Promos Partner with UsSavedMy Booking
IDR
Pay

Log in to your account

No account yet?
Register
Or log in with:
1
2
  1. Hotels
  2. Indonesia(44,744 Hotels)
  3. North Sulawesi(276 Hotels)
  4. Manado(203 Hotels)
  5. Malalayang(46 Hotels)
  6. Best Western The Lagoon Hotel

Best Western The Lagoon Hotel

Hotels
Jalan Wolter Monginsidi No. 1, Kompleks Bahu Mall Blok A3, Malalayang, Manado, Sulawesi Utara, Indonesia, 95115
Online Check-In Available
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
BEDROOM Best Western The Lagoon Hotel
BEDROOM Best Western The Lagoon Hotel
EXTERIOR_BUILDING Best Western The Lagoon Hotel
VIEW_ATTRACTIONS Best Western The Lagoon Hotel
RESTAURANT Best Western The Lagoon Hotel
See All Photos
Traveloka
8.5 Impressive

From 2,700 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

Awesome stay for 6D5N at best western the lagoon hotel, all staff always smile, room is clean and big, superb view in my room, can see beautiful sea and manado tua mount, breakfast a lot of choice. Will stay here again if I am going back to manado
Yufron K.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
See More Facilities
Speed up your search by choosing what you need




Review by Traveloka users

Based on 2,700 reviews

8.5
Impressive
Fantastic
929
Very Good
1,289
Satisfying
132
Average
350
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
Rahmayanti P.
2 Reviews
8.5
/ 10
8.5
02 Apr 2021
Holiday

Like this review?

GD
Gisela D.
0 Reviews
6.9
/ 10
6.9
31 Mar 2021
Staycation
Friends
Took a long time to check in and they didn't give the towel

Like this review?

TE
TRIANA E.
0 Reviews
5.2
/ 10
5.2
29 Mar 2021
Business
Bad check-in experienced! I've waited for 2 hours. Then I got the worst room, I need to request a new room

Like this review?

RA
Rilvanza A. M.
10
/ 10
10
25 Mar 2021
Staycation
Family
Good view, room is clean, service is the best.. Thank you :)

Like this review?

OY
Otniel Y. B. H.
0 Reviews
6.0
/ 10
6.0
21 Mar 2021
Staycation
Family
We check in on 3pm, but waiting for approximately 1.5 hour for the room is ready. The lift sometimes can't work using the room key card, I must go to receptionist to change the card. Most of the time, in busy hour, the lift is so full, so we wait too long. We request housecleaning using the sign beside the door, but housecleaner not coming.

Like this review?

Accommodation's Reply

29 Mar 2021
Dear Otniel, Warmest Greetings From Best Western The Lagoon Hotel! We apologize for the series of unacceptable events that occurred during your stay. I already look into the issues that you've noted, and take corrective action immediately. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guest. Thank you. Best Regards, Jemmy Budihartono Executive Assistant Manager
FA
Felicia A.
0 Reviews
10
/ 10
10
27 Feb 2021

Like this review?

Accommodation's Reply

16 Mar 2021
Dear Felicia, Warm Greetings from Best Western The Lagoon Hotel! First of all we really appreciate your positive review of our hotel. We also want to thank you for highlighting some of your observations. Your review will motivate us to continue to optimize our services and ensure you have unforgettable moments at our hotel. We look forward to welcoming you back. Greetings, Jemmy Budihartono Executive Assistant Manager
Translated by Google Icon
ML
Marcly L. P.
0 Reviews
8.5
/ 10
8.5
14 Jan 2021
Holiday
Solo

1 liked this review

Accommodation's Reply

05 Feb 2021
Dear Marcly, Warm Greetings from Best Western The Lagoon Hotel! Thank you very much for your review of our hotel. We are glad you enjoyed our service facilities and we look forward to welcoming you back. Greetings, Jemmy Budihartono Executive Assistant Manager
Translated by Google Icon
Margaret D. S.
8 Reviews
5.8
/ 10
5.8
04 Jan 2021
Dirty in general. Bathroom is not cleaned properly, plenty of watermark. Chipped soap holder. Dirty glasses. Lamp cover has mould on it. I expect much better from a well known chain hotel. Will not recommend to anyone and definitely will not come again.

Like this review?

Ivone A. S. S.
1 Reviews
9.0
/ 10
9.0
04 Jan 2021
Holiday
Family

Like this review?

Accommodation's Reply

09 Jan 2021
Dear Ivone, Warm Greetings from Best Western The Lagoon Hotel! First of all we really appreciate your positive review of our hotel. We also want to thank you for highlighting some of your observations. Your review will motivate us to continue to optimize our services and ensure you have an unforgettable moment at our hotel. We look forward to welcoming you back. Greetings, Jemmy Budihartono Executive Assistant Manager
Translated by Google Icon
sunarti a.
7 Reviews
8.5
/ 10
8.5
02 Jan 2021
Holiday
Family

Like this review?

Accommodation's Reply

09 Jan 2021
Dear Sunarti, Warm Greetings from Best Western The Lagoon Hotel! First of all we really appreciate your positive review of our hotel. We also want to thank you for highlighting some of your observations. Your review will motivate us to continue to optimize our services and ensure you have an unforgettable moment at our hotel. We look forward to welcoming you back. Greetings, Jemmy Budihartono Executive Assistant Manager
Translated by Google Icon
An icon button
1
2
3
...
77
An icon button
Hotel Description
Check-in and Check-out Time

Check-in: From 14:00
Check-out: Before 12:00

Location
Best Western The Lagoon Hotel is located in area / city Malalayang.

There are plenty of tourist attractions nearby, such as Star Square Manado within 0.18 km, and Manado Town Square within 1.32 km.

About Best Western The Lagoon Hotel

Whether you are planning an event or other special occasions, Best Western The Lagoon Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Best Western The Lagoon Hotel.

From business event to corporate gathering, Best Western The Lagoon Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Best Western The Lagoon Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Best Western The Lagoon Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Best Western The Lagoon Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Best Western The Lagoon Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Best Western The Lagoon Hotel.

Read More
Hotel Policy

Breakfast time start from 06:00 until 10:00.

Smoking is strictly not allowed in this property, and smoking area is available.

Pets are NOT allowed.

Hotel may accept Early check in, subject to room availability

Hotel may accept Late check out, subject to room availability

Read More
Facilities
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Refrigerator
    • Shower
    • TV
  • General
    • AC
    • Connecting rooms
    • Family room
    • Heater
    • Non-smoking room
    • Smoking area
  • Hotel Services
    • Bellhop
    • Concierge
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Buffet breakfast
  • Things to Do
    • Fitness center
    • Massage
    • Outdoor pool
    • Spa
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Hair salon
    • Supermarket
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Business Facilities
    • Business center
    • Meeting facilities
  • Family-friendly Facilities
    • Children pool
  • Transportation
    • Valet parking
  • Accessibilty
    • Accessibility equipment
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Need help?