gesture until we checked out. We did not asked for any compensation because we paid for everything in advance and we did not need any discount, however it is very basic in the good hospitality business that the Executive level responded immediately to this kind of case with measured actions. We strongly suggest that the Management could put some attention to improve the standard - even if the hotel team mentioned that market is more towards Govt/Corporate/Group not FIT. The hotel is strategically located, it will be excellent if the service could be met accordingly.
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