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Ashley Tanah Abang
Hotels
Preferred Partner
9,1
/10
Exceptional
1.149 reviews
What Guests Say About Their Stay
Bedroom (100)
Distance To City Center (98)
Hotel Area (96)
Staff Friendliness (95)
Hana A.
10,0
/ 10
Niceee ...
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In the Area
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Jalan K.H Wahid Hasyim 220, Kp. Bali, Tanah Abang, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Located next to Downtown Area
Heated Swimming Pool
Luxurious Design
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Available Room Types in Ashley Tanah Abang
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What's around Ashley Tanah Abang
Jalan K.H Wahid Hasyim 220, Kp. Bali, Tanah Abang, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250
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Discover More About Ashley Tanah Abang
note: hotel was previously named Ashley Tanah Abang
Location
Ashley Tanah Abang is located in area / city Tanah Abang.
About Ashley Tanah Abang
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Ashley Tanah Abang .
From business event to corporate gathering, Ashley Tanah Abang provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Ashley Tanah Abang , a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Ashley Tanah Abang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Ashley Tanah Abang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Ashley Tanah Abang is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Ashley Tanah Abang .
All facilities in Ashley Tanah Abang
Swimming Pool
Fitness Center
Common Space
Lobby
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Wedding service
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Public Facilities
- Parking
- Elevator
- Restaurant
- Breakfast restaurant
- Safety deposit box
- WiFi in public area
Business Facilities
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
Things to Do
- Fitness center
- Indoor pool
- Indoor heated pool
- Indoor pool
Transportation
- Airport transfer
- Secure parking
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Ashley Tanah Abang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Ashley Tanah Abang | 118 |
Number of floors in Ashley Tanah Abang | 6 |
Another facilities in Ashley Tanah Abang | Bathrobe, Cable TV, Desk, Hairdryer, In-room safe |
Frequently asked question in Ashley Tanah Abang
What are available facilities at Ashley Tanah Abang ?
There are top facilites at Ashley Tanah Abang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ashley Tanah Abang ?
The standard check-in time at Ashley Tanah Abang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ashley Tanah Abang provide breakfast?
Yes, Ashley Tanah Abang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ashley Tanah Abang ?
Ashley Tanah Abang is a 4.0-star hotel.
How many floors does Ashley Tanah Abang have?
Ashley Tanah Abang has 6 floors.
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More Reviews from Other Guests in Ashley Tanah Abang
Traveloka (1.069)
Other sources (80)
9,1
Exceptional
From 1.069 reviews
Provided by travelers on
Cleanliness
9,3
Room Comfort
9,1
Meal
8,8
Location
9,1
Service and Facilites
9,1
People often mention about Ashley Tanah Abang
All
Distance to City Center (74)
Bedroom (71)
Hotel Area (65)
Staff Friendliness (64)
Ambiance (64)
Room Space (63)
Bathroom (60)
Taste (60)
Accessibility (56)
Surroundings (51)
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Traveler Reviews Ashley Tanah Abang
Number of reviews per page
20
40
Customer reviews
A***a
Staycation
8,6
/10
Reviewed 6 day(s) ago
When I stayed here, my expectations were quite high. The interior design was very attractive from the photos. The lobby was attractive. However, upon check-in, the room lighting was rather dark, which was uncomfortable, especially the ambient light. The bright setting was too bright, and some of the spotlights shone directly into my eyes while I slept. The most disappointing thing was that the room window didn't offer a view of the city or the outside of the building, but rather artificial plants behind the window, with no view of the outside. Perhaps it was a coincidence that I got a room without a view, but the view really impacted the room's dark vibe. If there had been a view, the room would have felt more comfortable. There was a dirty teaspoon when I entered the room. Breakfast was pretty standard, not particularly delicious, not bad either. For a 4-star hotel, the quality of the food and the variety could be improved, for example with live cooking. As for the hotel's drinking water, I didn't expect it to still be the old concept of two bottles a day, considering that several well-known hotels have changed the system to a refill system. The distance between the parking lot and the lobby is quite far for a hotel of this class. Notes for those who want to check in here, add a request "room with a view outside the building" which is much more important than a room on the upper floor considering that according to the building plan, most of the room positions do not have a view outside the building.
