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Hotel Gunawangsa MERR
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Hotel Gunawangsa MERR
Hotels
Preferred Partner
Online Check-In Available
8,3
/10
Very Good
13.175 reviews
What Guests Say About Their Stay
Staff Friendliness (66)
Accessibility (63)
Ambiance (61)
Bedroom (59)
Mutiara Cahyaning Pratiwi
9,7
/ 10
Good, nice and great experience
arif t.
10,0
/ 10
Good service and very friendly
Raditya H.
9,4
/ 10
Nice to stay here,so homey and comfort. The hospitality is very good
Indra A. R.
8,5
/ 10
good service, good room, good view
kusi a.
8,5
/ 10
Good enough, affordable price.
In the Area
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Jalan Kedung Baruk No.96, Rungkut, Surabaya, Jawa Timur, Indonesia, 60298
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Hotel Gunawangsa MERR
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What's around Hotel Gunawangsa MERR
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Jalan Kedung Baruk No.96, Rungkut, Surabaya, Jawa Timur, Indonesia, 60298
Discover More About Hotel Gunawangsa MERR
Location
Staying at Hotel Gunawangsa MERR is a good choice when you are visiting Rungkut.
About Hotel Gunawangsa MERR
Hotel Gunawangsa MERR is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
From business event to corporate gathering, Hotel Gunawangsa MERR provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hotel Gunawangsa MERR, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Hotel Gunawangsa MERR is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Gunawangsa MERR exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Gunawangsa MERR is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Gunawangsa MERR.
All facilities in Hotel Gunawangsa MERR
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Coffee shop
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Hotel Services
- Doorman
- 24-hour Receptionist
- Laundry service
- Limited hours room service
- Luggage storage
- Multilingual staff
- Wedding service
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Laundry
- Supermarket
Things to Do
- Fitness center
- Outdoor pool
Accessibilty
- Accessible bathroom
- Wheelchair accessible
Business Facilities
- Meeting facilities
- Photocopier
Food and Drinks
- Restaurant with AC
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hotel Gunawangsa MERR
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Check in time 02.00 pm any request based on availability
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Gunawangsa MERR | 122 |
Number of floors in Hotel Gunawangsa MERR | 1 |
Another facilities in Hotel Gunawangsa MERR | Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service |
Frequently asked question in Hotel Gunawangsa MERR
What are available facilities at Hotel Gunawangsa MERR?
There are top facilites at Hotel Gunawangsa MERR such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Gunawangsa MERR?
The standard check-in time at Hotel Gunawangsa MERR is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Gunawangsa MERR provide breakfast?
Yes, Hotel Gunawangsa MERR provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Gunawangsa MERR
Traveloka (13.175)
8,3
Very Good
From 13.175 reviews
Provided by travelers on
Cleanliness
8,3
Room Comfort
8,4
Meal
7,9
Location
8,4
Service and Facilites
8,3
People often mention about Hotel Gunawangsa MERR
All
Bedroom (43)
Staff Friendliness (38)
Accessibility (37)
Ambiance (35)
Bathroom (34)
Distance to City Center (33)
Surroundings (33)
Room Space (33)
Hotel Area (29)
Family Friendly (27)
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Preferences
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Traveler Reviews Hotel Gunawangsa MERR
Number of reviews per page
20
40
Customer reviews
HA
Handi A.
Leisure
8,5
/10
Reviewed 2 day(s) ago
Nice and strategic location, will stay there again when go to Surabaya
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N***a
Transit
9,7
/10
Reviewed 2 day(s) ago
The check-in process is very easy and the place is comfortable.
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Accommodation's Reply
08 Jul 2025
Dear Mr./Mrs. N*a."Warm greetings from Hotel Gunawangsa Merr Surabaya"Thank you for taking the time to give a positive review. We are very pleased to know that the check-in process went smoothly and that you felt comfortable during your stay at our hotel. Guest satisfaction and comfort are our top priorities, and your review is a motivation for the entire team to continue to improve the quality of service. We look forward to welcoming you back in the future. Warm regards, Muhammad Zakaria Hanafi. Front Office Supervisor
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A***D
Leisure
10,0
/10
Reviewed 3 day(s) ago
The hotel staff is very friendly and responsive. I booked 4 rooms (3 deluxe rooms and 1 family suite) all the rooms provided are comfortable. The swimming pool facilities are also clean. The breakfast menu is quite good but the food tastes good.
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A***D
Leisure
10,0
/10
Reviewed 3 day(s) ago
The hotel staff was very friendly and responsive. I booked four rooms (three deluxe rooms and one family suite). All rooms were comfortable. The pool was also clean. The breakfast menu was quite basic, but the food was delicious.
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A***s
Staycation
9,7
/10
Reviewed 5 day(s) ago
Thank God, the little one is happy, the swimming pool is nice and spacious.
