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ARTOTEL TS Suites Surabaya
Hotels
Preferred Partner Plus
9,0
/10
Exceptional
1.038 reviews
What Guests Say About Their Stay
Room Space (141)
Staff Friendliness (131)
Ambiance (118)
Bedroom (117)
Albertus A. B. W.
10,0
/ 10
My stay at Artotel TS Suites was a fantastic experience from start to finish. The hotel's modern design and unique artwork created a vibrant and inspiring atmosphere. My room was exceptionally clean, spacious, and featured a very comfortable bed. The staff were incredibly friendly and went out of their way to be helpful. I would highly recommend this hotel to anyone visiting the area.
vidya s.
10,0
/ 10
Thanks to Artotel Team for helping me set up the flower arrangement.
Special thanks to Pak Benny for the last minute help to fix the bathtub water.
Food and services are top notch!
In the Area
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Jl. Hayam Wuruk No.6, Sawunggaling, Kec. Wonokromo, Kota SBY, Jawa Timur , Wonokromo, Surabaya, Jawa Timur, Indonesia, 60242
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in ARTOTEL TS Suites Surabaya
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What's around ARTOTEL TS Suites Surabaya
Jl. Hayam Wuruk No.6, Sawunggaling, Kec. Wonokromo, Kota SBY, Jawa Timur , Wonokromo, Surabaya, Jawa Timur, Indonesia, 60242
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Discover More About ARTOTEL TS Suites Surabaya
Location
Staying at ARTOTEL TS Suites Surabaya is a good choice when you are visiting Wonokromo.
About ARTOTEL TS Suites Surabaya
From business event to corporate gathering, ARTOTEL TS Suites Surabaya provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, ARTOTEL TS Suites Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.
If you plan to have a long-term stay, staying at ARTOTEL TS Suites Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Are you a shopaholic? Staying at ARTOTEL TS Suites Surabaya will surely spoil you for numerous shopping centers nearby.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, ARTOTEL TS Suites Surabaya is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from ARTOTEL TS Suites Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
ARTOTEL TS Suites Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at ARTOTEL TS Suites Surabaya.
All facilities in ARTOTEL TS Suites Surabaya
Entertainment Facility
Functional Hall
Common Space
Lobby
Exterior
Hotel Services
- Bellhop
- Concierge
- Doorman
- Express check-in
- Express check-out
- Front desk
- 24-hour security
- Laundry service
- Luggage storage
- 24-hour Receptionist
Public Facilities
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Connecting rooms
- Family room
- Heater
- Non-smoking room
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Accommodation Policy & General Information in ARTOTEL TS Suites Surabaya
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Minimum Age Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at ARTOTEL TS Suites Surabaya | 125 |
Number of floors in ARTOTEL TS Suites Surabaya | 10 |
Another facilities in ARTOTEL TS Suites Surabaya | Bellhop, Concierge, Doorman, Express check-in, Express check-out |
Frequently asked question in ARTOTEL TS Suites Surabaya
What are available facilities at ARTOTEL TS Suites Surabaya?
There are top facilites at ARTOTEL TS Suites Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ARTOTEL TS Suites Surabaya?
The standard check-in time at ARTOTEL TS Suites Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does ARTOTEL TS Suites Surabaya provide breakfast?
Yes, ARTOTEL TS Suites Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of ARTOTEL TS Suites Surabaya?
ARTOTEL TS Suites Surabaya is a 4.0-star hotel.
How many floors does ARTOTEL TS Suites Surabaya have?
ARTOTEL TS Suites Surabaya has 10 floors.
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More Reviews from Other Guests in ARTOTEL TS Suites Surabaya
Traveloka (1.035)
Other sources (3)
9,0
Exceptional
From 1.035 reviews
Provided by travelers on
Cleanliness
9,0
Room Comfort
9,1
Meal
8,8
Location
9,0
Service and Facilites
9,1
People often mention about ARTOTEL TS Suites Surabaya
All
Room Space (99)
Bedroom (95)
Staff Friendliness (94)
Ambiance (88)
Bathroom (87)
Hotel Area (66)
Distance to City Center (65)
Check-in/out Time (61)
Wifi (58)
Soundproof (57)
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Traveler Reviews ARTOTEL TS Suites Surabaya
Number of reviews per page
20
40
Customer reviews
NF
Noerul F.
10,0
/10
Reviewed 6 day(s) ago
September 13-14, 2025. The intention was just to staycation with family. Booked 2 rooms, and it turned out to be very comfortable, with a bathtub that directly views the TV, and can be closed if you want to take a shower. The room area is clean and quite spacious. The design is nice and comfortable. The toilet, WC, and shower area are in different rooms, very clean. I really felt at home and comfortable staying here. Very nice.
