Grand Aston Puncak Hotel & Resort

8,9
/10
Very Good
1.105 reviews

What Guests Say About Their Stay

Staff Friendliness (163)
Hotel Area (146)
Bedroom (144)
Ambiance (143)
M***a
10,0
/ 10
Friendly staff... Excellent service. Facilities are great. The view is so perfect! Definitely will come back soon😍
A***a
10,0
/ 10
All staff are friendly and the room is clean. Breakfast menus are very good, all worth it to stay here.
Lintang I.
10,0
/ 10
Such a great place staying at Grand Aston Puncak ❤️ good ambiance, tasty food, good service. Back soon yaaaaa 😍 Insya Allah.. Thank you Aston ✨
Princesslyn P. O.
8,5
/ 10
Highly recommended. We had an amazing experience. It felt like we were in a 10-star hotel with really nice staff who ALWAYS smile and greet their guests and with high-tech/complete facilities that everyone enjoys. We shall return.
Rheino I.
10,0
/ 10
It was a great experience staying here, all you need to heal is in the hotel, great room, great hospitality, great food.
In the Area
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Jl. Raya Puncak - Gadog No.54 Ciloto, Jawa Barat, Indonesia., Cipanas, Puncak, Jawa Barat, Indonesia, 43253

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Grand Aston Puncak Hotel & Resort is a good choice when you are visiting Cipanas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Aston Puncak Hotel & Resort

Jl. Raya Puncak - Gadog No.54 Ciloto, Jawa Barat, Indonesia., Cipanas, Puncak, Jawa Barat, Indonesia, 43253
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Lobby Grand Aston Puncak Hotel & Resort
Lobby 2 Grand Aston Puncak Hotel & Resort

Discover More About Grand Aston Puncak Hotel & Resort

Location


Staying at Grand Aston Puncak Hotel & Resort is a good choice when you are visiting Cipanas.

About Grand Aston Puncak Hotel & Resort

Not only located within easy reach of various places of interests for your adventure, but staying at Grand Aston Puncak Hotel & Resort will also give you a pleasant stay.

For you, travelers who wish to travel comfortably on a budget, Grand Aston Puncak Hotel & Resort is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Grand Aston Puncak Hotel & Resort provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Aston Puncak Hotel & Resort , a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Aston Puncak Hotel & Resort .

Grand Aston Puncak Hotel & Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Aston Puncak Hotel & Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Aston Puncak Hotel & Resort is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Aston Puncak Hotel & Resort .

All facilities in Grand Aston Puncak Hotel & Resort

Swimming Pool Grand Aston Puncak Hotel & Resort
Swimming Pool
Functional Hall Grand Aston Puncak Hotel & Resort
Functional Hall
Lobby Grand Aston Puncak Hotel & Resort
Lobby
Exterior Grand Aston Puncak Hotel & Resort
Exterior
Restaurant Grand Aston Puncak Hotel & Resort
Restaurant

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Barbecue
  • Fitness center
  • Garden
  • Karaoke
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Outdoor heated pool
  • Outdoor pool
  • Picnic area
  • Spa

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Terrace

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • Bar
  • Breakfast
  • Cafe
  • Dining area
  • Dietary menu
  • Winery

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Bicycle rental
  • Valet parking

Sports and Recreations

  • Archery
  • Table tennis

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Meeting facilities

Nearby Facilities

  • Gift shop

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Grand Aston Puncak Hotel & Resort

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Hotel check in time start from 15:00 - 23:59

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Aston Puncak Hotel & Resort
215
Number of floors in Grand Aston Puncak Hotel & Resort
9
Another facilities in Grand Aston Puncak Hotel & Resort
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Grand Aston Puncak Hotel & Resort

What are available facilities at Grand Aston Puncak Hotel & Resort ?
There are top facilites at Grand Aston Puncak Hotel & Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Aston Puncak Hotel & Resort ?
The standard check-in time at Grand Aston Puncak Hotel & Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Aston Puncak Hotel & Resort provide breakfast?
Yes, Grand Aston Puncak Hotel & Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Aston Puncak Hotel & Resort ?
Grand Aston Puncak Hotel & Resort is a 5.0-star hotel.
How many floors does Grand Aston Puncak Hotel & Resort have?
Grand Aston Puncak Hotel & Resort has 9 floors.
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More Reviews from Other Guests in Grand Aston Puncak Hotel & Resort

