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Gayana Hills
Guest Houses
9,1
/10
Exceptional
39 reviews
In the Area
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Jl. Raya Cicadas, Ciater Subang Jawa Barat, Lembang, Bandung, Jawa Barat, Indonesia, 41281
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Gayana Hills
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What's around Gayana Hills
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Jl. Raya Cicadas, Ciater Subang Jawa Barat, Lembang, Bandung, Jawa Barat, Indonesia, 41281
Discover More About Gayana Hills
Location
Staying at Gayana Hills is a good choice when you are visiting Ciater.
About Gayana Hills
Not only located within easy reach of various places of interests for your adventure, but staying at Gayana Hills will also give you a pleasant stay.
Gayana Hills is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
Have fun with various entertaining facilities for you and the whole family at Gayana Hills, a wonderful accommodation for your family holiday.
This guesthouse is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Gayana Hills.
If you plan to have a long-term stay, staying at Gayana Hills is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Gayana Hills is suitable for you who value privacy during your stay.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Gayana Hills exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Gayana Hills is a guesthouse with great comfort and excellent service according to most guesthouse's guests.
Staying at Gayana Hills will surely satisfy you with its great hospitality and affordable price.
All facilities in Gayana Hills
Lobby
Exterior
Bedroom
Others
In-room Bathroom
Public Facilities
- Coffee/tea in lobby
- Coffee shop
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- WiFi in public area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Hair salon
- Laundry
- Shops
- Supermarket
General
- Heater
- Non-smoking room
- Smoking area
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
In-room Facilities
- Shower
- TV
Food and Drinks
- Breakfast
Things to Do
- Outdoor facilities
Connectivity
- Free WiFi
Accommodation Policy & General Information in Gayana Hills
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Gayana Hills | 5 |
Number of floors in Gayana Hills | 1 |
Another facilities in Gayana Hills | Coffee/tea in lobby, Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in Gayana Hills
What are available facilities at Gayana Hills?
There are top facilites at Gayana Hills such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Gayana Hills?
The standard check-in time at Gayana Hills is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Gayana Hills provide breakfast?
Yes, Gayana Hills provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Gayana Hills
Traveloka (39)
9,1
Exceptional
From 39 reviews
Provided by travelers on
Cleanliness
9,2
Room Comfort
9,0
Meal
8,8
Location
9,2
Service and Facilites
8,9
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Traveler Reviews Gayana Hills
Number of reviews per page
20
40
Customer reviews
A***n
Staycation
8,5
/10
Reviewed 2 week(s) ago
It's good for a night out, the view is really nice, you won't regret coming to the hills.
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1 people find it helpful
Accommodation's Reply
20 May 2025
Hi sis, thank you for your vacation at Gayana Hills. Looking forward to your next visit!🥰
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RK
Rani K.
10,0
/10
Reviewed 2 week(s) ago
friendly staff and very helpful when checking in. the accommodation is very comfortable and clean. the location is highly recommended for a staycation 🥰
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1 people find it helpful
Accommodation's Reply
20 May 2025
Hi sis, thank you for your vacation at Gayana Hills. Looking forward to your next visit!🥰
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A***y
10,0
/10
Reviewed 3 week(s) ago
The place is clean, comfortable, the view is also really good, the service is also good, the staff are nice, the equipment inside is also clean and tidy, I will come back here again.
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2 people find it helpful
Accommodation's Reply
13 May 2025
Hi sis, thank you for your vacation at Gayana Hills. Looking forward to your next visit!🥰
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f***r
Staycation
10,0
/10
Reviewed 3 week(s) ago
Delicious, very suitable for quality time with family. It happened that I was 4 with my husband and 2 toddlers.
