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Hotel Grand Zuri Duri
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Hotel Grand Zuri Duri
Hotels
Preferred Partner
8,5
/10
Very Good
1.894 reviews
What Guests Say About Their Stay
Bedroom (20)
Staff Friendliness (16)
Ambiance (16)
Distance To City Center (13)
Togu R. T.
8,5
/ 10
This is our hotel of choice to take a night rest when our family come back home from Medan to Pekanbaru every year. We always take the Pool View Resort room since our kids love to swim a lot.
Ahmad S.
9,1
/ 10
Recommended for Moslem because it is near masjid.
ANANDAH PRATAMA
10,0
/ 10
The hotel is very good, good service, good location, good food and very clean.
Rasi Prasetio
9,4
/ 10
Good stay...always stay here whenever traveling to Duri.
Abdillah L.
8,5
/ 10
Good and relaxing and comfortable and many.
In the Area
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Jl. Hangtuah No. 26 Duri, Mandau, Bengkalis, Riau, Indonesia, 28884
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hotel Grand Zuri Duri
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Jl. Hangtuah No. 26 Duri, Mandau, Bengkalis, Riau, Indonesia, 28884
Discover More About Hotel Grand Zuri Duri
Location
Staying at Hotel Grand Zuri Duri is a good choice when you are visiting Mandau.
About Hotel Grand Zuri Duri
Hotel Grand Zuri Duri is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
From business event to corporate gathering, Hotel Grand Zuri Duri provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hotel Grand Zuri Duri, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hotel Grand Zuri Duri.
If you plan to have a long-term stay, staying at Hotel Grand Zuri Duri is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel Grand Zuri Duri is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Grand Zuri Duri exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Grand Zuri Duri is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Grand Zuri Duri.
All facilities in Hotel Grand Zuri Duri
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Cafe
- Continental breakfast
- Early bird breakfast
- Fullboard with drinks
- Poolside bar
- Set menu dinner
- Set menu lunch
- Snacks
- Vegetarian meal
Hotel Services
- Bellhop
- Concierge
- Doorman
- Early Check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Mobile
- Multilingual staff
- Porter
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Banquet
- Fireplace in lobby
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
- Terrace
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Things to Do
- Barbecue
- Fitness center
- Garden
- Karaoke
- Outdoor pool
- Outdoor pool
- Sun loungers
- TV lounge
Business Facilities
- Business center
- Business facilities
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
Transportation
- Area shuttle
- Area shuttle with surcharge
- Car rental
- Secure parking
- Shopping center shuttle
- Valet parking
Accessibilty
- Disabled access friendly
- Braille or raised signage
- Roll-in shower
- Wheelchair accessible
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Sports and Recreations
- Fitness center
- Pool or Snooker
Connectivity
- LAN Internet
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
- Ferry terminal shuttle
Family-friendly Facilities
- Children pool
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hotel Grand Zuri Duri
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Facility
beberapa tipe kamar tamu closed temporarily from 22-8-2022 to 31-10-2022.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Grand Zuri Duri | 111 |
Number of floors in Hotel Grand Zuri Duri | 3 |
Another facilities in Hotel Grand Zuri Duri | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast |
Frequently asked question in Hotel Grand Zuri Duri
What are available facilities at Hotel Grand Zuri Duri?
There are top facilites at Hotel Grand Zuri Duri such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Grand Zuri Duri?
The standard check-in time at Hotel Grand Zuri Duri is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Grand Zuri Duri provide breakfast?
Yes, Hotel Grand Zuri Duri provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Grand Zuri Duri
Traveloka (1.885)
Other sources (9)
8,5
Very Good
From 1.885 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,5
Meal
8,5
Location
8,6
Service and Facilites
8,6
People often mention about Hotel Grand Zuri Duri
All
Staff Friendliness (12)
Bedroom (12)
Distance to City Center (11)
Bathroom (11)
Ambiance (10)
Room Space (10)
Accessibility (8)
Wifi (8)
Hotel Area (8)
Surroundings (7)
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Traveler Reviews Hotel Grand Zuri Duri
Number of reviews per page
20
40
Customer reviews
R***a
10,0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and very helpful.
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Accommodation's Reply
07 Jul 2025
Dear Ms. R*a, Thank you for your wonderful review! We are very pleased to know that the friendliness and helpfulness of our staff were a positive highlight during your visit. This compliment means a lot to our entire team. We look forward to welcoming you back on your next visit. Best regards, Januari Mi. EAM
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N***e
8,5
/10
Reviewed 3 week(s) ago
Overall The cleanliness is okay, the bathroom size is very narrow. The breakfast menu is also okay, but every time you take food it's like being supervised by 3 restaurant staff. Even though we paid for an additional 1 person.
