Hotel New Melati

The receptionist wasn't welcoming at all. Was that cupboard in the room left damaged and covered in black mold? It was terrible. There were still a lot of cigarette butts. Sorry.

I absolutely have to give 5 stars for value. The location is on the main historic plaza which stays quiet, almost deserted for 6/7 days. I booked a standard room which was above the hotel foyer with views onto the plaza. There was always hot water and AC. The room was basic and a bit worn-out, but importantly, it was clean, spacious and light. The price is 250k per night and there is a very basic breakfast included. They also have a very nice courtyard too. I genuinely feel that this hotel has so much potential, however, from my experience, hotels in Indonesia seem to be struggling at the moment with occupancy, so there were only a few guests. The staff were nice, and as stated already, for the price paid, I thought it was very cozy for a tourist and I would definitely recommend it.

I absolutely have to give 5* for value. The location is on the main historic plaza which stays quiet, almost deserted for 6/7 days. I booked a standard room which was above the hotel foyer with views onto the plaza. There was always hot water and AC. The room was basic and a bit worn-out, but importantly, it was clean, spacious and light. The price is 250k per night and there is a very basic breakfast included. They also have a very nice courtyard too. I genuinely feel that this hotel has so much potential, however, from my experience, hotels in Indonesia seem to be struggling at the moment with occupancy, so there were only a few guests. The staff were nice, and as stated already, for the price paid, I thought it was very cozy for a tourist and I would definitely recommend it.

The staff is very friendly and very helpful.

all good enough for work service.

Overall, it's really lacking. I wouldn't recommend it if I were to visit Gorontalo again.

Good, just a little suggestion to improve cleanliness, especially the bathroom area is a bit smelly and please throw away the soap residue from before.

The staff was very polite and the breakfast was good . But the room were very dirty and not well maintained. Rubish , spider nuts, dirty windows, and very dirty bathroom.

The hotel staff is very helpful, clean, comfortable, only the AC is not cold enough but it's okay. Strategic location too

Wow Great service and good facilities.

He's stayed here several times because it's close to his business destination. He was very happy to get the discounted price, and the hotel is also strategically located. Thank you.

The hotel is clean, right next to the youth field. It's just a shame it's so quiet, and the yellow lighting makes it feel dim. Friends tell me this hotel is usually only for transit travelers traveling to other islands. For the price, don't expect much. I think the rooms and surroundings are clean, and the water and air conditioning are good enough. Hopefully, they can improve the rooms by providing blankets and better lighting to make them look less gloomy.

business trip becomes enjoyable, thank you the hotel is comfortable and clean, close to my business destination strategic location

Very friendly and the hotel is clean.

Strategic location. Clean and spacious rooms for affordable prices.

Friendly Hotel Staff and Strategic Location There is a dining area in front of the hotel

Breakfast was late and ran out quickly 🤦 ‍ ♂.

quite suitable for the price

New deluxe is good. For deluxe it's not bad.

It's just so-so, the facilities are lacking, the bathroom water doesn't run smoothly.