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Herloom Hotel & Residence BSD – Tangerang
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Herloom Hotel & Residence BSD – Tangerang
Hotels
Preferred Partner Plus
9,1
/10
Exceptional
382 reviews
What Guests Say About Their Stay
Bambang
10,0
/ 10
This brand new property are very clean and spacious. The crews are outstanding. Special shoot out to Romi who goes way and beyond on his customer care services!
Definitely will going back to stay on this wonderful property!
Fatima
10,0
/ 10
All was great
Starting from the staff who were ready to help and assist in any enquiring
All was Kind yet professional
Excellent Daily room service
Breakfast was sumptuous,substantial, delicious, abundant and varied
Byoung Ho
10,0
/ 10
Staying is good, where is especially quite compared with other hotels.
But Surrounding environments including shopping, supermarket are not built or not enough at all.
In the Area
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Jl. Jenderal Sudirman No.1, Cihuni, Kec. Pagedangan, Kabupaten Tangerang, Banten , Gading Serpong, Tangerang, Banten, Indonesia, 15332
Main Facilities
Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Available Room Types in Herloom Hotel & Residence BSD – Tangerang
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What's around Herloom Hotel & Residence BSD – Tangerang
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Jl. Jenderal Sudirman No.1, Cihuni, Kec. Pagedangan, Kabupaten Tangerang, Banten , Gading Serpong, Tangerang, Banten, Indonesia, 15332
Discover More About Herloom Hotel & Residence BSD – Tangerang
All facilities in Herloom Hotel & Residence BSD – Tangerang
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Lobby
Exterior
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast (surcharge)
- Buffet dinner
- Buffet lunch
- Cafe
- Dining area
- Set menu dinner
- Set menu lunch
- Snack bar
- Snacks
- Vegetarian meal
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Refrigerator
- Separate shower and tub
- Shower
- TV
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Newspaper in lobby
- Porter
Public Facilities
- Coffee shop
- Early check-in
- Elevator
- Late check-out
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Safety deposit box
- WiFi in public area
General
- AC
- Cloakroom
- Family room
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
- Smoke-free
Accessibilty
- Disabled access friendly
- Accessibility equipment
- Accessible bathroom
- Accessible parking
- Accessible path of travel
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Things to Do
- Fitness center
- Garden
- Outdoor pool
- Pool sun loungers
- Sauna
- Sun loungers
Business Facilities
- Photocopier
- PRINTER
Transportation
- Secure parking
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Herloom Hotel & Residence BSD – Tangerang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Parking Facilities / Area: Please use the parking spaces located on on floor 3 and weekend on Level P2, which is the designated upper parking area for our guests. For further details or assistance, please contact the property directly.
Deposit Requirement: A deposit of IDR 500,000 per day is required at check-in for all guests. This deposit will be fully refunded at check-out, provided no damages or incidental charges have been incurred during the stay. The deposit can be paid in cash or via credit card authorization.
Pet-Friendly With Term&Condition*: We are pleased to welcome cats and dogs (up to 6 kg) in designated Pet-Friendly Rooms. Additional Charge: IDR 300,000 net per pet per room per night* If you plan to bring your furry companion, please contact the property directly in advance to confirm availability and review the full terms & conditions.
Deposit Requirement: A deposit of IDR 500,000 per day is required at check-in for all guests. This deposit will be fully refunded at check-out, provided no damages or incidental charges have been incurred during the stay. The deposit can be paid in cash or via credit card authorization.
Pet-Friendly With Term&Condition*: We are pleased to welcome cats and dogs (up to 6 kg) in designated Pet-Friendly Rooms. Additional Charge: IDR 300,000 net per pet per room per night* If you plan to bring your furry companion, please contact the property directly in advance to confirm availability and review the full terms & conditions.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Herloom Hotel & Residence BSD – Tangerang | 138 |
Number of floors in Herloom Hotel & Residence BSD – Tangerang | 30 |
Another facilities in Herloom Hotel & Residence BSD – Tangerang | A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar |
Frequently asked question in Herloom Hotel & Residence BSD – Tangerang
What are available facilities at Herloom Hotel & Residence BSD – Tangerang?
There are top facilites at Herloom Hotel & Residence BSD – Tangerang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Herloom Hotel & Residence BSD – Tangerang?
The standard check-in time at Herloom Hotel & Residence BSD – Tangerang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Herloom Hotel & Residence BSD – Tangerang provide breakfast?
