Hotels in Serpong

Perfect for a short staycation. The room is spacious and very comfortable. The staff was really nice. The breakfast was good as well. The highlight is the smart TV and Netflix they have in every room.

This is a 4 star hotel with 5 star quality. They have a spacious, magnificent and modern room. Everything in the room is almost digital. They gave us an extra pillow for each room. A wide and full windows with BSD city view is one thing that can make me spend hours just to admire it in sunset and sunrise. Check in was fabulous. Our request is to have 2 rooms with a connecting door, but the hotel can not provide it. Now here's the special one: our receptionist told me a little secret: we can have our room connected if we upgrade one room to deluxe from superior. So, we did that and voila! Our room is connected! And that makes our 2 room become a magnificent 65 m (or so) single room. Just like a large apartment. Our big thanks to the receptionist for telling us this secret. Their pool is indoor and very gorgeous, tell you what, gorgeous pool with magnificent view is an unforgettable moment. Can't believe we can have this kind of experience in BSD. Breakfast also great, with abundant selection of food with no bargain at the taste (Love the yoghurt). When we stayed, it was at Cap Go Meh event. They had their lontong cap go meh version for breakfast, and tell you what, that is one of the greatest lontong cap go meh I ever taste in my life. They should proud of it and sell it outside rather than only serve it for breakfast menu. Check out also done in a breeze. We also had special experience with the small cafe which sell gelato beside the receptionist area: our kids want gelato so bad with a cone. Unfortunately the cone was out of stock, so they only could serve it in a box or a glass. The very nice thing is: The picture, instead only told that the cone is out, he knelt down, talked seriously with our two kids, tried to make them understand that it was out, and not trying to push us to buy the gelato at all. He was just talking with our kids until they weren't upset anymore, it was a sweet and rare moment. In the end our kids understand, and they had their gelato in a box, and very very enjoy it. Thank you. And I really mean it.

A very welcoming & pleasant stay during Ramadhan. A clean room with enough amenities & great service from the staff. Their Iftar menu is extensive, and the Sahoor menu was delicious.

Their service was awesome, Ms. Heni helped me to check-in and inform me that I have got free upsize, from standard into family room

It was a great experience staying at this hotel! Excellent service, great food, and cleanliness are also exceptional. As a plus, this hotel is only 5 minutes walking distance to aeon mall BSD.

It is a great place for WFH and family staycation because it has a quite dan calm environment. The location is very strategic to the culinary centre.

Hotel Santika is always my favourite. The price is reasonable and the facilities also good. The best thing from the hotel is the breakfast. They have variety breakfast style that you might like, such as western style or indonesian style. And as their signature, they always have the indonesian traditional snacks.

We have a great experience at this hotel because hotel staff giving a birthday surprise for my 7yo son, it such a lovely moment. The room is so cozy and clean, nice pool with nice view to the city, all staff is soo humble full of smile and helping to all guests. We also entertained by clown when having breakfast so the kids is very excited and we can rides a bicycle to enjoy the day. Keep up the good work and hospitality, Grand Zuri. We will definitely come again soon!

Somehow it feels different when entering the hotel premise. 1. The lobby was so nice, health protocol was kept and upheld by the hotel since we first came into. 2. Process check in is simple, no hassle but we have to deposit Rp 50thousand for every each key. The deposit will be refunded when we checked out. 3. The parking available in front of the lobby but with max 4 cars on it, but you can park your car at basement parking zone. 4. In the lobby you can buy many snacks, ice cream, sweeties, and other foods and drinks and guess what its open for 24 hours guys. So don't worry if you get hungry in the middle of nite. Just go to the lobby and your tummy are going to happy 😁. But if you are going to get heavier food just a walk nearby to the next door then you will find a McD store that open for 24 hours too. Fantastic. 5. The morning bites cafe are nice too for having breakfast with quite satisfied meal. 6. The unit was so quite small but I think it ' s worth enough with the cash we put it on.

We had great night staying here. Check in process was in seconds only, and the staffs were friendly. Comfortable and clean room with tv, well working ac and adequate hot water. Spacious enough for the 4 of us. Breakfast was so great also, true that their foods were delicious. Will come back next time.

Nice place for staycation. Suitable for wide range audience. The room's comfortable, simple but it's just right. Facilities match the description and mostly work as intended. For deluxe room, I think a bigger wardrobe will be a great addition and a toiletries shelf in the shower will make things easier. Overall I enjoy the stay, and the service is good.

Stayed here during ramadhan.. they still served sahoor buffet at the resto.. much appreciated for the restaurant staff 🙏🏻 walking distance to flavor bliss (Bandar Djakarta, sbux, etc) and to living world mall. They even let us late checkout until 2PM.. thank you Mercure!

spacious room and bed. economic price for low budget traveler

Comfort, strategic place and near

Cozy room, The soft mattress makes sleeping more comfortable, the breakfast has a lot of variety and I really like the pastry. The GM is a very humble person

Good services and clean facilities.