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Grand Zuri Lubuklinggau
Hotels
9,0
/10
Exceptional
550 reviews
In the Area
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Jl. Yos Sudarso, No. 1.
Lubuklinggau, Sumatera Selatan, Lubuklinggau Timur I, Lubuklinggau, Sumatera Selatan, Indonesia, 31624
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Grand Zuri Lubuklinggau
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Jl. Yos Sudarso, No. 1.
Lubuklinggau, Sumatera Selatan, Lubuklinggau Timur I, Lubuklinggau, Sumatera Selatan, Indonesia, 31624
Discover More About Grand Zuri Lubuklinggau
Location
Grand Zuri Lubuklinggau is a hotel in a good neighborhood, which is located at Lubuk Linggau Timur I.
About Grand Zuri Lubuklinggau
Grand Zuri Lubuklinggau is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
From business event to corporate gathering, Grand Zuri Lubuklinggau provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Grand Zuri Lubuklinggau is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Grand Zuri Lubuklinggau, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Zuri Lubuklinggau.
If you plan to have a long-term stay, staying at Grand Zuri Lubuklinggau is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Grand Zuri Lubuklinggau is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Grand Zuri Lubuklinggau is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotelโs fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Zuri Lubuklinggau exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Zuri Lubuklinggau is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Grand Zuri Lubuklinggau.
All facilities in Grand Zuri Lubuklinggau
Bar, Cafe and Lounge
Swimming Pool
Lobby
Exterior
Others
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Cafe
- Continental breakfast
- Dining area
- Hot breakfast
- Snacks
- Dietary menu
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Clothes dryer
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Shops
- Supermarket
Business Facilities
- Conference room
- Meeting facilities
- Projector
Transportation
- Area shuttle with surcharge
- Shopping center shuttle (surcharge)
Things to Do
- Fitness center
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Grand Zuri Lubuklinggau
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
Extra Breakfast
Accommodation charges IDR 100,000/guest for extra breakfast.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Grand Zuri Lubuklinggau | 116 |
Number of floors in Grand Zuri Lubuklinggau | 7 |
Another facilities in Grand Zuri Lubuklinggau | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast |
Frequently asked question in Grand Zuri Lubuklinggau
What are available facilities at Grand Zuri Lubuklinggau?
There are top facilites at Grand Zuri Lubuklinggau such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Zuri Lubuklinggau?
The standard check-in time at Grand Zuri Lubuklinggau is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Zuri Lubuklinggau provide breakfast?
Yes, Grand Zuri Lubuklinggau provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Zuri Lubuklinggau
Traveloka (550)
9,0
Exceptional
From 550 reviews
Provided by travelers on
Cleanliness
9,1
Room Comfort
8,9
Meal
8,8
Location
9,1
Service and Facilites
8,9
People often mention about Grand Zuri Lubuklinggau
All
Staff Friendliness (32)
Taste (32)
Variety (30)
Distance to City Center (29)
Bedroom (29)
Ambiance (28)
Bathroom (28)
Hotel Area (28)
Surroundings (25)
Accessibility (23)
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Traveler Reviews Grand Zuri Lubuklinggau
Number of reviews per page
20
40
Customer reviews
G***t
10,0
/10
Reviewed 2 week(s) ago
Clean and nice, friendly staff, good food
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Accommodation's Reply
08 Jul 2025
Dear Mr. Mrs. G*t, Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you for your appreciation and positive reviews. We are very pleased to know that the cleanliness of the hotel, the friendliness of the staff, and the quality of our food were able to provide a pleasant stay experience for you. Guest satisfaction is our top priority, and comments like this are a great motivation for the entire team to continue to maintain and improve service standards and comfort in every aspect. We hope to welcome you back on your next visit, and provide an equally memorable experience. Best regards,. Tri Heru Basuki. General Manager
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R***a
9,2
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly... but the food at the sky lounge is too bad for the overpriced price.