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1 people find it helpful
Accommodation's Reply
05 May 2025
Hi sis, thank you for your vacation at Gayana Hills. Looking forward to your next visit!🥰
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S
Siska
Staycation
10,0
/10
Reviewed 4 week(s) ago
The place is very clean and comfortable, good for refreshing, culinary places are just across the street, it's just that there is a slight problem with the water heater, the heat cannot be adjusted, the breakfast is delicious, it's great, next time I will definitely stay again with my family
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2 people find it helpful
Accommodation's Reply
05 May 2025
Hi sis, we apologize for the inconvenience, we will fix it soon. Thank you for your vacation at Gayana Hills, sis. Looking forward to your next visit! 🥰
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D***a
Leisure
10,0
/10
Reviewed 5 week(s) ago
The staff is very nice and friendly, the room is clean, the amenities are complete, there is an electric kettle, drinking water, toothbrush and soap. What is certain is that staying here is really suitable for chilling and escaping from city life. Wake up in the morning and immediately see the mountain view. So relaxing. It's really great 👍👍
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1 people find it helpful
Accommodation's Reply
05 May 2025
Hi sis, thank you for your vacation at Gayana Hills. Looking forward to your next visit!🥰
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A***f
Staycation
8,4
/10
Reviewed 7 week(s) ago
The place is comfortable, neat and cool, but unfortunately at 11 am the water was no longer on.
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Accommodation's Reply
05 May 2025
Hi sis, we apologize for the inconvenience, we will fix it soon. Thank you for your vacation at Gayana Hills, sis. Looking forward to your next visit! 🥰
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R***a
7,2
/10
Reviewed 7 week(s) ago
With the price offered, it does not match the size of the room provided.
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1 people find it helpful
Accommodation's Reply
05 May 2025
Hi sis, we apologize for the inconvenience, we will evaluate it for the future. Thank you for your vacation at Gayana Hills, sis. Looking forward to your next visit! 🥰
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U***i
10,0
/10
Reviewed 9 week(s) ago
Friendly staff, clean room, clean bathroom, clean supporting equipment, fragrant mattress and blanket. The best! Want to go there again.
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1 people find it helpful
Accommodation's Reply
27 Mar 2025
Hi sis, thank you for your vacation at Gayana Hills. Looking forward to your next visit!🥰
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S***y
Leisure
10,0
/10
Reviewed 14 week(s) ago
Good all 😘 the view is really nice
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2 people find it helpful
Accommodation's Reply
17 Feb 2025
Hi sis, thank you for your vacation at Gayana Hills. Looking forward to your next visit!🥰
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R***t
Staycation
8,4
/10
Reviewed 15 week(s) ago
So far so good. Overall.: The atmosphere is okay, and for the deluxe room. The mattress goes up and down, the air ventilation is lacking, you have to open the door for the mountain air to come in. For the need for water and hot water, it should be given more attention. For breakfast, it's not bad. The service is very friendly, the atmosphere is safe, calm, familiar. Hopefully when you come again in the future, it will be more improved and better. Thanks.
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1 people find it helpful
Accommodation's Reply
17 Feb 2025
Hi sis, we apologize for the inconvenience, we will fix it soon. Thank you for your vacation at Gayana Hills, sis. Looking forward to your next visit! 🥰
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I***a
Leisure
5,0
/10
Reviewed 16 week(s) ago
This is not a proper lodging. A scammer. I didn't stay there. When I first arrived at 3 am, the floor and bed were flooded/wet. The door couldn't be locked. And the check-in area was like a cage. The lights were off. There was no water in the bathroom at all. The reason was that the lights were off. There was no generator at the lodging. I asked for a refund. The officer pretended to ask for my phone number and said he would contact me for a refund. In fact, he hasn't been contacted for 2 days. I've let it go. I think it's a waste of my money. Just eat my money. It's not halal for you to eat my money. Thank you
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5 people find it helpful
Accommodation's Reply
11 Feb 2025
Hello, sir/madam, previously we from Gayana Hills apologize for the inconvenience you experienced. Regarding the power outage, we have informed you that a tree fell on an electric pole and its cables and caused a fairly long disruption. Coincidentally, at the same time our generator was having problems. Regarding the floor and mattress because our accommodation is in the form of Glamping and at that time the high intensity of rain accompanied by very strong winds, we also apologize that the carpet floor under the door became wet, but as far as we know it is impossible to wet the mattress. Then, for a refund because you ordered via Traveloka, we direct you to submit a refund via Traveloka. Thank you for your review and we will use it as an evaluation and valuable lesson for the future. Always be healthy and have a smooth fortune, sir/madam 😊🙏🏻
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SN
Siti N.
