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favehotel Graha Agung Surabaya
favehotel Graha Agung Surabaya
Hotels
Jalan Mayjen Yono Soewoyo, Pakuwon Square AK II No 10-11, Wiyung, Surabaya, Jawa Timur, Indonesia, 60288
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8.1
Convenient
From 3,582 reviews
About Accommodation
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Staffs have been vaccinated for COVID-19.
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
What Guests Say About Their Stay
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Strategic Location (27)
Friendly Staffs (15)
Clean Room (22)
Tasty Breakfast (1)
Available Room Types in favehotel Graha Agung Surabaya
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
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CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Location Info
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Jalan Mayjen Yono Soewoyo, Pakuwon Square AK II No 10-11, Wiyung, Surabaya, Jawa Timur, Indonesia, 60288
Discover More About favehotel Graha Agung Surabaya
Location
favehotel Graha Agung Surabaya is the most favorite Budget Hotel located in a premier location and entertainment spot in West Surabaya. This hotel’s location is very close to Pakuwon mall, the biggest shopping mall in Indonesia, and the food junction area is within walking distance. The hotel is also surrounded by restaurants and cafes with varioud food choices, as well as several favorite wedding Venues in the Pakuwon Surabaya area. With easy access to the airport via the highway, the hotel is about 1 hour from Gresik & Pasuruan Industrial areas. Surrounded by a well-known university (such as UNESA and Universitas Ciputra), international schools, SPAZIO office buildings, and international golf venues makes favehotel Graha Agung Surabaya the perfect choice for business and leisure travelers.
About favehotel Graha Agung Surabaya
For travelers who wish to travel comfortably on a good service qualities and affordable price in West Surabaya Area, favehotel Graha Agung Surabaya is the perfect place to stay that provides decent facilities as well as great services. Featuring modest fully air-conditioned ensuite rooms with 32” TVs, complimentary toiletries, slippers, tea/coffee making facilities, comfortable beds, plush mattress toppers, fresh linen, and towels. Free high-speed internet access is available in all hotel areas.
Our drop Shuttle service is available to take you to Pakuwon Mall. A 24-hour front desk service is ready to assist our hotel guests with check-in check-out process, room reservations, transport, laundry, dry cleaning, wake-up calls, and in-room dining. Savor your favorite dishes from restaurant in favehotel Graha Agung Surabaya.
favehotel Graha Agung Surabaya also offers a private meeting room perfect for exclusive business meetings, corporate training, or private social functions with special packages price. Featuring modern technical equipment and meeting accessories such as Projector, microphones and stationery, the Volakas Meeting Room has a capacity of up to 40 persons in theatre style. Complimentary secure high-speed WiFi is also included for our business guests. favehotel Graha Agung Surabaya are managed by the top hotel management group in Indonesia, Archipelago International, who have implemented eco-friendly standards across all their hotels in Indonesia; hence complimentary plastic water bottles in each room have now been replaced with water dispensers on corridors in every floor.
All Facilities
Entertainment Facility
Functional Hall
Lobby
Exterior
Bedroom
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
Public Facilities
- Parking
- Elevator
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Shower
- TV
General
- AC
- Family room
- Non-smoking room
- Smoking area
Business Facilities
- Business center
- Meeting facilities
- Photocopier
- Projector
Nearby Facilities
- ATM/Banking
- Grocery
- Shops
- Supermarket
Things to Do
- Massage
Transportation
- Car rental
Connectivity
- LAN Internet
Accessibilty
- Wheelchair accessible
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information
Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Frequently Asked Questions
What are available facilities at favehotel Graha Agung Surabaya?
There are top facilites at favehotel Graha Agung Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at favehotel Graha Agung Surabaya?
The standard check-in time at favehotel Graha Agung Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does favehotel Graha Agung Surabaya provide breakfast?
Yes, favehotel Graha Agung Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests
Overall Rating & Reviews
From 3,582 verified guests reviews
8.1
Convenient
Fantastic
672
Very Good
1,937
Satisfying
361
Average
608
Poor
4
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
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strategic location (27)
friendly staffs (15)
clean room (22)
tasty breakfast (1)
tasty food (8)
great location (1)
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Language
English
Show Reviews with Photos
Septa D. M.
This is a private profile
Business
9.1
/ 10
28 Sep 2021
Nice hotel, friendly staff, near food stall and mall. Hm, room has no air ventilation, the bed have some stain, and little crowded
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Accommodation's Reply
10 Oct 2021
Dear Septa,
Thank you for your recent review. We are happy to hear you have had a good time with us. We also deeply apologize since there is any inconvenience that happened during your stay. Please rest assured that this matter already follows up by our respected team for preventing this to happen in the future. We are looking forward to welcoming you back!
Yours sincerely,
Erzam Faisol
Hotel Manager
AI
Atik I.
9.4
/ 10
22 May 2023
The service is okay, breakfast is decent, free upgrade due to requesting a room close to the child. But a little horrified because for the top floor (when we were on the 7th floor) there was no balcony (an additional wall or whatever it's called 😁), so parno wanted to be close to the glass.