8,9
Very Good
From 1.099 reviews
Provided by travelers on
Cleanliness

9,1

Room Comfort

9,0

Meal

9,0

Location

9,0

Service and Facilites

9,0

People often mention about Grand Aston Puncak Hotel & Resort
All
Staff Friendliness (144)
Ambiance (125)
Hotel Area (123)
Bedroom (122)
Variety (118)
Bathroom (112)
Taste (112)
Room Space (105)
Family Friendly (103)
Surroundings (95)
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Traveler Reviews Grand Aston Puncak Hotel & Resort

Number of reviews per page
20
40
Customer reviews
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 day(s) ago
Hello, thank you Grand Aston for providing the best service from check-in to check-out. There were many pluses and minuses during my stay there. 🙂 The pluses: - The parking lot is quite close to the lobby, not too far, accessible via stairs. - The breakfast has a wide variety of food and is kid-friendly. The Fish Tausi is delicious! - Lots of kids' activities for weekenders, including a pool, animal feeding, and drawing. - The staff are all very helpful, very happy. 🤍 The only two minuses: - I originally wanted to dine in at Plum. By the way, since I was bringing a toddler, it was a bit difficult to eat in. In the end, I asked for room service, and the staff allowed me to. I ordered truffle French fries, but they were just regular fries. Then I ordered a matcha latte, which had no sweetness at all. I don't know if I forgot to add simple syrup or what. I was already in a bad mood, but the mac and cheese was pretty good. - Please, the bathroom shower floor is really slippery. My child fell twice and slipped and got a bump. :( Maybe next time, you could brush it daily or use rubber mat. It's so slippery. Overall, everything was nice, good, and excellent. Thank you so much, Grand Aston Puncak. The best hotel of the archipelago group. Success!
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Accommodation's Reply
15 Sep 2025
Dear Na, Warmest Greetings from Grand Aston Puncak. Thank you very much for your time and willingness to share your experience during your stay at Grand Aston Puncak. We are very pleased to hear that you enjoyed the various facilities and services we provide, especially the easily accessible parking area, the variety of child-friendly breakfast menus, and the various activities for your little ones. We also greatly appreciate your praise for all our staff who always strive to provide the best service. We apologize for the inconvenience you experienced regarding your room service order and the condition of the shower floor in your room. Your feedback is very valuable for us to continue to improve the quality of our services and facilities, including ensuring food orders are as expected and maintaining the safety and comfort of the bathroom area. We will immediately follow up with the relevant team to prevent a similar incident from happening again. If you need further assistance, please contact our team again, who will always be happy to assist you. Grand Aston Puncak looks forward to welcoming you back in the future. Best regards, Andi Grinaldi Mattinetta | General Manager
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F***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 day(s) ago
The hotel staff are all friendly and very helpful. This Aston Hotel is highly recommended!
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Khairun N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
Excellent service! 100/10 Really memorable stay here! Worth the money, even more than worth it! The staff is very friendly, free valet, and luggage is delivered to your room. The view is beautiful, the area is clean and well-maintained. The breakfast is delicious and complete. There are kids' activities, a heated pool, a gym, and a playground. I will definitely stay here again if I go to Puncak.
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Accommodation's Reply
15 Sep 2025
Dear Khairun N, Warmest Greetings from Grand Aston Puncak. Thank you for your excellent rating and review, which is a great motivation for the entire Grand Aston Puncak team. For reference, please visit puncak.Astonhotelsinternational.Com to get the best room rate guarantee and we invite you to join the Archipelago International Membership program through the app which you can download at the following link: Bit.ly/ArchipelagoAndroid or Apple.Co/3NzF1k1 to get other benefits. If you need further assistance, please contact our team again who will always be happy to assist you and Grand Aston Puncak looks forward to welcoming you back in the future. Best regards, Andi Grinaldi Mattinetta | General Manager
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S***t
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 day(s) ago
The hotel is cool, the staff is friendly, you can enjoy a nice coffee and play archery. The elevator from the 9th floor is good, it doesn't make you dizzy. Thanks Grand Aston 👍
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Accommodation's Reply
14 Sep 2025
Dear St, Warmest greetings from Grand Aston Puncak. Thank you for your positive review. We are delighted to hear that you were comfortable with our staff, enjoyed our coffee and archery facilities, and were satisfied with the convenience of the elevator on the 9th floor. We will continue to strive to provide the best experience for every guest. We hope to welcome you back to Grand Aston soon. Best regards, Andi Grinaldi Mattinetta | General Manager.
