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Ashley Tanah Abang
Hotels
Preferred Partner
9,1
/10
Exceptional
1.094 reviews
What Guests Say About Their Stay
Distance To City Center (80)
Bedroom (80)
Staff Friendliness (78)
Hotel Area (78)
Hana A.
10,0
/ 10
Niceee ...
In the Area
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Jalan K.H Wahid Hasyim 220, Kp. Bali, Tanah Abang, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Located next to Downtown Area
Heated Swimming Pool
Luxurious Design
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Available Room Types in Ashley Tanah Abang
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Jalan K.H Wahid Hasyim 220, Kp. Bali, Tanah Abang, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250
Discover More About Ashley Tanah Abang
note: hotel was previously named Ashley Tanah Abang
Location
Ashley Tanah Abang is located in area / city Tanah Abang.
About Ashley Tanah Abang
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Ashley Tanah Abang .
From business event to corporate gathering, Ashley Tanah Abang provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Ashley Tanah Abang , a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Ashley Tanah Abang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Ashley Tanah Abang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Ashley Tanah Abang is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Ashley Tanah Abang .
All facilities in Ashley Tanah Abang
Swimming Pool
Fitness Center
Common Space
Lobby
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Wedding service
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Public Facilities
- Parking
- Elevator
- Restaurant
- Breakfast restaurant
- Safety deposit box
- WiFi in public area
Business Facilities
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
Things to Do
- Fitness center
- Indoor pool
- Indoor heated pool
- Indoor pool
Transportation
- Airport transfer
- Secure parking
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Ashley Tanah Abang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Ashley Tanah Abang | 118 |
Number of floors in Ashley Tanah Abang | 6 |
Another facilities in Ashley Tanah Abang | Bathrobe, Cable TV, Desk, Hairdryer, In-room safe |
Frequently asked question in Ashley Tanah Abang
What are available facilities at Ashley Tanah Abang ?
There are top facilites at Ashley Tanah Abang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ashley Tanah Abang ?
The standard check-in time at Ashley Tanah Abang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ashley Tanah Abang provide breakfast?
Yes, Ashley Tanah Abang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Ashley Tanah Abang
Traveloka (1.012)
Other sources (80)
9,1
Exceptional
From 1.012 reviews
Provided by travelers on
Cleanliness
9,3
Room Comfort
9,1
Meal
8,8
Location
9,1
Service and Facilites
9,1
People often mention about Ashley Tanah Abang
All
Distance to City Center (62)
Bedroom (58)
Hotel Area (57)
Ambiance (55)
Staff Friendliness (54)
Bathroom (51)
Room Space (49)
Taste (49)
Accessibility (45)
Surroundings (44)
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Traveler Reviews Ashley Tanah Abang
Number of reviews per page
20
40
Customer reviews
M***d
9,7
/10
Reviewed 2 hour(s) ago
Good, comfortable, quite satisfying.
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A***d
7,4
/10
Reviewed 2 day(s) ago
The only thing missing is vehicle access to the hotel. It's very far!
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Accommodation's Reply
18 Jul 2025
Dear Guest, Thank you for sharing your experience during your stay with us. We are delighted to hear that you enjoyed your stay at Ashley Tanah Abang. We also appreciate your feedback regarding vehicle access to the hotel. We recognize that this can be a challenge, and we will use your feedback to improve our guest experience in the future. We look forward to welcoming you back on your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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R***o
Leisure
9,7
/10
Reviewed 4 day(s) ago
The hotel is clean, smells good, the room size is very comfortable.
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A***A
10,0
/10
Reviewed 4 day(s) ago
I've stayed here 4 times, so it's my first choice when I go to Jakarta.
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Accommodation's Reply
18 Jul 2025
Dear Valued Guest, Thank you for your trust in Ashley Tanah Abang. We are truly honored to be your first choice every time you visit Jakarta. Your loyalty means a lot to us, and we will continue to strive to provide the best service with each visit. We look forward to your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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C***y
10,0
/10
Reviewed 6 day(s) ago
Comfortable hotel close to the city center. Will be back!
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Accommodation's Reply
18 Jul 2025
Dear Guest, Thank you for your positive review! We are delighted to hear that you enjoyed your stay and that you enjoyed our hotel's proximity to the city center. We look forward to welcoming you back on your next visit. We look forward to seeing you again at Ashley Tanah Abang. Sincerely, Eko Kurniawan, Hotel Manager
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Pretty F.
Staycation
8,5
/10
Reviewed 7 day(s) ago
This is my second time staying at an Ashley Hotel—my first was at Ashley Tugu Tani, and this time at Ashley Tanah Abang. The location in Tanah Abang is great, with several malls nearby and lots of cafes and restaurants around the hotel.
However, I had an issue with the late check-out. I had already requested a late check-out for 1 PM through the app. When I checked in, I informed the front desk again about my request, and even the next morning before breakfast, I reminded them once more. The front desk confirmed and approved my late check-out each time.
