Golden Tulip Balikpapan Hotel and Suites

Hotels
Preferred Partner Plus
Online Check-In Available
8,3
/10
Very Good
7.305 reviews

What Guests Say About Their Stay

Distance To City Center (58)
Room Space (58)
Bedroom (52)
Ambiance (50)
fahmi y.
8,5
/ 10
Facility very excellence, the give me more than I needed. It's wonderful sea view, restaurant is the best food, it is recommended place to visit
ANTONIUS LIYARDI
8,5
/ 10
My staying at Aston Hotel Balikpapan was very awesome. The room was very nice, we got a humble greeting from staff. Check-in very smooth. Our breakfast was very delicious, menu waa quite complete. I am sure will stay in this hotel again. Thank you Aston for hospitality and great service.
Ivan F. R.
9,7
/ 10
Extra ordinary!!! Nice view, big and comfortable room
Jack M. S.
8,5
/ 10
The location is beautiful because on the beach, the design of the rooms and the interior are also good, the place is clean. And it's very nice to be able to stay there for long. Anyway, joss abis.
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Gusti N.
10,0
/ 10
The receptionist and all hotel employees are friendly, the hotel is also conveniently located near everywhere. Breakfast is also good, every morning the menu changes. Anyway, everything is delicious.
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In the Area
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Jl Jend Sudirman No 7, Balikpapan, Kalimantan Timur, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Golden Tulip Balikpapan Hotel & Suites Staying at Golden Tulip Balikpapan Hotel and Suites is a good choice when you are visiting Balikpapan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Golden Tulip Balikpapan Hotel and Suites

Jl Jend Sudirman No 7, Balikpapan, Kalimantan Timur, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114
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About Golden Tulip Balikpapan Hotel and Suites

Located in the vibrant city of Balikpapan, East Kalimantan, the Golden Tulip Balikpapan Hotel and Suites offers a perfect blend of luxury, comfort, and convenience. This upscale hotel is strategically situated near the city's business district, making it an ideal choice for both business travelers and vacationers. With its modern architecture and elegant interiors, the hotel provides a welcoming atmosphere that sets the stage for a memorable stay.

The Golden Tulip Balikpapan features a variety of accommodations, including spacious rooms and suites that are designed with your comfort in mind. Each room is equipped with modern amenities such as free Wi-Fi, flat-screen TVs, minibars, and coffee-making facilities. The hotel’s commitment to quality service ensures that guests feel pampered and well taken care of throughout their stay.

One of the standout features of the Golden Tulip Balikpapan is its exceptional dining options. The hotel boasts a restaurant that serves a diverse menu, featuring both local and international cuisine. Guests can enjoy a delightful culinary experience while taking in stunning views of the city. Additionally, the hotel offers room service for those who prefer to dine in the comfort of their own room.

For those looking to unwind, the hotel provides a range of leisure facilities, including a swimming pool, fitness center, and spa services. Whether you want to take a refreshing dip, work out, or indulge in a relaxing massage, the Golden Tulip Balikpapan has something for everyone.

Moreover, the hotel is equipped with meeting and event spaces, making it a popular choice for corporate gatherings, weddings, and other special occasions. The professional staff is dedicated to ensuring that every event runs smoothly, providing all the necessary support and services.

In addition to its luxurious accommodations and facilities, the Golden Tulip Balikpapan is conveniently located near various attractions and points of interest. Guests can easily explore the local culture, shopping centers, and beautiful beaches that Balikpapan has to offer. With its prime location and top-notch amenities, the Golden Tulip Balikpapan Hotel and Suites is truly a gem in East Kalimantan.

Why You Should Stay at Golden Tulip Balikpapan Hotel and Suites

Staying at the Golden Tulip Balikpapan Hotel and Suites means immersing yourself in a world of comfort and luxury. The hotel’s strategic location allows easy access to the city’s business hubs and leisure spots, making it perfect for both work and play. The attentive staff is always ready to assist, ensuring that your needs are met promptly. With a variety of amenities and services, including a well-equipped fitness center and a relaxing spa, you can unwind after a long day. Plus, the hotel’s dining options cater to all tastes, making every meal a delightful experience.

