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FOX Hotel Pekanbaru
Hotels
Preferred Partner
8,6
/10
Very Good
4.780 reviews
What Guests Say About Their Stay
Room Space (113)
Bedroom (112)
Staff Friendliness (109)
Ambiance (103)
T***a
10,0
/ 10
Fox Hotel Pekanbaru offers clean, comfortable rooms in a great location above Ciputra Seraya Mall. The staff is friendly, breakfast is enjoyable, and facilities like the rooftop pool and gym are a plus. Perfect for both business and leisure stays.
susanti
9,7
/ 10
nice and clean hotel. reception helpful hotel is clean and comfortable
Surya M. W.
9,7
/ 10
This hotel is the best hotel we have ever stayed in, clean and spacious rooms, good food, friendly and fast service, our holiday was very memorable at this hotel.
In the Area
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Jalan Riau No. 147, Senapelan, Pekanbaru, Riau, Indonesia, 28154
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in FOX Hotel Pekanbaru
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Price Display
Per room per night (excl. taxes & fees)
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What's around FOX Hotel Pekanbaru
Jalan Riau No. 147, Senapelan, Pekanbaru, Riau, Indonesia, 28154
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Location
FOX Hotel Pekanbaru is located in area / city Senapelan.
About FOX Hotel Pekanbaru
FOX Hotel Pekanbaru is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, FOX Hotel Pekanbaru provides complete services and facilities that you and your colleagues need.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from FOX Hotel Pekanbaru exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
FOX Hotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at FOX Hotel Pekanbaru.
All facilities in FOX Hotel Pekanbaru
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Hotel Services
- Bellhop
- Concierge
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Things to Do
- Barbecue
- Fitness center
- Massage
- Outdoor pool
- Spa
General
- AC
- Banquet
- Swimming pool
- Smoking area
Transportation
- Airport transfer
- Secure parking
- Valet parking
Food and Drinks
- Restaurant with AC
- Breakfast
- Poolside bar
Business Facilities
- Conference room
- Meeting facilities
- Projector
Nearby Facilities
- Gift shop
- Shops
- Supermarket
Sports and Recreations
- Fitness center
Kids and Pets
- Babysitting
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in FOX Hotel Pekanbaru
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Extra Breakfast
Accommodation charges IDR 150,000/guest for extra breakfast.
Breakfast
Breakfast at the accommodation will be provided from 06:00 - 10:00.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at FOX Hotel Pekanbaru | 225 |
Number of floors in FOX Hotel Pekanbaru | 14 |
Another facilities in FOX Hotel Pekanbaru | Bellhop, Concierge, Express check-in, Express check-out, Front desk |
Frequently asked question in FOX Hotel Pekanbaru
What are available facilities at FOX Hotel Pekanbaru?
There are top facilites at FOX Hotel Pekanbaru such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at FOX Hotel Pekanbaru?
The standard check-in time at FOX Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
Does FOX Hotel Pekanbaru provide breakfast?
Yes, FOX Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of FOX Hotel Pekanbaru?
FOX Hotel Pekanbaru is a 4.0-star hotel.
How many floors does FOX Hotel Pekanbaru have?
FOX Hotel Pekanbaru has 14 floors.
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More Reviews from Other Guests in FOX Hotel Pekanbaru
Traveloka (4.772)
Other sources (8)
8,6
Very Good
From 4.772 reviews
Provided by travelers on
Cleanliness
8,8
Room Comfort
8,7
Meal
8,4
Location
8,7
Service and Facilites
8,6
People often mention about FOX Hotel Pekanbaru
All
Room Space (69)
Staff Friendliness (67)
Bedroom (64)
Ambiance (54)
Bathroom (52)
Distance to City Center (51)
Hotel Area (50)
Surroundings (48)
Accessibility (44)
Check-in/out Time (44)
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Traveler Reviews FOX Hotel Pekanbaru
Number of reviews per page
20
40
Customer reviews
G***t
Business
10,0
/10
Reviewed 6 day(s) ago
Friendly service, spacious and clean rooms
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Sylvia K. S.
9,4
/10
Reviewed 1 week(s) ago
The best place for a staycation in Pekanbaru, close to malls and cinemas.
