Emilia Hotel By Amazing - Palembang

Hotels
Preferred Partner
Online Check-In Available
8,6
/10
Very Good
4.312 reviews

What Guests Say About Their Stay

Distance To City Center (84)
Bedroom (76)
Accessibility (71)
Staff Friendliness (71)
V. Adam U. A.
9,1
/ 10
The room is unexpectedly good. They have pretty complete amenities and the plus value is they're so close with Palembang Indah Mall so it's easy to hang out to get a coffee. The breakfast is good, overall this is the best budget hotel in Palembang
M Rifqi A. N.
8,5
/ 10
Very nice hotel located inside Palembang Indah Mall, even their standard room includes a very nice bathtub, clean and with heavy flow water. We are satisfied with this stay.
Harry S.
9,4
/ 10
Rooms are clean and comfy. AC/hot water/refrigerator all work well. Strategic location downtown, nearby some shopping malls. Overall satisfactory. Will return when situation permits.
Rini
9,7
/ 10
Amazing place to stay, the staff are very enthusiastic and helpful.. We were having very good time for staying at EMILIA Hotel by amazing Palembang. I'll see you again very soon.
S***y
10,0
/ 10
The hotel is strategically located, with varied and delicious food, friendly staff, including the chef. The rooms are clean and tidy, and the bathrooms even have hairdryers.
See original
In the Area
See Map
Jl. Letkol. Iskandar, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 40115

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
Located in Tourist Attraction
note: hotel was previously named Emilia Hotel by Amazing Emilia Hotel By Amazing - Palembang is located in area / city Bukit Kecil. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Emilia Hotel By Amazing - Palembang

Jl. Letkol. Iskandar, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 40115
Discover More Places
Lobby Emilia Hotel By Amazing - Palembang
Lobby 2 Emilia Hotel By Amazing - Palembang

Discover More About Emilia Hotel By Amazing - Palembang

note: hotel was previously named Emilia Hotel by Amazing

Location


Emilia Hotel By Amazing - Palembang is located in area / city Bukit Kecil.

About Emilia Hotel By Amazing - Palembang

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Emilia Hotel By Amazing - Palembang.

Emilia Hotel By Amazing - Palembang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Emilia Hotel By Amazing - Palembang will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Emilia Hotel By Amazing - Palembang provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Emilia Hotel By Amazing - Palembang, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Emilia Hotel By Amazing - Palembang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Emilia Hotel By Amazing - Palembang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Emilia Hotel By Amazing - Palembang is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Emilia Hotel By Amazing - Palembang is the right place to stay.

All facilities in Emilia Hotel By Amazing - Palembang

Entertainment Facility Emilia Hotel By Amazing - Palembang
Entertainment Facility
Fitness Center Emilia Hotel By Amazing - Palembang
Fitness Center
Functional Hall Emilia Hotel By Amazing - Palembang
Functional Hall
Common Space Emilia Hotel By Amazing - Palembang
Common Space
Lobby Emilia Hotel By Amazing - Palembang
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Porter

In-room Facilities

  • Cable TV
  • Desk
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Shops
  • Supermarket

Food and Drinks

  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast

General

  • AC
  • Family room
  • Non-smoking room

Business Facilities

  • Business center
  • Meeting facilities

Transportation

  • Valet parking

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Emilia Hotel By Amazing - Palembang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges IDR 80,000/guest for extra breakfast.

Breakfast

Breakfast at the accommodation will be provided from 06:00 - 10:00.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Emilia Hotel By Amazing - Palembang
131
Number of floors in Emilia Hotel By Amazing - Palembang
5
Another facilities in Emilia Hotel By Amazing - Palembang
Coffee shop, 24-hour room service, Late check-out, Room service, Safety deposit box

Frequently asked question in Emilia Hotel By Amazing - Palembang

What are available facilities at Emilia Hotel By Amazing - Palembang?
There are top facilites at Emilia Hotel By Amazing - Palembang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Emilia Hotel By Amazing - Palembang?
The standard check-in time at Emilia Hotel By Amazing - Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Emilia Hotel By Amazing - Palembang provide breakfast?
Yes, Emilia Hotel By Amazing - Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Emilia Hotel By Amazing - Palembang?
Emilia Hotel By Amazing - Palembang is a 3.5-star hotel.
How many floors does Emilia Hotel By Amazing - Palembang have?
Emilia Hotel By Amazing - Palembang has 5 floors.
See All