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RN
Robert N. S.
8,5
/10
Reviewed 6 day(s) ago
Friendly staff, morning call is also on time
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p***a
Staycation
9,4
/10
Reviewed 1 week(s) ago
FAMILY STAYCATION
From the moment we entered the hotel, the staff promptly greeted us, opened the door, and directed us to the check-in area. Upon arrival at the check-in desk, the staff immediately greeted us, processed our check-in, provided us with the key, and explained the breakfast area.
Ambience/Facilities: The ambiance is quite good, but what really made us comfortable were the facilities and spacious rooms.
Food: Breakfast was quite varied and tasty.
Staff Assistance: Very friendly and able to understand customer needs.
Highlights: Facilities and spacious rooms; perhaps a minibar could be added.
Price: Reasonable compared to competitors in the same class.
Location: Good location, but it's next to a less popular mall, so it's quiet at night.
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J***y
Transit
8,2
/10
Reviewed 1 week(s) ago
For 900k/day, the rooms aren't particularly nice, but they are quite spacious. The room I stayed in was a bit dirty, and the distance between the bathtub and the bathroom partition was too far from the bathroom, which could potentially wet the carpet. The sheets on the blanket weren't white and looked dull. The white sheets on the bed and the dull blanket were visible.
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AA
Albertus A. B. W.
Staycation
10,0
/10
Reviewed 2 week(s) ago
My stay at Artotel TS Suites was a fantastic experience from start to finish. The hotel's modern design and unique artwork created a vibrant and inspiring atmosphere. My room was exceptionally clean, spacious, and featured a very comfortable bed. The staff were incredibly friendly and went out of their way to be helpful. I would highly recommend this hotel to anyone visiting the area.
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Asep A.
Leisure
9,4
/10
Reviewed 2 week(s) ago
Thank you very much for the super great service, and the cleanliness of the room too.
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vs
vidya s.
Leisure
10,0
/10
Reviewed 2 week(s) ago
Thanks to Artotel Team for helping me set up the flower arrangement.
Special thanks to Pak Benny for the last minute help to fix the bathtub water.
Food and services are top notch!
Find this review helpful?
A***d
Staycation
9,7
/10
Reviewed 3 week(s) ago
The room is clean, the AC is cold, the only downside is that the sink for cold water is broken, so the water is very hot.
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DS
Dodix S.
8,5
/10
Reviewed 3 week(s) ago
many cockroaches are less than satisfying and disturb rest time
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R***A
8,5
/10
Reviewed 4 week(s) ago
Ok, all of them... It's definitely comfortable.
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RC
Rissa C. M.
Staycation
8,5
/10
Reviewed 4 week(s) ago
Comfortable and clean, highly recommended
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2 people find it helpful
ER
Ezra R. S.
Leisure
10,0
/10
Reviewed 4 week(s) ago
The hotel is clean and comfortable, the room is very spacious, it is really worth the price because the hotel is very spacious and luxurious.
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1 people find it helpful
A***a
Business
6,2
/10
Reviewed 4 week(s) ago
There are lots of animals in the room, you should check the cleanliness again.
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1 people find it helpful
M***n
Staycation
9,0
/10
Reviewed 5 week(s) ago
Overall, it's good, but not very clean. Many of the curtains look like they've been stained with vomit, but they haven't been replaced. The bathtub also leaks.
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2 people find it helpful
Sudio
Staycation
10,0
/10
Reviewed 5 week(s) ago
Hotel staff were friendly and helpful upon check-in.
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a***d
8,8
/10
Reviewed 5 week(s) ago
Good hotel and nice staff. I'll be back again.
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T***s
8,5
/10
Reviewed 5 week(s) ago
A leisurely 15-minute walk to Ciputra World, with plenty of restaurants nearby. The hotel grounds are quiet, with spacious rooms and beautiful morning views. The gym is fully equipped.
This hotel is a pleasant stay for both business and leisure.
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Revina
Leisure
10,0
/10
Reviewed 6 week(s) ago
The room was nice, clean, and spacious. It was exactly as pictured.
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1 people find it helpful
A***a
9,4
/10
Reviewed 6 week(s) ago
I loved my stay here, the room was quite dim however I actually really enjoyed the vibe of it. The room was also very clean and the bathtub in the room was very spacious.
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h
hediyanto
9,7
/10
Reviewed 6 week(s) ago
Good and recommend, to be repeated staying.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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