Bonnet Hotel Surabaya

Hotels
8,6
/10
Very Good
4.989 reviews

What Guests Say About Their Stay

Surroundings (119)
Bedroom (107)
Staff Friendliness (105)
Bathroom (98)
Tan H. C.
9,7
/ 10
The hotel is clean, comfortable room. Located near to Bonnet Supermarket. Many foods around hotel.
Grace n.
9,7
/ 10
best in cleanest hotel for many times from years ago come and stay in this hotel they keep it clean and comfort. like the supermarket down the hotel there's many cake and cookies and food around this hotel... always comeback here everyrime we go to surabaya
fahriyanto d.
9,7
/ 10
Good hotel. Nice room with bolsters!! Love this hotel. 👍🏽 . Perfect location with best price in its class. Warm and polite staff. Room was extremely clean.
khalfia k.
9,7
/ 10
all of the facilities very good. it's already complete before I come to ma room. and I feel happy because they also near with a lot of place to buy some food
Ayu k. p. d.
10,0
/ 10
The room spacious, breakfast delicious. But what I wanted to highlight are, the staff were really nice and understanding. This hotel provide wheelchair. And the bathroom were spacious enough for me who have limited mobility. Also the parking area to lobby and room, for me even though challenging, I can get there. I really hope someday I can come here again at better condition because I like stayed here.
In the Area
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Jalan Manyar Kertoarjo V / 62, Gubeng, Gubeng, Surabaya, Jawa Timur, Indonesia, 60285

Main Facilities

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Laundry service
Restaurant
Luggage storage
Elevator
Garden
Wheelchair accessible
note: hotel was previously named Bonnet Hotel Staying at Bonnet Hotel Surabaya is a good choice when you are visiting Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Bonnet Hotel Surabaya

Jalan Manyar Kertoarjo V / 62, Gubeng, Gubeng, Surabaya, Jawa Timur, Indonesia, 60285
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Lobby Bonnet Hotel Surabaya
Lobby 2 Bonnet Hotel Surabaya

Discover More About Bonnet Hotel Surabaya

note: hotel was previously named Bonnet Hotel

Location


Staying at Bonnet Hotel Surabaya is a good choice when you are visiting Gubeng.

About Bonnet Hotel Surabaya

Bonnet Hotel Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Bonnet Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Bonnet Hotel Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

Bonnet Hotel Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Bonnet Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Bonnet Hotel Surabaya provides a pleasant accommodation for your stay.

From business event to corporate gathering, Bonnet Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Bonnet Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Bonnet Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Bonnet Hotel Surabaya.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bonnet Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Bonnet Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Bonnet Hotel Surabaya is the right place to stay.

All facilities in Bonnet Hotel Surabaya

Lobby Bonnet Hotel Surabaya
Lobby
Bedroom Bonnet Hotel Surabaya
Bedroom
In-room Bathroom Bonnet Hotel Surabaya
In-room Bathroom
Restaurant Bonnet Hotel Surabaya
Restaurant

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Snacks
  • Vegetarian meal

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Things to Do

  • Garden
  • Massage
  • Spa
  • TV lounge

Transportation

  • Area shuttle with surcharge
  • Shopping center shuttle (surcharge)
  • Valet parking

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Business Facilities

  • Computer station
  • Meeting facilities
  • Projector

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Bonnet Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bonnet Hotel Surabaya
90
Number of floors in Bonnet Hotel Surabaya
2
Another facilities in Bonnet Hotel Surabaya
A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast, Buffet breakfast

Frequently asked question in Bonnet Hotel Surabaya

What is normal check-in & check-out time at Bonnet Hotel Surabaya?
The standard check-in time at Bonnet Hotel Surabaya is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Bonnet Hotel Surabaya provide breakfast?
Yes, Bonnet Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Bonnet Hotel Surabaya?
Bonnet Hotel Surabaya is a 3.0-star hotel.
How many floors does Bonnet Hotel Surabaya have?
Bonnet Hotel Surabaya has 2 floors.
How many rooms are available at Bonnet Hotel Surabaya?
Bonnet Hotel Surabaya has 90 rooms in total.
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More Reviews from Other Guests in Bonnet Hotel Surabaya