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Accommodation's Reply
08 Jul 2025
Dear Mr./Mrs. A*s."Warm greetings from Hotel Gunawangsa Merr Surabaya"Thank you for your review, we are happy to hear that your little one was happy while staying here. Our facilities are indeed designed to be comfortable and enjoyable for the whole family, especially children. Hopefully the moments with family here will be sweet memories. We look forward to welcoming you and your family on your next visit. Warm regards, Muhammad Zakaria Hanafi. Front Office Supervisor
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M Rivandi
Staycation
9,4
/10
Reviewed 5 day(s) ago
Good job👍🏼 Nice Overall 🫶🏼 Good job👍🏼 Nice Overall 🫶🏼
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Accommodation's Reply
08 Jul 2025
Dear Mr. Rivandi."Warm greetings from Hotel Gunawangsa Merr Surabaya"Thank you very much for your appreciation and positive review, sir. We are pleased to know that you are satisfied with the overall experience of your stay. The satisfaction of guests like you is the motivation for our entire team to continue to provide the best service. We look forward to welcoming you and your family back on your next visit. Warm regards, Muhammad Zakaria Hanafi. Front Office Supervisor
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S***o
Leisure
10,0
/10
Reviewed 1 week(s) ago
Highly recommended, next time I can stay again. Thank you Gunawangsa Merr.
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Accommodation's Reply
05 Jul 2025
Dear Mrs. Sukmadini Sujatmoko."Warm greetings from Hotel Gunawangsa Merr Surabaya"Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Gunawangsa Merr. Your recommendation means a lot to us, and we will certainly be very happy to welcome you and your family back in the next opportunity. Warm regards, Muhammad Zakaria Hanafi. Front Office Supervisor
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w***a
10,0
/10
Reviewed 1 week(s) ago
good, just the atmosphere at night is a bit noisy with the sound of music, the view from the top floor facing the street at night is very beautiful.
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Accommodation's Reply
05 Jul 2025
Dear Mrs. Winda Pratiwi n fathya."Warm greetings from Hotel Gunawangsa Merr Surabaya"Thank you for taking the time to share your review. We are very happy to know that you enjoyed the night view from the top floor and it is indeed one of the favorite attractions in our hotel. We also appreciate your feedback regarding the rather noisy night atmosphere due to the sound of music. This will be our concern to improve guest comfort in the future. We look forward to welcoming you and your family back to Gunawangsa Merr for a more enjoyable stay experience. Warm regards, Muhammad Zakaria Hanafi. Front Office Supervisor
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A***a
Staycation
9,7
/10
Reviewed 1 week(s) ago
great.. would love to stay here
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Accommodation's Reply
05 Jul 2025
Dear Mr. Angga Pratama Putra."Warm greetings from Hotel Gunawangsa Merr Surabaya"Thank you for your review. We are very happy to know that you feel happy every time you stay here. Guest satisfaction is our top priority. See you again on your next visit to Gunawangsa Merr. Warm regards, Muhammad Zakaria Hanafi. Front Office Supervisor
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H***a
Staycation
9,7
/10
Reviewed 1 week(s) ago
The hotel is clean, the staff is friendly. No regrets staying here.
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Accommodation's Reply
05 Jul 2025
Dear Mr. Handika."Warm greetings from Hotel Gunawangsa Merr Surabaya"Thank you very much for your positive review. We are happy to hear that you are satisfied with the cleanliness of the hotel and the friendliness of our staff. Comments like this really motivate our team to continue providing the best service. We look forward to your and your family's next visit to Gunawangsa Merr. Warm regards, Muhammad Zakaria Hanafi. Front Office Supervisor
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YD
Yeni D.
9,4
/10
Reviewed 2 week(s) ago
Nice and comfortable, all staff are friendly
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Accommodation's Reply
05 Jul 2025
Dear Mrs. Yeni."Warm greetings from Hotel Gunawangsa Merr Surabaya"Thank you very much for your positive review, Mrs. We are glad to know that you felt comfortable during your stay and felt the friendliness of all our staff. The satisfaction of our hotel guests is our priority. See you again on your next visit to Gunawangsa Merr. Warm regards, Muhammad Zakaria Hanafi. Front Office Supervisor
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M***a
Staycation
10,0
/10
Reviewed 2 week(s) ago
The most comfortable place, makes you happy, the pool is spacious.
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Mr./Mrs. M*a."Warm greetings from Hotel Gunawangsa Merr Surabaya"Thank you very much for your positive review. We are very happy to hear that you found our place comfortable and that your little one enjoyed playing in our pool. The happiness of our guests, especially children, is always the happiest thing for us. Hopefully this experience will be a sweet memory for your family, and we look forward to your next visit. Warm regards, Muhammad Zakaria Hanafi. Front Office Supervisor
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I***n
Transit
8,5
/10
Reviewed 3 week(s) ago
The restaurant is not connected to the phone, even though I wanted to try it.