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Accommodation's Reply
09 Jul 2025
Dear Mr. R*a, Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you for taking the time to share your experience during your stay at our hotel. We greatly appreciate your appreciation for the friendliness of our staff, and are pleased to know that our team's service left a good impression. However, we also extend our deepest apologies if your dining experience at the Sky Lounge did not meet your expectations, particularly regarding the quality of the food and the appropriateness of the price. We greatly appreciate this feedback and will immediately forward it to the Food & Beverage team for a thorough evaluation, both in terms of taste, presentation, and value for money. We are committed to continuous improvement to ensure every guest receives a commensurate and satisfying culinary experience, especially in an iconic area like the Sky Lounge, which is the attraction of our hotel. We hope you will give us the opportunity to correct these shortcomings on your next visit. Best regards, Tri Heru Basuki, General Manager
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O***i
9,7
/10
Reviewed 2 week(s) ago
Lokasi strategis; Pelayanan baik dan ramah; Kamar bersih, nyaman dan harum; Kolam renang bersih; Wifi nggak pake lelet..
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Accommodation's Reply
10 Jul 2025
Dear Mr. O*i, Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you for your positive review and appreciation. We are very pleased to know that you enjoyed your stay at our hotel, from the strategic location, friendly service, to the comfort of the rooms and the cleanliness of our facilities. Room cleanliness, fresh air quality, and smooth wifi connection are indeed our main concerns, because we understand how important comfort and ease of access are during our guests' stay. Likewise, the swimming pool is clean and well-maintained. We ensure that we are always ready to add to the comfort of your relaxing time. We warmly look forward to welcoming you back to Hotel Grand Zuri Lubuklinggau on another occasion. Best regards, Tri Heru Basuki. General Manager.
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m***o
8,5
/10
Reviewed 2 week(s) ago
very comfortable and the food is delicious, the staff is friendly
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Accommodation's Reply
07 Jul 2025
Dear Mr. M*O, Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you for your positive review. We are very pleased to know that you felt comfortable during your stay, enjoyed the food we served, and felt the friendliness of our staff. Guest comfort, delicious dishes, and sincere service are indeed our top priorities. Your review is an encouragement for the entire team to continue to maintain and improve our service standards in the future. We look forward to welcoming you back to Hotel Grand Zuri Lubuklinggau on the next occasion, either for a business trip or a vacation with your family. Best regards, Tri Heru Basuki. General Manager
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WA
Wahyu A. S.
9,7
/10
Reviewed 2 week(s) ago
Good and clean facilities and strategic location
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Accommodation's Reply
06 Jul 2025
Dear Mr. Wahyu A. S, Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you for taking the time to provide a positive review regarding your stay at our hotel. We are very pleased to know that Mr. Wahyu is satisfied with the facilities we provide, as well as the cleanliness and strategic location of the hotel. Guest comfort and satisfaction are always our top priorities. Your review is a motivation for the entire team to continue to maintain service standards, facility maintenance, and cleanliness so that it remains the main choice for guests visiting Lubuklinggau. We look forward to welcoming Mr. Wahyu back to Hotel Grand Zuri Lubuklinggau on a future occasion, either for business or leisure trips. Best regards, Tri Heru Basuki. General Manager
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MJ
M Jepri A.
10,0
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly and helpful during check in.
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Accommodation's Reply
04 Jul 2025
Dear Mr. M Jepri A, Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you for the positive review that Mr. Jepri has given. We are very pleased to know that your check-in process went smoothly and received assistance and a friendly welcome from our staff. Service with a friendly and responsive attitude is indeed our main commitment in creating a pleasant stay experience from the beginning of your arrival. Your review is an additional motivation for our entire team to continue to maintain the best service standards. We hope to welcome Mr. Jepri back on your next visit, and provide an even more memorable experience. Best regards, Tri Heru Basuki. General Manager
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A***i
10,0
/10
Reviewed 3 week(s) ago
Staff coordination improved.....the rest is good
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Accommodation's Reply
01 Jul 2025
Dear Mr. Mrs. A*i, Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you for taking the time to provide us with your review and feedback. We greatly appreciate any suggestions given, as they are an important part of our efforts to continuously improve the quality of our services. We are also grateful to hear that overall you are satisfied with your experience staying at our hotel. Reviews like this motivate us to continue to improve and provide the best service in every aspect. We look forward to welcoming you back on your next visit, with an experience that will hopefully be even more memorable. Best regards, Tri Heru Basuki. General Manager.
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G***t
5,0
/10
Reviewed 5 week(s) ago
Breakfast needs attention..the variety is really lacking and the refills are always late..every time I stay here, this is always a complaint from my friends and I also feel the need to write a review because it was really bad yesterday.
