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Grand Jatra Hotel Pekanbaru
Hotels
Preferred Partner
All-star Accommodation
8,3
/10
Very Good
4.866 reviews
What Guests Say About Their Stay
Distance To City Center (115)
Staff Friendliness (105)
Bedroom (103)
Room Space (101)
Herbert M.
9,7
/ 10
Very nice and warming employees. Fresh and clean room. Appetizing breakfast
BUDI S.
8,5
/ 10
Comfortable place to rest.
Iwan M.
9,4
/ 10
Good service, breakfast and good locations.
Resi Koesdarina
9,7
/ 10
Great location, great view, great shopping
Andre V.
10,0
/ 10
Great hotel. Great location. Awesome breakfast.
In the Area
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Jl. Tengku Zainal Abidin No. 1, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28112
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Grand Jatra Hotel Pekanbaru
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Per room per night (excl. taxes & fees)
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What's around Grand Jatra Hotel Pekanbaru
Jl. Tengku Zainal Abidin No. 1, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28112
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Location
Grand Jatra Hotel Pekanbaru is a hotel in a good neighborhood, which is located at Pekanbaru City Center.
About Grand Jatra Hotel Pekanbaru
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Jatra Hotel Pekanbaru.
Grand Jatra Hotel Pekanbaru is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Grand Jatra Hotel Pekanbaru will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Grand Jatra Hotel Pekanbaru provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Grand Jatra Hotel Pekanbaru, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Grand Jatra Hotel Pekanbaru is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Jatra Hotel Pekanbaru exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Jatra Hotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Grand Jatra Hotel Pekanbaru.
All facilities in Grand Jatra Hotel Pekanbaru
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Porter
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Nightclub
- Pub
- Snack bar
- Winery
Things to Do
- Barbecue
- Fitness center
- Indoor heated pool
- Indoor pool
- Massage
- Outdoor pool
- Sauna
- Spa
- Sauna
- Steam room
- TV lounge
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Accessibilty
- Disabled access friendly
- Accessible bathroom
- Accessible parking
- Accessible path of travel
- Roll-in shower
- Wheelchair accessible
Business Facilities
- Business center
- Meeting facilities
- Photocopier
- Projector
Transportation
- Airport transfer
- Car rental
- Valet parking
Sports and Recreations
- Aerobics
- Fitness center
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Grand Jatra Hotel Pekanbaru
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Grand Jatra Hotel Pekanbaru | 200 |
Number of floors in Grand Jatra Hotel Pekanbaru | 9 |
Another facilities in Grand Jatra Hotel Pekanbaru | Bellhop, Concierge, Doorman, Front desk, 24-hour Receptionist |
Frequently asked question in Grand Jatra Hotel Pekanbaru
What are available facilities at Grand Jatra Hotel Pekanbaru?
There are top facilites at Grand Jatra Hotel Pekanbaru such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Jatra Hotel Pekanbaru?
The standard check-in time at Grand Jatra Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Jatra Hotel Pekanbaru provide breakfast?
Yes, Grand Jatra Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Jatra Hotel Pekanbaru?
Grand Jatra Hotel Pekanbaru is a 5.0-star hotel.
How many floors does Grand Jatra Hotel Pekanbaru have?
Grand Jatra Hotel Pekanbaru has 9 floors.
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More Reviews from Other Guests in Grand Jatra Hotel Pekanbaru
Traveloka (4.866)
8,3
Very Good
From 4.866 reviews
Provided by travelers on
Cleanliness
8,3
Room Comfort
8,3
Meal
8,2
Location
8,6
Service and Facilites
8,3
People often mention about Grand Jatra Hotel Pekanbaru
All
Distance to City Center (70)
Bedroom (68)
Staff Friendliness (67)
Room Space (66)
Ambiance (60)
Taste (60)
Variety (58)
Hotel Area (52)
Family Friendly (48)
Bathroom (48)
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Traveler Reviews Grand Jatra Hotel Pekanbaru
Number of reviews per page
20
40
Customer reviews
RC
Reviana C.
Business
9,1
/10
Reviewed 4 day(s) ago
Overall, the hotel is interesting to visit
Friendly staff, if there is an urgent need, the staff responds quickly
Thank you Grand Jatra
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R***a
10,0
/10
Reviewed 6 day(s) ago
Thank you very much... Always improve your service to every customer...
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SL
Siti L.
Leisure
10,0
/10
Reviewed 6 day(s) ago
Friendly hotel staff.. Very helpful.. Comfortable and clean rooms.
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ADE N.
Staycation
10,0
/10
Reviewed 2 week(s) ago
It's definitely recommended...it would be a shame if you go to Pekanbaru and don't stay here.
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AS
ADI S.
10,0
/10
Reviewed 3 week(s) ago
Staying at the Grand Jatra Hotel Pekanbaru feels like finding the perfect combination of modern comfort and local hospitality. Its strategic location, directly connected to the Pekanbaru Mall, means no hassle if you're shopping or simply looking for a change of pace.