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R***n
Staycation
9,1
/10
Reviewed 2 week(s) ago
recommended for family staycation
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SULATI
10,0
/10
Reviewed 2 week(s) ago
satisfied with the good service, the room is spacious
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l***a
10,0
/10
Reviewed 3 week(s) ago
[Engaging opening line] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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Accommodation's Reply
04 Sep 2025
Dear Valued Guest,
Thank you for your kind words. We are delighted to know you had a pleasant stay and we look forward to welcoming you back to Fox Hotel Pekanbaru.
Warm regards,
Reza Satria Putra
Front Office Manager
l***a
10,0
/10
Reviewed 3 week(s) ago
Friendly staff, strategic location, best of all, hopefully they will always maintain their service
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FR
Fiqi R.
8,5
/10
Reviewed 4 week(s) ago
Steady, solid, clean, good and friendly service, cool and solid quality.
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Accommodation's Reply
04 Sep 2025
Dear Mr Fiqi R.
Thank you for your kind words. We are delighted to know you had a pleasant stay and we look forward to welcoming you back to Fox Hotel Pekanbaru.
Warm regards,
Reza Satria Putra
Front Office Manager
R***o
7,0
/10
Reviewed 4 week(s) ago
The hotel staff was friendly...
It's just that the water from the bathroom overflowed into the bedroom area....
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2 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Mr. Ridho, Thank you for sharing your experience staying at Fox Hotel Pekanbaru. We are delighted to hear that you found our staff's hospitality memorable. We apologize for the inconvenience caused by the bathroom overflowing into the bedroom. This feedback is very valuable and has been passed on to the relevant team for immediate action. We look forward to welcoming you back for a more comfortable experience. Best regards, Reza Satria Putra, Front Office Manager
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J***n
Business
10,0
/10
Reviewed 4 week(s) ago
Best
1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Valued Guest,
Thank you for your continued trust and loyalty in choosing Fox Hotel Pekanbaru as your preferred place to stay. We are delighted to know that you feel at home with us, and we truly look forward to welcoming you back again soon.
Warm regards,
Reza Satria Putra
Front Office Manager
M***a
Business
8,8
/10
Reviewed 6 week(s) ago
Strategic location, good facilities, very friendly service.
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1 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Sir/Madam, Thank you very much for your recommendation and positive review! 😊. We are very pleased to know that you enjoyed your staycation at Fox Hotel Pekanbaru. Your support and good wishes are our motivation to continue improving the quality of our services and facilities in the future. We look forward to welcoming you back for an even more enjoyable stay! Warm regards, Reza Satria Putra. Front Office Manager
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A***t
9,4
/10
Reviewed 6 week(s) ago
Hopefully it will be better in the future. Hopefully, a hair comb will be provided as a complete set.
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Accommodation's Reply
12 Aug 2025
Dear Sir/Madam, Thank you for staying at Fox Hotel Pekanbaru and sharing your valuable feedback. We are pleased to learn that you expect our service to improve in the future. Regarding your suggestion regarding the addition of hair combs as room amenities, we will consider this feedback and pass it on to the relevant team for evaluation. We hope to welcome you back with even more satisfying facilities and services on your next visit. Best regards, Reza Satria Putra, Front Office Manager
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S***o
Business
9,4
/10
Reviewed 7 week(s) ago
Everything went well, I stayed for 3 nights, on the last night, the car had to be paid for when leaving the hotel parking lot, the reason given by the officer was that the car plate had not been renewed, even though I was still staying at the hotel, a small thing, but this must be a concern if everyone wants to improve their service.
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1 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Sir/Madam, Thank you for sharing your experience during your 3-night stay at Fox Hotel Pekanbaru. We are pleased to hear that your overall stay was pleasant. However, we apologize for the inconvenience you experienced during your parking check-out on your last night. Situations like this, although seemingly minor, are crucial for us to evaluate to ensure they do not disrupt guest comfort. We have forwarded your feedback to the relevant team, particularly those involved in coordination between the hotel and parking management, to ensure a similar incident does not recur in the future. We appreciate your attention and suggestions, and look forward to welcoming you back with even better service in the future. Sincerely, Reza Satria Putra, Front Office Manager, Fox Hotel Pekanbaru.
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F***a
Leisure
10,0
/10
Reviewed 7 week(s) ago
I recommend it for a staycation... hopefully in the future it will be even better and will be further improved.
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Accommodation's Reply
08 Aug 2025
Dear Sir/Madam, Thank you very much for your recommendation and positive review! 😊. We are very pleased to know that you enjoyed your staycation at Fox Hotel Pekanbaru. Your support and good wishes are our motivation to continue improving the quality of our services and facilities in the future. We look forward to welcoming you back for an even more enjoyable stay! Warm regards, Reza Satria Putra. Front Office Manager
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F***i
Staycation
9,1
/10
Reviewed 7 week(s) ago
The room is a bit dusty and the wifi network is not good.