Then they said that in the swimming pool you are not allowed to bring drinks and food from outside, in fact there were those who brought plastic snacks from Indomaret.
. Btw, this is the second time I've stayed, but this time it's a bit strange with the staff.
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Accommodation's Reply
25 Jun 2025
Hi Ms. N*e, Thank you for your visit and review. We are glad that you found our cleanliness good and enjoyed our breakfast overall. We apologize for any inconvenience regarding the bathroom size and staff supervision in the restaurant. We will also follow up on the policy in the pool area to be more consistent. Your feedback is very valuable for us to continue to improve the quality of service. Hopefully we can welcome you back with a better experience on your next visit. Best regards, Mardi. General Manager
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MH
Muhammad H. F. R.
9,6
/10
Reviewed 6 week(s) ago
The stay experience is always memorable, all hotels have their own characteristics. For the hotel standard, there is no need to doubt it, but I was a bit disappointed when checking in at Grand Zuri Duri, when checking in around 01.30 in the morning, I waited more than 10 minutes because the staff was not there, after that the amenities in the bathroom were missing 1 toothbrush, we contacted the receptionist again but after 4 calls, the 5th call was answered and about 20 minutes later we were delivered to our room. I chose Zuri Group because the service provided never disappoints, especially in the early morning when I checked in, of course I wanted to be able to rest quickly, but I was a bit disappointed with the staff on duty that night. Maybe that's all the corrections from me, hopefully it can be a concern for gz duri.
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Accommodation's Reply
18 Jun 2025
Dear Mr. Muhammad, Thank you very much for taking the time to share your experience staying at Grand Zuri Duri. We greatly appreciate your loyalty to Zuri Hotel Management and are pleased to hear that overall, your experiences at other ZHM hotels have always been memorable and up to your standards. We would like to apologize for the inconvenience you experienced during the check-in process and for your information, bathroom amenities can be added and accommodated (on request) according to the needs of the guest staying. Your feedback is very valuable to us. We will immediately conduct a thorough evaluation of the evening check-in procedure and the readiness of the staff at the reception, as well as the responsiveness of room service during those hours. Additional training will be provided to ensure that our staff are always ready and provide efficient and friendly service, whenever guests arrive. We hope that this inconvenience does not reduce your trust in Grand Zuri Duri and the ZHM group as a whole. We look forward to having the opportunity to welcome you back and provide an even better stay experience in the future. See you again! Best regards, Mardi. General Manager
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A***a
Staycation
9,4
/10
Reviewed 7 week(s) ago
Everything is very good quality and suitable for a staycation alone or with family, very kids friendly too.
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Accommodation's Reply
18 Jun 2025
Hi Ms. A*a, Thank you very much for your positive review! It is great to hear that everything is of good quality, suitable for solo or family staycations, and also very kids friendly. We look forward to welcoming you back in the future! Best regards, Mardi. General Manager
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H***o
10,0
/10
Reviewed 8 week(s) ago
Thank you for the good service
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Accommodation's Reply
07 Jul 2025
Dear Mr./Mrs. H*o, Thank you for your perfect review. It is great to know that you are satisfied with your experience with us. We always strive to provide the best. See you soon! Best regards, Januari Mi. EAM
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Putri L. G.
8,5
/10
Reviewed 9 week(s) ago
It's according to the star rating when it comes to food. Next time, just book directly. You can get a bigger room for the same price.
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Accommodation's Reply
14 May 2025
Hi Mrs. Putri, Wow, thank you very much for your positive review, especially about the food! We are even more excited to continue serving the best. We are happy to welcome your next visit. See you again! Best regards, Mardi. General Manager
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m***a
10,0
/10
Reviewed 15 week(s) ago
The service is ok, the hotel is quite clean, but the food is not satisfactory.