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N***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
The staff was friendly, the room was close to the main road, so noise could still be heard. The breakfast menu was quite good, and the mountain scenery was pleasant to look at and enjoy. Overall, the rating was quite good.
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Accommodation's Reply
09 Sep 2025
Hi Ni, Warm greetings from Grand Aston Puncak. Thank you for your excellent rating and review, which is a great motivation for the entire Grand Aston Puncak team. For reference, please visit puncak.Astonhotelsinternational.Com to get the best room rate guarantee and we invite you to join the Archipelago International Membership program through the app which you can download at the following link: Bit.ly/ArchipelagoAndroid or Apple.Co/3NzF1k1 to get other benefits. If you need further assistance, please contact our team again who will always be happy to assist you and Grand Aston Puncak looks forward to welcoming you back in the future. Best regards, Andi Grinaldi Mattinetta | General Manager
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Dewi C. M. Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
everything is exelent especially for the service and staff, the breakfast have variety of different menu.
1 people find it helpful
F***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The location is strategically located on the main road, very accessible, the staff are very friendly, the rooms are comfortable and luxurious, and the food is 5-star.
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Accommodation's Reply
09 Sep 2025
Dear Fl, Warmest Greetings from Grand Aston Puncak. Thank you for your excellent rating and review, which is a great motivation for the entire Grand Aston Puncak team. For reference, please visit puncak.Astonhotelsinternational.Com to get the best room rate guarantee and we invite you to join the Archipelago International Membership program through the app which you can download at the following link: Bit.ly/ArchipelagoAndroid or Apple.Co/3NzF1k1 to get other benefits. If you need further assistance, please contact our team again who will always be happy to assist you and Grand Aston Puncak looks forward to welcoming you back in the future. Best regards, Andi Grinaldi Mattinetta | General Manager
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e***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
The hotel is beautiful, modern, minimalist, and clean. The lobby is large, with views of the mountains. The breakfast is varied and delicious...
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Hi Ea, Warm greetings from Grand Aston Puncak. Thank you for your excellent rating and review, which is a great motivation for the entire Grand Aston Puncak team. For reference, please visit puncak.Astonhotelsinternational.Com to get the best room rate guarantee and we invite you to join the Archipelago International Membership program through the app which you can download at the following link: Bit.ly/ArchipelagoAndroid or Apple.Co/3NzF1k1 to get other benefits. If you need further assistance, please contact our team again who will always be happy to assist you and Grand Aston Puncak looks forward to welcoming you back in the future. Best regards, Andi Grinaldi Mattinetta | General Manager
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Ricky Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The hotel is really nice and highly recommended and of course it is very kids friendly.
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Accommodation's Reply
10 Sep 2025
Hi Mr. Ricky Y, Warmest Greetings from Grand Aston Puncak. Thank you for your excellent rating and review, which is a great motivation for the entire Grand Aston Puncak team. For reference, please visit puncak.astonhotelsinternational.com to get the best room rate guarantee and we invite you to join the Archipelago International Membership program through the app which you can download at the following link: Bit.ly/ArchipelagoAndroid or Apple.co/3NzF1k1 to get other benefits. If you need further assistance, please contact our team again who will always be happy to assist you and Grand Aston Puncak looks forward to welcoming you back in the future. Best regards, Andi Grinaldi Mattinetta | General Manager
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T***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Clean rooms... Good and well-maintained facilities... All is good.
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Accommodation's Reply
08 Sep 2025
Dear Valued Guest, Warmest Greetings from Grand Aston Puncak. Thank you for your excellent rating and review, which is a great motivation for the entire Grand Aston Puncak team. For reference, please visit puncak.astonhotelsinternational.com to get the best room rate guarantee and we invite you to join the Archipelago International Membership program through the app that you can download at the following link: Bit.ly/ArchipelagoAndroid or Apple.co/3NzF1k1 to get other benefits. If you need further assistance, please contact our team again who will always be happy to assist you and Grand Aston Puncak looks forward to welcoming you back in the future. Best regards, Andi Grinaldi Mattinetta | General Manager