Yes, Herloom Hotel & Residence BSD – Tangerang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Herloom Hotel & Residence BSD – Tangerang
Traveloka (367)
Other sources (15)
9,1
Exceptional
From 367 reviews
Provided by travelers on
Cleanliness
9,2
Room Comfort
9,2
Meal
8,6
Location
9,2
Service and Facilites
9,1
People often mention about Herloom Hotel & Residence BSD – Tangerang
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Bedroom (36)
Ambiance (35)
Bathroom (33)
Staff Friendliness (32)
Hotel Area (32)
Room Space (31)
Family Friendly (29)
Taste (29)
Variety (29)
Surroundings (27)
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Traveler Reviews Herloom Hotel & Residence BSD – Tangerang
Number of reviews per page
20
40
Customer reviews
AN
Aditya N.
Staycation
10,0
/10
Reviewed 3 week(s) ago
The check-in process is not complicated, the staff are friendly, the room is comfortable, the best for bringing family, you can cook too. 😁👍
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Accommodation's Reply
21 Jun 2025
Dear Mr. Aditya N., Thank you for choosing Herloom Hotel & Residence BSD as your hotel of choice. We are very happy to hear that the easy check-in process, the friendliness of our staff, and the comfort of the rooms made your stay a pleasant experience—especially since our facilities can support the comfort of your family. We will forward your positive review to the entire team as motivation to continue providing the best service for all our guests. We look forward to your and your family's next visit to Herloom Hotel & Residence BSD. Warm regards, Yunindra Hardino. Residence Manager
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G***t
10,0
/10
Reviewed 3 week(s) ago
Great location, clean room, nice friendly staff. All is great 👍
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Accommodation's Reply
21 Jun 2025
Dear Mr./Mrs. G***t,
Thank you for choosing Herloom Hotel & Residence BSD as your preferred place to stay. We are truly delighted to hear that you enjoyed our great location, clean rooms, and the friendliness of our staff.
Your kind words mean a lot to us, and we will be sure to share your positive feedback with the entire team as motivation to continue delivering the best service possible.
We look forward to welcoming you back soon at Herloom Hotel & Residence BSD.
Warm regards,
Yunindra Hardino
Residence Manager
Yakob D. H.
Staycation
9,1
/10
Reviewed 5 week(s) ago
The room is nice, comfortable and spacious..
The service is satisfying..
The swimming pool is also nice, the kids really like it..
Highly recommended..
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Accommodation's Reply
02 Jun 2025
Dear Mr./Mrs. Yakob D. H., Thank you for taking the time to share your experience staying at Herloom Hotel & Residence BSD. We are very happy to hear that you felt comfortable with our spacious rooms, our satisfying services, and the swimming pool facilities that are loved by children. Positive reviews like this are a great motivation for our entire team to continue providing the best service for every guest. We greatly appreciate your recommendation and look forward to welcoming you and your family back on your next visit. Warm regards, Yunindra Hardino. Residence Manager
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A***a
8,5
/10
Reviewed 6 week(s) ago
very fun staycation here. the kids are very happy
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Accommodation's Reply
31 May 2025
Dear Mr./Mrs. A*a, Thank you for choosing Herloom Hotel & Residence BSD as your hotel of choice. It is a pleasure that the service we provide is in accordance with your expectations. Of course, the positive reviews you provide will be conveyed to our team to be used as encouragement to always provide the best service for our guests. We look forward to your next arrival at Herloom Hotel & Residence BSD. Warm regards,. Yunindra Hardino. Residence Manager
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f***a
Leisure
8,5
/10
Reviewed 6 week(s) ago
everything is ok and comfortable, only the breakfast is lacking, like the food and chicken porridge only have ginger flavor, no chicken broth flavor 🙏🏻
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IS
Iwan S.
Staycation
9,7
/10
Reviewed 7 week(s) ago
Recommended for family and friends. When I booked the spacious room there was a sofa, I could chat while drinking coffee and watching TV.
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Accommodation's Reply
24 May 2025
Dear Mr. Iwan S, Thank you for choosing Herloom Hotel & Residence BSD as your hotel of choice. We are very pleased to know that you enjoy the comfort of our spacious rooms and are equipped with facilities that support moments of togetherness, such as sofas to relax while enjoying coffee and watching TV. Your positive reviews and recommendations for family and friends are certainly a motivation for our entire team to continue providing the best service. We look forward to your next visit to Herloom Hotel & Residence BSD. Warm regards, Yunindra Hardino. Residence Manager
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R***h
9,4
/10
Reviewed 7 week(s) ago
The experience is amazing.
