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Hotel Mutiara Merdeka
Hotels
8,2
/10
Very Good
1.341 reviews
What Guests Say About Their Stay
Bedroom (17)
Staff Friendliness (16)
Hotel Area (16)
Distance To City Center (14)
Haiqal A. L.
9,4
/ 10
Good for family. The room and bathroom are clean and top notch. The hotel is near the city center. Friendly staff and good environment.
hafdhi
8,5
/ 10
I asked to be ordered a taxi to the airport, but instead offered to be delivered by hotel car and freecharge. Well, this is a surprise for me. This hotel turned out to be available for transfers to and from the airport. Cool!
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Riwadin S.
10,0
/ 10
Good lodging, clean, comfortable, cheap price, the most important is calm.
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Tesi H.
9,7
/ 10
Cheap price, good hotel, good breakfast and strategic location
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Sandy M.
8,8
/ 10
So far so good. very nice and friendly service. good food, clean room.
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In the Area
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Jalan Yos Sudarso 12-A , Senapelan, Pekanbaru, Riau, Indonesia, 28154
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Hotel Mutiara Merdeka
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Hotel Mutiara Merdeka
Jalan Yos Sudarso 12-A , Senapelan, Pekanbaru, Riau, Indonesia, 28154
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Discover More About Hotel Mutiara Merdeka
note: hotel was previously named Mutiara Merdeka Hotel
Location
Hotel Mutiara Merdeka is a hotel in a good neighborhood, which is located at Senapelan.
About Hotel Mutiara Merdeka
Whether you are planning an event or other special occasions, Hotel Mutiara Merdeka is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, Hotel Mutiara Merdeka provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hotel Mutiara Merdeka, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Mutiara Merdeka exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Mutiara Merdeka is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Mutiara Merdeka.
All facilities in Hotel Mutiara Merdeka
Swimming Pool
Functional Hall
Common Space
Lobby
CleanAccommodation
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Wedding service
General
- AC
- Ballroom
- Banquet
- Non-smoking room
- Swimming pool
- Smoking area
- Terrace
In-room Facilities
- Cable TV
- Desk
- Refrigerator
- Separate shower and tub
- Shower
- TV
Public Facilities
- Parking
- 24-hour room service
- Restaurant
- Room service
- WiFi in public area
Business Facilities
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
Nearby Facilities
- ATM/Banking
- Laundry
- Supermarket
Food and Drinks
- A la carte breakfast
- Restaurant with AC
Things to Do
- Outdoor pool
- TV lounge
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Transportation
- Airport transfer
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Hotel Mutiara Merdeka
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Deposit
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Mutiara Merdeka | 166 |
Number of floors in Hotel Mutiara Merdeka | 6 |
Another facilities in Hotel Mutiara Merdeka | Concierge, Front desk, 24-hour Receptionist, 24-hour security, Laundry service |
Frequently asked question in Hotel Mutiara Merdeka
What are available facilities at Hotel Mutiara Merdeka?
There are top facilites at Hotel Mutiara Merdeka such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Mutiara Merdeka?
The standard check-in time at Hotel Mutiara Merdeka is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Mutiara Merdeka provide breakfast?
Yes, Hotel Mutiara Merdeka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Mutiara Merdeka?
Hotel Mutiara Merdeka is a 4.0-star hotel.
How many floors does Hotel Mutiara Merdeka have?
Hotel Mutiara Merdeka has 6 floors.
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More Reviews from Other Guests in Hotel Mutiara Merdeka
Traveloka (1.341)
8,2
Very Good
From 1.341 reviews
Provided by travelers on
Cleanliness
8,3
Room Comfort
8,2
Meal
8,0
Location
8,4
Service and Facilites
8,2
People often mention about Hotel Mutiara Merdeka
All
Ambiance (16)
Bedroom (16)
Staff Friendliness (15)
Hotel Area (15)
Distance to City Center (14)
Accessibility (14)
Bathroom (14)
Family Friendly (13)
Room Space (13)
Wifi (12)
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Traveler Reviews Hotel Mutiara Merdeka
Number of reviews per page
20
40
Customer reviews
YC
Yaya C.
Business
9,4
/10
Reviewed 1 week(s) ago
Nice & good👍 Keep improving the service
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E***e
6,7
/10
Reviewed 4 week(s) ago
The service was very slow, I got the room at 3 o'clock, after waiting for 2:30. When I entered the bathroom, the towel was gone and it was only 5:30 in the afternoon that the towel was delivered. The towel was already crumpled and the color was unclear, either brown or cream or something else.
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HA
Haiqal A. L.
9,4
/10
Reviewed 4 week(s) ago
Good for family. The room and bathroom are clean and top notch. The hotel is near the city center. Friendly staff and good environment.
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a***g
Business
8,5
/10
Reviewed 6 week(s) ago
Still a good place to rest
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1 people find it helpful
AT
Ahmad T. L.
Leisure
10,0
/10
Reviewed 7 week(s) ago
The holiday with my wife and grandchildren was very enjoyable. Thank you Hotel Mutiara Merdeka.
