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Flagship 91863 Metro House
Hotels
All-star Accommodation
8,5
/10
Very Good
1.074 reviews
In the Area
See Map
Jalan Raya Dukuh Kupang Barat, RW 06, Dukuh Kupang, Dukuh Pakis, Surabaya, Jawa Timur, 60225, Indonesia, Surabaya, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60225
Main Facilities
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AC
Parking
WiFi
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Available Room Types in Flagship 91863 Metro House
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What's around Flagship 91863 Metro House
Jalan Raya Dukuh Kupang Barat, RW 06, Dukuh Kupang, Dukuh Pakis, Surabaya, Jawa Timur, 60225, Indonesia, Surabaya, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60225
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Discover More About Flagship 91863 Metro House
Location
Staying at Flagship 91863 Metro House is a good choice when you are visiting Dukuh Pakis.
About Flagship 91863 Metro House
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Flagship 91863 Metro House.
Flagship 91863 Metro House is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Flagship 91863 Metro House is the right place to stay.
All facilities in Flagship 91863 Metro House
Common Space
Lobby
Exterior
Bedroom
Restaurant
Hotel Services
- Express check-in
- Express check-out
- Front desk
- Limited hours room service
- Multilingual staff
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Nearby Facilities
- Grocery
- Shops
- Supermarket
General
- AC
- Non-smoking room
Transportation
- Secure parking
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Public Facilities
- Parking
Accommodation Policy & General Information in Flagship 91863 Metro House
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
01:00 - 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Facility
Business Facilities closed temporarily from 14-7-2025 to 15-7-2026.
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General Information
Popular Facilities | AC, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 01:00 - 12:00 |
Available rooms at Flagship 91863 Metro House | 72 |
Another facilities in Flagship 91863 Metro House | Express check-in, Express check-out, Front desk, Limited hours room service, Multilingual staff |
Frequently asked question in Flagship 91863 Metro House
What are available facilities at Flagship 91863 Metro House?
There are top facilites at Flagship 91863 Metro House such as AC, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Flagship 91863 Metro House?
The standard check-in time at Flagship 91863 Metro House is starting from From 14:00 while the latest check-out time is at 01:00 - 12:00
What is the star rating of Flagship 91863 Metro House?
Flagship 91863 Metro House is a 3.0-star hotel.
How many rooms are available at Flagship 91863 Metro House?
Flagship 91863 Metro House has 72 rooms in total.
Does Flagship 91863 Metro House provide parking?
Yes, Flagship 91863 Metro House provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Flagship 91863 Metro House
Overall Ratings & Reviews Flagship 91863 Metro House
Traveloka (1.074)
8,5
Very Good
From 1.074 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,6
Meal
8,3
Location
8,8
Service and Facilites
8,8
People often mention about Flagship 91863 Metro House
All
Bedroom (18)
Bathroom (17)
Ambiance (15)
Distance to City Center (12)
Hotel Area (12)
Accessibility (11)
Staff Friendliness (10)
Room Space (9)
Surroundings (8)
Soundproof (8)
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Most Recent
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All Ratings, Current App Language, See all reviews
Traveler Reviews Flagship 91863 Metro House
Number of reviews per page
20
40
Customer reviews
nw
nadialeta w.
8,5
/10
Reviewed 2 week(s) ago
The room looks newly renovated
See original
Find this review helpful?
Verified Traveler
Staycation
8,5
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, informative, the room is quite clean, the AC is not cold at all, the sheets smell good but have lots of stains, the towels smell good but are no longer suitable for use, there is standing water in the toilet
See original
Find this review helpful?
A***l
10,0
/10
Reviewed 7 week(s) ago
quite clean and central to Surabaya. Suitable, could become a regular
See original
Find this review helpful?
A***a
Business
5,3
/10
Reviewed 10 week(s) ago
Usually there's a welcome drink, but this time we were greeted by two small cockroaches and a spider.
