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Grand Swiss-Belhotel Darmo
Hotels
9,1
/10
Exceptional
800 reviews
What Guests Say About Their Stay
Staff Friendliness (87)
Bedroom (78)
Room Space (77)
Ambiance (74)
Evi Y. N.
10,0
/ 10
The hotel staff is very friendly, the food is delicious, the ginger jamu is also delicious, and I love the gado-gado seasoning. The swimming pool is also beautiful and clean. It's simply the best.
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In the Area
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Jl. Bintoro No. 21-25, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Grand Swiss-Belhotel Darmo
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What's around Grand Swiss-Belhotel Darmo
Jl. Bintoro No. 21-25, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264
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Discover More About Grand Swiss-Belhotel Darmo
Location
Grand Swiss-Belhotel Darmo is a hotel in a good neighborhood, which is located at Tegalsari.
About Grand Swiss-Belhotel Darmo
From business event to corporate gathering, Grand Swiss-Belhotel Darmo provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Grand Swiss-Belhotel Darmo is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Grand Swiss-Belhotel Darmo, a wonderful accommodation for your family holiday.
Grand Swiss-Belhotel Darmo is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Swiss-Belhotel Darmo exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Swiss-Belhotel Darmo is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Grand Swiss-Belhotel Darmo.
All facilities in Grand Swiss-Belhotel Darmo
Bar, Cafe and Lounge
Swimming Pool
Lobby
Exterior
Bedroom
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Buffet breakfast
- Cafe
- Dining area
- Snack bar
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
General
- AC
- Ballroom
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Things to Do
- Children play area
- Fitness center
- Outdoor pool
- Spa
Public Facilities
- Parking
- Elevator
- Restaurant
- WiFi in public area
Business Facilities
- Business center
- Conference room
- Meeting facilities
Hotel Services
- 24-hour Receptionist
- 24-hour security
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Grand Swiss-Belhotel Darmo
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Grand Swiss-Belhotel Darmo | 227 |
Number of floors in Grand Swiss-Belhotel Darmo | 20 |
Another facilities in Grand Swiss-Belhotel Darmo | Restaurant with AC, A la carte dinner, A la carte lunch, Buffet breakfast, Cafe |
Frequently asked question in Grand Swiss-Belhotel Darmo
What are available facilities at Grand Swiss-Belhotel Darmo?
There are top facilites at Grand Swiss-Belhotel Darmo such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Swiss-Belhotel Darmo?
The standard check-in time at Grand Swiss-Belhotel Darmo is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Swiss-Belhotel Darmo provide breakfast?
Yes, Grand Swiss-Belhotel Darmo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Swiss-Belhotel Darmo?
Grand Swiss-Belhotel Darmo is a 5.0-star hotel.
How many floors does Grand Swiss-Belhotel Darmo have?
Grand Swiss-Belhotel Darmo has 20 floors.
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More Reviews from Other Guests in Grand Swiss-Belhotel Darmo
Traveloka (794)
Other sources (6)
9,1
Exceptional
From 794 reviews
Provided by travelers on
Cleanliness
9,2
Room Comfort
9,2
Meal
9,0
Location
9,1
Service and Facilites
9,2
People often mention about Grand Swiss-Belhotel Darmo
All
Staff Friendliness (52)
Room Space (49)
Bedroom (48)
Distance to City Center (46)
Ambiance (44)
Hotel Area (39)
Bathroom (36)
Taste (35)
Family Friendly (34)
Variety (34)
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Traveler Reviews Grand Swiss-Belhotel Darmo
Number of reviews per page
20
40
Customer reviews
D***a
10,0
/10
Reviewed 7 day(s) ago
Very satisfying, luxurious room conditions, delicious breakfast.
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Accommodation's Reply
16 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continue improving our service. We are always committed to maintaining the best quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Agung Anggoro, Regional Operations Manager, Swiss-Belhotel International
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RB
Reko B. S. J.
Business
8,5
/10
Reviewed 3 week(s) ago
The room and bathroom were quite spacious, and the breakfast selection was quite varied. However, the seating and tables weren't particularly clean; they would have been better. The hotel's location is quite good, not too far from shopping centers like Tunjungan Plaza and others.