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1 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Mr. Mrs. G*t, Thank you for providing us with this very valuable review and feedback. We would like to express our deepest apologies for the inconvenience you experienced, especially regarding the limited variety of breakfast menus and the delay in food refills. We greatly appreciate your honesty and concern in conveying your experience. We realize that this is not the first time it has been a concern, and we deeply regret that there has been no significant improvement so that it continues to be a complaint felt by you and your colleagues every time you stay. Currently, we are conducting a comprehensive evaluation of the operational system in the food & beverage section, including improving coordination between the kitchen and service teams so that food refills can be carried out quickly and consistently. We will also immediately review the variety of breakfast menus so that they can meet guest expectations according to the standards of a four-star hotel. Once again, we apologize for this inconvenience and we sincerely hope that you are willing to give us the opportunity to improve and show improved service on your next visit. Best regards, Tri Heru Basuki. General Manager
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G***t
6,6
/10
Reviewed 5 week(s) ago
Have stayed here many times and many times my friends have reviewed that the food refill is often late, even worse this time. The menu is limited. This is a 4 star but it tastes like a 3 or even 2 star. #think again lah
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Accommodation's Reply
16 Jun 2025
Dear Mr. Mrs. G*t, Thank you for taking the time to provide us with a very valuable review and feedback. We apologize for the inconvenience you experienced regarding the delay in food refills and the limited variety of menus available. We understand that expectations for a four-star hotel are certainly quite high, and we deeply regret that our service has not met those expectations. We will immediately evaluate your input with the relevant team to make improvements, especially in terms of the speed and readiness of food serving so that it does not happen again. We greatly appreciate the trust of you who have chosen Hotel Grand Zuri Lubuklinggau many times, and we hope that you will still be given the opportunity to welcome you back with a much better experience. Best regards, Tri Heru Basuki. General Manager
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L***A
Staycation
10,0
/10
Reviewed 7 week(s) ago
I really like it, the service is really the best, if you go to Linggau, it's not complete if you haven't stayed at Grand Zuri
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Accommodation's Reply
04 Jun 2025
Dear Mr. Mrs. L*A, Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you very much for your enthusiastic and positive review. We are very happy to hear that you really like our service. It is a joy for the entire Grand Zuri team to know that your visit has given such a pleasant impression. Your words that "if you go to Linggau, it's not complete if you haven't stayed at Grand Zuri" really motivates and makes us proud. We will continue to strive to maintain and improve the quality of service so that every visit is always memorable. We look forward to welcoming you back to Hotel Grand Zuri Lubuklinggau. Best regards, Tri Heru Basuki. General Manager
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J***i
10,0
/10
Reviewed 8 week(s) ago
It was a nice stay and the place is comfortable.
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Accommodation's Reply
29 May 2025
Dear Mr. J*i, Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you for taking the time to give us a review. We are very pleased to know that you felt comfortable and satisfied during your stay at our hotel. We hope to welcome you back on your next visit with an equally pleasant experience. Best regards, Tri Heru Basuki. General Manager
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f***y
10,0
/10
Reviewed 8 week(s) ago
friendly staff close to city center
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Accommodation's Reply
22 May 2025
Dear Mrs. F*y, Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you for the positive review given by Mrs. Febry. We are very happy to hear that Mrs. Febry felt comfortable with the friendliness of our staff and the strategic location of the hotel which is close to the city center. Mrs. Febry's input is a motivation for the entire team to continue to provide the best service. We hope to welcome you back on your next visit with a more memorable experience. Best regards, Tri Heru Basuki. General Manager
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Y***A
Leisure
9,4
/10
Reviewed 8 week(s) ago
The staff is friendly and responsive.
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Accommodation's Reply
21 May 2025
Dear Mr. Ya*A, Warm greetings from Hotel Grand Zuri Lubuklinggau, Thank you for your positive review. We are very happy to hear that you are satisfied with the friendliness and quick response of our staff. Comments like this are a great motivation for our team to continue to provide the best service for every guest. We hope to welcome you back on your next visit with a more memorable experience. Best regards, Tri Heru Basuki. General Manager
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Listia C.
9,7
/10
Reviewed 9 week(s) ago
The hotel is nice, the lobby is luxurious, the food is varied, the receptionist is good.
