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Emilia Hotel By Amazing - Palembang
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Emilia Hotel By Amazing - Palembang
Hotels
Preferred Partner
Online Check-In Available
8,6
/10
Very Good
4.274 reviews
What Guests Say About Their Stay
Distance To City Center (72)
Bedroom (64)
Accessibility (61)
Variety (61)
V. Adam U. A.
9,1
/ 10
The room is unexpectedly good. They have pretty complete amenities and the plus value is they're so close with Palembang Indah Mall so it's easy to hang out to get a coffee. The breakfast is good, overall this is the best budget hotel in Palembang
M Rifqi A. N.
8,5
/ 10
Very nice hotel located inside Palembang Indah Mall, even their standard room includes a very nice bathtub, clean and with heavy flow water. We are satisfied with this stay.
Harry S.
9,4
/ 10
Rooms are clean and comfy. AC/hot water/refrigerator all work well. Strategic location downtown, nearby some shopping malls. Overall satisfactory. Will return when situation permits.
Rini
9,7
/ 10
Amazing place to stay, the staff are very enthusiastic and helpful.. We were having very good time for staying at EMILIA Hotel by amazing Palembang. I'll see you again very soon.
Chen Yang Ming
8,5
/ 10
It is nice and hotel location is great.
In the Area
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Jl. Letkol. Iskandar, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 40115
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Located in Tourist Attraction
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Available Room Types in Emilia Hotel By Amazing - Palembang
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What's around Emilia Hotel By Amazing - Palembang
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Jl. Letkol. Iskandar, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 40115
Discover More About Emilia Hotel By Amazing - Palembang
Location
Emilia Hotel By Amazing - Palembang is located in area / city Bukit Kecil.
About Emilia Hotel By Amazing - Palembang
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Emilia Hotel By Amazing - Palembang.
Emilia Hotel By Amazing - Palembang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Emilia Hotel By Amazing - Palembang will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Emilia Hotel By Amazing - Palembang provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Emilia Hotel By Amazing - Palembang, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Emilia Hotel By Amazing - Palembang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Emilia Hotel By Amazing - Palembang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Emilia Hotel By Amazing - Palembang is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Emilia Hotel By Amazing - Palembang is the right place to stay.
All facilities in Emilia Hotel By Amazing - Palembang
Entertainment Facility
Fitness Center
Functional Hall
Common Space
Lobby
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Porter
In-room Facilities
- Cable TV
- Desk
- Minibar
- Refrigerator
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Hair salon
- Shops
- Supermarket
Food and Drinks
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
General
- AC
- Family room
- Non-smoking room
Business Facilities
- Business center
- Meeting facilities
Transportation
- Valet parking
Accessibilty
- Wheelchair accessible
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Emilia Hotel By Amazing - Palembang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Extra Breakfast
Accommodation charges IDR 80,000/guest for extra breakfast.
Breakfast
Breakfast at the accommodation will be provided from 06:00 - 10:00.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Emilia Hotel By Amazing - Palembang | 131 |
Number of floors in Emilia Hotel By Amazing - Palembang | 5 |
Another facilities in Emilia Hotel By Amazing - Palembang | Coffee shop, 24-hour room service, Late check-out, Room service, Safety deposit box |
Frequently asked question in Emilia Hotel By Amazing - Palembang
What are available facilities at Emilia Hotel By Amazing - Palembang?
There are top facilites at Emilia Hotel By Amazing - Palembang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Emilia Hotel By Amazing - Palembang?
The standard check-in time at Emilia Hotel By Amazing - Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Emilia Hotel By Amazing - Palembang provide breakfast?