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1 people find it helpful
Accommodation's Reply
22 Jun 2025
Dear Our Beloved Guest, Warm greetings from Hotel Gunawangsa Merr. Thank you for taking the time to give us your feedback. We apologize for the problem with the telephone not being connected that you experienced. We will immediately check and ensure that our telephone is functioning properly. You can also contact our receptionist via our receptionist WA that you received when you checked in. Hopefully we can welcome you on another occasion. We look forward to welcoming you to Hotel Gunawangsa Merr. Best Regards, Hotel Gunawangsa Merr
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IS
Ivone S.
Business
8,5
/10
Reviewed 3 week(s) ago
The check-in process is fast, only the Wi-Fi sometimes drops out frequently.
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Accommodation's Reply
22 Jun 2025
Dear Mrs. Ivone S, Warm greetings from Hotel Gunawangsa Merr. Thank you for your review regarding the speed of the check-in process with our receptionist team. We apologize for the frequent disconnection of the Wifi. We have informed our IT Team to immediately evaluate and fix it so that the internet connection is more stable. Hopefully we can provide a better stay experience. We look forward to welcoming you back to Hotel Gunawangsa Merr. Best Regards, Hotel Gunawangsa Merr
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a
ardiyani
8,4
/10
Reviewed 3 week(s) ago
Have small cockroach in the room
1 people find it helpful
Accommodation's Reply
22 Jun 2025
Dear Ms. Ardiyani
With Warmest Regards from Hotel Gunawangsa Merr.
We extend our sincere apologies for the incovenience you experienced during your recent stay. Your comment regarding the cleanliness issue have been taken seriously and have been forwarded to both our housekeeping and pest control departements for immediate attention and corrective measures.
Please be assured that we are fully committed to maintaning the highest standards of hygiene and comfort. We truly value your input and hope to have the opportunity to provide you with much improved experience in the future.
Best Regards,
Hotel Gunawangsa Merr
T***a
Staycation
6,1
/10
Reviewed 3 week(s) ago
It's a shame that the hotel is not well maintained, it's not worth it for the price of around 400 thousand per room, the room is damp, the wall paint is not clean, the bathroom is not clean either, and the room is not soundproof, so it's very noisy and not conducive, the food is quite tasty and varied, it's easy to find food around the hotel, for complete facilities there is a gym and swimming pool
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4 people find it helpful
dh
dwi h. p.
Leisure
10,0
/10
Reviewed 4 week(s) ago
This is my second time staying at this hotel. Recommended in terms of price and quality of the hotel.
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Accommodation's Reply
17 Jun 2025
Dear Mrs. Dwi."Warm greetings from Hotel Gunawangsa Merr Surabaya"Thank you for choosing to stay at our hotel again and for the positive review you have given. We greatly appreciate your trust and are pleased to know that the quality of service and the price we offer are in accordance with your expectations. Input like this motivates us to continue to provide the best service. We look forward to your next visit. Sincerely, Muhammad Zakaria Hanafi. Front Office Supervisor
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S***y
Transit
9,4
/10
Reviewed 4 week(s) ago
Clean and comfortable, friendly service
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Find this review helpful?
Accommodation's Reply
12 Jun 2025
Dear Our Beloved Guest, Warm Greetings from Hotel Gunawangsa Merr. Thank you for your review and appreciation. We are very pleased to know that the cleanliness and comfort of our facilities and the friendliness of the services provided have given a positive impression during your stay. We will continue to strive to maintain and improve the quality of our services. We look forward to welcoming you back to Hotel Gunawangsa Merr. Best Regards, Hotel Gunawangsa Merr
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f***a
Business
8,5
/10
Reviewed 5 week(s) ago
very clean hotel. many culinary near the hotel just walk
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Accommodation's Reply
10 Jun 2025
Dear Our Beloved Guest, Warm Greetings from Hotel Gunawangsa Merr. Thank you for your positive review. We are glad to know that you are satisfied with the cleanliness of our Hotel and enjoy the various culinary choices around our Hotel. We hope to welcome you back in the future, thank you for choosing our hotel as your place to stay. Warm Greetings. Hotel Gunawangsa Merr
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D***t
Leisure
8,5
/10
Reviewed 5 week(s) ago
Added a room, the hotel staff said it was full, through the app it turned out there were still some. Thanks
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1 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Beloved Guest, Warm Greetings from Hotel Gunawangsa Merr. Thank you for your review. We apologize for the inconvenience you experienced. This situation can occur because room availability at online travel agents is sometimes not updated in real-time, resulting in a mismatch between the online travel agent system and our system. We will improve coordination with online travel agents to ensure room availability information is always accurate and up-to-date. We hope you will continue to stay with us in the future. We look forward to your return. Warm Regards, Hotel Gunawangsa Merr
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Number of reviews per page
20
40
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