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ASTON Pontianak Hotel & Convention Center
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ASTON Pontianak Hotel & Convention Center
Hotels
Jalan Gajah Mada, Gajah Mada 21, Pontianak Selatan, Pontianak, Kalimantan Barat, Indonesia, 78121
Staffs have been vaccinated for COVID-19.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.
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Traveloka
8.3 Impressive
From 3,830 reviews
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Check our curated reviews for honest descriptions about this accommodation.
pelayanan bagus
Room, meal, location, service are great
Ria A.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
See More Facilities
Location Info
Jalan Gajah Mada, Gajah Mada 21, Pontianak Selatan, Pontianak, Kalimantan Barat, Indonesia, 78121
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Per Night
Results for 1 rooms, 1 guests, staying from 27 Mar 2023 for 1 nights. 0 room options available.
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Check-in
Mon, 27 Mar 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 3,830 reviews
8.3
Impressive
Fantastic
957
Very Good
2,047
Satisfying
242
Average
579
Poor
5
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (25)
clean room (19)
affordable price (1)
excellent service (20)
tasty breakfast (7)
great facilities (3)
spacious room (1)
tasty food (7)
SEE MORE (8)
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BD
Bernhard D. N.
9.4
/ 10
25 Jan 2023
Staycation
This was our fourth stay at the Aston Pontianak. The staff, service and food were all as good you could expect. We thoroughly enjoyed the Garden Lounge by day and at night listening to some easy listening music. My home away from home when in Pontianak is the Aston. Thanks again to Ricky and all the staff who made this stay a very enjoyable one.
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MA
Mega A. B.
8.5
/ 10
10 Jan 2023
Business
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ZS
Zulfiadi S.
10
/ 10
12 Dec 2022
Excellent services and smart staff hotel.
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Masayu S.
8.5
/ 10
14 Nov 2022
Staycation
1 people found this helpful
Accommodation's Reply
08 Dec 2022
Dear Masayu,
Thank you for giving a positive rating.
Kind regards,
Anto W. Soemartono
General Manager
FT
Frans T. F.
4.8
/ 10
09 Oct 2022
I'm not sattisfied with the service, sorry to say that. Hope you can improve your service. Thanks.
1 people found this helpful
Accommodation's Reply
26 Oct 2022
Dear Frans T,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Once again, please accept our sincere apologies and thank you for bringing up your concerns to us and we hope you could give us a chance to welcome you again to ASTON Pontianak Hotel & Convention Center with a much better experience.
Sincerely,
Anto W. Soemartono,
General Manager
BD
Bernhard D. N.
10
/ 10
27 Sep 2022
Holiday
Another good stay at our favourite hotel in Pontianak. Thoroughly enjoyed the food, drinks and ambiance. If you enjoy cigars, fine whiskey and live music then head down to the Garden Lounge. Riki the F&B manager and his wonderful team will surely make you few welcome as special guests. Thanks again.
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FE
Ferdinand E.
8.5
/ 10
19 Sep 2022
Overall great. The only setback is. Its not smoking free environment. Even though book for smoke free room, the cigarette scents were everywhere in the air. Not healthy at all.
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BD
Bernhard D. N.
9.7
/ 10
14 Sep 2022
This was our second stay at the Aston. Unfortunately I had made an error on my initial booking and booked two single beds instead of the Executive King. The reception staff rectified the problem with ease and professionalism. Please pass on my sincere thanks to the staff on duty mid afternoon of 12 September. We had a fun time enjoying cocktails and listening to live music in the Garden Lounge. The breakfast buffet was extensive and suitable for people from Indonesia as well as westerners. We didn't eat at the other restaurants but did on our previous week long visit. I can highly recommend the Aston Pontianak for an overnight or longer stay.
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CHRISTOFEL S. M.
9.7
/ 10
07 Sep 2022
Business
Great, awesome, clean, good location.
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H
Herlina
6.6
/ 10
29 Jun 2022
The staff were actually friendly. When we checked-in we have to wait for more that 10 minutes because our room need to be prepared. But it's OK because the staff inform us. The room was clean but we can't sleep because our room its too noisy. Our room is above the Club (perhaps) the sound and rhythm of the music echoing in our room from 9PM until 3AM on the next day. When we checked-out at 4AM, we left 1 kg apples and 2kgs oranges in the fridge. We made mistake for leaving our stuffs in the room, but the staff didn't inform us that our stuffs still in the room when they check the room before we leave. Thank you.
1 people found this helpful
Accommodation's Reply
02 Jul 2022
Dear Herlina,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. Please accept our apologies regarding the oranges and apples that were left behind and were not informed of before checkout. This is the fault of our team and we will remind them of the SOP before the guest leaves the hotel room. Thank you for bringing up your concerns to us and we hope you could give us a chance to welcome you again to ASTON Pontianak Hotel & Convention Center with a much better experience.
Sincerely,
Anto W. Soemartono,
General Manager
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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Pets
Pets are not allowed in the accommodation.
Hotel Description
Location
Staying at ASTON Pontianak Hotel & Convention Center is a good choice when you are visiting South Pontianak.
The hotel has a very good location, also near the Supadio Airport (PNK), which is only 14.42 km away.
The hotel is located only 1.6 km away from Pontianak Harbour.
This hotel is very easy to find since it is strategically positioned close to public facilities.
About ASTON Pontianak Hotel & Convention Center
From business event to corporate gathering, ASTON Pontianak Hotel & Convention Center provides complete services and facilities that you and your colleagues need.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from ASTON Pontianak Hotel & Convention Center exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
ASTON Pontianak Hotel & Convention Center is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at ASTON Pontianak Hotel & Convention Center.
Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Operational Hours | From 14:00 - Before 12:00 |
Facilities
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Minibar
- Shower
- TV
Hotel Services
- Bellhop
- 24-hour security
- Laundry service
- Luggage storage
- 24-hour Receptionist
General
- AC
- Family room
- Non-smoking room
- Smoking area
Things to Do
- Fitness center
- Garden
- Outdoor pool
Food and Drinks
- Bar
- Bar
Transportation
- Airport transfer
- Car rental
Connectivity
- Internet point
- LAN Internet
Business Facilities
- Business center
- Meeting facilities
Nearby Facilities
- ATM/Banking
- Shops
Family-friendly Facilities
- Children pool
Kids and Pets
- Babysitting
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Most commonly asked questions about ASTON Pontianak Hotel & Convention Center
What are available facilities at ASTON Pontianak Hotel & Convention Center?
There are top facilites at ASTON Pontianak Hotel & Convention Center such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ASTON Pontianak Hotel & Convention Center?
The standard check-in time at ASTON Pontianak Hotel & Convention Center is starting from From 14:00 while the latest check-out time is at Before 12:00
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