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favehotel Graha Agung Surabaya
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favehotel Graha Agung Surabaya
Hotels
Staffs in this property are screened for COVID-19 regularly.
8,1
/10
Very Good
3.533 reviews
What Guests Say About Their Stay
Staff Friendliness (51)
Bedroom (49)
Surroundings (43)
Accessibility (39)
Cesco W.
10,0
/ 10
Had a great time. Staff were all amazing! Love that they no longer give complementary mineral water to support government’s act of reducing the use of plastic and instead providing a water refill stations in the hallway. Awesome!
Deni S.
9,7
/ 10
Good place to stay and near attractions of Surabaya.
David Supargo
9,7
/ 10
Nice a clean. Should try and feel it.
Tutut I. W.
9,1
/ 10
Nice hotel to stay at Surabaya, so comfort, love to stay at fave hotel
Anastasia Jerule
8,5
/ 10
Always stay at this hotel. Nice and friendly staff.
In the Area
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Jalan Mayjen Yono Soewoyo, Pakuwon Square AK II No 10-11, Wiyung, Surabaya, Jawa Timur, Indonesia, 60288
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in favehotel Graha Agung Surabaya
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Per room per night (excl. taxes & fees)
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What's around favehotel Graha Agung Surabaya
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Jalan Mayjen Yono Soewoyo, Pakuwon Square AK II No 10-11, Wiyung, Surabaya, Jawa Timur, Indonesia, 60288
Discover More About favehotel Graha Agung Surabaya
Location
favehotel Graha Agung Surabaya is the most favorite Budget Hotel located in a premier location and entertainment spot in West Surabaya. This hotel’s location is very close to Pakuwon mall, the biggest shopping mall in Indonesia, and the food junction area is within walking distance. The hotel is also surrounded by restaurants and cafes with varioud food choices, as well as several favorite wedding Venues in the Pakuwon Surabaya area. With easy access to the airport via the highway, the hotel is about 1 hour from Gresik & Pasuruan Industrial areas. Surrounded by a well-known university (such as UNESA and Universitas Ciputra), international schools, SPAZIO office buildings, and international golf venues makes favehotel Graha Agung Surabaya the perfect choice for business and leisure travelers.
About favehotel Graha Agung Surabaya
For travelers who wish to travel comfortably on a good service qualities and affordable price in West Surabaya Area, favehotel Graha Agung Surabaya is the perfect place to stay that provides decent facilities as well as great services. Featuring modest fully air-conditioned ensuite rooms with 32” TVs, complimentary toiletries, slippers, tea/coffee making facilities, comfortable beds, plush mattress toppers, fresh linen, and towels. Free high-speed internet access is available in all hotel areas.
Our drop Shuttle service is available to take you to Pakuwon Mall. A 24-hour front desk service is ready to assist our hotel guests with check-in check-out process, room reservations, transport, laundry, dry cleaning, wake-up calls, and in-room dining. Savor your favorite dishes from restaurant in favehotel Graha Agung Surabaya.
favehotel Graha Agung Surabaya also offers a private meeting room perfect for exclusive business meetings, corporate training, or private social functions with special packages price. Featuring modern technical equipment and meeting accessories such as Projector, microphones and stationery, the Volakas Meeting Room has a capacity of up to 40 persons in theatre style. Complimentary secure high-speed WiFi is also included for our business guests. favehotel Graha Agung Surabaya are managed by the top hotel management group in Indonesia, Archipelago International, who have implemented eco-friendly standards across all their hotels in Indonesia; hence complimentary plastic water bottles in each room have now been replaced with water dispensers on corridors in every floor.