Best Time to Stay at Golden Tulip Balikpapan Hotel and Suites

The best time to visit Balikpapan is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for outdoor activities and sightseeing. If you’re looking to enjoy the local festivals and events, consider planning your stay around the annual Balikpapan Fair, which usually takes place in August. Regardless of when you choose to visit, the Golden Tulip Balikpapan Hotel and Suites will provide a comfortable and enjoyable stay.

Transportation and Accessibility

Access to the Airport

The Golden Tulip Balikpapan Hotel and Suites is conveniently located just a short drive from Sultan Aji Muhammad Sulaiman International Airport (BPN). The airport is approximately 15 kilometers away, making it easily accessible for travelers. The hotel offers airport transfer services, ensuring a hassle-free arrival and departure experience. Whether you’re arriving late at night or departing early in the morning, the hotel’s transportation options will cater to your needs.

Public Transportation

Getting around Balikpapan is easy, thanks to the availability of public transportation options. The city has a network of buses and taxis that can take you to various attractions and business districts. Additionally, ride-hailing services are widely used in the area, providing a convenient way to navigate the city. The hotel’s staff can assist you in arranging transportation, ensuring that you can explore Balikpapan with ease.

Unique Facilities at Golden Tulip Balikpapan Hotel and Suites

1. Rooftop Swimming Pool

The rooftop swimming pool at Golden Tulip Balikpapan offers stunning views of the city skyline. It’s the perfect spot to relax and soak up the sun while enjoying a refreshing dip. The pool area is equipped with comfortable loungers, making it an ideal place to unwind after a busy day.

2. State-of-the-Art Fitness Center

For fitness enthusiasts, the hotel features a state-of-the-art fitness center equipped with modern exercise machines and free weights. Whether you prefer cardio workouts or strength training, you’ll find everything you need to maintain your fitness routine during your stay.

3. Spa and Wellness Center

The spa at Golden Tulip Balikpapan offers a range of treatments designed to rejuvenate and relax. From traditional massages to beauty therapies, the skilled therapists will ensure you leave feeling refreshed and revitalized. It’s the perfect way to pamper yourself during your stay.

Nearby Attractions at Golden Tulip Balikpapan Hotel and Suites

1. Kemala Beach

Located just 5 kilometers from the hotel, Kemala Beach is a popular destination for both locals and tourists. This beautiful beach offers soft sands and clear waters, making it perfect for swimming and sunbathing. Visitors can also enjoy various water sports and beachside dining options.

2. Balikpapan Plaza

Approximately 3 kilometers from the hotel, Balikpapan Plaza is a shopping center that features a variety of retail stores, restaurants, and entertainment options. It’s a great place to shop for souvenirs, enjoy a meal, or catch a movie.

3. Monpera Monument

The Monpera Monument, located about 4 kilometers from the hotel, is a significant landmark in Balikpapan. This monument commemorates the city’s history and is surrounded by a beautiful park, making it a great spot for a leisurely stroll or a picnic.

4. Plaza Balikpapan

Just 3.5 kilometers away, Plaza Balikpapan is another shopping destination that offers a wide range of shops, dining options, and entertainment facilities. It’s a great place to spend an afternoon exploring local and international brands.

5. Manggar Segara Sari Beach

Located about 8 kilometers from the hotel, Manggar Segara Sari Beach is known for its stunning sunsets and tranquil atmosphere. It’s an ideal spot for a relaxing day by the sea, with plenty of space for picnics and beach games.

6. East Kalimantan Museum

Approximately 6 kilometers from the hotel, the East Kalimantan Museum offers a glimpse into the region’s rich cultural heritage. The museum features various exhibits showcasing traditional artifacts, historical displays, and information about the local flora and fauna.