Yes, Emilia Hotel By Amazing - Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Emilia Hotel By Amazing - Palembang
Traveloka (4.259)
Other sources (15)
8,6
Very Good
From 4.259 reviews
Provided by travelers on
Cleanliness
8,7
Room Comfort
8,6
Meal
8,6
Location
8,9
Service and Facilites
8,6
People often mention about Emilia Hotel By Amazing - Palembang
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Jarak ke Pusat Kota (52)
Keramahan Staff (48)
Kamar Tidur (47)
Akses (46)
Suasana (46)
Lingkungan Sekitar (41)
Kamar Mandi (41)
Area Hotel (41)
Rasa (41)
Ukuran Kamar (40)
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Traveler Reviews Emilia Hotel By Amazing - Palembang
Number of reviews per page
20
40
Customer reviews
T***a
Leisure
9,1
/10
Reviewed 6 day(s) ago
hotel location is the best .. but sorry staff can be more friendly in face to face with hotel residents. n please stay in room 518 .. at midnight we were disturbed by the machine ... either mop machine or not. already room in the corner so make more ng
scary gt. Overl all good ...thks
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Nur E.
Leisure
10,0
/10
Reviewed 2 week(s) ago
My input:
1. The pillows could probably be replaced, as they're starting to get thin. It's best to give each person two pillows, as there aren't any bolsters in hotels.
2. The lights could be separated. For example, for the Grand Deluxe, the switches could be separated for the one above the bed, the one in the living room, and the one in the kitchen. This way, if you turn off the one in the bedroom, the other room can still be turned on.
3. The water flow in the bathroom near the toilet is a bit slow, perhaps the slope of the bathroom tiles isn't quite right.
But overall, I was satisfied with my stay here and would recommend it to other colleagues.
Thanks.
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Accommodation's Reply
05 Aug 2025
Dear Respected Ms. Nur, Thank you very much for taking the time to share your experience at Hotel Emilia by Amazing. We greatly appreciate all of your feedback. Regarding the pillows that you felt were starting to feel thin, we will follow up immediately to ensure guest comfort is maintained. We also noted your suggestions regarding increasing the number of pillows and adjusting the light switches in the Grand Deluxe room—this feedback is very important to us for future facility improvements. Regarding the water flow in the bathroom, we apologize for the inconvenience. Our housekeeping and engineering teams will immediately check and adjust it to be more optimal. We are very pleased to hear that you were satisfied overall and are willing to recommend Hotel Emilia to colleagues. Your presence and comfort are our priority. We look forward to welcoming you back in the future. Thank you for choosing Hotel Emilia by Amazing. Best regards, Hotel Emilia by Amazing Management
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A***n
8,5
/10
Reviewed 2 week(s) ago
steady
comfortable.......,..................
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I***a
9,7
/10
Reviewed 2 week(s) ago
Strategic location, good rooms, and good service.
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F
Firmanto
Leisure
10,0
/10
Reviewed 3 week(s) ago
Staycation and family vacation. Located in the same location as Palembang Indah Mall.
Friendly staff. Breakfast is varied and delicious.
I'll stay here again next time. I'm satisfied with the service. Thanks.
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Sir, Thank you very much for your positive review. We are very pleased to know that you enjoyed your staycation and family vacation at Hotel Emilia, and were satisfied with our location, which is directly connected to Palembang Indah Mall. Your comments regarding the friendly staff and the varied and delicious breakfast are very meaningful to us. It is a pleasure for us to know that you plan to stay again another time. We will continue to strive to provide the best service to ensure that every visit is always enjoyable for you and your family. See you on your next visit, Sir. Thank you for choosing Hotel Emilia by Amazing. Warm regards, Hotel Emilia by Amazing Management
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RG
Rosa G.
Staycation
10,0
/10
Reviewed 3 week(s) ago
The hotel my family likes the most
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CHINDHI P. V.
Staycation
9,4
/10
Reviewed 3 week(s) ago
Comfortable hotel, I really like the breakfast; it's delicious and has a wide selection. It's just a short walk to PIM Mall. Easy access. And the hotel staff is friendly.
There are just a few things that need attention, like the sheets and the lights that don't work anymore.
Overall, I like everything about this hotel.