All facilities in favehotel Graha Agung Surabaya
Entertainment Facility
Functional Hall
Lobby
Exterior
Bedroom
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
Public Facilities
- Parking
- Elevator
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Shower
- TV
General
- AC
- Family room
- Non-smoking room
- Smoking area
Business Facilities
- Business center
- Meeting facilities
- Photocopier
- Projector
Nearby Facilities
- ATM/Banking
- Grocery
- Shops
- Supermarket
Things to Do
- Massage
Transportation
- Car rental
Connectivity
- LAN Internet
Accessibilty
- Wheelchair accessible
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in favehotel Graha Agung Surabaya
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at favehotel Graha Agung Surabaya | 82 |
Number of floors in favehotel Graha Agung Surabaya | 8 |
Another facilities in favehotel Graha Agung Surabaya | Bellhop, Concierge, Front desk, 24-hour Receptionist, 24-hour security |
Frequently asked question in favehotel Graha Agung Surabaya
What are available facilities at favehotel Graha Agung Surabaya?
There are top facilites at favehotel Graha Agung Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at favehotel Graha Agung Surabaya?
The standard check-in time at favehotel Graha Agung Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does favehotel Graha Agung Surabaya provide breakfast?
Yes, favehotel Graha Agung Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in favehotel Graha Agung Surabaya
Traveloka (3.490)
Other sources (43)
8,1
Very Good
From 3.490 reviews
Provided by travelers on
Cleanliness
8,1
Room Comfort
8,0
Meal
7,9
Location
8,5
Service and Facilites
8,2
People often mention about favehotel Graha Agung Surabaya
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Nhân viên thân thiện (47)
Phòng ngủ (47)
Phòng tắm (39)
Khu vực chung (39)
Khu vực xung quanh (38)
Không khí (35)
Không gian phòng (35)
Giờ nhận/trả phòng (33)
Đường đi (31)
WiFi (29)
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Traveler Reviews favehotel Graha Agung Surabaya
Number of reviews per page
20
40
Customer reviews
C***a
10,0
/10
Reviewed 10 hour(s) ago
The staff is friendly and very helpful.
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Accommodation's Reply
03 Jul 2025
To our valued guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
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T***y
Staycation
9,7
/10
Reviewed 4 day(s) ago
The second day we stayed overall was really good 😉 really helped us 👍 excellent service, friendly staff and friendly to customers. Very helpful when we had to move rooms and also in a critical position had to leave our suitcases for a while for our activities. The staff were fast respond and good service. The room was very clean. Thank you to the fave hotel team who have been very helpful from the beginning of our check in until check out.
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Accommodation's Reply
03 Jul 2025
To our valued guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
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T***y
Staycation
9,7
/10
Reviewed 5 day(s) ago
Happy to be here and stay here for 2 days. The check in and check out service was very helpful,,, the staff was also very friendly and helpful 🥰 Thank you for the service for the few days we stayed.. and it was very impressive. We are happy and safe 🥰🙏
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Accommodation's Reply
03 Jul 2025
To our valued guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
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G***y
8,4
/10
Reviewed 1 week(s) ago
Stayed here because it was close to the national hospital. My experience staying here was that I didn't get free parking. I asked for the best view but got a room facing the wall and the windows weren't locked, which was dangerous. However, after I complained, they responded immediately.
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Accommodation's Reply
26 Jun 2025
Dear our Valued Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
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D***k
Leisure
9,4
/10
Reviewed 1 week(s) ago
Clean hotel, fast check in service.
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Accommodation's Reply
26 Jun 2025
Dear our Valued Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
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RF
Rufino F. K.
Business
9,1
/10
Reviewed 2 week(s) ago
This hotel implements dry toilets, but I am not familiar with this type of model.
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Accommodation's Reply
20 Jun 2025
Dear our Valued Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
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E***h
8,5
/10
Reviewed 2 week(s) ago
Good to stay for a business trip in Surabaya.
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Accommodation's Reply
20 Jun 2025
Dear our Valued Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
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K***i
8,3
/10
Reviewed 3 week(s) ago
The water in the bathroom comes out until it reaches the bedroom, and it is noisy and not soundproof. For the location, it is close to Pakuwon Mall Surabaya and there are many culinary delights in front of the hotel.