More Reviews from Other Guests in Emilia Hotel By Amazing - Palembang

8,6
Very Good
From 4.297 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,6

Location

8,9

Service and Facilites

8,6

People often mention about Emilia Hotel By Amazing - Palembang
All
Distance to City Center (56)
Staff Friendliness (53)
Ambiance (52)
Bedroom (52)
Accessibility (51)
Taste (46)
Surroundings (45)
Bathroom (45)
Hotel Area (45)
Room Space (44)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Emilia Hotel By Amazing - Palembang

Number of reviews per page
20
40
Customer reviews
Johnesco S.
icon-Business
Business
icon-origin-TRAVELOKA
8,4
/10
Reviewed 2 week(s) ago
Suggestion for deposit payments, don't be too rigid, you have to use cash, hello, we're in a modern era, please prepare cashless payments, it's a hassle if you don't bring cash.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
11 Oct 2025
Dear Sir/Madam, Thank you for your suggestions and feedback. We greatly appreciate your attention to our service. Regarding the deposit payment method, we will forward your feedback to management for evaluation purposes so that cashless payment options can be made available in the future for our guests' convenience. We look forward to welcoming you back to Emilia Hotel with an even better experience. Sincerely, Management of Emilia Hotel by Amazing Palembang
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Easy access to malls and playgrounds
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Oct 2025
Dear Sir/Madam, Thank you for your positive review. We are pleased to learn that Emilia Hotel's strategic location provides easy access to malls and playgrounds. We hope this convenience makes your stay even more enjoyable. We look forward to welcoming you back to Emilia Hotel by Amazing Palembang. Sincerely, Management of Emilia Hotel by Amazing Palembang
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Emilia Hotel is the most accessible option, close to the mall, in the city center and lots of culinary delights around the hotel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Oct 2025
Dear Sir/Madam, Thank you for your positive review. We are pleased to learn that Emilia Hotel's strategic location provides comfort and easy access to malls, culinary centers, and areas around the city center. We hope you have a pleasant stay with us. We look forward to your next visit to Emilia Hotel by Amazing Palembang. Sincerely, Management of Emilia Hotel by Amazing Palembang
Translated by Google Icon
See original
tyan n.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The hotel is nice, strategic location
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Oct 2025
Dear Sir/Madam, Thank you for your positive review. We are delighted to learn that you were satisfied with the quality of our hotel and its strategic location. We hope your stay was a memorable one. We look forward to welcoming you back to Emilia Hotel by Amazing Palembang. Sincerely, Management of Emilia Hotel by Amazing Palembang
Translated by Google Icon
See original
Desiriee D. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
very satisfying .. walk to the mall, look for pempek across the street and everywhere is close
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Oct 2025
Dear Sir/Madam, Thank you for your positive review. We are very pleased to know that you are satisfied with the strategic location of Emilia Hotel and its easy access to various places, including malls and Palembang culinary delights around the hotel. We hope your stay was always memorable. We look forward to welcoming you back to Emilia Hotel by Amazing Palembang. Sincerely, Management of Emilia Hotel by Amazing Palembang
Translated by Google Icon
See original
Profile Picture
Anita s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The service is good, it's close to everywhere, the breakfast menu is delicious with lots of variations, the rooms are clean, and if you want to go to PIM, you just have to walk ☺️
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Oct 2025
Dear Sir/Madam, Thank you for your positive review. We are very pleased to know that you were satisfied with our service, enjoyed the variety of breakfast options, and enjoyed the comfort of our rooms and the hotel's strategic location close to Palembang Indah Mall. We hope you had a pleasant stay. We look forward to welcoming you back to Emilia Hotel by Amazing Palembang. Sincerely, Management of Emilia Hotel by Amazing Palembang
Translated by Google Icon
See original
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
The hotel is strategically located, with varied and delicious food, friendly staff, including the chef. The rooms are clean and tidy, and the bathrooms even have hairdryers.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Oct 2025
Dear Sir/Madam, Thank you for your positive review. We are very pleased to know that you were satisfied with the hotel's strategic location, variety of food, friendliness of the staff and chef, and the comfort of the rooms and facilities. We hope you had a pleasant stay. We look forward to welcoming you back to Emilia Hotel by Amazing Palembang. Sincerely, Management of Emilia Hotel by Amazing Palembang
Translated by Google Icon
See original
s***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Good hotel and fast response from the hotel staff
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Oct 2025