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A***L
8,2
/10
Reviewed 7 week(s) ago
Yeah, it's quite good, it's nice to stay here.
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HS
Hery S.
8,5
/10
Reviewed 7 week(s) ago
Comfortable for family vacation
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1 people find it helpful
G***n
10,0
/10
Reviewed 8 week(s) ago
Absolutely perfect in every way.
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G***n
10,0
/10
Reviewed 8 week(s) ago
Very comfortable and delicious
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Nanang S.
Transit
10,0
/10
Reviewed 9 week(s) ago
Suitable for families.. strategic location. Clean and very friendly staff.
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1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Sir/Madam, We are honored to welcome you and your family as our guests. We are always striving to make gradual changes and innovations to ensure that our rooms, services, facilities, and food are always memorable for our guests. We are also very happy that you found our hotel comfortable and suitable for your stay. Thank you for visiting us and your family. We very much hope to see you and your family in the future. Warm regards, Nadhira Kartika, Front Office Manager.
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A***f
Staycation
8,5
/10
Reviewed 11 week(s) ago
The hotel is comfortable, but some of the hotel furniture needs a little renovation.
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Accommodation's Reply
27 Aug 2025
Dear Sir/Madam, We are honored to welcome you and your family as our guests. We are always striving to make gradual changes and innovations to ensure that our rooms, services, facilities, and food are always memorable for our guests. We are also very happy that you enjoyed your stay at our hotel. Thank you for visiting us. We look forward to seeing you and your family again in the future. Warm regards, Nadhira Kartika, Front Office Manager.
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A***n
Business
6,8
/10
Reviewed 13 week(s) ago
The sitting toilet has lots of old stains, the best hotel of its time, the carpet leading to the room is ugly, the room facilities are old and uncomfortable
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2 people find it helpful
Y
Yulita
5,0
/10
Reviewed 20 week(s) ago
I stayed in room 515 on May 31st and June 1st, I was very disappointed because I booked it long in advance, hoping that my room would have a double bed, but when I checked in I was given a twin room. Then I was given an old room with a peeling table, and I was afraid to sit on the chair in front of the mirror because it was fragile. Please don't change the guest room bed next time, saying it's finished or whatever, even though there's still some but it's given to other guests, even though it's clear that my booking was for a double bed, I was given a twin bed. very disappointing!
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3 people find it helpful
MM
MHD M. A. A.
10,0
/10
Reviewed 22 week(s) ago
very steady, the food and facilities are extraordinary
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Accommodation's Reply
22 May 2025
Dear Sir/Madam, We are honored to welcome you and your family as our guests. We always try our best to make changes and innovations to ensure that our rooms, services, facilities and food are always memorable for our guests. We are also very happy that you are comfortable staying at our hotel. Thank you for visiting us and your family. We really hope to be able to meet you and your family in the future. Warm regards, Nadhira Kartika. Front Office Manager.
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D***i
6,9
/10
Reviewed 23 week(s) ago
The smell of cigarette smoke and stuffy in every room. Even though I asked for a non-smoking room. 🙃 The room and bathroom were clean.
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Accommodation's Reply
15 May 2025
Dear Sir/Madam, First of all, we would like to thank you for taking your valuable time to give us a review. We sincerely apologize for the unpleasant experience when you stayed at our accommodation by not being able to fulfill your request for a Non-Smoking room. This is due to the limited number of Non-Smoking rooms. However, if you make a reservation well in advance, we will try our best to fulfill your special request. We also guarantee that we will do everything we can to improve these things for your pleasant stay experience in the future. Thank you for your visit, Warm regards, Nadhira Kartika. Front Office Manager.
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E***a
Staycation
9,4
/10
Reviewed 25 week(s) ago
The service is good... The TV in the room was a bit broken and it was immediately replaced.
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Accommodation's Reply
22 May 2025
Dear Sir/Madam, We are honored to welcome you and your family as our guests. We always try our best to make changes and innovations to ensure that our rooms, services, facilities and breakfast are always memorable for our guests. We are also very happy that you are comfortable staying at our hotel. Thank you for visiting us and your family. We really hope to be able to meet you and your family in the future. Warm regards, Nadhira Kartika. Front Office Manager.
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Riander H.
9,4
/10
Reviewed 28 week(s) ago
accommodation that fits the price, comfortable, clean
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V***h
6,0
/10
Reviewed 33 week(s) ago
The facility is bad, lamp always turned off, no spa, gym is also lack of gym equipment, etc.
1 people find it helpful
B***r
Staycation
8,5
/10
Reviewed 42 week(s) ago
The construction of this hotel is old and the contents of the room need repairs such as the roof, floor and others and the electricity for charging cellphones and others is loose, thank you
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1 people find it helpful
a***l
8,4
/10
Reviewed 42 week(s) ago
The room is a bit dark. Because of the use of yellow lights. It would be better to use white lights. So the room is brighter. The hotel is an old hotel, so it would be even gloomier if yellow lights were used.
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1 people find it helpful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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