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Ida R.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Kid-friendly weekend, there are animal shows and children's drawing 👌
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Accommodation's Reply
09 Sep 2025
Hello Ms. Ida R, Warm greetings from Grand Aston Puncak Hotel & Resort. Thank you for choosing Grand Aston Puncak Hotel & Resort and for taking the time to share your review of your stay. The entire Grand Aston Puncak Hotel & Resort team is very happy to know that you enjoyed your stay at Grand Aston Puncak Hotel & Resort, especially with the comfort of Grand Aston Puncak Hotel & Resort, service, food and facilities available. Ms. Rika, if you need further assistance, please contact our team again who will always be happy to assist you and Grand Aston Puncak Hotel & Resort looks forward to welcoming you and your family back in the future. Best regards, Andi Grinaldi Mattinetta | General Manager.
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L***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Nice hotel, lots of fun activities, warm water swimming pool, there is a children's playground, nice experience.
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Accommodation's Reply
03 Sep 2025
Hi Ls, Warm greetings from Grand Aston Puncak. Thank you for your excellent rating and review, which is a great motivation for the entire Grand Aston Puncak team. For reference, please visit puncak.Astonhotelsinternational.Com to get the best room rate guarantee and we invite you to join the Archipelago International Membership program through the app that you can download at the following link: Bit.ly/ArchipelagoAndroid or Apple.Co/3NzF1k1 to get other benefits. If you need further assistance, please contact our team again who will always be happy to assist you and Grand Aston Puncak looks forward to welcoming you back in the future. Best regards, Andi Grinaldi Mattinetta | General Manager
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Stayed overnight with children at the Grand Aston Puncak Hotel. It boasts comprehensive amenities, especially the heated swimming pool, perfect for the chilly Puncak climate. The hotel's modern, minimalist ambiance is clean and the staff are friendly. Check-in and check-out were quick, and a complimentary welcome drink was served. The breakfast menu is quite varied and served with a stunning mountain view.
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Accommodation's Reply
03 Sep 2025
Hi Fi, Warm Greetings from Grand Aston Puncak. Thank you for your excellent rating and review, which is a great motivation for the entire Grand Aston Puncak team. For reference, please visit puncak.Astonhotelsinternational.Com to get the best room rate guarantee and we invite you to join the Archipelago International Membership program through the app that you can download at the following link: Bit.ly/ArchipelagoAndroid or Apple.Co/3NzF1k1 to get other benefits. If you need further assistance, please contact our team again who will always be happy to assist you and Grand Aston Puncak looks forward to welcoming you back in the future. Best regards,. Andi Grinaldi Mattinetta | General Manager
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Mohammad I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Initially driven by curiosity, I wanted to stay at the Grand Aston Puncak, but finally I made it. Naturally, my wife and I were delighted to be able to enjoy all the facilities, food, atmosphere, and mountain air this hotel has to offer. Especially my wife, who loves gardens and flowers, said it was beautiful. So, it was well worth the money. It was truly value for money.
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Accommodation's Reply
01 Sep 2025
Hi Mr. Mohammad I., Warmest greetings from Grand Aston Puncak. Thank you for your excellent rating and review, which is a great motivation for the entire Grand Aston Puncak team. For reference, please visit puncak.astonhotelsinternational.com to get the best room rate guarantee and we invite you to join the Archipelago International Membership program through the app which you can download at the following link: Bit.ly/ArchipelagoAndroid or Apple.co/3NzF1k1 to get other benefits. If you need further assistance, please contact our team again who will always be happy to assist you and Grand Aston Puncak looks forward to welcoming you back in the future. Best regards, Andi Grinaldi Mattinetta | General Manager
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Very good, a great staycation. The service is responsive and prompt... I recommend coming here.
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Accommodation's Reply
28 Aug 2025