Dear Sir/Madam, Thank you for your positive review. We are very pleased to know that you are satisfied with the quality of the hotel and the prompt service from our team. We hope you have a pleasant stay. We look forward to welcoming you back to Emilia Hotel by Amazing Palembang. Sincerely, Management of Emilia Hotel by Amazing Palembang
Translated by Google Icon
See original
Hanny S. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 7 week(s) ago
Got an AC room but it's not cold 😊
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Oct 2025
Thank you for your feedback. We apologize for any inconvenience regarding the air conditioning temperature in your room. We will follow up on your feedback immediately to ensure optimal facility function and a more comfortable stay. We look forward to welcoming you back to Emilia Hotel by Amazing Palembang with even better service. Sincerely, Management of Emilia Hotel by Amazing Palembang
Translated by Google Icon
See original
M***a
icon-Business
Business
icon-origin-TRAVELOKA
5,8
/10
Reviewed 9 week(s) ago
I booked a deluxe room and was given the room at the end. It happened to be around 8:30 PM when I checked in. When I entered, I felt uneasy. There was a bathtub. I asked to switch rooms, but they were all full. The remaining rooms at the end were also adjacent. So I thought about it again. Then I felt even more uneasy, especially with a toddler. I called the receptionist again and asked to be moved to a room without a bathtub. They said there was one, but it was a superior type. So I thought about it until my stomach ached. Then, when I tried to use the toilet, the lights suddenly went out by themselves for about a minute. I was shocked and I was about to go to the bathroom. Luckily, I had my phone with me. Then the lights came back on and flickered like something out of a horror movie (you know what I mean). After that, I told my husband, 'Let's go downstairs and ask for a room change.' Long story short, I got a superior room, which was smaller than the one I had booked. ehh, the AC doesn't have any wind at all.. isn't there any cool kg.. it's better to use a fan.. Because I was tired and sleepy, I was too lazy to complain... as a result, my hair was wet in the shower and it was dry until the morning... luckily my child slept soundly... that's my story 🤣
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
11 Oct 2025
Dear Sir/Madam, Thank you for taking the time to share your experience at Emilia Hotel. We apologize for any inconvenience you experienced regarding the room, lighting, and air conditioning. Your feedback is very valuable for us to improve our services and facilities so that our guests, especially those with children, can have a more comfortable and enjoyable stay. We hope that you will give us the opportunity to welcome you again in the future with even better service and facilities. Sincerely, Management of Emilia Hotel by Amazing Palembang
Translated by Google Icon
See original
EftiMelia S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
The staff is friendly, the rooms are comfortable, clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Oct 2025
Dear Sir/Madam, Thank you for your positive review. We are pleased to know that you were satisfied with the friendliness of the staff, the comfort, and the cleanliness of your room during your stay at Emilia Hotel. We hope you had a pleasant stay. We look forward to welcoming you back to Emilia Hotel by Amazing Palembang. Sincerely, Management of Emilia Hotel by Amazing Palembang
Translated by Google Icon
See original
N***o
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The hotel is located next to a mall. The staff are all friendly. The breakfast is varied. The rooms are spacious. The bathrooms are also spacious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Oct 2025
Dear Sir/Madam, Thank you for your positive review. We are pleased to know that you were satisfied with the hotel's location close to the mall, the friendly staff, the varied breakfast options, and the comfort of the spacious room and bathroom. We hope you had a pleasant stay. We look forward to welcoming you back to Emilia Hotel by Amazing Palembang. Sincerely, Management of Emilia Hotel by Amazing Palembang
Translated by Google Icon
See original
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 11 week(s) ago
hotel location is the best .. but sorry staff can be more friendly in face to face with hotel residents. n please stay in room 518 .. at midnight we were disturbed by the machine ... either mop machine or not. already room in the corner so make more ng scary gt. Overl all good ...thks
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
11 Oct 2025
Dear Sir/Madam, Thank you for your review and feedback. We are pleased to know that you were satisfied with the hotel's location and overall experience. We apologize for any minor issues that may have made your stay less comfortable, and your feedback will be taken into consideration to improve our service and facilities in the future. We look forward to welcoming you back to Emilia Hotel by Amazing Palembang for a more enjoyable experience. Sincerely, Management of Emilia Hotel by Amazing Palembang
Translated by Google Icon
See original
Profile Picture
Nur E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
