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Indonesia (53,549 Hotels)
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Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Hotels
Jalan Mayjen Sungkono No. 87 - 89, Sawahan, Surabaya, Jawa Timur, Indonesia, 60224
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About Accommodation

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Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is located in area / city Sawahan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Staffs have been vaccinated for COVID-19.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

See All Reviews
Friendly Staffs (24)
Clean Room (26)
Affordable Price (1)
Excellent Service (1)
10.0
/ 10
Andra S.
Awesome hospitality for the room and also the staff. Great staycation I ever had. Thank you Ciputra world hotel. Yummy breakfast. Kids friendly. Hope can stay one day. Thank you.

Location Info

Discover More Places
Jalan Mayjen Sungkono No. 87 - 89, Sawahan, Surabaya, Jawa Timur, Indonesia, 60224
Lobby Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Lobby 2 Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Discover More About Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Location


Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is located in area / city Sawahan.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 11.96 km away.

The hotel is located only 8.56 km away from Kandangan Station.

There are plenty of tourist attractions nearby, such as Jamur Hill within 32.72 km, and SD Negeri Banjarsari 1 within 20.34 km.

About Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Are you a shopaholic? Staying at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International provides complete services and facilities that you and your colleagues need.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Ciputra World Surabaya managed by Swiss-Belhotel International exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International.

All Facilities

Bar, Cafe and Lounge Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Bar, Cafe and Lounge
Swimming Pool Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Swimming Pool
Fitness Center Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Fitness Center
Functional Hall Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Functional Hall
Lobby Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • 24-hour Receptionist

Things to Do

  • Fitness center
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Hair salon
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Car rental
  • Valet parking

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
For reservation room including breakfast, additional breakfast charge apply for additional person (maximum breakfast is 2 person/ room) - From 12 years old above will be IDR 187.550 net/ pax - For 6 - 11 years old will be charge 50% from IDR 187.550/ pax - No additional breakfast charge for kids under 5 years old

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Executive Lounge is temporarily closed until further notice

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?
There are top facilites at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?
The standard check-in time at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International provide breakfast?
Yes, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 3,562 verified guests reviews
8.7
Impressive
Fantastic
1,578
Very Good
1,519
Satisfying
118
Average
347
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
friendly staffs (24)
clean room (26)
affordable price (1)
excellent service (1)
tasty breakfast (8)
complete facilities (5)
great room (4)
great location (37)
tasty food (25)
See More 9
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Language
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Show Reviews with Photos
Fazry P. W.
Business
10
/ 10
26 May 2023
Thank you Ciputra Hotel for providing service and providing hospitality while at the hotel. Nice rooms, good cleanliness, good food. Thank you Mrs. Irene for guiding while at the hotel. 👌
Review photo of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International from Fazry P. W.

1 liked this review

Accommodation's Reply
08 Jun 2023
Dear Fazry Praditya Wibawa, Thank you for choosing to stay with us and taking the time to write a review during your stay with us. We hope that we can provide the excellent service and a memorable moment during stay with us on the next visit. We look forward to your return visit. Stay safe and stay healthy, Rina Anggraini. Guest Experience Manager.
RF
Ruth F. S.
Business
10
/ 10
05 Jan 2023
Loving the service and their infinity pool
Review photo of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International from Ruth F. S.

1 liked this review

Accommodation's Reply
12 Jan 2023
Dear Ruth, Thank you for choosing to stay at Hotel Ciputra World Surabaya and giving us a positive score. We are happy if you enjoy the moment of your stay with us. We are ready to welcome you back. Warm regards Rina Anggraini Guest Experience Manager
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AS
Andra S.
Staycation
10
/ 10
06 Aug 2022
Awesome hospitality for the room and also the staff. Great staycation I ever had. Thank you Ciputra world hotel. Yummy breakfast. Kids friendly. Hope can stay one day. Thank you.
Review photo of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International from Andra S.
Review photo of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International 2 from Andra S.
Review photo of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International 3 from Andra S.