But to my surprise, at exactly 12 PM, I received a call from the hotel asking me to check out immediately and was only given time until 12:30 PM because the hotel was busy. I explained that I had already informed them three times and had received approval. This was quite disappointing, as I expected better coordination from the hotel staff.
But overall i enjoyed my stay here.
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Accommodation's Reply
18 Jul 2025
Dear Pretty F,
Thank you for choosing Ashley Hotels once again, and for taking the time to share your experience. We’re delighted to hear that you enjoyed our convenient location in Tanah Abang and that you had a pleasant overall stay.
However, we sincerely apologize for the inconvenience you experienced regarding your late check-out request. We truly regret the miscommunication and the confusion it caused, especially after your request had been confirmed multiple times. Please be assured that we take your feedback seriously, and we will be reviewing this matter with our team to ensure better coordination moving forward.
Your continued support means a lot to us, and we truly appreciate your understanding. We hope to welcome you back for a smoother and more enjoyable experience in the near future.
Sincerely,
Eko Kurniawan
Hotel Manager
A***i
Business
9,4
/10
Reviewed 1 week(s) ago
got a corner room with no windows 🤦
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Accommodation's Reply
11 Jul 2025
Dear Guest, Thank you for your review and we apologize for any inconvenience you experienced with your room assignment. Your feedback is greatly appreciated and will be taken into consideration in future room arrangements. We look forward to providing you with an even better experience on your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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K***s
Business
10,0
/10
Reviewed 3 week(s) ago
Extended overnight because my wife was not feeling well, but had to change rooms because the previous room type was not available. Mr. Jonathan from Front Desk was very helpful in arranging our move. Thank you
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Accommodation's Reply
03 Jul 2025
Dear Guest, Thank you for sharing your experience with us. We pray that your wife recovers and feels better soon. We are also glad to hear that Jonathan from the Front Desk team was able to assist you with the room transfer process. Your review means a lot to us, and we hope to welcome you back with a more comfortable experience in the future. Sincerely, Eko Kurniawan. Hotel Manager
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K***s
Business
10,0
/10
Reviewed 3 week(s) ago
All the process went smoothly. Mr. Jonathan from the front desk was very helpful and fast. Thank you very much
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Valued Guest, Thank you very much for your positive review. We are very happy to hear that all the process went smoothly and that Mr. Jonathan from the front desk was able to assist you promptly and friendly. We will convey your appreciation to him. We look forward to welcoming you back again in the future! Sincerely, Eko Kurniawan. Hotel Manager
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AS
Adelheid S.
Staycation
10,0
/10
Reviewed 3 week(s) ago
My family and I just stayed here for the first time. One of the things we like is the indoor pool, comfortable room (although not soundproof), clean and comfortable bathroom, and the public area of the hotel is also comfortable. I want to stay here again sometime. Hopefully I can get a family room.
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Adelheid S, Thank you for choosing Ashley Hotel Tanah Abang for your and your family’s first stay experience. We are glad to hear that the facilities such as the indoor pool, the comfort of the room, and the cleanliness of the bathroom gave a positive impression during your stay with us. Your feedback regarding the soundproofing of the room will be our concern for improving our services in the future. We look forward to welcoming you back, and hopefully on your next visit we can provide a family room that suits your family’s needs. See you next time! Sincerely, Eko Kurniawan. Hotel Manager
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G***t
Staycation
8,7
/10
Reviewed 3 week(s) ago
Rating on traveloka 9.1. But the experience I felt was not as good as the rating. The hotel area and rooms are very modern and fragrant but the service is not as friendly as other hotels in its class. It seems ordinary and rather indifferent. Breakfast is not varied, just like that. With so many rooms, the restaurant for breakfast is quite narrow. Inside there is an owner's table located in the middle of the restaurant without a partition, and cannot be used. It's funny, why is the owner's dining table placed in the middle, why not make a separate room in the restaurant. There are no extra beds available in this hotel either. Very unsuitable for staycations, maybe it's suitable for business.
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Guest, Thank you for your review and feedback. We apologize if your stay experience has not met your expectations, especially regarding staff service, breakfast variety, and restaurant area comfort. Your feedback is very important to us as evaluation material to continue improving the quality of our services and facilities. Regarding the restaurant area and special table policy, we will forward it to management for review so as not to interfere with guest comfort. We also understand that each guest's needs are different, and we will consider the flexibility of facilities such as extra beds in the future. Hopefully in the future we can provide a better and more memorable experience for you. Respectfully. Eko Kurniawan. Hotel Manager
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N***r
Transit
8,6
/10
Reviewed 3 week(s) ago
the ambience was good enough. but the room space and the sound proof made the overall experience went unwell. since i heard the others' room voice and the furniture in the bedroom i think it's not worth for almost 1mio price. asked for help to deliver my online delivery thru my room but they were not there so i have to go down. the location was the only thing that safe the rate
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2 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Valued Guest,
Thank you for sharing your experience with us. We are glad you enjoyed our ambience and convenient location, but we are truly sorry to hear that the room size, soundproofing, and service did not meet your expectations.