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Accommodation's Reply
08 Aug 2025
Dear Sir/Madam, Thank you for sharing your experience during your stay at Fox Hotel Pekanbaru. We apologize for the inconvenience you experienced regarding the slightly dusty room and the less than optimal Wi-Fi connection. We have forwarded your feedback to our housekeeping and technical teams for immediate follow-up so that we can continue to improve the quality of our services. We greatly appreciate your feedback, as it helps us to improve. We look forward to welcoming you back for a more comfortable and satisfying experience on your next visit. Sincerely, Reza Satria Putra, Front Office Manager
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P***a
8,8
/10
Reviewed 8 week(s) ago
The surrounding area is busy and complete, close to the city.
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Accommodation's Reply
29 Jul 2025
Dear valued guests, Thank you for your positive review and impressions of Fox Hotel Pekanbaru. We are pleased to learn that you enjoyed our strategic location, bustling location, and proximity to the city center and various amenities. Comfort and easy access are indeed among the advantages we offer to our guests. We hope to welcome you back soon for an even more enjoyable stay. Sincerely, Reza Satria Putra, Front Office Manager, Fox Hotel Pekanbaru
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ML
Mei L.
Leisure
9,1
/10
Reviewed 9 week(s) ago
Good hotel. Will come back again
1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Mei L
Thank you for your kind words and for choosing to stay at FOX Hotel Pekanbaru! 😊
We’re delighted to hear that you had a pleasant and enjoyable stay with us. Your satisfaction is our greatest reward, and your positive feedback truly motivates our team to keep doing their best every day.
We look forward to welcoming you back soon for another memorable experience. If there’s anything we can assist with on your next visit, please don’t hesitate to let us know.
Warm regards,
Reza Satria Putra
Front Office Manager
FOX Hotel Pekanbaru
Aw
Agoes w. P.
Business
8,4
/10
Reviewed 9 week(s) ago
strategic location, but the rate is too expensive,
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Accommodation's Reply
23 Jul 2025
Dear Agoes W
Warm greetings from FOX Hotel Pekanbaru!
Thank you for taking the time to share your experience and for your positive rating. We’re truly happy to know you enjoyed your stay with us. Your feedback about the pricing is well noted and appreciated — we continuously strive to provide the best value through quality service, comfortable rooms, and great facilities.
We hope to have the pleasure of welcoming you again on your next visit to Pekanbaru. Don’t forget to check for our special promotions on Traveloka or through our official channels.
Warm regards,
Reza Satria Putra
Front Office Manager
Nursetyanty a. n.
9,1
/10
Reviewed 9 week(s) ago
Love it here, it's also close to the mall and cinema, just a short walk away, the food is delicious, it's clean and tidy.
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Accommodation's Reply
23 Jul 2025
Dear Nursetyanty a.n
Warm greetings from FOX Hotel Pekanbaru!
Thank you for your kind review and great rating. We’re pleased to hear that our location was one of the highlights of your stay. Being conveniently located in the heart of Pekanbaru, we aim to offer easy access for both business and leisure travelers.
We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future.
Best regards,
Reza Satria Putra
Front Office Manager
Rini
Staycation
9,4
/10
Reviewed 9 week(s) ago
always stay at Fox every time I go to PKU
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Accommodation's Reply
23 Jul 2025
Dear Rini V.
Warm greetings from FOX Hotel Pekanbaru!
Thank you for your kind review and great rating. We’re pleased to hear that our location was one of the highlights of your stay. Being conveniently located in the heart of Pekanbaru, we aim to offer easy access for both business and leisure travelers.
We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future.
Best regards,
Reza Satria Putra
Front Office Manager
AP
Andi P.
8,5
/10
Reviewed 10 week(s) ago
it was very pleasant to stay here
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Accommodation's Reply
23 Jul 2025
Dear Andi.P
Warm greetings from FOX Hotel Pekanbaru!
Thank you for your kind review and great rating. We’re pleased to hear that our location was one of the highlights of your stay. Being conveniently located in the heart of Pekanbaru, we aim to offer easy access for both business and leisure travelers.
We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future.
Best regards,
Reza Satria Putra
Front Office Manager
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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