2 liked this review

Accommodation's Reply
10 Aug 2022
Dear Andra, Thank you for staying at Hotel Ciputra World Surabaya and taking your time to write this positive review. We are glad that you enjoyed staying with us. We look forward to welcoming you back soon. Warm regards, Team Management
Meliana A. S.
Staycation
10
/ 10
29 Mar 2022
This is a good place for my staycation and all the staff so friendly. I hope come back soon.
Review photo of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International from Meliana A. S.

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Accommodation's Reply
11 Apr 2022
Dear Meliana, Thank you for staying at Hotel Ciputra World Surabaya and taking your time to write this positive review. We are glad to know that you enjoyed your stay with us. We look forward to welcoming you back soon. Warm regards, Team Management
KK
Kadek K. A.
Holiday
8.5
/ 10
05 Jun 2022
Spacious well appointed room, decent gym, pool with a view at level 22 and excellent breakfast buffet. generous selection. lift air conditioning could be cooler, but otherwise comfortable.
Review photo of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International from Kadek K. A.

1 liked this review

Accommodation's Reply
10 Jun 2022
Dear Kadek Krishna Adidharma, Thank you for staying at Hotel Ciputra World Surabaya and taking your time to share your experience. We are glad that you enjoyed your stay with us. We will investigate about AC matter. We look forward to welcoming you back soon. Warm regards, Team Management
Belinda R. O.
This is a private profile
Staycation
10
/ 10
19 Feb 2023
Must come here again, not satisfied with only one day. Next, improve the service again.
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Review photo of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International from Belinda R. O.
Review photo of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International 2 from Belinda R. O.

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Accommodation's Reply
24 Feb 2023
Dear Belinda Rahma Oktavianti, Thank you for choosing to stay at Hotel Ciputra World Surabaya and giving us a review and positive score. We hope that we can provide the best service in the future. We are ready to welcome you back. Always warm and healthy greetings, Rina Anggraini. Guest Experience Manager.
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rizqa d.
Holiday
10
/ 10
21 Aug 2022
Ciputra World hotel is our choice for our 4th wedding anniversary, the place is comfortable, clean, the service is satisfying, and friendly. Special thanks to chef irfan for the anniversary dinner, delicious.
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Review photo of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International from Rizqa D.
Review photo of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International 2 from Rizqa D.
Review photo of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International 3 from Rizqa D.

2 liked this review

Accommodation's Reply
06 Sep 2022
Dear Rizqa, Thank you for choosing to stay with Hotel Ciputra World Surabaya and for taking the time to write this positive review. We are glad that you enjoyed your moment with us. We are ready to welcome your return. Kind regards, Management Team
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ms
maya s. n.
Holiday
10
/ 10
02 Jul 2022
Satisfying. Breakfast has many choices, the staff are all friendly and polite. The luxurious interior is very classy as a 5 star hotel. Recommended.
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Review photo of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International from Maya S. N.

2 liked this review

Accommodation's Reply
06 Jul 2022
Dear Maya, Thank you for choosing to stay with Hotel Ciputra World Surabaya and for taking the time to write this positive review. We are happy that you are satisfied with your stay with us. We are ready to welcome your return. Kind regards, Management Team
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Lely P.
This is a private profile
Business
9.7
/ 10
25 Oct 2023
Everything is very good, nice, friendly, clean.
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Review photo of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International from Lely P.
Review photo of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International 2 from Lely P.

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Accommodation's Reply
31 Oct 2023
Dear Lely Prayitno, thank you for choosing to stay with us and taking the time to give us a positive score and review. We have high hopes that we can provide the best service and provide pleasant moments staying with us in the future. We are waiting for your return visit. Warm and healthy greetings always. Rina Anggraini. Guest Experience Manager.
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Rusli P.
9.7
/ 10
28 May 2023
Thank you for the very kind maid, especially for Siwi who has upgraded the room 2 levels above, and the facilities are very complete, the breakfast food is all delicious, everyone is swift in helping prepare the place, thanks.🙏.
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Review photo of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International from Rusli P.

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Accommodation's Reply
31 May 2023
Dear Rusli Paja, thank you for choosing to stay with us and taking the time to give us a positive score and review. We hope that we can provide the best service and provide pleasant moments to stay with us in the future. We are waiting for your return visit. Warm and healthy greetings always, Rina Anggraini. Guest Experience Manager.
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Exterior 4 Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.