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Accommodation's Reply
08 Sep 2025
Dear Mr. Reko B. S. J., Warm greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continue improving our service. We are always committed to maintaining the best quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Agung Anggoro, Regional Operations Manager, Swiss-Belhotel International
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M***d
Staycation
9,4
/10
Reviewed 3 week(s) ago
Nice hotel for staycation, quick check-in and check-out
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Accommodation's Reply
05 Sep 2025
Dear Our Valued Guest,
Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya
Thank you for taking the time to share your feedback following your recent stay. It was a pleasure to have you as our guest and your kind remarks are deeply appreciated by our entire team.
We remain committed to delivering exceptional service and hospitality. It would be a privilege to welcome you back in the near future for another memorable experience.
Yours sincerely,
Agung Anggoro
Regional Operations Manager
Swiss-Belhotel International
Muhammad I. S.
10,0
/10
Reviewed 3 week(s) ago
Everything is fine. Price is fine, location is fine, and location is fine.
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Accommodation's Reply
05 Sep 2025
Dear Mr. Muhammad I. S., Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continuously improve our service. We are always committed to maintaining the best quality of service. It would be an honor for us to welcome you back and provide you with a memorable experience. Sincerely, Agung Anggoro, Regional Operations Manager, Swiss-Belhotel International
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JC
Joni C.
Business
8,5
/10
Reviewed 4 week(s) ago
The hotel is new, clean and comfortable.
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Accommodation's Reply
27 Aug 2025
Dear Mr. Joni C, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continuously improve our service. We are always committed to maintaining the highest quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Agung Anggoro, Regional Operations Manager, Swiss-Belhotel International
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A***I
Business
10,0
/10
Reviewed 5 week(s) ago
maintaining is harder than starting
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Accommodation's Reply
27 Aug 2025
Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continuously improve our service. We are always committed to maintaining the highest quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Agung Anggoro, Regional Operations Manager, Swiss-Belhotel International
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F***a
Medical
10,0
/10
Reviewed 5 week(s) ago
One of my little family's favorite hotels. Everything we needed was available here, most importantly, the comfort and delicious breakfast menu. The stunning view from the room and the exotic atmosphere of Surabaya made my kids very happy. We really appreciated the friendliness and responsiveness of the staff. Thank you, GrandSwissBelhotelDarmo, for everything you provided for my little family.
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Accommodation's Reply
19 Aug 2025
Dear Sir/Madam, Warm greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continue improving our service. We are always committed to maintaining the best quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Agung Anggoro, Regional Operations Manager, Swiss-Belhotel International
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t***i
Leisure
9,7
/10
Reviewed 5 week(s) ago
Overall, the service is good, but the fence between the adult and children's pools needs to be repaired, some parts of which are damaged, making it dangerous for guests.
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Accommodation's Reply
19 Aug 2025
Dear Sir/Madam, Warm greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continue improving our service. We are always committed to maintaining the highest quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Agung Anggoro, Regional Operations Manager, Swiss-Belhotel International
See original
C***a
Leisure
9,7
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly and can coordinate well.
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Accommodation's Reply
15 Aug 2025
Dear Our Valued Guest,
Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya
We thanked you on your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future.
Sincerely Yours,
Agung Anggoro
Regional Operations Manager
Swiss-Belhotel International
a***i
Staycation
9,4
/10
Reviewed 6 week(s) ago
The experience is good and a good vibe to stay. And thank you for the birthday surprise
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Accommodation's Reply
13 Aug 2025
Dear Our Valued Guest,
Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya
Thank you for taking the time to share your feedback following your recent stay. It was a pleasure to have you as our guest and your kind remarks are deeply appreciated by our entire team.
We remain committed to delivering exceptional service and hospitality. It would be a privilege to welcome you back in the near future for another memorable experience.
Yours sincerely,
Agung Anggoro
Regional Operations Manager
Swiss-Belhotel International
AN
Arya N. C. S.