I asked for an early check in, because I was not feeling well
The receptionist prioritized the room, I was able to check in at 12.30, thank God ๐๐
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Accommodation's Reply
17 May 2025
Dear Mrs. Listia C, Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you very much for your positive review and appreciation. We are very pleased to know that you are satisfied with the hotel facilities, the luxury of the lobby, the variety of food, and the service from our reception team. We are also grateful to have been able to assist Mrs. Lestia to do an early check-in when she was feeling unwell. Guest satisfaction and comfort are always our top priorities, and we are happy to have been able to provide a little convenience for Mrs. Lestia at that time. We look forward to welcoming Mrs. Lestia back again in the future, with services that we will certainly continue to improve. Best regards, Tri Heru Basuki. General Manager
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Guest
Business
9,7
/10
Reviewed 9 week(s) ago
The lobby area and hallway to the rooms are very elegant and luxurious. The restaurant atmosphere is very classy.
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Accommodation's Reply
19 May 2025
Dear Sirs, Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you for your positive review. We are very pleased to hear that our lobby area, hallway to the room, and restaurant atmosphere give an elegant, luxurious, and classy impression to you. This kind of appreciation means a lot to us and is a great motivation for the entire team to continue to maintain quality and improve service for the comfort and satisfaction of every guest. We hope to welcome you back on your next visit with an equally memorable experience. Best regards, Tri Heru Basuki. General Manager
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AR
Afdol R.
5,0
/10
Reviewed 12 week(s) ago
Very disappointed. The service is very bad. The receptionist and security are not friendly. The room is small. A 4 star hotel is like a 1 star.
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1 people find it helpful
Accommodation's Reply
03 May 2025
Dear Mrs. Afdol Rahmi, Warm greetings from Hotel Grand Zuri Lubuklinggau. We would like to express our deepest apologies for the inconvenience that Mrs. Rahmi and her family experienced during their stay at our hotel. We greatly appreciate the time you have taken to provide this review, as feedback like this is very important for us to evaluate and improve. We apologize if the service from our receptionist and security was deemed unfriendly, and the condition of the room did not meet your expectations. This clearly does not reflect the standard of service that we want to provide as a four-star hotel. We have conveyed your complaint to the relevant manager for immediate follow-up and warning, and we are also committed to making improvements so that similar incidents do not happen again. We sincerely hope that you will be willing to give us the opportunity to provide a much better experience in the future. Best regards, Tri Heru Basuki. General Manager
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R***y
8,5
/10
Reviewed 13 week(s) ago
The best hotel in Lubuklinggau area.
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Accommodation's Reply
23 Apr 2025
Dear Mr. Ricky, Warm greetings from Hotel Grand Zuri Lubuklinggau! Thank you for your very positive and appreciative review. It is an honor for us to be your first choice in the Lubuklinggau area. Your review is a great encouragement for our entire team to continue to maintain and improve the quality of service, in order to provide the best accommodation experience for every guest. We are looking forward to your next visit. Best regards, Tri Heru Basuki. General Manager
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HD
Helvin D. T.
10,0
/10
Reviewed 13 week(s) ago
Good and friendly, clean. Strategic location.
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Accommodation's Reply
20 Apr 2025
Dear Mr. Helvin D. T., Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you for the wonderful review that Mr. Helvin gave. We are very pleased to know that Mr. Helvin is satisfied with our friendly service, the cleanliness of the hotel, and the strategic location. We hope to welcome Mr. Helvin back on your next visit with an equally pleasant experience. Best regards, Tri Heru Basuki. General Manager
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H***a
Leisure
10,0
/10
Reviewed 14 week(s) ago
The staff is friendly, the hotel is in the city center and comfortable.
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Accommodation's Reply
10 Apr 2025
Dear Mr. Mrs. H*a, Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you for your positive review. We are very pleased to know that the friendliness of our staff, the strategic location in the city center, and the comfort of our hotel provided a pleasant stay for you. We look forward to welcoming you back to Hotel Grand Zuri Lubuklinggau on your next visit. Best regards, Tri Heru Basuki. General Manager.
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MN
MUHAMMAD N.
Leisure
10,0
/10
Reviewed 14 week(s) ago
Have stayed at the Grand Zuri Lubuk Linggau hotel several times, generally satisfactory and will return here someday.
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Accommodation's Reply
09 Apr 2025
Dear Mr. Muhammad N, Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you for your trust and loyalty, Mr. Muhammad, who has chosen Hotel Grand Zuri Lubuklinggau several times as a place to stay. We are very pleased to know that your overall experience was satisfactory. Your positive reviews are a motivation for us to continue to improve the quality of service and facilities. We look forward to the opportunity to welcome Mr. Muhammad back on your next visit. Best regards, Tri Heru Basuki. General Manager
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