7. Taman Bekapai

Taman Bekapai, located just 2 kilometers from the hotel, is a beautiful park that serves as a recreational area for locals and visitors alike. The park features walking paths, gardens, and playgrounds, making it a great place for families to enjoy a day outdoors.

8. Borneo Adventure

For those seeking adventure, Borneo Adventure is located about 10 kilometers from the hotel. This tour company offers various outdoor activities, including jungle trekking, river cruises, and wildlife spotting, allowing you to experience the natural beauty of East Kalimantan.

9. Balikpapan Botanical Garden

Situated approximately 7 kilometers from the hotel, the Balikpapan Botanical Garden is a serene escape from the city. The garden features a diverse collection of plants and flowers, making it a perfect spot for nature lovers and photographers.

10. Sepinggan International Airport

Located about 15 kilometers from the hotel, Sepinggan International Airport is the main gateway to Balikpapan. It offers domestic and international flights, making it easy for travelers to access the city and surrounding areas.

Tips and Tricks for Staying at Golden Tulip Balikpapan Hotel and Suites

Tips During Your Stay

To make the most of your stay at Golden Tulip Balikpapan, consider booking your accommodations in advance, especially during peak travel seasons. Take advantage of the hotel’s concierge services to get recommendations for local attractions and dining options. Don’t forget to explore the nearby beaches for a relaxing day in the sun!

Tips for Enjoying Hotel Facilities

Make sure to check out the hotel’s spa services for a rejuvenating experience. If you’re a fitness enthusiast, try to schedule your workouts in the morning when the gym is less crowded. Also, don’t miss the rooftop pool during sunset for a breathtaking view of the city.

Why Book Golden Tulip Balikpapan Hotel and Suites on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. Golden Tulip Balikpapan Hotel and Suites stands out with its exceptional service and amenities, ensuring a memorable stay.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your travel budget more effectively. Additionally, the PayLater feature lets you secure your booking without immediate payment, giving you peace of mind.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you increase your Traveloka Priority level, you’ll unlock exclusive discounts and offers that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at the Golden Tulip Balikpapan Hotel and Suites. These reviews provide valuable insights into the hotel’s services and amenities, helping you make an informed decision when booking your stay.

With all these advantages, there’s no reason not to choose Golden Tulip Balikpapan Hotel and Suites for your next trip to East Kalimantan. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Golden Tulip Balikpapan Hotel and Suites

Bar, Cafe and Lounge Golden Tulip Balikpapan Hotel and Suites
Bar, Cafe and Lounge
Swimming Pool Golden Tulip Balikpapan Hotel and Suites
Swimming Pool
Fitness Center Golden Tulip Balikpapan Hotel and Suites
Fitness Center
Functional Hall Golden Tulip Balikpapan Hotel and Suites
Functional Hall
Common Space Golden Tulip Balikpapan Hotel and Suites
Common Space

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

In-room Facilities

  • Desk
  • In-room safe
  • Kitchenette
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Cafe

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Wedding service

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Valet parking

Business Facilities

  • Business center
  • Meeting facilities

Sports and Recreations

  • Fitness center
  • Outdoor tennis court

Nearby Facilities

  • ATM/Banking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Golden Tulip Balikpapan Hotel and Suites

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Extra Breakfast

Accommodation charges IDR 425,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Golden Tulip Balikpapan Hotel and Suites
150
Number of floors in Golden Tulip Balikpapan Hotel and Suites
23
Another facilities in Golden Tulip Balikpapan Hotel and Suites
Coffee shop, Room service, Safety deposit box, WiFi in public area, Family room