The pillows and sheets seem to be changed every night, so the stains and smell of drool are still there.
And most surprisingly, the mattress has metal springs coming out of it, perfect for some therapy.
Plus, the AC still feels cool at 16 degrees Celsius.
That's all... good luck.
Read More
See original
2 people find it helpful
B***a
8,2
/10
Reviewed 13 week(s) ago
The room is comfortable enough to stay with a partner and the cleanliness is also good.
See original
Find this review helpful?
B***a
8,2
/10
Reviewed 13 week(s) ago
The room is comfortable and the staff is also friendly, very helpful.
See original
1 people find it helpful
A***l
6,3
/10
Reviewed 14 week(s) ago
There are lots of mosquitoes in the room... the sheets and pillows are not clean...
See original
1 people find it helpful
PS
Pilipus S.
Transit
10,0
/10
Reviewed 16 week(s) ago
The location is very strategic, close to the toll road and many malls.
See original
Find this review helpful?
E***a
6,2
/10
Reviewed 22 week(s) ago
My suggestion is to immediately renovate that hotel, it's a shame.
See original
2 people find it helpful
A***a
9,4
/10
Reviewed 24 week(s) ago
Comfortable, but sorry to suggest that the wardrobe section be cleaned again 🙏
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Find this review helpful?
A***I
Business
5,9
/10
Reviewed 32 week(s) ago
dirty and shabby starting from the dirty bed sheets and mattress equipment, stained rooms, stained walls and a broken bathroom and bathroom door
See original
1 people find it helpful
R***d
Leisure
10,0
/10
Reviewed 40 week(s) ago
Continue to improve hotel service and cleanliness
See original
Find this review helpful?
FA
Fajar A. L.
5,8
/10
Reviewed 45 week(s) ago
In the morning the water was off until check out, so I didn't take a shower. There was no compensation from the hotel.
See original
5 people find it helpful
r***a
8,5
/10
Reviewed 49 week(s) ago
The room is quite clean, only the AC is not too cold. And why is the roof broken in the bathroom :( but overall it's quite good for that price, there is a bathtub.
See original
8 people find it helpful
A***l
10,0
/10
Reviewed 53 week(s) ago
Sip cheap quality at economical prices.
See original
6 people find it helpful
YG
Yosua G. I. P.
5,0
/10
Reviewed 53 week(s) ago
The room is very dirty, the mattress, pillows, sheets are very bad & not clean, do not recommend staying here.
See original
7 people find it helpful
T***i
5,7
/10
Reviewed 56 week(s) ago
Dirty bed. Bathroom not clean, no ammunition. There is.
See original
5 people find it helpful
A***a
5,7
/10
Reviewed 57 week(s) ago
The room is not well maintained. Many cockroaches and black pillows. Black spots on the walls. Especially for 18+, not suitable for bringing children.
See original
4 people find it helpful
Suhartatik
Staycation
10,0
/10
Reviewed 58 week(s) ago
The service is satisfactory.
See original
1 people find it helpful
Y***f
Transit
5,0
/10
Reviewed 59 week(s) ago
The bathroom looked unclean. The walls were peeling. The sheets had yellow stains. There was no elevator. No staff helped me carry my big suitcase from downstairs to the lobby upstairs up the stairs.
See original
3 people find it helpful
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Flagship 91863 Metro House
Traveloka (1.074)
8,5
Very Good
From 1.074 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,6
Meal
8,3
Location
8,8
Service and Facilites
8,8
People often mention about Flagship 91863 Metro House
All
Bedroom (18)
Bathroom (17)
Ambiance (15)
Distance to City Center (12)
Hotel Area (12)
Accessibility (11)
Staff Friendliness (10)
Room Space (9)
Surroundings (8)
Soundproof (8)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Flagship 91863 Metro House
Number of reviews per page
20
40
Customer reviews
nw
nadialeta w.
8,5
/10
Reviewed 2 week(s) ago
The room looks newly renovated
See original
Find this review helpful?