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Accommodation's Reply
17 Sep 2025
Dear Guest, Thank you for taking the time to share your experience at Ashley Tanah Abang. We greatly appreciate your detailed review, as it greatly helps us improve the quality of our services and facilities. We are pleased to know that you enjoyed the interior design and ambiance of our hotel lobby. However, we also sincerely apologize for any inconvenience you experienced, particularly regarding the lighting in your room, the lack of a view from the windows, and the substandard cleanliness of the room amenities. This is an important note for our team to be more thorough and ensure the comfort of every guest. We also noted your feedback regarding the variety and quality of breakfast, including the live cooking suggestion, and the drinking water supply system. Your suggestions are very valuable, and we will consider them as part of our future service improvements. Similarly, the notes regarding parking access and the importance of requesting rooms with an exterior view will be taken seriously and communicated more clearly to guests upfront. Once again, we apologize for any inconvenience. Your review is a valuable motivation for us to make improvements. We hope that on your next visit, you will have a much more comfortable and memorable stay at Ashley Tanah Abang. Sincerely, Eko Kurniawan, Hotel Manager
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m***d
Business
10,0
/10
Reviewed 6 day(s) ago
All of this hotel: good staff, kindly, close to anywhere, clean also, all good.
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Accommodation's Reply
18 Sep 2025
Dear Valued Guest,
We are delighted to know that you had a pleasant stay at Ashley Tanah Abang, and that you enjoyed our friendly staff, the cleanliness of the rooms, as well as the hotel’s strategic location that makes it convenient to reach many places. These are indeed our main priorities, as we always strive to ensure every guest feels comfortable and well taken care of.
Your kind words are truly encouraging for the entire team, motivating us to continue providing excellent service and maintaining the highest standards of hospitality.
We truly hope this experience left you with wonderful memories, and we look forward to welcoming you back again soon for an even more enjoyable stay.
Sincerely,
Eko Kurniawan
Hotel Manager
Z***A
Leisure
8,8
/10
Reviewed 1 week(s) ago
Room is huge for two of us. Had a wonderful 3 night stays. Staff are all accomodating & polite. So close to shopping district tanah abang. We can just walk from the hotel. And taxi bluebird is ready in front of hotel every morning.
Breakfast choice is almost same for all 3 days🥲. The room ambience is a bit dark.
1 people find it helpful
Accommodation's Reply
17 Sep 2025
Dear Valued Guest,
Thank you very much for taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed the spacious room, the convenience of our location near Tanah Abang shopping district, and the warm hospitality of our staff. It is also wonderful to know that you had a pleasant 3-night stay with us.
At the same time, we sincerely appreciate your constructive comments regarding the breakfast variety and room ambience. Please be assured that we will review these points with our team to improve the guest experience. Your feedback is truly valuable to us, and we look forward to welcoming you back for an even more enjoyable stay at Ashley Tanah Abang.
Sincerely,
Eko Kurniawan
Hotel Manager
N***a
8,1
/10
Reviewed 2 week(s) ago
The food is not like a 4 star hotel, it lacks variety and taste, in fact, many other guests have commented but they have not responded.
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Accommodation's Reply
10 Sep 2025
Dear Guest, Thank you for taking the time to share your experience. We apologize for any dissatisfaction regarding the variety and taste of the food, which did not meet your expectations. Your feedback is very valuable, especially since this has also been a concern for several previous guests. We assure you that your comments will be promptly followed up by the relevant team as material for evaluation and improvement of our service quality going forward. We hope to provide a more satisfying breakfast experience on your next visit to Ashley Tanah Abang. Sincerely, Eko Kurniawan, Hotel Manager
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Rs
Rabit s. l. s.
Business
9,7
/10
Reviewed 2 week(s) ago
Check-in was satisfactory, staff understood customer needs.
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Accommodation's Reply
10 Sep 2025
Dear Rabit, Thank you very much for your positive review. We are pleased to hear that the check-in process was smooth and that our team was able to understand and meet your needs. This feedback is a great motivation for us to continue providing warm and satisfying service to every guest. We look forward to welcoming you back to Ashley Tanah Abang on your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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D***k
Staycation
6,6
/10
Reviewed 2 week(s) ago
all good but staff friendliness is poor.