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Valued Guest, Thank you for your positive review and trust in choosing Hotel Emilia by Amazing as your accommodation. We are pleased to know that you felt comfortable during your stay, enjoyed our varied and delicious breakfast, and appreciated our strategic location directly connected to Palembang Indah Mall. Your comments about the friendliness of our staff were also very encouraging. Regarding your feedback regarding the bed linen and lighting, we apologize for any inconvenience you may have experienced. We will follow up on this immediately to ensure a better stay experience in the future. Once again, thank you for your appreciation and feedback, Ma'am. We look forward to welcoming you back to Hotel Emilia. Best regards, Hotel Emilia by Amazing Management
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Moh A. B.
Business
10,0
/10
Reviewed 3 week(s) ago
The hotel is located inside Palembang Indah Mall (PIM), and the famous pempek culinary delights are just across the street. Easy access to everything. Breakfast offers a wide variety of dishes and is truly delicious.
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Accommodation's Reply
05 Aug 2025
Dear Sir, Thank you very much for your positive review. We are very pleased to know that you enjoyed Hotel Emilia's strategic location inside Palembang Indah Mall, close to various Palembang culinary specialties, including the favorite pempek. We are also grateful that you enjoyed our breakfast with its diverse menu and satisfying taste. Your appreciation motivates us to continue providing the best service and facilities for all our guests. We look forward to your next visit to Hotel Emilia by Amazing. Warm regards, Hotel Emilia by Amazing Management
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M***d
10,0
/10
Reviewed 4 week(s) ago
Very impressive and very comfortable.
To enjoy a vacation with the family
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Accommodation's Reply
05 Aug 2025
Dear Sir/Madam, Thank you for your brief but very impressive review. We are very pleased to know that your stay at Hotel Emilia was memorable and comfortable, especially when enjoyed with your beloved family. Guest satisfaction is our top priority, and reviews like this motivate our team to continue providing the best service. We look forward to your next visit to Hotel Emilia by Amazing, your comfortable home in the heart of Palembang. Warm regards, Hotel Emilia by Amazing Management
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F***l
Leisure
10,0
/10
Reviewed 4 week(s) ago
Very nice, safe, comfortable, satisfied with the service and hospitality of the staff
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Accommodation's Reply
05 Aug 2025
Dear Sir/Madam, Thank you very much for your positive review! We are very happy to hear that you felt safe, comfortable, and satisfied during your stay at Hotel Emilia by Amazing. Your comments regarding the service and friendliness of our staff are very pleasing and motivate the entire team to continue to provide the best. We look forward to your next visit. Thank you for entrusting your special moments with us. Warm regards, Hotel Emilia by Amazing Management
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DE
Dhian E. B. B.
Leisure
10,0
/10
Reviewed 6 week(s) ago
Hotel staff is friendly, helpful during check in process. Close to mall.
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Accommodation's Reply
05 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed our friendly staff, especially during check-in. Our convenient location, directly connected to Palembang Indah Mall, is a key advantage for our guests. We wish you continued health and look forward to welcoming you back to Hotel Emilia by Amazing. Warm regards, Hotel Emilia by Amazing Management.
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S***i
8,5
/10
Reviewed 6 week(s) ago
Thank God, after the review... the reception staff are now friendly. Hopefully the check-in time can be faster. Don't wait until 2 o'clock.
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1 people find it helpful
BP
Bambang P.
10,0
/10
Reviewed 6 week(s) ago
Hotel staff are very friendly, service is satisfactory, breakfast is good.
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S***i
Business
6,5
/10
Reviewed 8 week(s) ago
The reception area needs to be reorganized to be more friendly and serving.
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2 people find it helpful
iY
ifantriani Y.
