Hotel Santika Kelapa Gading

Hotels
Preferred Partner
8,4
/10
Very Good
5.490 reviews

What Guests Say About Their Stay

Staff Friendliness (97)
Bedroom (84)
Hotel Area (81)
Bathroom (79)
THOMAS A. S.
8,5
/ 10
Great service and good package new year.
Harry I.
9,7
/ 10
Great location and close to malls
Fransisca Amelya
8,5
/ 10
Great hotel, clean, near from mall
ester o. h.
10,0
/ 10
Always great like usually, food was great and lots of variation.
Yusuf N.
10,0
/ 10
Nice hotel with best location, valuable for money
In the Area
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Mahaka Square - Jalan Kelapa Nias Raya Blok HF 3, Kelapa Gading, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Hotel Santika Kelapa Gading is a hotel in a good neighborhood, which is located at West Kelapa Gading. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Santika Kelapa Gading

Mahaka Square - Jalan Kelapa Nias Raya Blok HF 3, Kelapa Gading, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240
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Lobby Hotel Santika Kelapa Gading
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Location


Hotel Santika Kelapa Gading is a hotel in a good neighborhood, which is located at West Kelapa Gading.

About Hotel Santika Kelapa Gading

From business event to corporate gathering, Hotel Santika Kelapa Gading provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at Hotel Santika Kelapa Gading is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Santika Kelapa Gading.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Santika Kelapa Gading exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Santika Kelapa Gading is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Santika Kelapa Gading is the right place to stay.

All facilities in Hotel Santika Kelapa Gading

Fitness Center Hotel Santika Kelapa Gading
Fitness Center
Functional Hall Hotel Santika Kelapa Gading
Functional Hall
Lobby Hotel Santika Kelapa Gading
Lobby
Exterior Hotel Santika Kelapa Gading
Exterior
Bedroom Hotel Santika Kelapa Gading
Bedroom

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Gala dinner
  • Show cooking restaurant

Hotel Services

  • Bellhop
  • Concierge
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Mobile
  • Newspaper in lobby
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Non-smoking room
  • Smoking area

Things to Do

  • Garden
  • Spa

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Projector

Transportation

  • Area shuttle

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Hotel Santika Kelapa Gading

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Breakfast

Breakfast at the accommodation will be provided from 06:00 - 09:30.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Santika Kelapa Gading
146
Number of floors in Hotel Santika Kelapa Gading
5
Another facilities in Hotel Santika Kelapa Gading
A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast, Breakfast and dinner

Frequently asked question in Hotel Santika Kelapa Gading

What are available facilities at Hotel Santika Kelapa Gading?
There are top facilites at Hotel Santika Kelapa Gading such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika Kelapa Gading?
The standard check-in time at Hotel Santika Kelapa Gading is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika Kelapa Gading provide breakfast?
Yes, Hotel Santika Kelapa Gading provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Santika Kelapa Gading?
Hotel Santika Kelapa Gading is a 3.0-star hotel.
How many floors does Hotel Santika Kelapa Gading have?
Hotel Santika Kelapa Gading has 5 floors.
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More Reviews from Other Guests in Hotel Santika Kelapa Gading

8,4
Very Good
From 5.428 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,4

Meal

8,4

Location

8,5

Service and Facilites

8,5

People often mention about Hotel Santika Kelapa Gading
All
Staff Friendliness (53)
Bedroom (46)
Bathroom (45)
Ambiance (42)
Hotel Area (42)
Room Space (41)
Taste (41)
Variety (39)
Accessibility (38)
Surroundings (36)
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Format
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Preferences
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Traveler Reviews Hotel Santika Kelapa Gading