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Accommodation's Reply
07 Jul 2025
Hi Ms. M*a, Thank you for your review! It is great to know that you appreciate our service and cleanliness. We apologize for the inconvenience related to the less than satisfactory food. Your feedback has been received and will be our priority to improve the menu and quality of the dishes. Hopefully we can serve you better on your next visit. Best regards, Januari Mi. EAM
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S***i
Business
10,0
/10
Reviewed 19 week(s) ago
3 days 2 nights the hotel is okay and the road access is affordable to the top city❤️
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Accommodation's Reply
10 Mar 2025
Hi Ms. S*i, Thank you very much for your positive review! We are very happy that you enjoyed your 3 days 2 nights stay at our hotel. We are glad to hear that you found our hotel okay and that it has easy access to the city center. Strategic location is indeed one of our strengths. We look forward to welcoming you back again in the future for a more enjoyable stay! Best regards, Mardi. General Manager
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E***g
9,4
/10
Reviewed 21 week(s) ago
The best hotel in Duri. Clean rooms, strategic location, national hotel standard service
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1 people find it helpful
Accommodation's Reply
25 Feb 2025
Hi Mr. E*g, Thank you for your review. We are glad to hear that you were impressed with the cleanliness of our room and the location of our hotel. We are also glad that you feel that our service meets national hotel standards. We will continue to strive to improve the quality of our services and hope to provide an even better experience on your next visit. Best regards, Mardi. General Manager
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R***m
Leisure
8,7
/10
Reviewed 22 week(s) ago
If you stay here, please bring your own shampoo and body soap, which is placed in a container like a hand washing container without a label so that we don't know whether it is body soap or hand washing soap.
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1 people find it helpful
Accommodation's Reply
13 Feb 2025
Dear Mr. R*m, Thank you for your review. We need to inform you that the shampoo and body wash are attached to the bathroom wall and in the dispenser bottle with the labels Shower Gel and Shampoo, while in the sink area there are also round soaps/bar soaps that can also be used for washing hands. Thank you for your trust, we look forward to welcoming you back to Hotel Grand Zuri Duri. Best regards, Mardi. General Manager
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A
Agung
Transit
8,8
/10
Reviewed 22 week(s) ago
Comfortable.. near the mosque/city and located on the Trans-Sumatra route. Too bad I didn't have time to enjoy the swimming pool.
For breakfast variations are quite a lot but the coffee maker is only excluded from complimentary facilities.
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Accommodation's Reply
12 Feb 2025
Hi Mr. Agung, Thank you for your positive review! We are very happy to hear that you enjoyed our hotel’s strategic location, close to the mosque, the city, and the Trans-Sumatra highway. We are also glad that you liked the variety of breakfast we offer. We apologize for the inconvenience regarding the coffee maker not being included in the complimentary facilities. We will consider your feedback to improve our facilities in the future. We look forward to welcoming you back to our hotel in the near future! Best regards, Mardi. General Manager
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I***a
8,3
/10
Reviewed 24 week(s) ago
Wanted to staycation, take a villa room with a pool view but instead got the first room not facing the pool and very noisy with the sound of trolleys passing by. We have confirmed with the staff that they said there were already reservations until we saw the room in the morning, there were still some that were closed. Maybe the comfort needs to be improved again by the customer. Thanks.
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Accommodation's Reply
31 Jan 2025
Hello Mr./Mrs. I*a, Thank you for your review. We understand your disappointment regarding the room and the noise from the trolley. We would like to explain that during that period, for the room type according to the order in the Resort Pool View type and the Resort Pool View room type is on the ground floor, second floor and third floor. For January 26, 2025, the Resort Pool View room type on the ground floor has all been booked. And the only available Resort Pool View room on the ground floor is in the first room to enter with number 6*1. We try to accommodate all guest requests, but with the limited rooms on the ground floor during the weekend there are many requests because the Resort Pool View is the most favorite room type for family guests. Regarding the noise of the Trolley wheels, this is caused by the corridor floor made of wood. For that we apologize for the inconvenience. We appreciate your input and hope to be able to return to stay at the Grand Zuri Duri Hotel with a better experience. Best regards, Mardi. General Manager.
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AS
Ade S.
Leisure
10,0
/10
Reviewed 26 week(s) ago
Very comfortable hotel for families
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Accommodation's Reply
14 Jan 2025
Hi Mr. Ade, Thank you very much for your positive review! We are very happy to hear that you and your family felt comfortable staying at our hotel. We always strive to provide the best experience for every guest, and feedback like this means a lot to us. We look forward to welcoming you back in the future. Best regards, Mardi. General Manager
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Z***a
8,5
/10
Reviewed 27 week(s) ago
Great service, the hotel is still an old building but clean. The food is very varied. Suitable for a business hotel in Duri because it is big and nice
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Accommodation's Reply
10 Jan 2025
Hi Ms. Z*a, We are very happy to hear that you enjoyed your stay at our hotel. Our team always strives to provide the best service and ensure guest comfort. We will continue to strive to maintain the quality of food and cleanliness of the hotel. Thank you for your recommendation! Best regards, Mardi. General Manager
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MM
MHD M. A. A.