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Accommodation's Reply
10 Sep 2025
Dear Valued Guest,
Thank you for sharing your feedback with us. We’re glad to hear that overall your stay went well, but we sincerely apologize if the friendliness of our staff did not meet your expectations. This is certainly not the standard of service we aim to provide, and we will address this matter with our team to ensure better hospitality in the future.
We truly appreciate your input and hope to have the chance to welcome you back, so we may provide you with the warm and attentive service that Ashley Tanah Abang is known for.
Sincerely,
Eko Kurniawan
Hotel Manager
Dewi N.
10,0
/10
Reviewed 2 week(s) ago
Hidden GEM! Only complaint is some room have No windows, Fire safety concern
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Accommodation's Reply
10 Sep 2025
Dear Dewi N,
Thank you for sharing your feedback and for calling us a “Hidden Gem.” We’re delighted that you had a positive impression of your stay.
We also sincerely appreciate your comments regarding the rooms without windows and your concern about fire safety. Please rest assured that all our rooms, including those without exterior windows, are built following strict safety standards and are equipped with appropriate ventilation and emergency systems. Your feedback is very valuable, and we will continue to ensure the comfort and safety of all our guests.
We look forward to welcoming you back to Ashley Tanah Abang in the future.
Sincerely,
Eko Kurniawan
Hotel Manager
N***a
9,7
/10
Reviewed 3 week(s) ago
The food needs to be varied.
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Accommodation's Reply
10 Sep 2025
Dear Guest, Thank you for your review. We are delighted to know that you enjoyed your stay at Ashley Tanah Abang. Your feedback regarding the breakfast selection is greatly appreciated, and we will certainly take this into consideration to improve the quality and selection of our menu in the future. We look forward to welcoming you back for an even better experience on your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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A***y
Staycation
10,0
/10
Reviewed 4 week(s) ago
The rooms are clean and the hotel environment is comfortable and the hotel staff and officers are polite and friendly.
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Accommodation's Reply
24 Aug 2025
Dear Guest, Thank you for your positive review. We are delighted to hear that the clean room, comfortable hotel environment, and friendly staff made your stay enjoyable. We hope you find us a consistent choice when looking for a hotel in Central Jakarta. Sincerely, Eko Kurniawan, Hotel Manager
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LY
Linda Y.
Staycation
10,0
/10
Reviewed 5 week(s) ago
The rooms are spacious, the atmosphere is comfortable, the staff are friendly and very helpful.
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Accommodation's Reply
19 Aug 2025
Dear Linda Y. We are very grateful for your review. We are delighted to hear that our rooms, ambiance, and staff service made your stay memorable. We look forward to your next visit. Kind regards, Eko Kurniawan, Hotel Manager.
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e***n
8,1
/10
Reviewed 6 week(s) ago
At first, I got a non-smoking room, but it smelled of cigarettes. I was moved to a new room, but it also didn't meet my expectations for a 4-star hotel.
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2 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Guest, Thank you for your feedback. We apologize for any inconvenience you experienced with your room, both in your initial stay and after your transfer. We take your feedback seriously as we ensure our rooms meet the standards of a four-star hotel. We look forward to providing you with an even better experience on your next visit. Sincerely, Eko Kurniawan | Hotel Manager
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Y***r
Staycation
10,0
/10
Reviewed 6 week(s) ago
The hotel is absolutely the best ‼️
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Accommodation's Reply
11 Aug 2025
Dear Guest, Thank you for your very positive review. We are honored to know that you enjoyed your stay at our hotel. We look forward to welcoming you back in the future to provide you with our best service. Sincerely, Eko Kurniawan, Hotel Manager
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M***a
10,0
/10
Reviewed 7 week(s) ago
Friendly and the food is delicious
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1 people find it helpful
Accommodation's Reply
09 Aug 2025
Dear Guest, Thank you for your positive review. We are delighted to know that you were satisfied with our team's hospitality and enjoyed the food we served. We look forward to welcoming you back in the future. Sincerely, Eko Kurniawan, Hotel Manager
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M***n
10,0
/10
Reviewed 7 week(s) ago
thank you Ashley Hotel for giving me an amazing stay experience
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1 people find it helpful
Accommodation's Reply
09 Aug 2025
Dear Guest, Thank you for your appreciation. We are delighted to learn that you had a wonderful stay with us. Positive feedback like this motivates the entire team to continue providing the best service. We look forward to welcoming you back to Ashley Hotel. Sincerely, Eko Kurniawan, Hotel Manager
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T***a
Business
10,0
/10
Reviewed 8 week(s) ago
⭐️ Good Front Desk Service
⭐️ Clean rooms, plenty of space, a Smart TV (so no need to worry about Netflix), a refrigerator and a kettle for coffee/tea.