Number of reviews per page
20
40
Customer reviews
E***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
Always provides a calm atmosphere staying here.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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R***n
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Continue to maintain the existing comfort, always be successful.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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M***a
icon-Staycation
Staycation
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8,5
/10
Reviewed 2 week(s) ago
A comfortable atmosphere. If possible, I recommend using an Android TV.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your feedback is very helpful in maintaining the quality of our products and services. We will take your feedback regarding the in-room amenities, such as Android TV, into consideration. Currently, Android TV is only available in the Suite rooms and will be expanded to other room types. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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R***n
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Keep maintaining and improving
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 3 week(s) ago
Breakfast menu is very small and tastes messy
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review has greatly helped us improve the quality of our breakfast. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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Mira T.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Strategic location, delicious food, and friendly staff.
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Accommodation's Reply
15 Sep 2025
Dear Ms. Mira t, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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M***a
icon-Leisure
Leisure
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8,5
/10
Reviewed 3 week(s) ago
It's quite environmentally friendly, hopefully it can be even better.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 4 week(s) ago
Quite pleasant, the hotel atmosphere is calm and private, the room is soundproof. However, the air in the room is a bit humid due to condensation on the AC, making the floor wet, and cleanliness needs to be improved.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. We apologize for the inconvenience caused by the dripping water from the air conditioner in your room. Your feedback is very helpful in improving the maintenance of the air conditioning system in each room, and cleanliness inside and outside the room will be our priority. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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Widia H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
The room is surprisingly spacious, clean, and quiet.
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Accommodation's Reply
15 Sep 2025
Dear Mrs. Widia, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
E***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Very comfortable and strategic hotel
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Accommodation's Reply
19 Aug 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to review our hotel. We always strive to provide the best in terms of product quality and service. Your feedback is very helpful in maintaining the quality of our products and services. We look forward to welcoming you back, whether for a stay or a meeting. Thank you for choosing Hotel Santika Kelapa Gading-Jakarta. Best regards, Hotel Santika Kelapa Gading Management
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G***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Great place to staycation, clean room, nice ambiance
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Accommodation's Reply
19 Aug 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to review our hotel. We always strive to provide the best in terms of product quality and service. Your feedback is very helpful in maintaining the quality of our products and services. We look forward to welcoming you back, whether for a stay or a meeting. Thank you for choosing Hotel Santika Kelapa Gading-Jakarta. Best regards, Hotel Santika Kelapa Gading Management
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Y***f
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The atmosphere is calm, the rooms are soundproof, the breakfast choices are varied and delicious.
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1 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to review our hotel. We always strive to provide the best in terms of product quality and service. Your feedback is very helpful in maintaining the quality of our products and services. We look forward to welcoming you back, whether for a stay or a meeting. Thank you for choosing Hotel Santika Kelapa Gading-Jakarta. Best regards, Hotel Santika Kelapa Gading Management
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a***l
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
The place was good and recommended for stay
Find this review helpful?
Accommodation's Reply
19 Aug 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to review our hotel. We always strive to provide the best in terms of product quality and service. Your feedback is very helpful in maintaining the quality of our products and services. We look forward to welcoming you back, whether for a stay or a meeting. Thank you for choosing Hotel Santika Kelapa Gading-Jakarta. Best regards, Hotel Santika Kelapa Gading Management
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Teuku U.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
Located near Mall Kelapa Gading, this accommodation gives more than they can offer for those customers who want a private & quality time. Not only surrounded by culinary destinations but also many favorite attractions that can be visited within a few minutes.
1 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear Mr. Teuku U., Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to review our hotel. We always strive to provide the best in terms of product quality and service. Your review is very helpful in maintaining the quality of our products and services. We look forward to welcoming you back, whether for a stay or a meeting. Thank you for choosing Hotel Santika Kelapa Gading-Jakarta. Best regards, Management of Hotel Santika Kelapa Gading
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a***l
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 6 week(s) ago
Staff very friendly, the room also good
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Accommodation's Reply
19 Aug 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to review our hotel. We always strive to provide the best in terms of product quality and service. Your feedback is very helpful in maintaining the quality of our products and services. We look forward to welcoming you back, whether for a stay or a meeting. Thank you for choosing Hotel Santika Kelapa Gading-Jakarta. Best regards, Hotel Santika Kelapa Gading Management
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l***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,3
/10
Reviewed 7 week(s) ago
Took 2 rooms for 2 nights...when we first entered, the room smelled musty. The impression of the room was so-so. The hotel atmosphere was less comfortable. The breakfast variety was quite extensive, but the taste was just okay.
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Accommodation's Reply
19 Aug 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to review our hotel. We always strive to provide the best in terms of product quality and service. Your feedback is very helpful in improving the quality of our products and services. We apologize for the musty room odor and the mediocre food. This review motivates us to provide the best for our guests. We look forward to welcoming you back, whether for a stay or a meeting. Thank you for choosing Hotel Santika Kelapa Gading-Jakarta. Best regards, Management of Hotel Santika Kelapa Gading
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I***k
icon-Transit
Transit
icon-origin-TRAVELOKA
6,6
/10
Reviewed 8 week(s) ago
The room smells, breakfast has quite a lot of variety
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Accommodation's Reply
19 Aug 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to review our hotel. We always strive to provide the best in terms of product quality and service. Your feedback is very helpful in improving the quality of our products and services. We apologize for the smelly room. This review motivates us to further improve our products and provide the best for our guests. We look forward to welcoming you back, whether for a stay or a meeting. Thank you for choosing Hotel Santika Kelapa Gading-Jakarta. Best regards, Management of Hotel Santika Kelapa Gading
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
Strategic location. Old hotel. Stayed in an executive room but got one at the end of the hall. The elevator is a bit dark. Breakfast is incomplete... even sausages are not available. Hopefully this input will be useful for Santika's progress. Thanks.
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1 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to review our hotel. We always strive to provide the best in terms of product quality and service. Your feedback is very helpful in improving the quality of our products and services. We apologize for the lack of completeness of the food. We look forward to welcoming you again, whether for a stay or a meeting. Thank you for choosing Hotel Santika Kelapa Gading-Jakarta. Best regards, Management of Hotel Santika Kelapa Gading
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h***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Strategic hotel in the city, MAG mall is nearby.
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1 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to review our hotel. We always strive to provide the best in terms of product quality and service. Your feedback is very helpful in maintaining the quality of our products and services. We look forward to welcoming you back, whether for a stay or a meeting. Thank you for choosing Hotel Santika Kelapa Gading-Jakarta. Best regards, Hotel Santika Kelapa Gading Management
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i***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
over all everything is good, no less no more
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Accommodation's Reply
23 Jul 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to review our hotel. Your review is very helpful in maintaining the quality of our products and services. We recognize that there are still many areas for improvement and we hope this will not be a barrier for you to return to Hotel Santika Kelapa Gading, whether for a meeting or stay. Best regards, Hotel Santika Kelapa Gading Management.
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Number of reviews per page
20
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