My input: 1. The pillows could probably be replaced, as they're starting to get thin. It's best to give each person two pillows, as there aren't any bolsters in hotels. 2. The lights could be separated. For example, for the Grand Deluxe, the switches could be separated for the one above the bed, the one in the living room, and the one in the kitchen. This way, if you turn off the one in the bedroom, the other room can still be turned on. 3. The water flow in the bathroom near the toilet is a bit slow, perhaps the slope of the bathroom tiles isn't quite right. But overall, I was satisfied with my stay here and would recommend it to other colleagues. Thanks.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Aug 2025
Dear Respected Ms. Nur, Thank you very much for taking the time to share your experience at Hotel Emilia by Amazing. We greatly appreciate all of your feedback. Regarding the pillows that you felt were starting to feel thin, we will follow up immediately to ensure guest comfort is maintained. We also noted your suggestions regarding increasing the number of pillows and adjusting the light switches in the Grand Deluxe room—this feedback is very important to us for future facility improvements. Regarding the water flow in the bathroom, we apologize for the inconvenience. Our housekeeping and engineering teams will immediately check and adjust it to be more optimal. We are very pleased to hear that you were satisfied overall and are willing to recommend Hotel Emilia to colleagues. Your presence and comfort are our priority. We look forward to welcoming you back in the future. Thank you for choosing Hotel Emilia by Amazing. Best regards, Hotel Emilia by Amazing Management
Translated by Google Icon
See original
A***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 12 week(s) ago
steady comfortable.......,..................
Translated by Google Icon
See original
Find this review helpful?
I***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 12 week(s) ago
Strategic location, good rooms, and good service.
Translated by Google Icon
See original
1 people find it helpful
Firmanto
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
Staycation and family vacation. Located in the same location as Palembang Indah Mall. Friendly staff. Breakfast is varied and delicious. I'll stay here again next time. I'm satisfied with the service. Thanks.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Sir, Thank you very much for your positive review. We are very pleased to know that you enjoyed your staycation and family vacation at Hotel Emilia, and were satisfied with our location, which is directly connected to Palembang Indah Mall. Your comments regarding the friendly staff and the varied and delicious breakfast are very meaningful to us. It is a pleasure for us to know that you plan to stay again another time. We will continue to strive to provide the best service to ensure that every visit is always enjoyable for you and your family. See you on your next visit, Sir. Thank you for choosing Hotel Emilia by Amazing. Warm regards, Hotel Emilia by Amazing Management
Translated by Google Icon
See original
Rosa G.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
The hotel my family likes the most
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
CHINDHI P. V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 13 week(s) ago
Comfortable hotel, I really like the breakfast; it's delicious and has a wide selection. It's just a short walk to PIM Mall. Easy access. And the hotel staff is friendly. There are just a few things that need attention, like the sheets and the lights that don't work anymore. Overall, I like everything about this hotel.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Valued Guest, Thank you for your positive review and trust in choosing Hotel Emilia by Amazing as your accommodation. We are pleased to know that you felt comfortable during your stay, enjoyed our varied and delicious breakfast, and appreciated our strategic location directly connected to Palembang Indah Mall. Your comments about the friendliness of our staff were also very encouraging. Regarding your feedback regarding the bed linen and lighting, we apologize for any inconvenience you may have experienced. We will follow up on this immediately to ensure a better stay experience in the future. Once again, thank you for your appreciation and feedback, Ma'am. We look forward to welcoming you back to Hotel Emilia. Best regards, Hotel Emilia by Amazing Management
Translated by Google Icon
See original
Profile Picture
Moh A. B.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
The hotel is located inside Palembang Indah Mall (PIM), and the famous pempek culinary delights are just across the street. Easy access to everything. Breakfast offers a wide variety of dishes and is truly delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Aug 2025
Dear Sir, Thank you very much for your positive review. We are very pleased to know that you enjoyed Hotel Emilia's strategic location inside Palembang Indah Mall, close to various Palembang culinary specialties, including the favorite pempek. We are also grateful that you enjoyed our breakfast with its diverse menu and satisfying taste. Your appreciation motivates us to continue providing the best service and facilities for all our guests. We look forward to your next visit to Hotel Emilia by Amazing. Warm regards, Hotel Emilia by Amazing Management
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Emilia Hotel By Amazing - Palembang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.