8,5
/10
Reviewed 30 week(s) ago
Good
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Accommodation's Reply
31 Dec 2024
Hi Mr. Muhammad, Thank you very much for your positive review! We are very happy to hear that you enjoyed your stay at our hotel. We really appreciate you taking the time to share your experience. We always strive to provide the best stay experience for every guest. See you soon! Best regards, Mardi. General Manager
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R***A
9,4
/10
Reviewed 31 week(s) ago
Good all and recommend to stay here thank you
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Accommodation's Reply
11 Dec 2024
Dear Our Valued Guest, Thank you for visiting Hotel Grand Zuri Duri. We are very happy to receive a positive review from you by giving a positive assessment regarding your stay at Hotel Grand Zuri Duri and are pleased to provide a recommendation. See you again! Best regards, Mardi. General Manager
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B***a
10,0
/10
Reviewed 35 week(s) ago
The hotel environment is beautiful, and the service is friendly from various staff at this hotel. In the restaurant I was served directly by friendly staff
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Accommodation's Reply
26 Nov 2024
Hi Ms. B*a, We greatly appreciate your time to leave us a wonderful review. We are delighted to hear that you enjoyed the serene ambiance of our hotel and the service provided by our team. Our restaurant team is always committed to providing a delightful dining experience for every guest. We look forward to welcoming you back in the near future. Best regards, Mardi. General Manager
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a***i
Leisure
8,8
/10
Reviewed 41 week(s) ago
I was warmly welcomed by the hotel porter upon arrival, and the check-in process was quick. The hotel staff assisted me with my requests well and quickly. They spoke good English (I interacted with different staff throughout my stay) so there was no issue in communication. Housekeeping was also great and I returned to fresh towels and neat sheets. There was no view from the room I stayed in (blocked by another building) but it was not much of an issue as there was enough daylight shining through the window in the morning and that was enough for me. The shower temperature was not that great in the bathroom, so I couldn't control it well (either too hot or fully cold) but I managed on my end. Location-wise: It was situated by the main road so noises are to be expected throughout the day/evening but there should be no problem in the wee hours. Overall, I felt comfortable throughout my stay and would consider staying here again on my next trip!
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Accommodation's Reply
02 Oct 2024
Dear Valued Guest
Thank you for taking the time to share your experience at Hotel Grand Zuri Duri.
We're delighted to hear that you enjoyed your stay and that our staff made you feel welcome.
We're pleased to know that our check-in process was efficient and that our staff was attentive to your needs. Your positive comments about our housekeeping team are especially appreciated. We strive to provide a clean and comfortable environment for all our guests.
We apologize for the lack of a view from your room. We understand that this can be a disappointment, and we'll make sure to take your feedback into consideration for future bookings. Regarding the shower temperature, we'll investigate this issue promptly to ensure a more comfortable experience for our guests.
We appreciate your understanding about the noise from the main road. We're always working to balance the convenience of our location with a quiet and peaceful environment.
Thank you again for choosing Hotel Grand Zuri Duri. We hope to have the opportunity to welcome you back in the future.
Sincerely,
Mardi
General Manager
Guest
7,6
/10
Reviewed 49 week(s) ago
This is the 3rd time staying at this hotel, unfortunately it has been reviewed twice about the small water in the DELUXE room bathroom, especially the hot water like a guesthouse. Frankly, there has been no improvement from the management. Regarding the previous review. It seems that the management of the Zuri Duri Hotel should visit the bathrooms at the Zuri Dumai and Pekanbaru Hotels. If you take a shower, you are very satisfied, the fatigue of work disappears. Different from the Zuri Duri. The bathroom is already narrow/small plus the hot shower water if the faucet is selected hot water. It is not comfortable to take a shower, mixed with cold water, there is no heat. Very DISAPPOINTED. Hopefully the room facilities can be improved.
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Accommodation's Reply
15 Aug 2024
Hello Our Esteemed Guest, Thank you for your trust in always choosing Hotel Grand Zuri Duri as your accommodation during your business visit in Duri city. We would like to apologize for your inconvenience regarding the hot water facilities (shower) in the bathroom. The reviews and reviews that you have provided are highly appreciated and of course will be our concern and we will follow up immediately. Hopefully in the future we can welcome and serve you again with a more memorable experience. See you! Best regards, Mardi. General Manager.
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M***d
10,0
/10
Reviewed 49 week(s) ago
Very good experience, the most comfortable hotel in Duri.
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Accommodation's Reply
05 Aug 2024
Hello Mr M*d, Thank you for taking the time to provide an assessment and review during your stay at the Grand Zuri Duri Hotel. We are very happy and happy that during your stay you can find a memorable experience and feel comfortable. The perfect rating that you give is very useful for us as a form of your level of satisfaction. See you again! Sincerely, Mardi. General Manager.
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