Your comments about noise transfer and furniture comfort have been shared with our engineering and housekeeping teams so we can improve room insulation and furnishings. We also apologize for the inconvenience you experienced with your online delivery; we will reinforce our staff’s procedures for handling in‑room deliveries to ensure you receive full assistance next time.
We appreciate your feedback, as it helps us make the necessary enhancements. We hope you will give us another opportunity to provide a more comfortable and seamless stay in the future.
Sincerely,
Eko Kurniawan
Hotel Manager
AS
Anton S.
Staycation
9,1
/10
Reviewed 6 week(s) ago
Thank you, Ms. Anna, for being very friendly and helpful to us😃🥰
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Accommodation's Reply
13 Jun 2025
Dear Anton S, Thank you very much for your appreciation! We will convey your warm regards to Ms. Anna. It is a pleasure to know that her service was impressive and helpful during your stay. See you again on your next visit! Sincerely, Eko Kurniawan. Hotel Manager
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K***k
Staycation
8,8
/10
Reviewed 6 week(s) ago
The experience of staying here is quite good in terms of room and cleanliness. But unfortunately there are some things that can be improved, namely, the variety of food at breakfast, the service staff at breakfast (because at that time the restaurant was full and I sat at a table that said reserve, I was suddenly informed by the staff that I could not sit there. Unfortunately the staff did not find me a place that I could sit so it seemed like they were just "chasing me away" not "moving me", so I did not continue my breakfast because there were no empty tables). Thank you
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Valued Guest, Thank you for sharing your experience. We are glad to know that you felt comfortable with the room and its cleanliness. However, we also apologize for the inconvenience you experienced during breakfast, especially regarding the variety of food and the service of our staff in the restaurant area. Your feedback means a lot to us and we will immediately follow up with the relevant team so that similar incidents do not happen again in the future. We will strive to be better in providing friendly and solution-oriented services, especially in situations when the restaurant is full. Thank you for your visit, and we look forward to welcoming you back with a more pleasant experience. Sincerely, Eko Kurniawan. Hotel Manager
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Yw
Yulinda w.
Staycation
10,0
/10
Reviewed 6 week(s) ago
The room is nice, spacious and clean but not soundproof. The food is quite good but the variety is limited. The location is close to everywhere
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+2
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Accommodation's Reply
13 Jun 2025
Dear Yulinda W, Thank you for your review! We are glad you enjoyed the spacious, clean room and the strategic location of the hotel. Your feedback regarding the noise and food variety will be our concern for future improvement. Hope to welcome you back with a better experience! Sincerely, Eko Kurniawan. Hotel Manager
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N***a
Leisure
10,0
/10
Reviewed 6 week(s) ago
Close to the city center, friendly staff in serving guests
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2 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Valued Guest, Thank you for your positive review! We are glad you found our staff friendly and enjoyed the hotel's strategic location near the city center. We look forward to your next visit! Sincerely, Eko Kurniawan. Hotel Manager
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z***n
10,0
/10
Reviewed 8 week(s) ago
very very good
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Valued Guest, Thank you very much for your appreciation! We are very happy that you are very satisfied with your stay experience. See you again on your next visit! Sincerely, Eko Kurniawan. Hotel Manager
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A***d
Staycation
9,1
/10
Reviewed 9 week(s) ago
Thank you Ms. Anna for your service☺
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Accommodation's Reply
24 May 2025
Dear Valued Guest, Thank you very much for your appreciation! We will convey your greetings and gratitude to our staff Anna. We are glad to hear that the service provided left a good impression. See you again at Hotel Ashley Tanah Abang. Sincerely, Eko Kurniawan. Hotel Manager
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KD
Keanni D.
9,6
/10
Reviewed 13 week(s) ago
The breakfast food quality isn't so good, but the rest are fine.
3 people find it helpful
Accommodation's Reply
23 Apr 2025
Dear Keanni D,
Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed most aspects of your experience with us. We’re sorry to learn that the breakfast did not meet your expectations. Your comments are important to us, and we’ll be sure to share them with our culinary team so we can work on improving the quality. We hope to have the opportunity to serve you again and provide a better breakfast experience next time.
Sincerely,
Eko Kurniawan
Hotel Manager
L***y
Staycation
10,0
/10
Reviewed 13 week(s) ago
Good place to stay in Jakarta! Definitely will come back 🖤
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Accommodation's Reply
18 Apr 2025
Dear Guest
Thank you for awarding the hotel a Fantastic rating.
We are delighted to know that you enjoyed your experience with us, and we look forward to welcoming you back soon.
Sincerely,
Eko Kurniawan
Hotel Manager
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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