Leisure
10,0
/10
Reviewed 10 week(s) ago
Assalamu'alaikum, I'm from Jambi, my husband has wanted to stay here for a long time and Alhamdulillah finally I can stay here &
Masya Allah very satisfied Alhamdulillah 3D2N in a superior room, as soon as I entered the room the air conditioner was on, cold, fragrant, clean, the bathroom was also clean & functioning well, hot and cold water also flowed smoothly,
I ordered 2 rooms, 1 room for my child, 1 more room for my child & his friend, a dancer from UNSRI
Choose to stay at Emilia Hotel because it is close to PIM, my child's dance competition is also held at PIM so it makes it easier for his activities
Around the hotel there are many delicious places to eat, Access to the shop by the pempek village is also close,
Very satisfied with the hotel service and facilities received, thank you Emilia Hotel, God willing it will be a choice for Our family will visit Palembang again next time
More and more successful, okay 👍🥰
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1 people find it helpful
Accommodation's Reply
07 Jun 2025
Best regards from Emilia Hotel by Amazing Palembang. Thank you for your time and willingness to share your experience staying with us. We greatly appreciate your positive and detailed review. It is an honor for us to be your accommodation choice during your stay in Palembang. We are very pleased to know that you are satisfied with our service, cleanliness, room comfort, and the facilities we provide. Our strategic location is indeed designed to provide easy access for guests, especially those who have activities in the city center and its surroundings, including Palembang Indah Mall. Your input and appreciation are motivation for our entire team to continue to maintain and improve the quality of service. We look forward to welcoming you and your family back on your next visit to Palembang. Sincerely, Management of Emilia Hotel by Amazing Palembang
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D***y
9,7
/10
Reviewed 10 week(s) ago
Strategic location, varied and delicious breakfast menu options.
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1 people find it helpful
Accommodation's Reply
07 Jun 2025
Warm greetings from Emilia Hotel by Amazing Palembang, Thank you for your positive review. We are very pleased to know that you are satisfied with our strategic location and the variety of breakfast menus available. Guest satisfaction is our top priority, and appreciation like this is an encouragement for the entire team to continue to provide the best service and accommodation experience. We look forward to your next visit to Emilia Hotel. Sincerely, Management of Emilia Hotel by Amazing Palembang.
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Agus H.
10,0
/10
Reviewed 11 week(s) ago
Strategic location, near the mall and around the hotel there are many types of culinary food.
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Accommodation's Reply
07 Jun 2025
Warm greetings from Emilia Hotel by Amazing Palembang, Thank you for the positive review that you have given. We are pleased to know that our hotel's strategic location, close to shopping centers and surrounded by various culinary options, provides comfort and convenience during your stay. We hope to continue to be the best accommodation choice for you when visiting Palembang. See you on your next visit. Sincerely, Management of Emilia Hotel by Amazing Palembang
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R***Y
Business
9,4
/10
Reviewed 11 week(s) ago
everything is good.. near the mall.. the food is delicious
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1 people find it helpful
Accommodation's Reply
11 Jun 2025
Warm greetings from Emilia Hotel by Amazing Palembang, Thank you for your positive review. We are very pleased to know that the friendliness of the staff, the cleanliness of the room, the strategic location close to the shopping center, and the quality of our food have given a good impression during your stay. Your appreciation is a motivation for us to continue to provide the best service for all guests. We look forward to your next visit to Emilia Hotel. Sincerely, Management of Emilia Hotel by Amazing Palembang
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S***n
10,0
/10
Reviewed 12 week(s) ago
Friendly staff, the best, varied breakfast.
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Accommodation's Reply
11 Jun 2025
Warm greetings from Emilia Hotel by Amazing Palembang, Thank you for the positive review that you have given. We are very pleased to know that the friendliness of our staff and the variety of our breakfast menu provided a pleasant stay experience. Reviews like this mean a lot to us and are a motivation to continue providing the best service. We look forward to your next visit to Emilia Hotel. Sincerely, Management of Emilia Hotel by Amazing Palembang
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Diana D. E. Y.
8,5
/10
Reviewed 12 week(s) ago
Hotel staff is friendly, rooms are clean.
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Accommodation's Reply
11 Jun 2025
Warm greetings from Emilia Hotel by Amazing Palembang, Thank you for your positive review. We are very pleased to know that the friendliness of the staff and the cleanliness of the room provided comfort during your stay. Input and appreciation like this means a lot to us and will continue to be a motivation to maintain the quality of our services. We look forward to your next visit to Emilia Hotel. Sincerely, Management of Emilia Hotel by Amazing Palembang
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Number of reviews per page
20
40
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