We have good experience for short staycation.
The room is spacious, nice ambience we feel refreshed. The only matter is when we call the operator for check out there is no one pick up the call. Then we picked our luggage and take it ourself.
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Accommodation's Reply
21 May 2025
Dear Mr./Mrs. R***h,
Thank you for choosing Herloom Hotel & Residence BSD for your recent staycation, and for taking the time to share your feedback.
We are delighted to hear that you enjoyed the spacious room and relaxing ambience — it’s wonderful to know that you felt refreshed during your stay. Your kind words will be shared with our team as encouragement to continue delivering excellent service.
However, we sincerely apologize for the inconvenience you experienced during check-out when your call went unanswered. Please be assured that we are addressing this matter with our team to improve our responsiveness and ensure a smoother experience for all our guests.
We truly appreciate your valuable input and look forward to welcoming you back to Herloom Hotel & Residence BSD in the near future.
Warm regards,
Yunindra Hardino
Residence Manager
M***g
Staycation
10,0
/10
Reviewed 7 week(s) ago
Excellent! Cozy hotel will surely satisfy you. its great hospitality and affordable price.
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Accommodation's Reply
21 May 2025
Dear Mr/Mrs. M***g,
Thank you for choosing Herloom Hotel & Residence BSD as your hotel of choice. We are happy that the service we provide meets your expectations. Of course, we will convey the positive review you give to our team to encourage them to always provide the best service for our guests. We are waiting for your next arrival at Herloom Hotel & Residence BSD.
Warm regards,
Yunindra Hardino
Residence Manager
Y***o
Leisure
10,0
/10
Reviewed 7 week(s) ago
Always longing to come back again.
See original
1 people find it helpful
Accommodation's Reply
21 May 2025
Dear Mr./Mrs. Y*o, Thank you for choosing Herloom Hotel & Residence BSD as your hotel of choice. It is a pleasure that the service we provide is in accordance with your expectations. Of course, the positive reviews you provide will be conveyed to our team to be used as encouragement to always provide the best service for our guests. We look forward to your next arrival at Herloom Hotel & Residence BSD. Warm regards,. Yunindra Hardino. Residence Manager.
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P***o
Staycation
9,7
/10
Reviewed 8 week(s) ago
Still Enjoyable Stay Here.
Let the Stars Do the Talking,
Thank You.
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Accommodation's Reply
21 May 2025
Dear Mr./Mrs. P*o, Thank you for choosing Herloom Hotel & Residence BSD as your hotel of choice. It is a pleasure that the service we provide is in accordance with your expectations. Of course, the positive reviews you provide will be conveyed to our team to be used as encouragement to always provide the best service for our guests. We look forward to your next arrival at Herloom Hotel & Residence BSD. Warm regards,. Yunindra Hardino. Residence Manager.
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D***l
Staycation
10,0
/10
Reviewed 10 week(s) ago
Herloom Residence provides an amazing stay experience. The accommodation is modern, clean and very comfortable. Check-in was easy and communication with the management was very fast and professional. Highly recommended for anyone looking for a quality place to stay.
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1 people find it helpful
Accommodation's Reply
03 May 2025
Dear Mr./Mrs. D*l, Warm greetings from Herloom Hotel & Residence BSD. Thank you for your wonderful review. We are very pleased to know that you enjoyed your stay with us, from the comfort of the accommodation, the ease of the check-in process, to the fast and professional service from our team. We greatly appreciate your recommendation and are honored to have been your choice. Hopefully we can welcome you back again in the next opportunity for an equally pleasant experience. Warm regards, Yunindra Hardino. Residence Manager
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f***y
8,5
/10
Reviewed 11 week(s) ago
Great. The staff is friendly.
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Accommodation's Reply
22 Apr 2025
Dear Mr/Mrs. f***y,
Thank you for choosing Herloom Hotel & Residence BSD as your hotel of choice. We are happy that the service we provide meets your expectations. Of course, we will convey the positive review you give to our team to encourage them to always provide the best service for our guests. We are waiting for your next arrival at Herloom Serviced Residence BSD.
Warm regards,
Yunindra Hardino
Residence Manager
MY
Muhammad Y. E.
Staycation
9,7
/10
Reviewed 12 week(s) ago
One of our favorite hotel/service apartments.
1 people find it helpful
Accommodation's Reply
12 Apr 2025
Dear Mr. Muhammad Y. E.
