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Hotel Santika Kelapa Gading
Hotels
Preferred Partner Plus
8,4
/10
Very Good
5.513 reviews
What Guests Say About Their Stay
Staff Friendliness (106)
Bedroom (93)
Bathroom (87)
Hotel Area (87)
THOMAS A. S.
8,5
/ 10
Great service and good package new year.
Harry I.
9,7
/ 10
Great location and close to malls
Fransisca Amelya
8,5
/ 10
Great hotel, clean, near from mall
ester o. h.
10,0
/ 10
Always great like usually, food was great and lots of variation.
Yusuf N.
10,0
/ 10
Nice hotel with best location, valuable for money
In the Area
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Mahaka Square - Jalan Kelapa Nias Raya Blok HF 3, Kelapa Gading, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Hotel Santika Kelapa Gading
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What's around Hotel Santika Kelapa Gading
Mahaka Square - Jalan Kelapa Nias Raya Blok HF 3, Kelapa Gading, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240
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Discover More About Hotel Santika Kelapa Gading
Location
Hotel Santika Kelapa Gading is a hotel in a good neighborhood, which is located at West Kelapa Gading.
About Hotel Santika Kelapa Gading
From business event to corporate gathering, Hotel Santika Kelapa Gading provides complete services and facilities that you and your colleagues need.
If you plan to have a long-term stay, staying at Hotel Santika Kelapa Gading is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Santika Kelapa Gading.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Santika Kelapa Gading exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Santika Kelapa Gading is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Santika Kelapa Gading is the right place to stay.
All facilities in Hotel Santika Kelapa Gading
Fitness Center
Functional Hall
Lobby
Exterior
Bedroom
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast (surcharge)
- Brunch
- Buffet dinner
- Buffet lunch
- Gala dinner
- Show cooking restaurant
Hotel Services
- Bellhop
- Concierge
- Early Check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Mobile
- Newspaper in lobby
- Wedding service
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
General
- AC
- Ballroom
- Banquet
- Cloakroom
- Non-smoking room
- Smoking area
Things to Do
- Garden
- Spa
Connectivity
- LAN Internet
- Free WiFi
Business Facilities
- Meeting facilities
- Projector
Transportation
- Area shuttle
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hotel Santika Kelapa Gading
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Breakfast
Breakfast at the accommodation will be provided from 06:00 - 09:30.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Santika Kelapa Gading | 146 |
Number of floors in Hotel Santika Kelapa Gading | 5 |
Another facilities in Hotel Santika Kelapa Gading | A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast, Breakfast and dinner |
Frequently asked question in Hotel Santika Kelapa Gading
What are available facilities at Hotel Santika Kelapa Gading?
There are top facilites at Hotel Santika Kelapa Gading such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika Kelapa Gading?
The standard check-in time at Hotel Santika Kelapa Gading is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika Kelapa Gading provide breakfast?
Yes, Hotel Santika Kelapa Gading provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Santika Kelapa Gading?
Hotel Santika Kelapa Gading is a 3.0-star hotel.
How many floors does Hotel Santika Kelapa Gading have?
Hotel Santika Kelapa Gading has 5 floors.
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More Reviews from Other Guests in Hotel Santika Kelapa Gading
Traveloka (5.451)
Other sources (62)
8,4
Very Good
From 5.451 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,4
Meal
8,4
Location
8,5
Service and Facilites
8,5
People often mention about Hotel Santika Kelapa Gading
All
Staff Friendliness (56)
Bedroom (51)
Bathroom (48)
Hotel Area (45)
Ambiance (44)
Room Space (43)
Taste (43)
Accessibility (41)
Variety (40)
Surroundings (38)
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Traveler Reviews Hotel Santika Kelapa Gading
Number of reviews per page
20
40
Customer reviews
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agatha d.
Transit
9,7
/10
Reviewed 4 day(s) ago
Hotel staff are friendly and check in and check out process is fast.
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D***n
Leisure
10,0
/10
Reviewed 2 week(s) ago
Thank you for your service. I left my perfume behind yesterday. Thank God, I was finally able to retrieve it.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Hotel Santika Kelapa Gading would like to extend our warmest wishes to you. We sincerely thank you for taking the time to write a review of our hotel. Your feedback is very important in maintaining the quality of our products and services. We look forward to welcoming you back again for a meeting or a stay at Hotel Santika Kelapa Gading. Wishing you good health. Hotel Santika Kelapa Gading Management
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M***a
Staycation
10,0
/10
Reviewed 2 week(s) ago
Very good and close to everywhere
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Hotel Santika Kelapa Gading would like to extend our warmest wishes to you. We appreciate you taking the time to write us a review. Your feedback will help us maintain the quality of our products and services. We look forward to welcoming you again, whether for a business meeting or an overnight stay. Wishing you good health. Hotel Santika Kelapa Gading Management
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Haris H.
Staycation
10,0
/10
Reviewed 2 week(s) ago
Friendly staff and clean rooms, thank you.
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Accommodation's Reply
14 Oct 2025
Dear Mr. Haris, Warmest regards, Hotel Santika Kelapa Gading We sincerely appreciate you taking the time to write a review of our hotel. Your review is very helpful in maintaining the quality of our products and services. We look forward to welcoming you back for a meeting or an overnight stay. Stay safe and healthy, Hotel Santika Kelapa Gading Management
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Kurniawan A. u.