Traveloka (4.968)
Other sources (21)
8,6
Very Good
From 4.968 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,1

Location

8,8

Service and Facilites

8,6

People often mention about Bonnet Hotel Surabaya
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Surroundings (69)
Ambiance (64)
Bedroom (64)
Staff Friendliness (62)
Bathroom (56)
Hotel Area (52)
Wifi (49)
Family Friendly (48)
Accessibility (46)
Distance to City Center (44)
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Traveler Reviews Bonnet Hotel Surabaya

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40
Customer reviews
S***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 day(s) ago
Strategic location, friendly staff
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Accommodation's Reply
21 Oct 2025
Dear Ladies/Gentlemen, Warmest regards, Bonnet Hotel Surabaya 💙 Thank you for your positive review 🙏😊 We are delighted that you enjoyed our strategic location and the friendly service provided by the Bonnet Hotel team. Our location is very strategically located in the heart of East Surabaya, close to renowned business and educational hubs such as Airlangga University (UNAIR), Sepuluh Nopember Institute of Technology (ITS), and Soetomo General Hospital. The surrounding area is also known as the renowned food hub of East Surabaya, where guests can easily savor a wide variety of delicious local dishes. Your comments and appreciation mean a lot to us and are the driving force behind us to maintain the highest standards of cleanliness, comfort, and service for all our guests. May you always be healthy, happy, and successful. We look forward to welcoming you back to Bonnet Hotel Surabaya, your comfortable accommodation in the strategic area of Kota Pahlawan 💙 Best regards, Bonnet Hotel Surabaya
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Elis W.
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 day(s) ago
My first stay at Bonnet Hotel was very memorable. The room was clean, the staff were friendly, and the breakfast was incredibly delicious and had a wide variety of dishes. The room price was also affordable. If I go to Surabaya, I will definitely come back and stay here again ☺❤
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Accommodation's Reply
21 Oct 2025
Dear Elis W, Warmest regards, Bonnet Hotel Surabaya 💙 Thank you for this wonderful and heartfelt review 🙏😊 We are delighted to hear that your first experience at Bonnet Hotel was a great one. It is a pleasure for us to feel comfortable with the cleanliness of our room, the friendliness of all our staff, and enjoy our delicious breakfast with a wide selection. We believe that guest satisfaction is the result of the hard work of our team who serve with heart. We pay attention to every detail, from the cleanliness of our rooms, the smiles of our staff, to the taste of our food in our restaurants, to provide a warm and memorable experience for all our guests. And thank you for our affordable room rates. Bonnet Hotel is committed to providing the best value for our guests, combining comfort, service, and our strategic location in the heart of East Surabaya. Our surrounding area is also known as the business, educational, and culinary hub of East Surabaya, close to Universitas Airlangga (UNAIR), Sepuluh Institute of Technology (ITS), and Soetomo Hospital, and is surrounded by many popular restaurants within walking distance. We hope that all our guests will feel at home here, enjoying the vibrant and friendly atmosphere of Bonnet area. Your feedback and trust means a lot to us. And it is the driving force for all the team to continue to provide the best service on every occasion. We will maintain the standards of cleanliness, delicious menus and friendly service to make your next visit even more special. We wish you and your family good health, happiness and success in every step of the way. We sincerely look forward to welcoming you back to Bonnet Hotel Surabaya, a place where comfort, warmth and sincere service will always greet you with a sincere smile. 💙 Best regards, Bonnet Hotel Surabaya
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m***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
Yesterday, the lights went out at the hotel for quite a while. When I went down to the FO, there was no guard. Maybe a suggestion if there is a problem like that, please have someone guard the FO section.
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Accommodation's Reply
14 Oct 2025
Dear Guest, Bonnet Hotel Surabaya would like to sincerely thank you for your review and interest. We apologize for the inconvenience caused during the power outage and for the absence of our front desk staff at the time. We have assessed the situation and have assigned front desk staff to be on standby in case of emergency to ensure that guests can receive assistance and information promptly. Your feedback is very important to improve our services and our team's readiness in all situations. Best regards, Imam Santoso General Manager Bonnet Hotel Surabaya
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Aza P.
icon-origin-TRAVELOKA
6,6
/10
Reviewed 3 week(s) ago
Failed to check in because the hotel did not receive the booking list from Traveloka and there was no solution for the related problem, the hotel email listed on Traveloka was not synchronized with the active hotel email, for some people, time and certainty are very important, I do not recommend this hotel