Frequently asked question in Golden Tulip Balikpapan Hotel and Suites

What are available facilities at Golden Tulip Balikpapan Hotel and Suites?
There are top facilites at Golden Tulip Balikpapan Hotel and Suites such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Golden Tulip Balikpapan Hotel and Suites?
The standard check-in time at Golden Tulip Balikpapan Hotel and Suites is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Golden Tulip Balikpapan Hotel and Suites provide breakfast?
Yes, Golden Tulip Balikpapan Hotel and Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Golden Tulip Balikpapan Hotel and Suites?
Golden Tulip Balikpapan Hotel and Suites is a 4.0-star hotel.
How many floors does Golden Tulip Balikpapan Hotel and Suites have?
Golden Tulip Balikpapan Hotel and Suites has 23 floors.
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More Reviews from Other Guests in Golden Tulip Balikpapan Hotel and Suites

8,3
Very Good
From 7.243 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,4

Meal

8,3

Location

8,6

Service and Facilites

8,2

People often mention about Golden Tulip Balikpapan Hotel and Suites
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Ukuran Kamar (48)
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Suasana (46)
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Traveler Reviews Golden Tulip Balikpapan Hotel and Suites

Number of reviews per page
20
40
Customer reviews
U***8
icon-Transit
Transit
icon-origin-TRAVELOKA
9,1
/10
Reviewed 6 day(s) ago
Friendly staff when welcoming you at check-in and check-out times, room cleanliness and cooking utensils are clean and ready to use.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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T***r
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Business
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8,1
/10
Reviewed 1 week(s) ago
The rooms and facilities are quite good and complete. But this is still an older hotel, so it's not well maintained.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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R***o
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8,8
/10
Reviewed 2 week(s) ago
Hopefully the check-in and check-out processes will be improved.
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Accommodation's Reply
14 Oct 2025
Thank you for staying at Golden Tulip Suites Balikpapan and sharing your feedback with us. We sincerely apologize if our facilities and services did not meet your expectations. We will review our check-in and check-out procedures, both through our systems and our staff. We hope this does not affect your confidence in staying with us next time. Thank you. General Manager Olivia Paralongan
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Verified Traveler
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Leisure
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6,8
/10
Reviewed 2 week(s) ago
Positive: Strategic location, beautiful ocean and pool views, varied breakfast options, friendly security guards Negative: Rooms smell of cigarettes, toilet flush button not working/broken, rooms not soundproof, very disturbed by other guests screaming while sleeping, hopefully this can be improved in the future, thank you
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Accommodation's Reply
09 Oct 2025
Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We apologize if our facilities and service were less than satisfactory. We hope this does not diminish your confidence in choosing our hotel again on your next visit. Best regards, Olivia Palalongan, General Manager
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Budi P.
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Staycation
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10,0
/10
Reviewed 2 week(s) ago
Quite a fun weekend for the little ones.
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Accommodation's Reply
09 Oct 2025
Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9,3
/10
Reviewed 4 week(s) ago
Often stay at the Golden Tulip hotel, the kids love the sea view.
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Accommodation's Reply
22 Sep 2025
Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan, General Manager
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tanri n. a.
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Staycation
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10,0
/10
Reviewed 6 week(s) ago
Very good facilities, friendly service, highly recommended for family vacations, great access to the city center.
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Accommodation's Reply
11 Sep 2025
Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan, General Manager
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D***a
icon-origin-TRAVELOKA
9,6
/10
Reviewed 7 week(s) ago
The place is nice, clean, and the facilities are really good😍 The staff at the reception are friendly, but the security guard is not friendly, more like a bit fierce, he doesn't give directions to us who are staying there for the first time, so we don't know much, maybe the security guard can be directed again
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Accommodation's Reply
03 Sep 2025
Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We apologize if our facilities and service were less than satisfactory. We hope this does not diminish your confidence in returning to our hotel on your next visit. Best regards, Olivia Palalongan, General Manager
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B***q
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Business
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9,4
/10
Reviewed 9 week(s) ago
The hotel is nice, the food is delicious, but the service needs to be increased. Because when I checked in, I brought my own luggage.
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Accommodation's Reply
21 Aug 2025
Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We apologize if our facilities and service were less than satisfactory. We hope this does not diminish your confidence in returning to our hotel on your next visit. Best regards, Olivia Palalongan, General Manager