⭐️ The bathroom is also clean, with complete amenities. Body and face towels are provided, and there's hot water and a hair dryer.
⭐️ Strategic location, close to a minimarket and nearby street food stalls.
⭐️ There's a swimming pool and gym. The clean pool is 1.2m deep and located on the ground floor (indoor).
⭐️ Breakfast is quite varied and some of the menu items are delicious.
⭐️⭐️⭐️⭐️⭐️ There's a friendly cat hiding in a potted plant in front of the lobby.
If I have another business around this hotel, I'll probably stay here again because it's comfortable.
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Accommodation's Reply
04 Aug 2025
Dear Guest, Thank you for your positive review. We are delighted to learn that you were satisfied with our front desk service and enjoyed the comfort of your room, including the Smart TV, refrigerator, and hot water kettle. Your feedback motivates us to continue maintaining the quality of our service and facilities. We look forward to your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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M***n
10,0
/10
Reviewed 8 week(s) ago
Very satisfied because the service was excellent. Access everywhere is easier.
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Accommodation's Reply
31 Jul 2025
Dear Guest, Thank you for your very positive review. We are delighted to hear that you were satisfied with our service and enjoyed the ease of access during your stay. We will continue to strive to provide the best service and look forward to welcoming you back again soon. Sincerely, Eko Kurniawan, Hotel Manager
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M***n
10,0
/10
Reviewed 8 week(s) ago
The food is varied and the rooms are clean. The staff is also very friendly.
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Accommodation's Reply
31 Jul 2025
Dear Guest, Thank you for your positive review! We are delighted to hear that you enjoyed the variety of food we serve, the comfort of our clean rooms, and the friendliness of our team. We look forward to your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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NA
Nurizan A. R.
Leisure
10,0
/10
Reviewed 8 week(s) ago
I had pleasant experience for my 2 days staycation at Ashley. The staff super friendly and offered the best hospitality. The hotel smells so nice and we were allowed to early check-in as our room was ready. Overall satisfied customer.
+4
1 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear Nurizan,
Thank you for sharing your wonderful experience with us. We’re thrilled to hear that you had a pleasant 2-day staycation at Ashley and that our team’s hospitality made a positive impression. We're also glad you appreciated the welcoming atmosphere and early check-in. Your satisfaction means a great deal to us, and we look forward to welcoming you back in the near future.
Sincerely,
Eko Kurniawan
Hotel Manager
M***d
9,7
/10
Reviewed 9 week(s) ago
Good, comfortable, quite satisfying.
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Accommodation's Reply
20 Jul 2025
Dear Guest, Thank you for taking the time to leave a review. We are pleased to know that you felt comfortable and satisfied during your stay with us. Your feedback is very important to us as we continue to improve our service. We look forward to welcoming you back in the future. Sincerely, Eko Kurniawan, Hotel Manager
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M***g
Staycation
10,0
/10
Reviewed 9 week(s) ago
Smooth check in, and we get an upgrade room, thank you for all staff, we have a great time for family staycation
1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Valued Guest,
Thank you for your kind review. We are pleased to hear that you had a smooth check-in experience and enjoyed the room upgrade. It is wonderful to know that you had a great time during your family staycation. We truly appreciate your kind words to our team and look forward to welcoming you back soon.
Sincerely,
Eko Kurniawan
Hotel Manager
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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