Business
10,0
/10
Reviewed 7 week(s) ago
First time trying to stay here, highly recommended, affordable in the center of Surabaya city
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Accommodation's Reply
13 Aug 2025
Dear Mr. Arya N. C. S., Warm greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continue improving our service. We are always committed to maintaining the best quality of service. It would be an honor for us to welcome you back and provide you with a memorable experience. Sincerely, Agung Anggoro, Regional Operations Manager, Swiss-Belhotel International
See original
AN
Arya N. C. S.
10,0
/10
Reviewed 7 week(s) ago
First time trying to stay here, highly recommended, affordable in the center of Surabaya city
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Accommodation's Reply
13 Aug 2025
Dear Mr. Arya N. C. S., Warm greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continue improving our service. We are always committed to maintaining the best quality of service. It would be an honor for us to welcome you back and provide you with a memorable experience. Sincerely, Agung Anggoro, Regional Operations Manager, Swiss-Belhotel International
See original
a***i
Leisure
9,1
/10
Reviewed 8 week(s) ago
A very comfortable, clean hotel with friendly service. Recommended.
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1 people find it helpful
Accommodation's Reply
27 Jul 2025
Dear Sir/Madam, Warm greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continue improving our service. We are always committed to maintaining the highest quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Agung Anggoro, Regional Operations Manager, Swiss-Belhotel International
See original
R***l
Staycation
9,4
/10
Reviewed 8 week(s) ago
The service, place and facilities are very good.
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Accommodation's Reply
27 Jul 2025
Dear Sir/Madam, Warm greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continue improving our service. We are always committed to maintaining the best quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Agung Anggoro, Regional Operations Manager, Swiss-Belhotel International
See original
EY
Evi Y. N.
Leisure
10,0
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly, the food is delicious, the ginger jamu is also delicious, and I love the gado-gado seasoning. The swimming pool is also beautiful and clean. It's simply the best.
See original
Find this review helpful?
Accommodation's Reply
25 Jul 2025
Dear Mrs. Evi Y. N., Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continue improving our service. We are always committed to maintaining the best quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Agung Anggoro, Regional Operations Manager, Swiss-Belhotel International
See original
R
Rahmawati
Staycation
8,5
/10
Reviewed 9 week(s) ago
The hotel staff was very helpful and friendly, especially since I brought my child in a wheelchair.
Suggestion: Provide a designated drop-off area for people in wheelchairs to avoid disturbing other drivers.
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Accommodation's Reply
20 Jul 2025
Dear Ms. Rahmawati, Warm greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continuously improve our service. We are always committed to maintaining the highest quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Agung Anggoro, Regional Operations Manager, Swiss-Belhotel International
See original
P***a
9,1
/10
Reviewed 10 week(s) ago
Lokasi yang cukup strategis ditengah kota, staff ramah dan sangat membantu
1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Warm greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continue improving our service. We are always committed to maintaining the best quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Agung Anggoro, Regional Operations Manager, Swiss-Belhotel International
See original
EA
ELDIZA A. V.
10,0
/10
Reviewed 10 week(s) ago
Including a nice, clean, and comfortable new hotel. Worth it.
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Ms. Eldiza A. V, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continue improving our service. We are always committed to maintaining the best quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Agung Anggoro, Regional Operations Manager, Swiss-Belhotel International
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M***a
8,4
/10
Reviewed 11 week(s) ago
I actually liked the hotel. I'd held an event here before, so I decided to stay there. However, the room cleanliness was lacking. The room wasn't soundproof. The breakfast was decent.
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continuously improve our service. We are always committed to maintaining the highest quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Agung Anggoro, Regional Operations Manager, Swiss-Belhotel International
See original
A***i
Staycation
10,0
/10
Reviewed 11 week(s) ago
Child-friendly hotel in the center of Surabaya,
Friendly staff from the Receptionist Team to the restaurant staff,.
quite spacious and clean rooms
comfortable, lots of culinary in the surrounding area
Thankyouuuu.🫶
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1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Sir/Madam, Warm greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continue improving our service. We are always committed to maintaining the best quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Agung Anggoro, Regional Operations Manager, Swiss-Belhotel International
See original
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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