The spacious rooms boast clean designs, soft beds, and complete amenities, ensuring a perfect rest after a long day of activities. The outdoor pool on the top floor is a favorite spot, especially in the evening when you can enjoy the city views from above.
Breakfast at the restaurant is equally appealing. The menu offers a wide variety, from local Riau specialties to international dishes, served warmly. The friendly and responsive staff always make guests feel appreciated.
The Grand Jatra Hotel Pekanbaru is more than just a place to stay; it's a short experience of premium comfort in the heart of the city. Perfect for both business trips and family vacations.
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S
Shafiqah
Staycation
9,4
/10
Reviewed 3 week(s) ago
Everything is good, comfortable, breakfast has many delicious choices, friendly staff. The only drawback is the loud and noisy music at night from the room on the 6th floor because the 5th floor is the dining area. Room cleanliness can be improved, suggestions please put plastic garbage in the trash can in the hotel room so it is cleaner and better, and if possible add a prayer mat in the room for Muslims for the future. Overall nice 👌
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B***u
Business
9,7
/10
Reviewed 3 week(s) ago
Friendly hotel staff, central location, spacious and clean rooms.
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M***d
Staycation
10,0
/10
Reviewed 3 week(s) ago
Excellent, clean hotel, excellent service. Breakfast offers a variety of local and international menus.
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Verified Traveler
Business
8,5
/10
Reviewed 4 week(s) ago
Overall, it's good, clean, comfortable, and the food is delicious. However, the policy of having to wear swimwear while swimming has caused some guests to complain because many guests sometimes don't bring swimwear. There are rental services, but the prices are quite expensive, and some guests are uncomfortable wearing clothes that aren't their own.
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Harris M.
7,4
/10
Reviewed 4 week(s) ago
I've stayed with my family at Jatra Buka once or twice, but often. This was the first time I've been treated badly by the pool staff, who kicked me out for wearing a swimsuit. I usually wear a swimsuit when swimming at Jatra and have never had a problem with it.
I'm deeply disappointed by this kind of treatment.
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J***I
Business
8,2
/10
Reviewed 8 week(s) ago
It's convenient, easy to use, close to the mosque, the MP mall, and close to food stalls. The downside is that in the middle of the night, the sound of disco music (probably) can still be heard in the room.
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wt
wulan t.
Staycation
8,7
/10
Reviewed 8 week(s) ago
The location is okay.
My room had a leak in front of the bathroom door, probably from the AC.
The food is delicious. The pool is also fun for kids.
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1 people find it helpful
K***a
Transit
5,4
/10
Reviewed 9 week(s) ago
I booked a deluxe non-smoking room, but was given a smoking room. The food was lacking.
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1 people find it helpful
P***i
Staycation
10,0
/10
Reviewed 9 week(s) ago
I was so happy to be able to celebrate my child's birthday by staying at Grand Jatra. The room mirror was decorated with birthday greetings and we were given free dessert. The room was clean and comfortable, very baby friendly. Thank you to the staff, Ms. Vanessa, who provided the service we requested. Always be successful at Grand Jatra.
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1 people find it helpful
S***a
Business
8,8
/10
Reviewed 9 week(s) ago
It is a choice of place to stay if you are on a business trip to Pekanbaru City, surrounded by food places, next to a shopping center even though it is an old hotel... hopefully there will be improvements.
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1 people find it helpful
O***e
10,0
/10
Reviewed 10 week(s) ago
Still the best hotel choice if you go to Pekanbaru.
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H***a
Staycation
9,7
/10
Reviewed 10 week(s) ago
Highly recommended for a weekend getaway
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D***y
10,0
/10
Reviewed 13 week(s) ago
Very good, spacious rooms, affordable prices, very comfortable for families to stay.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Guest, Thank you for your review and excellent rating. We are delighted to know that you had a pleasant stay at our hotel. Your feedback is very important to us as we strive to improve the quality of our hotel. We look forward to your next visit. Warmest regards, Front Office Manager.
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RT
Roni T. S.
Staycation
10,0
/10
Reviewed 13 week(s) ago
Friendly staff, clean hotel, in the city center, everything is good
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Accommodation's Reply
21 Jul 2025
Dear Roni T. S., Thank you for your excellent review and rating. We are delighted to know that you had a pleasant stay at our hotel. Your feedback is very important to us in improving the quality of our hotel. We look forward to your next visit. Best regards, Front Office Manager.
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W***i
10,0
/10
Reviewed 13 week(s) ago
Very comfortable and clean. Comfortable accommodation for families.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Guest, Thank you for your review and excellent rating. We are delighted to know that you had a pleasant stay at our hotel. Your feedback is very important to us as we strive to improve the quality of our hotel. We look forward to your next visit. Warmest regards, Front Office Manager.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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