Dear Ya, Warmest Greetings from Grand Aston Puncak. Thank you for your excellent rating and review, which is a great motivation for the entire Grand Aston Puncak team. For reference, please visit puncak.Astonhotelsinternational.Com to get the best room rate guarantee and we invite you to join the Archipelago International Membership program through the app which you can download at the following link: Bit.ly/ArchipelagoAndroid or Apple.Co/3NzF1k1 to get other benefits. If you need further assistance, please contact our team again who will always be happy to assist you and Grand Aston Puncak looks forward to welcoming you back in the future. Best regards,. Andi Grinaldi Mattinetta | General Manager
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
I like the hotel, it's clean, the swimming pool is warm, the air is cool, and it's comfortable.
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Accommodation's Reply
28 Aug 2025
Dear Si, Warmest Greetings from Grand Aston Puncak. Thank you for your excellent rating and review, which is a great motivation for the entire Grand Aston Puncak team. For reference, please visit puncak.Astonhotelsinternational.Com to get the best room rate guarantee and we invite you to join the Archipelago International Membership program through the app that you can download at the following link: Bit.ly/ArchipelagoAndroid or Apple.Co/3NzF1k1 to get other benefits. If you need further assistance, please contact our team again who will always be happy to assist you and Grand Aston Puncak looks forward to welcoming you back in the future. Best regards, Andi Grinaldi Mattinetta | General Manager
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anditia a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Good service and facilities. Will come back to stay here again.
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Accommodation's Reply
22 Aug 2025
Hello Ms. Anditia, Warm greetings from Grand Aston Puncak Hotel & Resort. Thank you for choosing Grand Aston Puncak Hotel & Resort and for taking the time to share your review of your stay. The entire Grand Aston Puncak Hotel & Resort team is very happy to know that you had a pleasant stay at Grand Aston Puncak Hotel & Resort, especially with the comfort of Grand Aston Puncak Hotel & Resort, service, food and facilities available. Ms. Anditia, if you need further assistance, please contact our team again who will always be happy to assist you and Grand Aston Puncak Hotel & Resort looks forward to welcoming you and your family back in the future. Best regards, Andi Grinaldi Mattinetta | General Manager.
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
all Good
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Accommodation's Reply
22 Aug 2025
Dear Valued Guest, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. For further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta | General Manager
H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 5 week(s) ago
No wonder the rating is good. Everything was great, from getting off the car, through the valet service, to checking out. The only thing was that during lunch, the staff at the restaurant were a bit unfriendly. When we passed all the employees in the lobby, hallway, and pool, they all greeted us. There was one in the restaurant who was a bit unfriendly, which definitely caught our attention. But overall, everything was great and cool. A top choice for Puncak. I'll be back again.
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Accommodation's Reply
19 Aug 2025
Dear valued guest, Warm greetings from Grand Aston Puncak. Thank you for taking the time to share your experience during your stay with us. We are very pleased to know that you were satisfied with the service from arrival to check-out, and that you made us your first choice when visiting Puncak, which is a great motivation for the entire Grand Aston Puncak team. We deeply regret and pay attention to your feedback regarding the experience in the restaurant area that did not meet our service standards. This has been conveyed to the relevant team and will be followed up immediately so that our entire team can continue to provide friendly and consistent service in every area of the hotel. If you need further assistance, please contact our team again, who will always be happy to assist you, and Grand Aston Puncak looks forward to welcoming you back in the future. Best regards, Andi Grinaldi Mattinetta | General Manager
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Lucia F. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
The hotel offers clean, comfortable rooms and attentive service. Facilities are well-maintained, and the location is convenient for exploring nearby attractions, mountain view is very very good, nearby the hiking location, Mt. Gede Pangrango. Breakfast is varied and tasty. Overall, a pleasant and value-for-money stay.
1 people find it helpful
Accommodation's Reply
18 Aug 2025
Hello Mrs Lucia F. M, Warmest Greetings from Grand Aston Puncak Hotel & Resort. Thank you for your rating and positive review towards us. For your reference, kindly please visit puncak.astonhotelsinternational.com to get guaranteed best room rate or for more benefit, we invite you to join Archipelago International Membership Program through a free application that you may downloaded on this link : Bit.ly/ArchipelagoAndroid or Apple.co/3NzF1k1 For further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta | General Manager
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