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ay
arie y.
Staycation
6.5
/ 10
02 Sep 2022
(+) Friendly staff, strategic hotel location, can refill drinking water as much as you like from the dispenser which is located in the hallway. (-) No facial tissue, the mini safe doesn't work, no hairdryer in the bathroom, the room is not soundproof so people passing by can be heard clearly . Someone tried to force the door to open the room, it seemed that someone had the wrong room even though the room number was clearly visible on the door, I finally complained to the receptionist.
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Accommodation's Reply
07 Sep 2022
To Mr Roberts,
Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to leave us a review. The strategic location is one of the advantages of our hotel, for our guests who feel confused about choosing a location that suits their needs. We provide a shuttle car that can take our guests to their destination based on availability. In connection with the incomplete aminities in your room, allow us to apologize for the inconvenience, we will convey this to our room boy so that this does not happen again to our guests. Regarding the guest who opened the wrong room, we have checked and re-confirmed to the guest in question and indeed there was an error opening the room. Once again we apologize for the inconvenience during your stay at favehotel Graha Agung Surabaya. We hope to be able to welcome you back with even better service.
Best regards,
Erzam Faisol - Hotel Manager
MA
Meyka A. S.
Business
6.1
/ 10
18 Oct 2021
The food menu is not recommended. I think it will be the same as in other city fave hotels, lots of choices and delicious. When checking in there were no towels, the impression was not prepared at the beginning. Hope it will be better.
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Accommodation's Reply
29 Oct 2021
Dear Mrs. Meyka,
Thank you very much for giving us a review, so we can always improve this in the future.
We have conveyed this to the entire team, and we also apologize for the inconvenience to Mrs. Meyka during her stay.
Hopefully in the future we will still have the opportunity to welcome back Mrs. Meyka.
LL
LIMMY L.
6
/ 10
04 Dec 2022
Not ventilated. Not worth it with the price.
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Accommodation's Reply
09 Dec 2022
To Mom Limmy,
Warm greetings from favehotel Graha Surabaya, thank you for taking your time to give us a review. Let us apologize because your experience while staying at favehotel Graha Agung Surabaya has not been able to meet your expectations. In response to non-ventilated rooms, our standard type does not have air ventilation. If we are given a second chance we will offer a special price for Ms. Limmy so she can try the experience in our room type which has a view with wide windows. Once again we apologize for the inconvenience during your stay at favehotel Graha Agung Surabaya. We hope to be able to welcome your arrival in the future with even better service and experience.
Best regards,
Erzam Faisol - Hotel Manager
dm
david m.
6
/ 10
10 Dec 2021
Came to the hotel at 10 pm, arrived at the room immediately wanted to take a shower but there were no towels, immediately called he said the towels were in the laundry process and in the morning they were delivered by repeating the phone.
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Accommodation's Reply
15 Dec 2021
Dear Mr David,
Thank you very much for taking the time to give us feedback. It is very meaningful for us to make learning every input/suggestion from every guest. Please allow us to apologize for the delay in sending towels when you were staying at our property and making your stay uncomfortable.
We have conveyed this to the management to pay more attention and we ensure this does not happen again in the future.
Hopefully we still have the opportunity to welcome back the arrival of Mr. David at the favehotel Graha Agung Surabaya.
m imam k.
9.1
/ 10
19 Apr 2022
Nyaman dan juga bersih tempatnya. Sangat puas.
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Accommodation's Reply
29 Apr 2022
To Mr. Imam,
Warm greetings from favehotel Graha Agung Surabaya, Thank you for taking the time to share your experience with us. We are very happy that you had a pleasant experience and service at favehotel Graha Agung Surabaya. We place the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We are very grateful for your review and we look forward to welcoming you back!
Best regards,
Erzam Faisol - Hotel Manager
PU
Prima U. W. P.
Business
8.8
/ 10
14 Sep 2021
Kamar bersih, nyaman, lokasi strategis, pelayanan baik. Tapi sayang tidak ada kamar yang punya jendela keluar
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Accommodation's Reply
22 Sep 2021
Hi Mr. Prima,
Thank you so much for taking the time to leave us a review.
We are very happy to know that Pak Prima's stay was comfortable with us, but we also apologize for the limited room with windows on our property.
Another time if you visit the favehotel Graha Agung Surabaya, if there is a room with a window available, we will definitely help Mr. Prima.
Awaiting his arrival, sir!
Munas S.
Business
10
/ 10
23 Feb 2023
1 liked this review
Accommodation's Reply
06 Mar 2023
To Mr. Munas, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to give us a review. We are happy to look forward to welcoming you back in the future. Sincerely yours, Erzam Faisol – Hotel Manager.
RY
Rio Y. S.
Medical
9.7
/ 10
31 Jul 2023
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Accommodation's Reply
17 Aug 2023
Dear Mr. Rio, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to give us a review. We are happy to look forward to welcoming you back in the future. Sincerely yours, Erzam Faisol – Hotel Manager.
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