G Hotel Pontianak

Good service, the hotel is also good.

The male staff at the reception was slow in working and not agile in the check-in process so that I had to show my ID card back and forth because he was afraid of returning it wrong even though I had said that the ID card that was returned was indeed mine and my cellphone was left behind during the ID card process at the reception because the staff asked for proof of online booking on my cellphone but after the process was finished the staff forgot to return the cellphone and I who was already annoyed about the ID card forgot that the cellphone was still with the staff, when I went to the room I just remembered that the cellphone was left there and when I went there the staff said that the cellphone had been returned but when I called it turned out that the cellphone was still left at the reception and without feeling guilty the staff just admitted that my cellphone was left at the reception. Here I do not want to hide my identity because if there is a party who does not accept my comments, they can immediately check the Hotel CCTV to find out whether my comments are true or not. Note to the Hotel Manager to reprimand staff who are negligent and incompetent in their work.

everything is comfortable and sufficient for its facilities, only the service of the restaurant manager is not pleasant. Asked to get a baby chair during breakfast, in a curt tone said there was none and did not want to get it on the grounds that the room was locked. even though the chair was there and the room was not locked,

Overall it's quite satisfying, only the AC isn't cold enough.

Nice hotel in Pontianak, the service is okay. The room is okay, the facilities are okay, the food is okay.

Hotel staff is friendly, rooms are clean.

[Engaging opening lines] [Tell us about your stay] ] Ambiance/Facilities: [Describe the hotel's ambiance and facilities] ] Food: [Share your thoughts about the food provided] ] Staff Assistance: [Tell us about your experience with the hotel staff] ] Highlights: [Mention things that made your stay special] ] Price: [Give us your thoughts about the value for the price paid] ] Location: [Describe the location of the hotel, e.g. strategic location close to.]

The receptionist was very arrogant and pretentious

The best hotel in Pontianak with quite affordable prices, especially the bar on the top floor, offering views of Pontianak city from all angles, suitable for those who like to relax in hotels.

You can try the cafe on the 10th floor, the service is friendly, 5 stars.

The worst budget hotel. Dirty bed sheets full of spots, even torn. Dirty towel, which wasn't even one star quality. Totally did not worth the money.

the room is clean and fragrant, the room is not soundproof, but still very comfortable. the wifi is a bit slow too. just a shame the AC is not cold enough for me the service is also good got a drink voucher at the cafe, the view is nice and the friendliness of the employees is the best when I arrived the lobby was being repaired, the security guard was also responsive

It's really good, I'll stay there again next time, sorry I took another photo, because I didn't have time to take a photo

Atmosphere/Facilities: comfortable Food: unfortunately didn't have time to enjoy the food Staff Assistance: quite helpful Highlights: queen bed size is quite small, need an additional bed if staying with a small family (2 children < 6 years old) Price: standard Location: quite crowded & easy to reach

Nice hotel with affordable price.

Very nice and friendly. The cleanliness of the hotel is also good and the soundproofing is very good. The room is very clean.

The room is not soundproof so it is disturbing.

Highly recommend if you want to stay here, the rooftop cafe is also cool.

The entire hotel is clean and safe, the staff is friendly, the security is very helpful when entering and exiting and parking vehicles.

friendly hotel staff. safe and clean