Thank you for choosing Herloom Hotel & Residence BSD as your hotel of choice. We are happy that the service we provide meets your expectations. Of course, we will convey the positive review you give to our team to encourage them to always provide the best service for our guests. We are waiting for your next arrival at Herloom Serviced Residence BSD.
Warm regards,
Yunindra Hardino
Residence Manager
Y***i
10,0
/10
Reviewed 13 week(s) ago
It was a pleasant experience and the room was very comfortable.
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Accommodation's Reply
12 Apr 2025
Dear Mr./Mrs. Y*i, Thank you for choosing Herloom Hotel & Residence BSD as your hotel of choice. It is a pleasure that the service we provide is in accordance with your expectations. Of course, the positive reviews you provide will be conveyed to our team to be used as encouragement to always provide the best service for our guests. We look forward to your next arrival at Herloom Serviced Residence BSD. Warm regards,. Yunindra Hardino. Residence Manager
See original
N***o
Leisure
8,8
/10
Reviewed 13 week(s) ago
Easy access because the hotel lobby is next to the mall entrance.
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Accommodation's Reply
12 Apr 2025
Dear Mr./Mrs. N*o, Thank you for choosing Herloom Hotel & Residence BSD as your hotel of choice. It is a pleasure that the service we provide is in accordance with your expectations. Of course, the positive reviews you provide will be conveyed to our team to be used as encouragement to always provide the best service for our guests. We look forward to your next arrival at Herloom Serviced Residence BSD. Warm regards,. Yunindra Hardino. Residence Manager
See original
S***y
10,0
/10
Reviewed 16 week(s) ago
Heloo,, I just finished my breakfast this morning n one of the employee here named Yan was verry helpfull n so nice ! Can’t wait for the next visit
The room so clean n tidy
Like jw marriot kind a vibe
With the price under 1mil ?come on guys u can’t take any better than this serv aprt!
1 people find it helpful
Accommodation's Reply
24 Mar 2025
Dear Sir,Thank you for choosing Herloom Hotel & Residence BSD as your hotel of choice. We are happy that the service we provide meets your expectations. Of course, we will convey the positive review you give to our team to encourage them to always provide the best service for our guests. We are waiting for your next arrival at Herloom Serviced Residence BSD. Warm regards, Yunindra Hardino Residence Manager
NL
Nurhaida L. T.
Staycation
10,0
/10
Reviewed 16 week(s) ago
Hotel is near ice bsd, has delicious meals. The room interior is modern & minimalist. Very comfortable to stay with family.
Find this review helpful?
Accommodation's Reply
24 Mar 2025
Dear Mrs. Nurhaida L.T, Thank you for choosing Herloom Hotel & Residence BSD as your hotel of choice. We are happy that the service we provide meets your expectations. Of course, we will convey the positive review you give to our team to encourage them to always provide the best service for our guests. We are waiting for your next arrival at Herloom Serviced Residence BSD. Warm regards, Yunindra Hardino Residence Manager
D***a
Leisure
9,7
/10
Reviewed 17 week(s) ago
The hotel is very comfortable and clean, the staff service is also good and the location is quite strategic.
See original
2 people find it helpful
Accommodation's Reply
24 Mar 2025
Dear Guest, Thank you for choosing Herloom Hotel & Residence BSD as your hotel of choice. We are happy that the service we provide meets your expectations. Of course, we will convey the positive review you give to our team to encourage them to always provide the best service for our guests. We are waiting for your next arrival at Herloom Serviced Residence BSD. Warm regards, Yunindra Hardino Residence Manager
a
amanda
Staycation
10,0
/10
Reviewed 17 week(s) ago
very impressive, will come back here again ❤️ friendly staff, comfortable hotel, strategic location, very friendly for children, thank you herloom ❤️
See original
1 people find it helpful
Accommodation's Reply
24 Mar 2025
Dear Mrs. Amanda, Thank you for choosing Herloom Hotel & Residence BSD as your hotel of choice. We are happy that the service we provide meets your expectations. Of course, we will convey the positive review you give to our team to encourage them to always provide the best service for our guests. We are waiting for your next arrival at Herloom Serviced Residence BSD. Warm regards, Yunindra Hardino Residence Manager
A***a
10,0
/10
Reviewed 22 week(s) ago
Booked on a long weekend, it didn't look that crowded but when it came to breakfast it turned out to be quite a lot of guests. Breakfast choices are quite varied, all staff are friendly. The entire hotel is very clean and comfortable.
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1 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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