9,7
/10
Reviewed 3 week(s) ago
clean, comfortable, strong wifi, the room is quite spacious but unfortunately the sound from outside is very audible, so it is a bit noisy.
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Accommodation's Reply
03 Oct 2025
Dear Mr. Kurniawan A. Warm greetings from Hotel Santika Kelapa Gading. We greatly appreciate your time and your review of our hotel. Your review is very useful for us to improve the quality and service for our guests. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best wishes for continued health and success, Hotel Santika Kelapa Gading Management
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Verified Traveler
Business
5,7
/10
Reviewed 3 week(s) ago
There is a small case for free vehicle parking so that guests are reminded more often to stamp/stamp the FO staff because of an incident that happened to me that I had to pay parking fees and the hotel policy could not reimburse the costs.
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Accommodation's Reply
03 Oct 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to review our hotel. We apologize for any inconvenience. We have passed your feedback on to the parking management in the Mahaka area. We do have a policy of refunding paid parking to guests. If you would like, please contact the Front Office of Hotel Santika Kelapa Gading. Thank you for staying at Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management.
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Kd
Kiki d. a.
Staycation
8,5
/10
Reviewed 3 week(s) ago
Friendly hotel staff... Fast response
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Accommodation's Reply
03 Oct 2025
Dear Mr./Ms. Kiki, Warm greetings from Hotel Santika Kelapa Gading. We appreciate the time you have taken to review our hotel. Your feedback helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best wishes for continued health and success, Hotel Santika Kelapa Gading Management
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y***n
Medical
8,2
/10
Reviewed 4 week(s) ago
The staff were very friendly and accommodating!
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Accommodation's Reply
03 Oct 2025
Dear Respected Guest, Warmest greetings from Hotel Santika Kelapa Gading, We really appreciate for taking your valuable time to review our hotel. Your review is very advantages for us to maintain the quality of our products and services. We are looking forward to welcoming you at Hotel Santika Kelapa Gading. Best Regards, The management of Hotel Santika Kelapa Gading
Verified Traveler
9,7
/10
Reviewed 4 week(s) ago
Strategic location, very friendly staff, clean and well-maintained rooms
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Accommodation's Reply
03 Oct 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. We greatly appreciate your valuable time to review our hotel. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management.
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E***y
Staycation
9,7
/10
Reviewed 5 week(s) ago
Always provides a calm atmosphere staying here.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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R***n
Business
9,4
/10
Reviewed 6 week(s) ago
Continue to maintain the existing comfort, always be successful.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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M***a
Staycation
8,5
/10
Reviewed 6 week(s) ago
A comfortable atmosphere. If possible, I recommend using an Android TV.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your feedback is very helpful in maintaining the quality of our products and services. We will take your feedback regarding the in-room amenities, such as Android TV, into consideration. Currently, Android TV is only available in the Suite rooms and will be expanded to other room types. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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R***n
Business
10,0
/10
Reviewed 6 week(s) ago
Keep maintaining and improving
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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P***a
Business
8,2
/10
Reviewed 7 week(s) ago
Breakfast menu is very small and tastes messy
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review has greatly helped us improve the quality of our breakfast. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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MT
Mira T.
8,5
/10
Reviewed 7 week(s) ago
Strategic location, delicious food, and friendly staff.
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Accommodation's Reply
15 Sep 2025
Dear Ms. Mira t, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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M***a
Leisure
8,5
/10
Reviewed 7 week(s) ago
It's quite environmentally friendly, hopefully it can be even better.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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F***y
Leisure
8,4
/10
Reviewed 8 week(s) ago
Quite pleasant, the hotel atmosphere is calm and private, the room is soundproof.
However, the air in the room is a bit humid due to condensation on the AC, making the floor wet, and cleanliness needs to be improved.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. We apologize for the inconvenience caused by the dripping water from the air conditioner in your room. Your feedback is very helpful in improving the maintenance of the air conditioning system in each room, and cleanliness inside and outside the room will be our priority. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
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WH
Widia H.
Staycation
9,4
/10
Reviewed 8 week(s) ago
The room is surprisingly spacious, clean, and quiet.
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Accommodation's Reply
15 Sep 2025
Dear Mrs. Widia, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to leave us a review. Your review helps us maintain the quality of our products and services. We look forward to welcoming you back to Hotel Santika Kelapa Gading. Best regards, Hotel Santika Kelapa Gading Management
E***y
Staycation
10,0
/10
Reviewed 9 week(s) ago
Very comfortable and strategic hotel
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1 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to review our hotel. We always strive to provide the best in terms of product quality and service. Your feedback is very helpful in maintaining the quality of our products and services. We look forward to welcoming you back, whether for a stay or a meeting. Thank you for choosing Hotel Santika Kelapa Gading-Jakarta. Best regards, Hotel Santika Kelapa Gading Management
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G***a
Staycation
10,0
/10
Reviewed 10 week(s) ago
Great place to staycation, clean room, nice ambiance
Find this review helpful?
Accommodation's Reply
19 Aug 2025
Dear Guest, Warm greetings from Hotel Santika Kelapa Gading. Thank you for taking the time to review our hotel. We always strive to provide the best in terms of product quality and service. Your feedback is very helpful in maintaining the quality of our products and services. We look forward to welcoming you back, whether for a stay or a meeting. Thank you for choosing Hotel Santika Kelapa Gading-Jakarta. Best regards, Hotel Santika Kelapa Gading Management
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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