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Fifiet A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
I initially tried staying here last July, was satisfied, and this month I stayed here again... everything was great 👍👍
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+5
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Accommodation's Reply
21 Aug 2025
Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan, General Manager
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N***n
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Leisure
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9,7
/10
Reviewed 9 week(s) ago
It's a very beautiful hotel and suites with great amenities.
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Accommodation's Reply
19 Aug 2025
Dear Guest, Thank you very much for providing a review while staying at the Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Regards, Olivia Palalongan General Manager
G***d
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 10 week(s) ago
It was fun and the breakfast was delicious...
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Accommodation's Reply
13 Aug 2025
Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan, General Manager
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lauw c. w.
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9,4
/10
Reviewed 10 week(s) ago
A nice and comfortable hotel for a family vacation. Located in the city center.
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1 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan, General Manager
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Fifiet A.
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Leisure
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9,4
/10
Reviewed 13 week(s) ago
Stayed 2 nights in a Junior Suite 2011 with my husband and 2 children (ages 11 and 7). 1. Perfect size for a family. 2. Quite clean and comfortable, with fairly fast Wi-Fi. 3. Fast check-in and check-out. 4. Good facilities. 5. Strategic location right in the city center. 6. Complete dining utensils, a water dispenser, a refrigerator, an electric stove, and a pan are provided. 7. Rooms are cleaned daily, towels are changed, and toiletries are refilled.
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+5
2 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan, General Manager
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
I stayed at the Golden Tulip Hotel from July 5-6, 2025. I felt comfortable staying at the Golden Tulip Hotel. It was clean, the staff was friendly, and the service was good. I was very satisfied. Thank you.
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Accommodation's Reply
11 Jul 2025
Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan, General Manager
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b***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
Everything is great, except the parking post exits every time you exit, you are asked for your room number and name. This is very annoying because the hotel system is not yet connected to parking.
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Accommodation's Reply
22 Jun 2025
Dear Guest, Thank you very much for your review during your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan. General Manager
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A***y
icon-Leisure
Leisure
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8,5
/10
Reviewed 18 week(s) ago
The staff is very helpful, the hotel venue is nice and aesthetic, comfortable, but there is 1 spot on the floor of my room that seems to be continuously sticky/wet even though we don't use/spill water on that spot. Please pay more attention to the floor 🙏🏻
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1 people find it helpful
Accommodation's Reply
22 Jun 2025
Dear Guest, Thank you very much for giving a review during your stay at Golden Tulip Balikpapan Hotel & Suites. We apologize if the service and facilities are less than satisfactory. Hopefully this does not reduce comfort and we look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan. General Manager
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B***o
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Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 18 week(s) ago
Sorry, the hotel staff are friendly but don't smile much hehe, and are very helpful when checking in/out hc
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1 people find it helpful
Accommodation's Reply
22 Jun 2025
Dear Guest, Thank you very much for giving a review during your stay at Golden Tulip Balikpapan Hotel & Suites. We apologize if the service and facilities are less than satisfactory. Hopefully this does not reduce comfort and we look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan. General Manager
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Andi M. M. H.
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Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 18 week(s) ago
The staff was quick, friendly & agile in moving us from the first room to a more comfortable room. 7 stars for the staff. Thanks Mas Joko & team 🙏🏻☺️
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Accommodation's Reply
22 Jun 2025
Dear Guest, Thank you very much for your review during your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan. General Manager
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Regina H. S.
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Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 19 week(s) ago
Just checked in to the room, there's a lot of hair everywhere, the sofa smells a bit musty. The cleanliness is lacking, cleanliness needs to be improved!
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4 people find it helpful
Accommodation's Reply
22 Jun 2025
Dear Guest, Thank you very much for giving a review during your stay at Golden Tulip Balikpapan Hotel & Suites. We apologize if the service and facilities are less than satisfactory. Hopefully this does not reduce comfort and we look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan. General Manager
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