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Accommodation's Reply
10 Oct 2025
Dear Azaputra and The Bonnet Hotel Surabaya, Thank you for your valuable review and feedback. We apologize for the inconvenience you experienced during your stay. Upon further investigation, we discovered that there was an error in the system data, which prevented the front desk staff from properly processing your reservation. We sincerely apologize for not being able to resolve this issue in a timely manner. We understand the inconvenience and lost time you have experienced. Upon receiving this information, we immediately investigated and restored the system, properly synced all booking data with the hotel’s official email address, and took steps to prevent the same issue from happening again. We value your time and trust, and take it as our top priority. Your valuable feedback is important to our reputation, and we will continue to strive to improve our inter-departmental cooperation and service quality. Once again, I sincerely apologize. We look forward to welcoming you back with even faster and more professional service. Thank you! Mr. Imam Santoso, General Manager of The Bonnet Hotel Surabaya
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G***G
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Very good for families, the food is delicious
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Accommodation's Reply
30 Sep 2025
To: Mr./Mrs. G****G Good afternoon. Warm greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very pleased that you are willing to share your experience with us. It is an honor for us to hear and learn about your experience during your stay with us. We apologize for any inconvenience. We will take your criticism and suggestions into account, and we will continue to maintain the quality of our service. We strive to continuously improve our exceptional service. We look forward to serving you again at Bonnet Hotel Surabaya. Thank you. Regards. Bonnet Hotel Surabaya
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
The rooms are always cleaned, the environment is safe and easy to access, and the staff is friendly.
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Accommodation's Reply
30 Sep 2025
To: Mr./Mrs. G****t Good afternoon. Warm greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very pleased that you are willing to share your experience with us. It is an honor for us to hear and learn about your experience during your stay with us. We apologize for any inconvenience. We will take your criticism and suggestions into account, and we will continue to maintain the quality of our service. We strive to continuously improve our exceptional service. We look forward to serving you again at Bonnet Hotel Surabaya. Thank you. Regards. Bonnet Hotel Surabaya
Rahainun R.
icon-origin-TRAVELOKA
6,3
/10
Reviewed 3 week(s) ago
I got a room near the restaurant and it was really noisy...everything was clearly audible.
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Accommodation's Reply
03 Oct 2025
Dear Mr./Ms. Rahainun R. Thank you for sharing your experience with us. We apologize for the inconvenience caused by the room's location near the restaurant, which made it quite noisy. We greatly appreciate this feedback and will use it as a basis for further evaluation to improve guest comfort. For your next visit, we will be happy to recommend a room in a quieter area for a more comfortable stay. Please inform us of any special needs during your reservation so our team can prepare an appropriate room. Once again, we apologize for the inconvenience, and we look forward to welcoming you back with even better service. Bonnet Hotel Surabaya
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P***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
I have stayed here many times, the experience so far is still good, please continue to improve the service.
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Accommodation's Reply
30 Sep 2025
To: Mr./Mrs. P***r Good afternoon. Warm greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very pleased that you are willing to share your experience with us. It is an honor for us to hear and learn about your experience during your stay with us. We apologize for any inconvenience. We will take your criticism and suggestions into account, and we will continue to maintain the quality of our service. We strive to continuously improve our exceptional service. We look forward to serving you again at Bonnet Hotel Surabaya. Thank you. Regards. Bonnet Hotel Surabaya
P***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
This wasn't my first stay; I've stayed at the Bonnet Hotel many times. I enjoyed the close access, the abundance of dining options, and the friendly and helpful staff.
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Accommodation's Reply
30 Sep 2025
To: Mr./Mrs. P****r Good afternoon. Warm greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very pleased that you are willing to share your experience with us. It is an honor for us to hear and learn about your experience during your stay with us. We apologize for any inconvenience. We will take your criticism and suggestions into account, and we will continue to maintain the quality of our service. We strive to continuously improve our exceptional service. We look forward to serving you again at Bonnet Hotel Surabaya. Thank you. Regards. Bonnet Hotel Surabaya