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Accommodation's Reply
20 Jun 2025
Dear our Valued Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. Allow us to apologize because your experience during your stay at favehotel Graha Agung Surabaya has not been able to meet your expectations. Once again we apologize for the inconvenience during your stay at favehotel Graha Surabaya, we hope to be able to welcome you back in the future with a better experience and service. Best regards, Erzam Faisol - Hotel Manager
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B***i
9,4
/10
Reviewed 3 week(s) ago
This is the second time I have stayed here and it is very satisfying. It could be an option for those looking for accommodation in the Lidah Wetan area.
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Accommodation's Reply
20 Jun 2025
Dear our Valued Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
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A***i
Transit
9,6
/10
Reviewed 3 week(s) ago
Booking for one room type, and add another room type on site with easy process.
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Accommodation's Reply
20 Jun 2025
Dear our Valued Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
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H***a
10,0
/10
Reviewed 3 week(s) ago
The hotel is clean and close to shopping centers.
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Accommodation's Reply
20 Jun 2025
Dear our Valued Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
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YY
Yen Y.
10,0
/10
Reviewed 3 week(s) ago
It is a must to stay here, the staff is friendly, the service is very good, the facilities are complete, clean, very suitable.
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Accommodation's Reply
20 Jun 2025
Dear our Valued Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
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V***a
10,0
/10
Reviewed 3 week(s) ago
Nice and comfortable, I always stay here.
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Accommodation's Reply
20 Jun 2025
Dear our Valued Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
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I***y
5,9
/10
Reviewed 4 week(s) ago
The room is not a star hotel standard. The layout and cleanliness are far from expectations for that price. Or maybe we were just unlucky.
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear our Valued Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. Allow us to apologize because your experience during your stay at favehotel Graha Agung Surabaya has not been able to meet your expectations. In relation to the cleanliness and condition of the room that did not meet your expectations, we apologize and this is a special concern for us to follow up on anything that is less than pleasant for our guests. We will provide training in maintaining the cleanliness and suitability of the room for our guests. We provide a special offer to you if we are given the opportunity to welcome you again. Once again we apologize for the inconvenience during your stay at favehotel Graha Surabaya, we hope to be able to welcome you back in the future with a better experience and service. Best regards, Erzam Faisol - Hotel Manager
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Ika W.
Business
8,4
/10
Reviewed 6 week(s) ago
Stay for 4 nights in total, when checked in, I got my room still wet and slippery. Our second day, the AC was leaking and noisy. The breakfast was so bad and tasteless. The man staff in reception not friendly enough. Overall good!
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Accommodation's Reply
20 Jun 2025
Dear our Valued Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. Allow us to apologize because your experience during your stay at favehotel Graha Agung Surabaya has not been able to meet your expectations. Once again we apologize for the inconvenience during your stay at favehotel Graha Surabaya, we hope to be able to welcome you back in the future with a better experience and service. Best regards, Erzam Faisol - Hotel Manager
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F***y
9,7
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, not at all difficult.
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear our Valued Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
See original
NA
NURUL A. I.
8,3
/10
Reviewed 6 week(s) ago
Overall good, just a little disappointed whether it's an error in the application or the hotel. In the application I booked a superior room type, but when I arrived at the hotel why did the room look like the picture of the standard room type. Then, when eating at the restaurant, we had not yet left the food table but the staff had already taken the plates, even though the food was almost finished, in my opinion it was not right. But it's okay I'm quite satisfied, hopefully in the future the service will be even better. thank you fave hotel
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear our Valued Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
See original
M***o
Staycation
9,4
/10
Reviewed 7 week(s) ago
So far so good. Can be maintained
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J***s
10,0
/10
Reviewed 7 week(s) ago
The hotel staff was very nice, the hotel was clean, comfortable, not noisy, according to my expectations.
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R***r
Business
10,0
/10
Reviewed 8 week(s) ago
The hotel is very comfortable, the staff is helpful and friendly.
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1 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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