Verified Traveler
Staycation
8,5
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, informative, the room is quite clean, the AC is not cold at all, the sheets smell good but have lots of stains, the towels smell good but are no longer suitable for use, there is standing water in the toilet
See original
Find this review helpful?
A***l
10,0
/10
Reviewed 7 week(s) ago
quite clean and central to Surabaya. Suitable, could become a regular
See original
Find this review helpful?
A***a
Business
5,3
/10
Reviewed 10 week(s) ago
Usually there's a welcome drink, but this time we were greeted by two small cockroaches and a spider.
The pillows and sheets seem to be changed every night, so the stains and smell of drool are still there.
And most surprisingly, the mattress has metal springs coming out of it, perfect for some therapy.
Plus, the AC still feels cool at 16 degrees Celsius.
That's all... good luck.
Read More
See original
2 people find it helpful
B***a
8,2
/10
Reviewed 13 week(s) ago
The room is comfortable enough to stay with a partner and the cleanliness is also good.
See original
Find this review helpful?
B***a
8,2
/10
Reviewed 13 week(s) ago
The room is comfortable and the staff is also friendly, very helpful.
See original
1 people find it helpful
A***l
6,3
/10
Reviewed 14 week(s) ago
There are lots of mosquitoes in the room... the sheets and pillows are not clean...
See original
1 people find it helpful
PS
Pilipus S.
Transit
10,0
/10
Reviewed 16 week(s) ago
The location is very strategic, close to the toll road and many malls.
See original
Find this review helpful?
E***a
6,2
/10
Reviewed 22 week(s) ago
My suggestion is to immediately renovate that hotel, it's a shame.
See original
2 people find it helpful
A***a
9,4
/10
Reviewed 24 week(s) ago
Comfortable, but sorry to suggest that the wardrobe section be cleaned again 🙏
See original
Find this review helpful?
A***I
Business
5,9
/10
Reviewed 32 week(s) ago
dirty and shabby starting from the dirty bed sheets and mattress equipment, stained rooms, stained walls and a broken bathroom and bathroom door
See original
1 people find it helpful
R***d
Leisure
10,0
/10
Reviewed 40 week(s) ago
Continue to improve hotel service and cleanliness
See original
Find this review helpful?
FA
Fajar A. L.
5,8
/10
Reviewed 45 week(s) ago
In the morning the water was off until check out, so I didn't take a shower. There was no compensation from the hotel.
See original
5 people find it helpful
r***a
8,5
/10
Reviewed 49 week(s) ago
The room is quite clean, only the AC is not too cold. And why is the roof broken in the bathroom :( but overall it's quite good for that price, there is a bathtub.
See original
8 people find it helpful
A***l
10,0
/10
Reviewed 53 week(s) ago
Sip cheap quality at economical prices.
See original
6 people find it helpful
YG
Yosua G. I. P.
5,0
/10
Reviewed 53 week(s) ago
The room is very dirty, the mattress, pillows, sheets are very bad & not clean, do not recommend staying here.
See original
7 people find it helpful
T***i
5,7
/10
Reviewed 56 week(s) ago
Dirty bed. Bathroom not clean, no ammunition. There is.
See original
5 people find it helpful
A***a
5,7
/10
Reviewed 57 week(s) ago
The room is not well maintained. Many cockroaches and black pillows. Black spots on the walls. Especially for 18+, not suitable for bringing children.
See original
4 people find it helpful
Suhartatik
Staycation
10,0
/10
Reviewed 58 week(s) ago
The service is satisfactory.
See original
1 people find it helpful
Y***f
Transit
5,0
/10
Reviewed 59 week(s) ago
The bathroom looked unclean. The walls were peeling. The sheets had yellow stains. There was no elevator. No staff helped me carry my big suitcase from downstairs to the lobby upstairs up the stairs.
See original
3 people find it helpful
Number of reviews per page
20
40