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Food is decent, rooms are clean, strategic location, close to parks, supermarkets, culinary.
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Accommodation's Reply
30 Sep 2025
To: Mr./Mrs. G***t Good afternoon. Warm greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very pleased that you are willing to share your experience with us. It is an honor for us to hear and learn about your experience during your stay with us. We apologize for any inconvenience. We will take your criticism and suggestions into account, and we will continue to maintain the quality of our service. We strive to continuously improve our exceptional service. We look forward to serving you again at Bonnet Hotel Surabaya. Thank you. Regards. Bonnet Hotel Surabaya
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Comfortable hotel, friendly staff. Will stay here again.
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Accommodation's Reply
03 Oct 2025
Dear Mr./Ms. S*i. Thank you very much for this wonderful review 🙏😊 We are truly happy to know that you felt comfortable during your stay and experienced the hospitality of our team. Every appreciation you give is a positive energy for the entire Bonnet Hotel team to continue serving wholeheartedly. We hope that each of your visits always brings a warm, pleasant experience and makes you feel as if you are at home. Your presence is an honor for us, and we sincerely look forward to the opportunity to welcome you back on your next visit. May you always be given health, happiness, and success. See you again at Bonnet Hotel 💙. Bonnet Hotel Surabaya
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I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 7 week(s) ago
A comfortable place to stay in Surabaya. Affordable prices, comfortable, and clean rooms. There's also a supermarket.👍
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Accommodation's Reply
03 Sep 2025
Dear Mr./Mrs. I***a It's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya
Reynaldi I. K.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
Insanely good value, strategic location, supermarket at the ground floor
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Accommodation's Reply
03 Sep 2025
Dear Mr./Mrs. Reynaldi It's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya
D***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
The room is very comfortable, connected to a very complete supermarket.
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Accommodation's Reply
03 Sep 2025
Dear Mr./Mrs. D***t It's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya
R***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Nice, comfortable, clean and friendly
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Accommodation's Reply
03 Sep 2025
Dear Mr./Mrs. R***a It's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya
U***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
I've stayed here many times. It's always great. The check-in process is easy, access is easy, and there are lots of snacks around the hotel. The hotel room is comfortable, the water runs smoothly, and the AC is cold. And the best part is the breakfast, it tastes great, with lots of variety. Thanks Bonnet. Thanks Traveloka.
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Accommodation's Reply
03 Sep 2025
Dear Mr./Mrs. U***i It's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 10 week(s) ago
The hotel staff was very polite, friendly, and helpful. The rooms were clean. The location was strategic.
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Accommodation's Reply
03 Sep 2025
Dear Mr./Mrs. I***a It's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya
Siti M. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Strategically located near campus, close to the mall😅
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Accommodation's Reply
03 Sep 2025
Dear Mr./Mrs. Siti M. W. It's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya
L***a
icon-Business
Business
icon-origin-TRAVELOKA
7,9
/10
Reviewed 11 week(s) ago
The bed makes noise. The room is full of ants. On weekdays, until 11 p.m., there's music coming from the restaurant on the second floor.
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Accommodation's Reply
03 Sep 2025
Dear Mr./Ms. L***a Have a nice day. Warm greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very pleased that you shared your experience with us. We are very sorry to hear about your unpleasant experience at Bonnet Hotel Surabaya. We apologize if your stay was less than pleasant. We appreciate your feedback and suggestions as we strive to continuously improve the quality of our exceptional service. We look forward to serving you again at Bonnet Hotel Surabaya. Thank you. Best regards. Bonnet Hotel Surabaya
L***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
This hotel is the best, the room is comfortable, the bed is big + there is a bolster, there are many food choices around the hotel, the supermarket is close.. Worth the price.. 👍
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Accommodation's Reply
04 Aug 2025
Dear Mr./Mrs. L***a It's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.