9,4
/10
Reviewed 17 week(s) ago
very cold, mandatory to bring thick clothes or jacket.
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Accommodation's Reply
11 Feb 2025
Hi sis, thank you for your vacation at Gayana Hills. Looking forward to your next visit!🥰
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WS
Wahyu S.
Staycation
9,0
/10
Reviewed 19 week(s) ago
good location, close to the road (which is not too busy), right across from restaurants, so it's easy to find food. But please note that the restaurants are closed at 19-20, because the area is quiet in the afternoon/evening.
Good service and fast personnel. The breakfast provided is yellow rice, with a taste that is so-so or very ordinary.
location in the middle of a tea plantation with a beautiful view, suitable for those who like hiking.
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2 people find it helpful
Accommodation's Reply
20 Jan 2025
Hi sis, thank you for your vacation at Gayana Hills. Looking forward to your next visit!🥰
See original
W***a
9,7
/10
Reviewed 21 week(s) ago
Very friendly staff, easy to access location, close to tourist attractions, can have BBQ and breakfast
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3 people find it helpful
Accommodation's Reply
04 Jan 2025
Hi sis, thank you for your vacation at Gayana Hills. Looking forward to your next visit!🥰
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W***u
10,0
/10
Reviewed 21 week(s) ago
recommendations for good, comfortable accommodation.
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Accommodation's Reply
03 Jan 2025
Hi sis, thank you for your vacation at Gayana Hills. Looking forward to your next visit!🥰
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AM
Alissa M.
Leisure
6,6
/10
Reviewed 22 week(s) ago
Disappointed that there could be a double check in, it's not a problem to change the nominal booking money, it's just that we have come a long way to the location and are tired and want to rest, but the staff lied with the excuse that the room smelled because there was a leaking spit tank, but it turned out that after I asked to check the room, the staff finally said honestly that there was a double booking. Oh my, I hope I'm the only one who is disadvantaged, hopefully in the future the management can pay attention again to the staff's job description so that they are not careless
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6 people find it helpful
PN
Putri N.
8,5
/10
Reviewed 23 week(s) ago
Good staycation in Ciater and easy to find dinner, kids friendly. The morning air is quite cool
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Accommodation's Reply
18 Dec 2024
Hi sis, thank you for your vacation at Gayana Hills. Looking forward to your next visit! 🥰.
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M***a
9,4
/10
Reviewed 33 week(s) ago
Very good service, tea garden view, hot water also works very well. Clean. Yesterday I took the one without breakfast but looking for food was also very easy. Across from the inn there is a culinary tour and the food is delicious and cheap too. Overall satisfactory, only one, yesterday the bathroom door from inside the room could not be locked, so I just stuck it with a bag so that the door could not be opened from inside the room.
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8 people find it helpful
Accommodation's Reply
16 Oct 2024
Hi sis, we apologize for the inconvenience, we will fix it soon. Thank you for your vacation at Gayana Hills, sis. Looking forward to your next visit! 🥰.
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R***y
Staycation
5,0
/10
Reviewed 33 week(s) ago
came to the prank security.. he said he could check in.. it turned out that the receptionist who was judes immediately turned him down.. make him upset. (sometimes at resorts or villas.. if the room is ready at 12 o'clock it's also diksh). already from the car park to the far room.. bring a lot of bags.. ask the officer to help you.. just watch.. if it rains badly.. the room is small enough for 2 people..
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3 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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